Utilities in <u>Halton

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Your Complete Guide to Utilities in Halton

Are you moving and want to know more about Halton? Our comprehensive utilities guide to Halton will explain in detail everything there is to know about broadband, area codes, power generation and energy distributors, and Halton water and sewerage. Keep reading to learn everything about utilities in Halton.

About Halton, Buckinghamshire

Halton HP22 has a population of 571 and is located in the county of Buckinghamshire. Buckinghamshire has a population of 543,128 people.

Who supplies my water in Halton?

Halton water services are supplied by Anglian Water. Below are the main phone numbers for Anglian Water, Leep Utilities, and Thames Water:

Getting in touch with your water suppliers for Halton

Calling a phone number for Anglian Water, Leep Utilities or Thames Water is one of many contact methods to talk about your Halton water problems.

Anglian Water phone numbers

Below, you can find the principal phone numbers for Anglian Water general enquiries and emergencies.

Anglian Water contact number Anglian Water Emergency contact number
0345 791 9155 0345 714 5145
Mon to Fri 8am-8pm,Sat 8am-4pm, Sun 10am-4pm,Bank holidays 10am-4pm, Emergencies 24/7/365
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Leep Utilities phone numbers

Below, you can find the principal phone numbers for Leep Utilities general enquiries and emergencies.

Leep Utilities contact number Leep Utilities Emergency contact number
0345 122 6780 0333 003 8332
Mon-Fri 8am-8pm, Emergencies 24/7/365

Thames Water phone numbers

Below, you can find the principal phone numbers for Thames Water general enquiries and emergencies.

Thames Water contact number Thames Water Emergency contact number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Calling a phone number for Anglian Water, Leep Utilities, Thames Water, or is one of many contact methods to talk about your Halton water problems.

Write to Anglian Water, Leep Utilities or Thames Water

Additionally, you can communicate with Anglian Water, Leep Utilities or Thames Water, either by email or with a letter in the post. You can also submit your request on the Anglian Water, Leep Utilities or Thames Water website.

Anglian Water

Customer that want to post a letter to Anglian Water can do so by writing to the Anglian Water address below:

Anglian Water Address
PO Box 4994
Lancing
BN11 9AL

Customers that would rather email Anglian Water, you can use the email address below:

Anglian Water Email Address
anglianwatercustomerservices@anglianwater.co.uk

Leep Utilities

Customer that want to post a letter to Leep Utilities can do so by writing to the Leep Utilities address below:

Leep Utilities Address
Leep Water Networks Ltd, The Greenhouse
MediaCityUK, Salford
M50 2EQ

Customers that would rather email Leep Utilities, you can use the email address below:

Leep Utilities Email Address
LWNL@leeputilities.co.uk

Thames Water

Customer that want to post a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

Customers that would rather email Thames Water, you can use the email address below:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Price of water in Halton

Water bill in Halton

Water rates in Halton depend on whether your home has a water meter or not. It's easy to find out if your Halton water rates are metered or unmetered rates by checking your water bill or by getting in touch with the supplier. Homes with metered Halton water rates will have a meter number listed on their water bills.

Metered Customers in Halton

Customers with a water meter at their Halton home will pay a fixed annual charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Anglian Water, Leep Utilities, or Thames Water. While the variable charges cover the usage at your Halton home.

Unmetered Customers in Halton

Customers without a meter at their Halton home will pay an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount regardless of the amount of water you use at your Halton home.

Water rates for unmetered customers in Halton will be based on the rateable value of your home. The rateable value of your Halton water rates will have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you have a small family, or live alone, getting a water meter for your Halton might work out cheaper.

Customers with large households are unlikely to see any savings by having a meter installed.

How much is the average water bill in Halton?

The average water bill Halton residents are billed can differ between suppliers in your area. You can see in the table below the average water bill by supplier:

Supplier Average Water Bill Per Month Average Water Bill Annually
Anglian Water £16.83 £202
Leep Utilities - -
Thames Water £19.33 £232
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How do I pay my Halton water bill?

First, you must sign up and register with Anglian Water, Leep Utilities, or Thames Water. Once you've registered an account with Anglian Water, Leep Utilities, or Thames Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Halton bill. While some customers like an annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. After you've set up your Anglian Water, Leep Utilities, or Thames Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Halton?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Halton HP22, your water suppliers are Anglian Water, Leep Utilities and Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Halton Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Halton have about their water supply.

Frequently Asked Questions About Water in Halton

Is tap water in Halton safe to drink?

Yes! It's safe to drink the tap water in Halton. You can rest assured that Halton water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Halton water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Halton water to make it drinkable.

Where does the water in Halton come from?

There are three main sources of water that supply Halton:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Halton

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Halton is higher than 276ppm, this means the water in Halton is rated as very hard water.

What does this mean?

The clean water supply to your home in Halton contains slightly elevated levels of minerals that cause hard water. very hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. There may also be more limescale in your appliances and your tap water taste may be affected.

Selectra recommends

You should add a water softener to the water in Halton.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Halton No Water

If there isn't any running water in your Halton home, you will need to check if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Halton.

If there is no water at your Halton home, is it only affecting cold water or hot water? If you don't have hot water but have cold water, the problem will be with the plumbing at your home and not a problem affecting Halton.

If your home has no cold water, not even a trickle, contact Anglian Water, Leep Utilities, or Thames Water for assistance. You can also try the following:

  1. Look at the "In Your Area" sections on the Anglian Water, Leep Utilities, or Thames Water website for any explanations as to why you have no water.
  2. Check the Twitter account of Anglian Water, Leep Utilities, or Thames Water, they often post incident updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Check that your stop tap is open.

Halton water leak or flooding

Halton water problems could be anything from flooding or a leak, to a burst water main in your Halton home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you notice a water leak or flooding outside your Halton property, you should try to do one of the following as long as it's safe to do so:

  1. Call Anglian Water, Leep Utilities, or Thames Water whether the problem is with clean water or wastewater.
  2. If you can go on the internet at your current location, visit the "report a leak" page on the Anglian Water, Leep Utilities, or Thames Water website and fill out the online form.

Why does the water in Halton taste strange?

If you notice a change in taste or smell with your Halton water this could be down to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can infuse the Halton water with an earthy taste or smell.
  3. Plumbing can cause the taste of your water to change, adding rubbery, salty, or metallic hints to Halton water.

If you have questions about your water's taste, smell, or appearance, you can speak to Anglian Water, Leep Utilities, or Thames Water on the contact details above.

Broadband in Halton HP22

Haltoninternet connected globe

The speed of your broadband connection at your Halton home depends on several factors such as:

  • Fibre availability
  • Proximity of the local telephone exchange
  • Placement of your router
  • If you are connected with ethernet or wi-fi
  • Which provider you have

Test how fast your internet is and find out how it compares to the average internet speed in Halton with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Halton Average Download Speed Halton Average Upload Speed
68.80 Mbps 16.10 Mbps
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The type of internet connection you have can affect your download and upload speed in Halton. An FTTP is currently the fastest broadband connection you can get in the UK at the time of writing, this has been rolled out to 31.83% of UK households.

ADSL is the slowest type of connection, but for some customers in remote areas it's the only type of internet connection currently available.

What should you consider when searching for a broadband provider in Halton?

It's 2022, which means the internet is just as important as any other utility, some people might consider it the most important. So picking the right internet provider might seem daunting at first. Worry not, we've listed the four important points worth considering before searching for a broadband provider in Halton.

Availability

The first point to bear in mind before searching for a broadband provider in Halton is the availability. The majority of homes in Halton should have access to superfast' or fibre connections, people outside a built-up area may have limited access to the type of connection.

That being said, homes that have been built recently should be able to enjoy access to the FTTH as developers often tend to install the latest networks when building new homes.

Type of connection

What are the different types of connection in Halton?

  • Fibre broadband
    • This is the fastest available internet connection in Halton
    • There are two categories of fibre broadband connections, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of at least 24 Mbps.
    • A Full Fibre broadband internet connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through a standard telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to 99.9% of Halton homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Limited availability in some parts of Halton.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Halton.
    • Can be more expensive for heavy users without unlimited data.
    • You don't need a router if you tether the connection to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Halton broadband value for money

Halton broadband bill

You also need to consider the monthly cost of broadband in Halton. There are many providers offering a low priced offer especially for new customers, but the price can quickly increase. We recommend you double check the fine print of the deal when you sign up for a internet connection in Halton. Some providers may even increase the price before your contract has finished. We reported recently on the BT price hike which affects millions of BT customers.

Halton Broadband Reliability

The reliability of broadband in Halton should also be considered, with many people working from home on a part-time or full-time basis, we need to have a reliable internet connection to keep up to date with work your work can be extremely important.

Then in our freetime we're watching movies online or gaming online that without a reliable internet connection for your Halton home will be an important thing to consider.

Halton broadband customer support

Finally, the customer support of your Halton broadband internet is extremely important. Hopefully you shouldn't have to contact the internet service provider you choose, however, if you have an issue and need to get in touch with them a high level of customer support that deals with your query in a fast and efficient manner is definitely something worth considering when selecting an internet provider in Halton.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Halton ask about their broadband.

Broadband Frequently Asked Questions

How fast is the broadband in Halton?

The average speed of broadband in Halton is:

Halton Average Download Speed Halton Average Upload Speed
68.80 Mbps 16.10 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to a green box on your street in Halton, from there it's connected to your home through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Halton house. This means it's very fast and extremely reliable. Currently, 31.83% of homes in the UK .

How fast internet should my internet be?

It really does depend on what kind of internet user you are. Take a look at this table for a rough guide to the kind of broadband speed you should choose for a broadband service in Halton.

Main internet uses Recommended Broadband Download Speed Maximum of 2 devices
Maximum of 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Up to 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
More than 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to talk to your connected devices. 2.4Ghz WiFi travels across longer distances, but transmit data at slower speeds. 5Ghz WiFi signals have less range, but will transmit the data between devices at faster rates.

What's the telephone area code for Halton

Corded telephone area code Halton

The telephone dialling code, sometimes called the area code, for Halton is 01296. If you're calling somebody in Halton, and you are in a different area, you will need to add 01296 before the number you're trying to call.

How much does an 01296 Halton call cost?

If calls are included with your landline or mobile, the phone call will probably be included with your tariff. If calls are not included with your tariff, the cost of the call will be about 10p per minute, plus an additional call set-up charge.

If you are uncertain whether you have a plan that includes calls, we recommend getting in touch with your provider before making the call to avoid unexpected charges on your bill.

How many dialling codes does the UK have? Including Northern Ireland, The UK has 645 area codes. They are a mix of three, four, or five digits long.

Gas and Electricity in Halton

Residents of Halton can choose their gas and electricity supplier, but whichever supplier they are with, the electricity and gas will always be maintained and supplied by the network operator for the region.

We call them Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that supplies your Halton home to the gas network and electricity grid.

More often than not you won't need to contact the Halton distribution network operator, but should the need arise, you can easily find out which DNO is responsible for Halton in this section.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Halton

The electricity distribution network operator for Halton is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Halton

There are no power plants within a 10 mile radius of Halton.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. The majority of which was natural gas (42%) and coal (2.7%). In addition, a tiny amount was generated with fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, this is expected to reduce in the next few years as nuclear power stations in the UK’s begin to close, all but one is expected to stop producing energy by 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable sources can include solar, wind, hydro, and biomass. This is expected to continue rising as the UK strives to hit its net-zero targets.

Municipalities Close By Halton

Perhaps you're wondering which towns and cities are nearby Halton, we've found the five nearest towns and cities to Halton.