Utilities in <u>Halesworth

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A Complete Guide to Utilities in Halesworth

If you just moved and have some questions about Halesworth? Our complete guide to utilities in Halesworth is going to provide you with everything you need to know about broadband, area codes, power generation and energy distributors, and Halesworth water and sewerage. Keep reading to learn everything about utilities in Halesworth.

About Halesworth, Suffolk

Halesworth IP19 has a population of 5,558 and is located in the county of Suffolk. Suffolk has a population of 760,472 people.

Who supplies my water in Halesworth?

Halesworth water services are supplied by Anglian Water. In the table below are the contact numbers for Anglian Water, and Essex & Suffolk Water:

How to reach your water providers in Halesworth

Ringing a contact number for Anglian Water or Essex & Suffolk Water is one of many options to discuss your Halesworth water issues.

Anglian Water telephone numbers

In the table below we have listed the main telephone numbers for Anglian Water general enquiries and emergencies.

Anglian Water phone number Anglian Water Emergency phone number
0345 791 9155 0345 714 5145
Mon to Fri 8am-8pm,Sat 8am-4pm, Sun 10am-4pm,Bank holidays 10am-4pm, Emergencies 24/7/365
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Essex & Suffolk Water telephone numbers

In the table below we have listed the main telephone numbers for Essex & Suffolk Water general enquiries and emergencies.

Essex & Suffolk Water phone number Essex & Suffolk Water Emergency phone number
0345 782 0111 0800 526 337
Mon-Fri 8am-7pm, Sat 8am to 1pm, Emergencies 24/7/365

Write to Anglian Water or Essex & Suffolk Water

Additionally, you can communicate with Anglian Water or Essex & Suffolk Water, either by email or with a letter in the post. You can also submit your request on the Anglian Water or Essex & Suffolk Water website.

Anglian Water

If you prefer to write a letter to Anglian Water can do so by writing to the Anglian Water address below:

Anglian Water Address
PO Box 4994
Lancing
BN11 9AL

If you want to email Anglian Water, you must use the following email address:

Anglian Water Email Address
anglianwatercustomerservices@anglianwater.co.uk

Essex & Suffolk Water

If you prefer to write a letter to Essex & Suffolk Water can do so by writing to the Essex & Suffolk Water address below:

Essex & Suffolk Water Address
Northumbrian Water Ltd, Northumbria House, Abbey Road
DH1 5FJ
Durham

If you want to email Essex & Suffolk Water, you must use the following email address:

Essex & Suffolk Water Email Address
webcustaccs@eswater.co.uk

Water rates in Halesworth

Water bill in Halesworth

Water rates in Halesworth will vary depending on if your home has a water meter or not. You can easily find out whether your Halesworth water rates are metered or not by looking at a recent water bill or by getting in touch with the supplier. Homes with metered Halesworth water rates will have a meter number listed on their water bills.

Metered Customers in Halesworth

Customers who have a water meter installed at their Halesworth house will pay an annual fixed charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Anglian Water or Essex & Suffolk Water. While the variable charges cover the usage at your Halesworth home.

Unmetered Customers in Halesworth

Customers who don't have a meter at their Halesworth home have an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same no matter how much water you use at your Halesworth home.

Water rates for unmetered customers in Halesworth is based on the rateable value of your home. The rateable value of your Halesworth water rates will have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you are single, or have a small family, having a water meter installed at your Halesworth could be cheaper.

Customers with bigger families that use more water will probably not benefit by having a meter installed.

How much is the average water bill in Halesworth?

The average water bill Halesworth residents are charged varies between water suppliers. You can see in the table below the average water bill by supplier:

Supplier Average Water Bill Monthly Average Annual Water Bill
Anglian Water £16.83 £202
Essex & Suffolk Water £20.50 £246
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How do I pay my Halesworth water bill?

You will first need to register with Anglian Water or Essex & Suffolk Water. After you register your details with Anglian Water or Essex & Suffolk Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Halesworth bill. Whilst some customers prefer to make a single annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. When you set up your Anglian Water or Essex & Suffolk Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Halesworth?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Halesworth IP19, your water suppliers are Anglian Water and Essex & Suffolk Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Halesworth Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Halesworth have about their water supply.

Frequently Asked Questions About Water in Halesworth

Is the tap water in Halesworth safe to drink?

Yes! You can drink the tap water in Halesworth. You can rest assured that Halesworth water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Halesworth water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Halesworth water to make it drinkable.

Where does the water in Halesworth come from?

There are three main sources of water that supply Halesworth:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Halesworth

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Halesworth is over 201ppm, that means the water hardness in Halesworth is rated as hard water.

What does this mean?

The water being supplied to your home in Halesworth contains an elevated level of hard water minerals. hard water will not clean your clothes, dishes, or your body efficiently, and your appliances will be less efficient which is not good news for your utility bills. There may also be more limescale in your appliances and your tap water taste may be affected.

Selectra recommends

You should add a water softener to the water in Halesworth.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Halesworth No Water

If you don't have any running water in your Halesworth home, you will first need to find out whether the problem is with your home plumbing or if the problem is an outage affecting Halesworth.

If there is no water at your Halesworth home, do you only have no cold water or no hot water? If you still have cold water but no hot water, the issue will be with your home plumbing and not a problem affecting Halesworth.

If your home has no cold water, not even a trickle, contact Anglian Water or Essex & Suffolk Water for help. In this case you should try the following tips:

  1. Check for updates on the "In Your Area" sections of the Anglian Water or Essex & Suffolk Water website for any explanations as to why you have no water.
  2. Have a look at the Twitter account for Anglian Water or Essex & Suffolk Water, they will often tweet updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Verify your stop tap and make sure it's open.

Halesworth water leak or flooding

Halesworth water problems could be anything from a burst water main or flooding, to a leak in your Halesworth home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you notice a water leak or flooding outside your Halesworth property, you must do one of the following as soon as possible:

  1. Contact Anglian Water or Essex & Suffolk Water regardless if the issue relates to drinking water or wastewater.
  2. If you can access the internet from your location, go to the "report a leak" section of the Anglian Water or Essex & Suffolk Water website and fill in the form to report the problem.

Why does the water in Halesworth taste strange?

If you notice a change in taste or smell with your Halesworth water this could be because of one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can infuse the Halesworth water with a somewhat earthy aroma or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding salty, metallic, or rubbery hints to Halesworth water.

If you have questions about your water's taste, smell, or appearance, you should not hesitate to reach Anglian Water or Essex & Suffolk Water using the contact information above.

Broadband Speed in Halesworth IP19

Halesworthinternet connected globe

The speed of your internet connection at your Halesworth home depends on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Proximity of the local telephone exchange
  • Location of the router in your home
  • If you're using wi-fi or ethernet
  • Your broadband provider

Test how fast your internet is and see if it matches the average connection speed for Halesworth with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Halesworth Average Download Speed Halesworth Average Upload Speed
48.53 Mbps 14.07 Mbps
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The type of internet connection you have can affect your download and upload speed in Halesworth. An FTTP is the best kind of broadband connection available in the UK however, at the time of writing, this is only available to 31.83% of households in the UK.

The slowest way to access the internet is ADSL, in some remote parts of the UK it is the only means of connection that's available.

Things to consider when choosing an internet provider in Halesworth?

In 2022, the internet is about as important as any other utility, perhaps more important. So picking the right internet provider might seem daunting at first. Worry not, we've covered four main points that you should consider when choosing an internet provider in Halesworth.

Availability

The first thing you need to think about when choosing an internet provider in Halesworth is what's available. Whilst many homes in Halesworth can take advantage of superfast' or fibre connections, those living in rural homes may have trouble getting fast broadband.

Although, homes that have been built in the last few years should be able to enjoy access to the FTTH because property developers will often choose to install the latest infrastructure when constructing new homes.

Type of connection

How can I connect to the internet in Halesworth?

  • Fibre broadband
    • This is the fastest type of connection you can get in Halesworth
    • There are two categories of fibre broadband connections, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of at least 24 Mbps.
    • A Full Fibre connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is provided via your phone line.
    • Slower speeds up to 24 Mbps.
    • High availability with for 99.9% of Halesworth homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Availability can be limited in some parts of Halesworth.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Halesworth.
    • Could prove more expensive unless you have an unlimited data tariff.
    • Can tether to your smartphone without special equipment, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Halesworth broadband value for money

Halesworth broadband bill

You should also think about the price you pay for broadband in Halesworth. It's easy to find a broadband provider that's offering a cheap introductory offer for new customers, but the price can quickly increase. We recommend you double check the small print of the offer before you commit to a broadband connection in Halesworth. There are some providers that will increase the price you pay before your contract has finished. For example, recently there was a BT price hike that has affected millions of customers.

Halesworth Broadband Reliability

How reliable the broadband is in Halesworth should also be considered, with many people working from home full-time or just a few days per week, having a reliable internet connection to stay in touch with work is really important.

When we're relaxing we're streaming movies or playing online games with friends which without a reliable broadband connection at your Halesworth home is going to be important.

Halesworth broadband technical support

Our final tip, the technical support for your Halesworth broadband internet is extremely important. Hopefully you shouldn't have to contact your broadband provider, but should the need to contact them arises a provider with excellent customer service that can deal with your problem quickly and efficiently is a strong plus when you choose a broadband provider in Halesworth.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Halesworth have about their internet connection.

Broadband FAQs

Is the internet fast in Halesworth?

The average speed of broadband in Halesworth is:

Halesworth Average Download Speed Halesworth Average Upload Speed
48.53 Mbps 14.07 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to a green box on your street in Halesworth, from there it's connected to your home through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Halesworth home. That means it's the fastest and most reliable type of broadband fibre internet. At present, 31.83% of UK home .

What broadband speed do I need?

That will be dependant on what kind of internet user you are. Have a look at the following table for a general idea what sort of download speed you should choose when getting connected in Halesworth.

Frequent internet uses Recommended Broadband Speed Maximum of 2 devices
Maximum of 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit the data between your devices. 2.4Ghz WiFi signals travel further, but does so at slower speeds. 5Ghz WiFi signals have less range, but will transmit the data between devices at faster rates.

What's the landline area code in Halesworth

Corded telephone area code Halesworth

The landline area code, sometimes called the dialling code, for Halesworth is 01986. When making a call to someone in Halesworth, and you're located in a different region, you must add 01986 to the number you're calling.

How much does an 01986 Halesworth call cost?

If you have a call plan with your mobile or landline tariff, the cost of the call should be included in that tariff. If calls are not included with your tariff, the cost of the call will be about 10p per minute, plus an additional call set-up charge.

If you are unsure whether you have calls included in your tariff, you should ask your provider before you make the call to avoid additional charges on your next phone bill.

How many different area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. They are a mix of three, four, or five digits long.

Gas and Electricity Supply in Halesworth

Residents in Halesworth are able to choose their gas and electricity supplier, but regardless of which supplier they choose, the gas and electricity is going to be distributed and taken care of by the regional network operator.

We call them Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that supplies your Halesworth home to the gas network and electricity grid.

In many cases you won't need to speak to the Halesworth distribution network operator, but if you do, you can quickly find out which DNO covers Halesworth below.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Halesworth

The electricity distribution network operator for Halesworth is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Halesworth

There are no power plants within a 10 mile radius of Halesworth.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). In addition, a small percentage was produced from other kinds of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, this is expected to reduce in the next few years as nuclear power stations in the UK’s begin to close, by 2035 there will only one nuclear power plant still producing energy. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel is generated from souces such as wind, solar, hydro, and biomass. We can expect to see this continue increasing as the UK strives to hit its net-zero targets.

Municipalities Close By Halesworth

Perhaps you're wondering which towns and cities are nearby Halesworth, in the table below you can see the five closest municipalities to Halesworth.

Closest five municipalities to Halesworth
Municipality Distance from Halesworth
Easton Bavents 7.09 miles
Southwold 7.09 miles
Reydon 7.09 miles
Walberswick 7.09 miles
Saxmundham 7.12 miles