Utilities in <u>Harwich

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Your Complete Guide to Utilities in Harwich

If you've moved and have questions about Harwich? Our utilities guide to Harwich will explain in detail everything there is to know about broadband, area codes, power generation and energy distributors, and Harwich water and sewerage. Keep reading to learn everything about utilities in Harwich.

About Harwich, Essex

Harwich CO12 has a population of 19,738 and is located in the county of Essex. Essex has a population of 1,832,752 people.

Who supplies my water in Harwich?

Harwich water services are supplied by Affinity Water. In the table below are the contact numbers for Affinity Water:

How to get in touch with the water supplier in Harwich

Calling a phone number for Affinity Water is just one method of contact to deal with your Harwich water problems.

In the table below we have listed the main phone numbers for Affinity Water general enquiries and emergencies.

Affinity Water contact number Affinity Water Emergency contact number
0345 357 2401 0345 357 2407
Mon-Fri 8am-6pm, Sat 8am-2pm, Emergencies 24/7/365
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Write to Affinity Water

You can also write to Affinity Water, you have the choice of posting a letter or sending an email. You can also submit your request on the Affinity Water website.

If you prefer to write a letter to Affinity Water can do so by writing to the Affinity Water address below:

Affinity Water Address
Tamblin Way
Hatfield, Hertfordshire
AL10 9EZ

Cost of water in Harwich

Water bill in Harwich

Water rates in Harwich will vary depending on if your home has a water meter or not. It's easy to find out if your Harwich water rates are metered or not by checking your water bill or by contacting your supplier. Homes with metered Harwich water rates will have a meter number listed on their water bills.

Metered Customers in Harwich

Customers with a water meter at their Harwich property will pay an annual charge that is fixed, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Affinity Water. Whilst the variable charges cover the consumption at your Harwich home.

Unmetered Customers in Harwich

Customers without a meter at their Harwich home pay an annual charge for their water usage. This charge is fixed, meaning you'll pay the same regardless of how much water consumed at your Harwich home.

Water rates for unmetered customers in Harwich is based on the rateable value of your home. The rateable value part of your Harwich water prices were determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? That depends on how much water you consume. If your family is small, or you don't live with others, having a water meter installed at your Harwich might work out cheaper.

Customers with large households are unlikely to see any savings by having a meter installed.

How much is the average water bill in Harwich?

The average water bill Harwich residents are being charged is £16.67 monthly, which works out at £200 annually.

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How do I pay my Harwich water bill?

You will first need to register with Affinity Water. Once you've registered an account with Affinity Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Harwich bill. Whilst some customers prefer to make a single annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. After you've set up your Affinity Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Harwich?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Harwich CO12, your water supplier is Affinity Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Harwich Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Harwich have about their water supply.

Frequently Asked Questions About Water in Harwich

Is tap water in Harwich safe to drink?

Yes! You can drink the tap water in Harwich. You can rest assured that Harwich water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Harwich water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Harwich water to make it drinkable.

Where does the water in Harwich come from?

There are three main sources of water that supply Harwich:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Harwich

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Harwich is over 201ppm, this means the water in Harwich is rated as hard water.

What does this mean?

The water supply to your home in Harwich contains slightly elevated levels of minerals that cause hard water. hard water will not clean your clothes, dishes, or your body efficiently, and your appliances will be less efficient which is not good news for your utility bills. You might also notice more limescale build-up in your appliances and it may affect the taste of your tap water.

Selectra recommends

You should add a water softener to the water in Harwich.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Harwich No Water

If there isn't any running water in your Harwich home, you will need to check if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Harwich.

If there is no water at your Harwich home, do you only have no cold water or no hot water? If you don't have hot water but have cold water, the issue is probably going to be with your home plumbing and not a problem affecting Harwich.

If there is no cold water, not even a trickle, contact Affinity Water for assistance. If this is the case, you can try these tips:

  1. Check the "In Your Area" sections of the Affinity Water website for any information explaining the reason your home has no water.
  2. Check the Twitter account of Affinity Water, quite often you will find they have posted an update about the issue.
  3. Ask your neighbours whether they have the same issue as you.
  4. Make sure your stop tap is in the open position.

Harwich water leak or flooding

Harwich water problems could be anything from a burst water main or flooding, to a leak in your Harwich home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you discover flooding or a water leak outside your Harwich property, you need to do one of the following as quickly as you can:

  1. Call Affinity Water regardless if the problem relates to wastewater or clean water.
  2. If you can access the internet from your location, visit the "report a leak" page on the Affinity Water website and fill out the online form.

Why does the water in Harwich taste strange?

If you notice a change in taste or smell with your Harwich water this could be because of one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can affect it by infusing your Harwich water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding salty, metallic, or rubbery hints to Harwich water.

If you are unsure about your water's appearance, smell, or taste, you can speak to Affinity Water via the contact channels listed above.

Broadband Speed in Harwich CO12

Harwichinternet connected globe

The speed of your broadband connection at your Harwich home depends on several factors such as:

  • Fibre availability
  • Proximity of the local telephone exchange
  • Placement of your router
  • If you're using wi-fi or ethernet
  • Which provider you have

Test the speed of your connection and see if it matches the average broadband speed for Harwich with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Harwich Average Download Speed Harwich Average Upload Speed
52.70 Mbps 14.85 Mbps
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The type of internet connection you have can affect the speed you get at your home in Harwich. An FTTP is the best kind of broadband connection available in the UK and is available to 31.83% of UK households.

ADSL internet connections are the slowest, but for some customers in remote areas this type of connection is the only one available.

What should you consider when searching for a broadband provider in Harwich?

It's 2022, which means the internet is just as important as any other utility, perhaps more important. Which means picking a reliable provider for your internet could feel daunting. Worry not, we've covered four main points worth considering before searching for a broadband provider in Harwich.

Availability

The first point to bear in mind whilst searching for a broadband provider in Harwich is what's available. The majority of homes in Harwich should be able to enjoy fibre or 'superfast' broadband connections, people outside a built-up area could face issues getting access to the fastest internet.

However, new builds and properties that have been constructed in the last few years will likely have be able to get ultrafast FTTH as developers often tend to install the latest technology during construction.

Type of connection

What kinds of internet connection are available in Harwich?

  • Fibre broadband
    • This is fastest connection that's currently available in Harwich
    • There are two categories of fibre broadband connections, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed that's at least 24 Mbps.
    • A Full Fibre broadband connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's provided via your phone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to 99.9% of Harwich homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Availability can be limited in some parts of Harwich.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Harwich.
    • Might work out more expensive without an unlimited data plan.
    • No special equipment required by tethering to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Harwich broadband cost

Harwich broadband bill

You also need to consider how much it costs for the broadband in Harwich. It's easy to find a broadband provider that's offering a low priced offer especially for new customers, but the price can quickly increase. You should always look in the small print of the offer before you sign up to a internet connection in Harwich. Some providers may even increase the price before your contract has finished. We reported recently on the BT price hike that has affected millions of customers.

Harwich Broadband Reliability

The reliability of broadband in Harwich should also be considered, with so many people that work from home full-time or just a few days per week, knowing you have a reliable broadband connection to keep up to date with work your work is a priority.

Then in our freetime we're playing online games with friends or streaming movies and TV shows meaning without an internet connection that's reliable at your Harwich home will be an important thing to consider.

Harwich broadband customer support

Finally, the technical support for your Harwich internet connection is really important. Hopefully you shouldn't have to contact your broadband provider, however, if you have an issue and need to get in touch with them a high level of customer support that is able to solve your issue quickly and efficiently is definitely something worth considering when making a decision for a broadband internet provider in Harwich.

Broadband FAQ

Below we've answered some our the most common questions that customers in Harwich ask about their broadband.

Broadband Internet FAQs

What's the average broadband speed in Harwich?

The average internet speed in Harwich is:

Harwich Average Download Speed Harwich Average Upload Speed
52.70 Mbps 14.85 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green boxes on your street in Harwich, from which it is connected to your property via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Harwich property. That means it's the fastest and most reliable type of broadband fibre internet. Currently, 31.83% of homes in the UK .

What broadband speed do I need?

That will be dependant on how you will use the internet. Check out the table below to find out what sort of download speed you should pick for a broadband service in Harwich.

Frequent internet uses Recommended Broadband Download Speed Maximum of 2 devices
Maximum of 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to talk to your connected devices. 2.4Ghz WiFi signals travel further, but transmit data at slower speeds. 5Ghz WiFi signals have less range, but your data will be transmitted faster.

What's the landline area code in Harwich

Corded telephone area code Harwich

The telephone area code, sometimes called the landline dialling code, for Harwich is 01806. If you're calling somebody in Harwich, and you are not in the same area, you will need to add 01806 to the number you'd like to call.

How much does an 01806 Harwich call cost?

If you have calls included with your landline or mobile, the phone call will probably be included in that tariff. If you don't have an included calls tariff, you can expect to pay around 10p per minute, plus an additional call set-up charge.

If you are unsure whether you have a plan that includes calls, we recommend getting in touch with your provider before calling to avoid additional charges on your next phone bill.

How many dialling codes does the UK have? There's a total of 645 telephone area codes in the UK. UK area codes can be three, four, or five digits long.

Gas and Electricity in Harwich

People living in Harwich are free to choose their own supplier for gas and electricity, but whichever supplier they are with, the electricity and gas is supplied and maintained by the local network operator.

We call them Distribution Network operators (DNOs) and these are the companies that own and operates the infrastructure that connect your Harwich home to the gas and electricity networks.

Most of the time you won't need to contact the Harwich distribution network operator, but should you ever need to, you can quickly find out which DNO covers Harwich in this section.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Harwich

The electricity distribution network operator for Harwich is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Harwich

There are no power plants within a 10 mile radius of Harwich.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Additionally, a tiny amount was generated with other types of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations are scheduled for closure, by 2035 there will only one nuclear power plant still producing energy. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable sources can include wind, solar, hydro, and biomass. This is expected to continue rising as the UK strives to hit its net-zero targets.

Municipalities Near Harwich

If you've ever wondered which municipalities are nearby Harwich, in the table below you can see the five nearest towns and cities to Harwich.

Closest five municipalities to Harwich
Municipality Distance from Harwich
Trimley St. Martin 4.18 miles
Trimley St. Mary 4.18 miles
Walton On The Naze 5.79 miles
Frinton-on-Sea 5.98 miles
Levington 6.07 miles