Utilities in <u>Hambleden

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Your Complete Guide to Utilities in Hambleden

If you just moved and have some questions about Hambleden? Our comprehensive utilities guide to Hambleden will help you to find out everything you need to know about broadband, area codes, power generation and energy distributors, and Hambleden water and sewerage. Keep reading to learn everything about utilities in Hambleden.

About Hambleden, Berkshire

Hambleden RG9 has a population of 1,445 and is located in the county of Berkshire. Berkshire has a population of 915,157 people.

Who supplies my water in Hambleden?

Hambleden water utilities are supplied by South East Water. Below are the main phone numbers for South East Water, and Thames Water:

Getting in touch with your water suppliers for Hambleden

Speaking to an advisor at South East Water or Thames Water is one of many options to talk about your Hambleden water account.

South East Water phone numbers

Below, you can find the principal phone numbers for South East Water general enquiries and emergencies.

South East Water phone number South East Water Emergency phone number
0333 000 0001 0333 000 0365
Mon-Fri 8am-7pm, Sat 8am-1pm, Emergencies 24/7/365
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Thames Water phone numbers

Below, you can find the principal phone numbers for Thames Water general enquiries and emergencies.

Thames Water phone number Thames Water Emergency phone number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Write to South East Water or Thames Water

You can also write to South East Water or Thames Water, you have the choice of posting a letter or sending an email. You can also submit your request on the South East Water or Thames Water website.

South East Water

If you prefer to send a letter to South East Water can do so by writing to the South East Water address below:

South East Water Address
Rocfort Road
Snodland, Kent
ME6 5AH

Thames Water

If you prefer to send a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

Customers that would rather email Thames Water, you must use the following email address:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Cost of water in Hambleden

Water bill in Hambleden

Water rates in Hambleden are based on if your home has a water meter or not. You can easily check if your Hambleden water rates are metered or unmetered rates by checking your water bill or by contacting your supplier. Homes with metered Hambleden water rates will have a meter number listed on their water bills.

Metered Customers in Hambleden

Customers that have a water meter at their Hambleden home will pay a fixed annual charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of South East Water or Thames Water. Whilst the variable charges cover the consumption at your Hambleden home.

Unmetered Customers in Hambleden

Customers without a meter at their Hambleden home will pay an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same no matter how much water you use at your Hambleden home.

As an unmetered customer, the rate you pay for water in Hambleden is going to be based on the rateable value of your home. The rateable value part of your Hambleden water prices were determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you have a small family, or live alone, getting a water meter for your Hambleden could be cheaper.

Customers with bigger families that use more water will probably not benefit by having a meter installed.

How much is the average water bill in Hambleden?

The average water bill Hambleden residents are being charged can differ between suppliers in your area. You can see in the table below the average water bill by supplier:

Supplier Average Water Bill Per Month Average Water Bill Annually
South East Water £18.42 £221
Thames Water £19.33 £232
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How do I pay my Hambleden water bill?

You will first need to register with South East Water or Thames Water. After you've registered with South East Water or Thames Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Hambleden bill. Whilst some customers prefer to make a single annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. When you set up your South East Water or Thames Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Hambleden?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Hambleden RG9, your water suppliers are South East Water and Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Hambleden Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Hambleden have about their water supply.

Frequently Asked Questions About Water in Hambleden

Is the tap water in Hambleden safe to drink?

Yes! The tap water is safe to drink in Hambleden. You can rest assured that Hambleden water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Hambleden water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Hambleden water to make it drinkable.

Where does the water in Hambleden come from?

There are three main sources of water that supply Hambleden:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Hambleden

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Hambleden is more than 276ppm, that makes the water hardness in Hambleden is rated as very hard water.

What does this mean?

The clean water supply to your home in Hambleden contains slightly elevated levels of minerals that cause hard water. very hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. You might also notice more limescale build-up in your appliances and it may affect the taste of your tap water.

Selectra recommends

You should add a water softener to the water in Hambleden.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Hambleden No Water

If there isn't any running water in your Hambleden home, you will first need to find out whether the problem is with your home plumbing or if the problem is a widespread issue affecting Hambleden.

If there is no water at your Hambleden home, is the problem no cold water or no hot water? If the problem is only affecting your hot water, the problem will be with the plumbing at your home and not a problem affecting Hambleden.

If there is no cold water, not even a trickle, contact South East Water or Thames Water for advice. You can also try the following:

  1. Check for updates on the "In Your Area" sections of the South East Water or Thames Water website for any information explaining the reason your home has no water.
  2. Check the Twitter account of South East Water or Thames Water, they often post incident updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Verify your stop tap and make sure it's open.

Hambleden water leak or flooding

Hambleden water problems can include anything from a leak, a burst water main, or flooding in your Hambleden home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you discover flooding or a water leak outside your Hambleden property, you must do one of the following as soon as possible:

  1. Call South East Water or Thames Water whether the problem is with clean water or wastewater.
  2. If you can go on the internet at your current location, go to the "report a leak" section of the South East Water or Thames Water website and fill in the form to report the problem.

Why does the water in Hambleden taste strange?

If you notice a change in taste or smell with your Hambleden water this could be down to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can affect it by infusing your Hambleden water with a somewhat earthy aroma or taste.
  3. Plumbing can also contribute to the taste of your household water, adding rubbery, salty, or metallic hints to Hambleden water.

If you have questions about your water's taste, smell, or appearance, you can speak to South East Water or Thames Water on the contact details above.

Broadband Speed in Hambleden RG9

Hambledeninternet connected globe

The broadband speed you get at your Hambleden home is dependant upon several factors such as:

  • Availability of fibre
  • How far from the telephone exchange you are
  • Location of the router in your home
  • Using wi-fi or ethernet connection
  • Your internet service provider or ISP

Test the speed of your connection and see if it matches the average internet speed in Hambleden with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Hambleden Average Download Speed Hambleden Average Upload Speed
64.67 Mbps 15.37 Mbps
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The internet connection type you have can have an effect on the speed you get in Hambleden. An FTTP is currently the fastest broadband connection you can get in the UK and is available to 31.83% of homes in the UK.

ADSL is the slowest type of connection, in parts of the UK that are more remote it is the only means of connection currently available.

What to look for when choosing an internet provider in Hambleden?

It's 2022, which means the internet is just as important as any other utility, some people might consider it the most important. Which means picking a reliable provider for your internet could feel daunting. Worry not, let's take a look at the top four points worth considering before choosing an internet provider in Hambleden.

Availability

The first thing you need to think about whilst choosing an internet provider in Hambleden is the issue of availability. Most homes in Hambleden should have access to fibre or 'superfast' broadband connections, customers who live in a rural location may have limited access to the type of connection.

Although, homes that have been built in the last few years will likely have be able to get ultrafast FTTH as developers often tend to install the latest networks when building new homes.

Type of connection

How can I connect to the internet in Hambleden?

  • Fibre broadband
    • This is the fastest type of connection you can get in Hambleden
    • We can split fibre connections into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed that's at least 24 Mbps.
    • A Full Fibre connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through a standard telephone line.
    • Slower speeds up to 24 Mbps.
    • High availability with for 99.9% of Hambleden homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Limited availability in some parts of Hambleden.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Hambleden.
    • Could prove more expensive unless you have an unlimited data tariff.
    • No special equipment required by tethering to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Hambleden broadband value for money

Hambleden broadband bill

You also need to consider the monthly cost of broadband in Hambleden. It's easy to find a broadband provider that's offering a low cost deal for new customers, but the price is often for a limited period. You should always look in the small print of the offer when you sign up for a broadband connection in Hambleden. Some providers will raise the price even whilst you're in contract. For example, recently there was a BT price hike which will be felt by millions of BT customers.

Hambleden Broadband Reliability

The reliability of the broadband connection is in Hambleden also needs consideration, with many of us working from home on a part-time or full-time basis, knowing you have a reliable broadband connection to do your work can be extremely important.

The times when we're not working we're streaming movies or playing online games with friends that without a reliable internet connection for your Hambleden home is something to think about.

Hambleden broadband technical support

Finally, the customer support of your Hambleden internet connection is really important. Hopefully you shouldn't have to get in touch with your internet service provider, however, if you have an issue and need to get in touch with them a provider with excellent customer service that is able to solve your issue efficiently and quickly should be considered when selecting an internet provider in Hambleden.

Broadband FAQ

Below we've answered some our the most common questions that customers in Hambleden have about broadband internet.

Broadband Frequently Asked Questions

Is the internet fast in Hambleden?

The average internet speed in Hambleden is:

Hambleden Average Download Speed Hambleden Average Upload Speed
64.67 Mbps 15.37 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green boxes on your street in Hambleden, from which it is connected to your property through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Hambleden house. This means it's very fast and extremely reliable. At present, 31.83% of UK home .

How fast internet should my internet be?

It really does depend on how you will use the internet. Have a look at the following table to find out the kind of broadband speed you should choose for a broadband service in Hambleden.

Frequent internet uses Recommended Download Speed 2 devices or less
2 devices or less Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
5 devices or more All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit the data between your devices. 2.4Ghz WiFi travels further, but has a slower speed. 5Ghz WiFi signals have a smaller radius, but are able to transmit your data at faster speeds.

What's the telephone area code for Hambleden

Corded telephone area code Hambleden

The telephone area code, sometimes called the landline dialling code, for Hambleden is 01806. If you call someone in Hambleden, and you are in a different area, you should add 01806 to the number you're calling.

How much does an 01806 Hambleden call cost?

If calls are included with your landline or mobile tariff, the cost of the call will probably be included with your tariff. If you don't have an included calls tariff, you can expect to pay around 10p per minute, plus an additional call set-up charge.

If you don't know whether you have a plan that includes calls, you should ask your provider before calling so you don't find unexpected charges on your telephone bill.

How many telephone area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. UK area codes can be three, four, or five digits long.

Electricity and Gas in Hambleden

Residents of Hambleden are able to choose their own supplier for gas and electricity, but whichever supplier they are with, the electricity and gas will always be distributed and taken care of by the regional network operator.

These network operators are known as Distribution Network operators (DNOs) and it is these companies that own and operates the infrastructure that connect your Hambleden home to the gas and electricity networks.

In many cases you won't need to contact the Hambleden distribution network operator, but should the need arise, you can easily find out which DNO is responsible for Hambleden below.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Hambleden

The electricity distribution network operator for Hambleden is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:

Scottish and Southern Electricity Networks - Central Southern England Contact Information
General Enquiries 0800 048 3516
Emergencies 0800 072 7282
Email GE@ssen.co.uk
Website https://www.ssen.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Hambleden

There are no power plants within a 10 mile radius of Hambleden.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). In addition, a tiny amount was generated with fossil fuels from other sources (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations are scheduled for closure, by 2035 there will only one nuclear power plant still producing energy. However, new nuclear reactors are being planned such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel is generated from souces such as hydro, solar, wind, and biomass. This will conmtinue to rise as the UK aims to meet its net-zero targets.

Municipalities Near Hambleden

If you've ever wondered which municipalities are nearby Hambleden, in the below table you will find the five nearest towns and cities to Hambleden.