Utilities in <u>Haldon

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Your Complete Guide to Utilities in Haldon

Are you moving and want to know more about Haldon? Our utilities guide to Haldon will explain in detail everything there is to know about broadband, area codes, power generation and energy distributors, and Haldon water and sewerage. Keep reading to learn everything about utilities in Haldon.

About Haldon, Devon

Haldon EX6 is located in the county of Devon. Devon has a population of 795,012 people.

Who supplies my water in Haldon?

Haldon water services are supplied by South West Water. Below are the main phone numbers for South West Water:

How to get in touch with the water supplier in Haldon

Calling a phone number for South West Water is one of many contact methods to deal with your Haldon water problems.

Below, you can find the principal phone numbers for South West Water general enquiries and emergencies.

South West Water contact number South West Water Emergency contact number
0344 346 1010 0344 346 2020
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Write to South West Water

You can also get in touch with South West Water, you have the choice of posting a letter or sending an email. You can even send your message through the South West Water website.

If you prefer to send a letter to South West Water can do so by writing to the South West Water address below:

South West Water Address
Peninsula House, Rydon Lane
Exeter, Devon
EX2 7HR

Water rates in Haldon

Water bill in Haldon

Water rates in Haldon will vary depending on if your home has a water meter or not. You can easily check if your Haldon water rates are metered or not by looking at a recent water bill or by speaking to the supplier. Homes with metered Haldon water rates will have a meter number listed on their water bills.

Metered Customers in Haldon

Customers that have a water meter at their Haldon home will pay a fixed annual charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of South West Water. Whilst the variable charges are for the consumption at your Haldon home.

Unmetered Customers in Haldon

Customers who don't have a meter at their Haldon home will pay an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount regardless of how much water consumed at your Haldon home.

As an unmetered customer, the rate you pay for water in Haldon is based on the rateable value of your home. The rateable value calculation of your Haldon water rates will have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you have a small family, or live alone, having a water meter installed at your Haldon could be cheaper.

Customers with big families are probably not going to save money by getting a water meter installed.

How much is the average water bill in Haldon?

The average water bill Haldon residents are charged is £18.17 monthly, which works out at £218 annually.

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How do I pay my Haldon water bill?

First of all, you will need to register with South West Water. Once you've registered an account with South West Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Haldon bill. While some customers like an annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. When you set up your South West Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Haldon?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Haldon EX6, your water supplier is South West Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Haldon Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Haldon have about their water supply.

Frequently Asked Questions About Water in Haldon

Is the tap water in Haldon safe to drink?

Yes! You can drink the tap water in Haldon. You can rest assured that Haldon water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Haldon water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Haldon water to make it drinkable.

Where does the water in Haldon come from?

There are three main sources of water that supply Haldon:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Haldon

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Haldon is more than 201ppm, that makes the water hardness in Haldon is rated as hard water.

What does this mean?

The water supply to your home in Haldon contains slightly elevated levels of minerals that cause hard water. hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. It also means an increased limescale build-up in your home appliances and it may affect the taste of your tap water.

Selectra recommends

Adding a softener to the water is recommended in Haldon.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Haldon No Water

If you have no water in your Haldon home, you will need to check if the issue is to do with your home plumbing or if the problem is an outage affecting Haldon.

If there is no water at your Haldon home, do you only have no cold water or no hot water? If the problem is only affecting your hot water, the issue will be with your home plumbing and not a problem affecting Haldon.

If you don't have any cold water, not even a trickle, contact South West Water for advice. You can also try the following:

  1. Look at the "In Your Area" sections on the South West Water website for any information explaining why you have no water.
  2. Have a look at the Twitter account for South West Water, they often post incident updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Make sure your stop tap is in the open position.

Haldon water leak or flooding

Haldon water problems can include anything from a burst water main or flooding, to a leak in your Haldon home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you notice a water leak or flooding outside your Haldon property, you need to do one of the following as quickly as you can:

  1. Ring South West Water whether the problem is with clean water or wastewater.
  2. If you can access the internet from your location, go to the "report a leak" section of the South West Water website and complete the online form to report the issue.

Why does the water in Haldon taste strange?

If you detect a difference in smell or taste of your Haldon water this could be because of one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can affect it by infusing your Haldon water with an earthy smell or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding rubbery, salty, or metallic hints to Haldon water.

If you have any queries or worries about your water's smell, taste, or appearance, you should not hesitate to reach South West Water via the contact channels listed above.

Internet in Haldon EX6

Haldoninternet connected globe

The speed of your broadband connection at your Haldon home depends on several factors such as:

  • Availability of fibre
  • Proximity of the local telephone exchange
  • Location of the router in your home
  • If you're using wi-fi or ethernet
  • Which provider you have

Test your internet speed and find out how it compares to the average connection speed for Haldon with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Haldon Average Download Speed Haldon Average Upload Speed
51.60 Mbps 12.77 Mbps
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The type of internet connection you have can have an effect on the speed you get in Haldon. An FTTP is currently the fastest broadband connection you can get in the UK and is available to 31.83% of homes in the UK.

ADSL internet connections are the slowest, but for some customers in remote areas it's the only type of internet connection available.

What should you consider when searching for a broadband provider in Haldon?

It's 2022, which means the internet is just as important as any other utility, some people might consider it the most important. That means choosing an internet service provider could feel daunting. To ease the pressure, let's take a look at the top four points to think about when searching for a broadband provider in Haldon.

Availability

The first point to bear in mind when searching for a broadband provider in Haldon is what's available. Most homes in Haldon can take advantage of fibre or 'superfast' connections, customers who live in a rural location may have limited access to the type of connection.

That being said, homes that have been built recently may already have access to ultrafast FTTH because property developers will often choose to install the latest networks when building new homes.

Type of connection

What are the different types of connection in Haldon?

  • Fibre broadband
    • This is fastest connection that's currently available in Haldon
    • We can split fibre connections into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of at least 24 Mbps.
    • A Full Fibre broadband connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is provided via your phone line.
    • Slower speeds up to 24 Mbps.
    • Available to the majority of Haldon homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Available only via Virgin Media.
    • Availability can be limited in some parts of Haldon.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Haldon.
    • Might work out more expensive without an unlimited data plan.
    • Can tether to your smartphone without special equipment, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Haldon broadband price

Haldon broadband bill

You should also think about how much it costs for the broadband in Haldon. You will see many broadband providers are offering a low priced offer especially for new customers, but the price can quickly increase. It's important to read the fine print of the deal before you commit to a broadband connection in Haldon. Some providers will raise the price even before your contract has finished. For example, recently there was a BT price hike that has affected millions of customers.

Haldon Broadband Reliability

The reliability of broadband in Haldon should also be considered, with many of us working from home on a part-time or full-time basis, knowing you have a reliable broadband connection to do your work is a priority.

Then in our freetime we're watching movies online or gaming online meaning without an internet connection that's reliable at your Haldon home will be an important thing to consider.

Haldon broadband customer support

Finally, the customer support of your Haldon broadband connection is really important. You might never need to get in touch with your internet service provider, but if you ever do need to speak to them a high level of customer support that can deal with your problem quickly and efficiently should be considered when you choose a broadband provider in Haldon.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Haldon have about broadband internet.

Broadband Frequently Asked Questions

How fast is the broadband in Haldon?

The average broadband speed in Haldon is:

Haldon Average Download Speed Haldon Average Upload Speed
51.60 Mbps 12.77 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green cabinets that you might have near your home in Haldon, from there it's connected to your home via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Haldon house. That means it's the fastest and most reliable type of broadband fibre internet. At present, 31.83% of houses in the UK .

What broadband speed do I need?

That will be dependant on how you will use the internet. Check out the table below for a general idea the kind of broadband speed you should take when getting connected in Haldon.

Usual Internet habits Recommended Broadband Download Speed Maximum of 2 devices
Maximum of 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Up to 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit the data between your devices. 2.4Ghz WiFi signals travel further, but transmit data at slower speeds. 5Ghz WiFi signals have less range, but are able to transmit your data at faster speeds.

What's the telephone area code for Haldon

Corded telephone area code Haldon

The telephone area code, sometimes called the landline dialling code, for Haldon is 01626. If you call someone in Haldon, and you are not in the same area, you will need to add 01626 before the number you're trying to call.

How much does an 01626 Haldon call cost?

If you have calls included with your landline or mobile, the phone call will probably be included with your tariff. Without an inclusive calls plan, you can expect to pay around 10p per minute, plus the call set-up charge.

If you don't know whether you have inclusive calls, we recommend getting in touch with your provider before you make the call to avoid additional charges on your next phone bill.

How many telephone area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. Area codes in the UK can be three, four, or five digits long.

Electricity and Gas in Haldon

Residents of Haldon can choose their gas and electricity provider, but regardless of which supplier they choose, the electricity and gas will always be maintained and supplied by the local network operator.

These network operators are known as Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that connects your Haldon home to the gas network and electricity grid.

Most of the time you will never need to ever contact the Haldon distribution network operator, but should the need arise, you can quickly find out which DNO covers Haldon below.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Haldon

The electricity distribution network operator for Haldon is Western Power Distribution - South West. You can find the Western Power Distribution - South West contact details in the table below:

Western Power Distribution - South West Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplies@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Lostwithiel Road
Bodmin, Cornwall

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Haldon

There are no power plants within a 10 mile radius of Haldon.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). Furthermore, a small percentage was produced from other types of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations begin to close, all but one is expected to stop producing energy by 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel is generated from souces such as wind, solar, hydro, and biomass. This is expected to continue rising as the UK strives to hit its net-zero targets.

Towns and Cities Near Haldon

If you've ever wondered which municipalities are within reach of Haldon, in the below table you will find the closest five municipalities to Haldon.

Closest five municipalities to Haldon
Municipality Distance from Haldon
Mamhead -
Exeter 3.9 miles
Exeter city centre 4.24 miles
St Thomas 4.38 miles
Countess Wear 4.38 miles