Your Complete Guide to Utilities in Hanham

Are you moving and want to know more about Hanham? Our complete guide to utilities in Hanham will explain in detail everything you need to know about broadband, area codes, power generation and energy distributors, and Hanham water and sewerage. Keep reading to learn everything about utilities in Hanham.

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About Hanham, Bristol

Hanham BS15 has a population of 6,128 and is located in the county of Bristol. Bristol has a population of 467,099 people.

Who supplies my water in Hanham?

Hanham water services are provided by Bristol Water. Below are the main phone numbers for Bristol Water:

How to get in touch with the water supplier in Hanham

Calling a phone number for Bristol Water is one of many contact methods to discuss your Hanham water problems.

In the table below you will find the phone numbers for Bristol Water general enquiries and emergencies.

Bristol Water phone number Bristol Water Emergency phone number
0345 600 3600 0345 702 3797
8am-8pm Mon-Fri, 8am-2pm Sat, Bank holidays 9am-5pm, Emergencies 24/7/365

Write to Bristol Water

You can also get in touch with Bristol Water, by composing a letter or sending an email. You can even send your message through the Bristol Water website.

If you prefer to write a letter to Bristol Water can do so by writing to the Bristol Water address below:

Bristol Water Address
Customer Services, BWBSL, 1 Clevedon Walk
Bristol
BS48 1WA

Customers that would rather email Bristol Water, you can use the email address below:

Bristol Water Email Address
[email protected]
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Water rates in Hanham

Water bill in Hanham

Water rates in Hanham will vary depending on if your home has a water meter or not. You can easily find out whether your Hanham water rates are metered or not by checking your water bill or by getting in touch with the supplier. Homes with metered Hanham water rates will have a meter number listed on their water bills.

Metered Customers in Hanham

Customers with a water meter at their Hanham house will pay an annual fixed charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Bristol Water. Whilst the variable charges cover the consumption at your Hanham home.

Unmetered Customers in Hanham

Customers that don't have a water meter at their Hanham home will pay an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same no matter how much water you use at your Hanham home.

Water rates for unmetered customers in Hanham will be based on the rateable value of your home. The rateable value of your Hanham water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? That depends on how much water you consume. If your family is small, or you don't live with others, having a water meter installed at your Hanham might work out cheaper.

Customers with big families are probably not going to save money by having a meter installed.

How much is the average water bill in Hanham?

The average water bill Hanham residents are billed is £16.83 monthly, which works out at £202 per year.

How do I pay my Hanham water bill?

You will first need to register with Bristol Water. After you register your details with Bristol Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Hanham bill. Whilst some customers prefer to make a single annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. When you set up your Bristol Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Hanham?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Hanham BS15, your water supplier is Bristol Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Hanham Water Frequently Asked Questions

Below we have answered some common questions that customers in Hanham have about their water supply.

Frequently Asked Questions About Water in Hanham

Is water from the tap in Hanham safe to drink?

Yes! You can drink the tap water in Hanham. You can rest assured that Hanham water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Hanham water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Hanham water to make it drinkable.

Where does the water in Hanham come from?

There are three main sources of water that supply Hanham:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Hanham

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Hanham is over 201ppm, that makes the water hardness in Hanham is rated as hard water.

What does this mean?

The water being supplied to your home in Hanham contains slightly elevated levels of minerals that cause hard water. hard water means your water is not as effective at cleaning dishes, glassware, clothes, or even your body. It also means an increased limescale build-up in your home appliances and the taste of your tap water may be affected.

Selectra recommends

Adding a softener to the water is recommended in Hanham.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Hanham No Water

If there isn't any running water in your Hanham home, you will need to check if the issue is to do with your home plumbing or if the problem is an outage affecting Hanham.

If there is no water at your Hanham home, do you only have no cold water or no hot water? If you still have cold water but no hot water, the issue is probably going to be with your home plumbing and not a problem affecting Hanham.

If your home has no cold water, not even a trickle, contact Bristol Water for assistance. In this case you should try the following tips:

  1. Look at the "In Your Area" sections on the Bristol Water website for any information explaining the reason your home has no water.
  2. Examine the Twitter account of Bristol Water, they often post incident updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Verify your stop tap and make sure it's open.

Hanham water leak or flooding

Hanham water problems could be anything from flooding or a leak, to a burst water main in your Hanham home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you find a water leak or flooding that's not inside your Hanham property, you need to do one of the following as quickly as you can:

  1. Call Bristol Water regardless if the problem relates to wastewater or clean water.
  2. If you can access the internet from your location, visit the "report a leak" page on the Bristol Water website and complete the online form to report the issue.

Why does the water in Hanham taste strange?

If you notice a change in taste or smell with your Hanham water this could be because of one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can infuse the Hanham water with an earthy taste or smell.
  3. Plumbing can cause the taste of your water to change, adding salty, metallic, or rubbery hints to Hanham water.

If you have any queries or worries about your water's smell, taste, or appearance, you can speak to Bristol Water on the contact details above.

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Broadband Speed in Hanham BS15

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The speed of your internet connection at your Hanham home depends on several factors such as:

  • Fibre availability
  • Distance from the telephone exchange
  • Where you've placed your router
  • If you're using wi-fi or ethernet
  • Which provider you have

Test how fast your internet is and see if it matches the average connection speed for Hanham with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Hanham Average Download Speed Hanham Average Upload Speed
109.07 Mbps 14.80 Mbps
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The way you choose to connect to the internet can affect your download and upload speed in Hanham. An FTTP is currently the fastest broadband connection you can get in the UK however, at the time of writing, this is only available to 31.83% of homes in the UK.

The slowest way to access the internet is ADSL, but for some customers in remote areas it's the only type of internet connection that's available.

What should you consider when choosing an internet provider in Hanham?

It's 2022, which means the internet is just as important as any other utility, maybe even more important. That means choosing an internet service provider can be unnerving. To ease the pressure, we've covered four main points worth considering before choosing an internet provider in Hanham.

Availability

The first point to bear in mind when choosing an internet provider in Hanham is what's available. Whilst many homes in Hanham should be able to enjoy superfast' or fibre connections, people outside a built-up area may have trouble getting fast broadband.

That being said, homes that have been built recently will likely have be able to get ultrafast FTTH since developers often install the latest networks when building new homes.

Type of connection

What kinds of internet connection are available in Hanham?

  • Fibre broadband
    • This is the fastest type of connection you can get in Hanham
    • There are two categories of fibre broadband connections, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of more than 24 Mbps.
    • A Full Fibre broadband connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's provided via your phone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to the majority of Hanham homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Availability can be limited in some parts of Hanham.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Hanham.
    • Can be more expensive for heavy users without unlimited data.
    • You don't need a router if you tether the connection to your smartphone, however there are some mobile networks that restrict tethered connections.
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Hanham broadband price

Hanham broadband bill

You also need to consider the monthly cost of broadband in Hanham. It's easy to find a broadband provider that's offering a cheap introductory offer for new customers, but the price can quickly increase. We recommend you double check the small print of the offer before you commit to a broadband connection in Hanham. Some providers may even increase the price during the initial contract period. In the news recently, there was a BT price hike that has affected millions of customers.

Hanham Broadband Reliability

The reliability of broadband in Hanham must also be considered, with many people working from home on a part-time or full-time basis, having a reliable internet connection to do your work is really important.

Then in our freetime we're watching movies online or gaming online which without a reliable broadband connection at your Hanham home will be an important thing to consider.

Hanham broadband technical support

Finally, the customer service of your Hanham broadband connection is of utmost importance. You might never need to contact your broadband provider, however, if you have an issue and need to get in touch with them a high level of customer support that can deal with your problem quickly and efficiently is a strong plus when making a decision for a broadband internet provider in Hanham.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Hanham ask about their broadband.

Broadband FAQs

How fast is the broadband in Hanham?

The average internet speed in Hanham is:

Hanham Average Download Speed Hanham Average Upload Speed
109.07 Mbps 14.80 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to a green box on your street in Hanham, it's then connected to your house via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Hanham property. That means it's the fastest and most reliable type of broadband fibre internet. Currently, 31.83% of houses in the UK .

What broadband speed do I need?

That will be dependant on what kind of internet user you are. Take a look at this table for a rough guide to what sort of download speed you should take for a broadband service in Hanham.

Frequent internet uses Recommended Broadband Speed Maximum of 2 devices
Maximum of 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit data to connected devices. 2.4Ghz WiFi signals travel further, but transmit data at slower speeds. 5Ghz WiFi signals don't have as much range, but will transmit the data between devices at faster rates.

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What's the telephone area code for Hanham

Corded telephone area code Hanham

The landline area code, sometimes called the dialling code, for Hanham is 01806. If you call someone in Hanham, and you're located in a different region, you will need to add 01806 before the number you're trying to call.

How much does an 01806 Hanham call cost?

If you have a call plan with your landline or mobile, the cost of the call will probably be included as part of your tariff. Without an inclusive calls plan, it should cost in the region of 10p per minute, plus the call set-up charge.

If you are unsure whether you have a plan that includes calls, we recommend getting in touch with your provider before you make the call to avoid additional charges on your next phone bill.

How many different area codes are there in the UK? There's a total of 645 telephone area codes in the UK. They are a mix of three, four, or five digits long.

Gas and Electricity in Hanham

Residents in Hanham can choose their own supplier for gas and electricity, but regardless of the supplier they are billed by, the electricity and gas will always be supplied and maintained by the regional network operator.

We call them Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that supplies your Hanham home to the electricity grid and gas networks.

Most of the time you won't need to contact the Hanham distribution network operator, but should you ever need to, you can quickly find out which DNO covers Hanham in this section.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Hanham

The electricity distribution network operator for Hanham is Western Power Distribution - South West. You can find the Western Power Distribution - South West contact details in the table below:

Western Power Distribution - South West Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email [email protected]
Website https://www.westernpower.co.uk/
Address Lostwithiel Road
Bodmin, Cornwall
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The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near Hanham

There are no power plants within a 10 mile radius of Hanham.

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Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This was mostly in the form of natural gas (42%) and coal (2.7%). Furthermore, a tiny amount was generated with fossil fuels from other sources (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, this is expected to reduce in the next few years as nuclear power stations in the UK’s begin to close, by 2035 there will only one nuclear power plant still producing energy. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel sources include wind, solar, hydro, and biomass. This is expected to continue rising as the UK is focussed on meeting its net-zero targets.

Towns and Cities Near Hanham

You might be wondering which municipalities are within reach of Hanham, in the table below you can see the five nearest towns and cities to Hanham.

Closest five municipalities to Hanham
Municipality Distance from Hanham
Frenchay 1.12 miles
Fishponds 1.12 miles
Downend 1.12 miles
Hatfield Peverel 1.64 miles
South Woodham Ferrers 1.64 miles