Utilities in <u>Gurnard

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Your Complete Guide to Utilities in Gurnard

Are you moving and want to know more about Gurnard? Our comprehensive utilities guide to Gurnard will explain in detail everything about broadband, area codes, power generation and energy distributors, and Gurnard water and sewerage. Keep reading to learn everything about utilities in Gurnard.

About Gurnard, Isle of Wight

Gurnard PO31 has a population of 1,682 and is located in the county of Isle of Wight. Isle of Wight has a population of 141,606 people.

Who supplies my water in Gurnard?

Gurnard water services are supplied by Southern Water. Below are the main phone numbers for Southern Water:

Getting in touch with your water supplier for Gurnard

Ringing a contact number for Southern Water is one of many contact methods to talk about your Gurnard water problems.

In the table below we have listed the main contact numbers for Southern Water general enquiries and emergencies.

Southern Water telephone number Southern Water Emergency telephone number
0330 303 0277 0800 820 999
Mon to Fri 8am-7pm, Sat 8am-2:30pm, Emergencies 24/7/365
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Write to Southern Water

You can also get in touch with Southern Water, by composing a letter or sending an email. You can also submit your request on the Southern Water website.

If you prefer to write a letter to Southern Water can do so by writing to the Southern Water address below:

Southern Water Address
PO Box 564
Darlington
DL1 9ZG

If you want to email Southern Water, you can use the email address below:

Southern Water Email Address
customeraccounts@southernwater.co.uk

Price of water in Gurnard

Water bill in Gurnard

Water rates in Gurnard will vary depending on if your home has a water meter or not. It's easy to find out if your Gurnard water rates are metered or not by looking at a recent water bill or by speaking to the supplier. Homes with metered Gurnard water rates will have a meter number listed on their water bills.

Metered Customers in Gurnard

Customers with a water meter at their Gurnard home will pay a fixed annual charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Southern Water. Whilst the variable charges are for the consumption at your Gurnard home.

Unmetered Customers in Gurnard

Customers who don't have a meter at their Gurnard home pay an annual charge for their water usage. This charge is fixed, meaning your water bill will stay the same no matter how much water you use at your Gurnard home.

As an unmetered customer, the rate you pay for water in Gurnard is going to be based on the rateable value of your home. The rateable value of your Gurnard water rates would have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you are single, or have a small family, installing a water meter at your Gurnard might work out cheaper.

Customers with large households are unlikely to see any savings by installing a water meter.

How much is the average water bill in Gurnard?

The average water bill Gurnard residents are billed is £14.25 each month, that's £171 a year.

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How do I pay my Gurnard water bill?

First, you must sign up and register with Southern Water. After you've registered with Southern Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Gurnard bill. While some customers like an annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. As soon as you've set up your Southern Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Gurnard?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Gurnard PO31, your water supplier is Southern Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Gurnard Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Gurnard have about their water supply.

Frequently Asked Questions About Water in Gurnard

Is the tap water in Gurnard safe to drink?

Yes! The tap water is safe to drink in Gurnard. You can rest assured that Gurnard water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Gurnard water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Gurnard water to make it drinkable.

Where does the water in Gurnard come from?

There are three main sources of water that supply Gurnard:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Gurnard

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Gurnard is over 276ppm, this means the water in Gurnard is rated as very hard water.

What does this mean?

The water being supplied to your home in Gurnard contains a higher amount of hard water minerals. very hard water will not clean your clothes, dishes, or your body efficiently, and your appliances will be less efficient which is not good news for your utility bills. It also means an increased limescale build-up in your home appliances and the taste of your tap water may be affected.

Selectra recommends

You should add a water softener to the water in Gurnard.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Gurnard No Water

If you don't have any running water in your Gurnard home, you will need to check if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Gurnard.

If there is no water at your Gurnard home, do you only have no cold water or no hot water? If you don't have hot water but have cold water, the issue will be with your home plumbing and not a problem affecting Gurnard.

If you don't have any cold water, not even a trickle, contact Southern Water for assistance. You can also try the following:

  1. Check the "In Your Area" sections of the Southern Water website for any information explaining why you have no water.
  2. Have a look at the Twitter account for Southern Water, quite often you will find they have posted an update about the issue.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Verify your stop tap and make sure it's open.

Gurnard water leak or flooding

Gurnard water problems can include anything from a leak, a burst water main, or flooding in your Gurnard home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you find a water leak or flooding that's not inside your Gurnard property, you should try to do one of the following as long as it's safe to do so:

  1. Ring Southern Water regardless if the issue relates to drinking water or wastewater.
  2. If you have access to the internet, visit the "report a leak" page on the Southern Water website and fill out the online form.

Why does the water in Gurnard taste strange?

If you find the taste or smell is different with your Gurnard water this could be because of one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can impermeate the Gurnard water with an earthy smell or taste.
  3. Plumbing can cause the taste of your water to change, adding salty, metallic, or rubbery hints to Gurnard water.

If you are unsure about your water's appearance, smell, or taste, you should get in touch with Southern Water via the contact channels listed above.

Broadband in Gurnard PO31

Gurnardinternet connected globe

The broadband speed you get at your Gurnard home is dependant upon several factors such as:

  • Fibre availability
  • How far from the telephone exchange you are
  • Location of the router in your home
  • Using wi-fi or ethernet connection
  • Your internet service provider or ISP

Test your internet speed and find out how it compares to the average broadband speed for Gurnard with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Gurnard Average Download Speed Gurnard Average Upload Speed
37.80 Mbps 16.20 Mbps
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The type of internet connection you have can affect your download and upload speed in Gurnard. An FTTP is currently the fastest broadband connection you can get in the UK and is available to 31.83% of UK households.

The slowest way to access the internet is ADSL, in some remote parts of the UK it's the only type of internet connection currently available.

What should you consider when picking a broadband provider in Gurnard?

These days, the internet is as important as other essential utilities, perhaps more important. That means choosing an internet service provider can be unnerving. Worry not, we've covered four main points that you should consider when picking a broadband provider in Gurnard.

Availability

The first point to bear in mind before picking a broadband provider in Gurnard is what's available. The majority of homes in Gurnard can take advantage of fibre or 'superfast' connections, people outside a built-up area may have limited access to the type of connection.

However, new builds and properties that have been constructed in the last few years may already have access to ultrafast FTTH because property developers will often choose to install the latest technology during construction.

Type of connection

How can I connect to the internet in Gurnard?

  • Fibre broadband
    • This is the fastest type of connection you can get in Gurnard
    • We can split fibre connections into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of more than 24 Mbps.
    • A Full Fibre broadband internet connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through your traditional telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to 99.9% of Gurnard homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Restricted availability in some parts of Gurnard.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Gurnard.
    • Might work out more expensive without an unlimited data plan.
    • You don't need a router if you tether the connection to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Gurnard broadband cost

Gurnard broadband bill

Another important consideration is how much it costs for the broadband in Gurnard. There are many providers offering a low cost deal for new customers, but the price is often for a limited period. It's important to read the fine print of the deal before you sign up to a internet service in Gurnard. Some providers may even increase the price whilst you're in contract. For example, recently there was a BT price hike which will be felt by millions of BT customers.

Gurnard Broadband Reliability

The reliability of the broadband connection is in Gurnard should also be considered, with many people working from home on a part-time or full-time basis, knowing you have a reliable broadband connection to keep up to date with work your work is really important.

When we're relaxing we're watching movies online or gaming online that without a reliable internet connection for your Gurnard home will be an important thing to consider.

Gurnard broadband customer service

Lastly, the technical support for your Gurnard broadband connection is of utmost importance. Hopefully you shouldn't have to contact your broadband provider, but should the need to contact them arises a high level of customer support that deals with your query quickly and efficiently is definitely something worth considering when you choose a broadband provider in Gurnard.

Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Gurnard ask about their broadband.

Broadband Frequently Asked Questions

What's the average broadband speed in Gurnard?

The average broadband speed in Gurnard is:

Gurnard Average Download Speed Gurnard Average Upload Speed
37.80 Mbps 16.20 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to a green box on your street in Gurnard, it's then connected to your house through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Gurnard home. That makes it the most reliable and fastest fibre broadband. Currently, 31.83% of homes in the UK .

What broadband speed do I need?

That would depend on what you will be using the internet for. Check out the table below for a rough guide to what sort of download speed you should pick when signing up for broadband in Gurnard.

Main internet uses Recommended Download Speed 2 devices or less
2 devices or less Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Up to 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit the data between your devices. 2.4Ghz WiFi travels further, but has a slower speed. 5Ghz WiFi signals have less range, but will transmit the data between devices at faster rates.

What's the telephone area code for Gurnard

Corded telephone area code Gurnard

The telephone area code, sometimes called the landline dialling code, for Gurnard is 01806. If you're calling somebody in Gurnard, and you're located in a different region, you must add 01806 before the number you're trying to call.

How much does an 01806 Gurnard call cost?

If calls are included with your landline or mobile, then the call cost is likely to be included in that tariff. Without an inclusive calls plan, it should cost in the region of 10p per minute, plus an additional call set-up charge.

If you are unsure whether you have calls included in your tariff, we recommend getting in touch with your provider before making the call to avoid additional charges on your next phone bill.

How many dialling codes does the UK have? There are 645 area codes in the UK incl. Northern Ireland. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity in Gurnard

Residents of Gurnard are free to choose their gas and electricity provider, but regardless of which supplier they choose, the electricity and gas is distributed and taken care of by the regional network operator.

These network operators are known as Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that supplies your Gurnard home to the electricity grid and gas networks.

More often than not you will never need to ever contact the Gurnard distribution network operator, but if you do, you can find the distribution network operator for Gurnard in this section.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Gurnard

The electricity distribution network operator for Gurnard is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:

Scottish and Southern Electricity Networks - Central Southern England Contact Information
General Enquiries 0800 048 3516
Emergencies 0800 072 7282
Email GE@ssen.co.uk
Website https://www.ssen.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Gurnard

There are no power plants within a 10 mile radius of Gurnard.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This was mostly in the form of natural gas (42%) and coal (2.7%). Additionally, a small amount was produced from other types of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations begin to close, all but one is expected to stop producing energy by 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel is generated from souces such as hydro, solar, wind, and biomass. This will conmtinue to rise as the UK strives to hit its net-zero targets.

Towns and Cities Near Gurnard

You might be wondering which municipalities are nearby Gurnard, in the table below you can see the five closest municipalities to Gurnard.

Closest five municipalities to Gurnard
Municipality Distance from Gurnard
Whippingham 0.78 miles
East Cowes 0.78 miles
Ryde 5.77 miles
Fareham 7.02 miles