Utilities in <u>Haverhill

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Your Complete Guide to Utilities in Haverhill

Are you moving and want to know more about Haverhill? Our utilities guide to Haverhill will explain in detail everything there is to know about broadband, area codes, power generation and energy distributors, and Haverhill water and sewerage. Keep reading to learn everything about utilities in Haverhill.

About Haverhill, Essex

Haverhill CB9 has a population of 27,041 and is located in the county of Essex. Essex has a population of 1,832,752 people.

Who supplies my water in Haverhill?

Haverhill water services are provided by Anglian Water. Here are the main contact numbers for Anglian Water, and Cambridge Water:

How to get in touch with the water suppliers in Haverhill

Ringing a contact number for Anglian Water or Cambridge Water is one of many contact methods to deal with your Haverhill water problems.

Anglian Water phone numbers

In the table below you will find the phone numbers for Anglian Water general enquiries and emergencies.

Anglian Water contact number Anglian Water Emergency contact number
0345 791 9155 0345 714 5145
Mon to Fri 8am-8pm,Sat 8am-4pm, Sun 10am-4pm,Bank holidays 10am-4pm, Emergencies 24/7/365
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Cambridge Water phone numbers

In the table below you will find the phone numbers for Cambridge Water general enquiries and emergencies.

Cambridge Water contact number Cambridge Water Emergency contact number
01223 706050 0800 316 7676
Mon-Fri 8am-6pm, Sat 8am-2pm, Emergencies 24/7/365

Write to Anglian Water or Cambridge Water

You can also write to Anglian Water or Cambridge Water, you have the choice of posting a letter or sending an email. You can also submit your request on the Anglian Water or Cambridge Water website.

Anglian Water

If you prefer to write a letter to Anglian Water can do so by writing to the Anglian Water address below:

Anglian Water Address
PO Box 4994
Lancing
BN11 9AL

Customers that would rather email Anglian Water, you should use the following email address:

Anglian Water Email Address
anglianwatercustomerservices@anglianwater.co.uk

Cambridge Water

If you prefer to write a letter to Cambridge Water can do so by writing to the Cambridge Water address below:

Cambridge Water Address
PO Box 7040, Green Lane
Walsall
WS1 9QG

Water rates in Haverhill

Water bill in Haverhill

Water rates in Haverhill are based on if your home has a water meter or not. You can easily check if your Haverhill water rates are metered or not by looking at a recent water bill or by getting in touch with the supplier. Homes with metered Haverhill water rates will have a meter number listed on their water bills.

Metered Customers in Haverhill

Customers that have a water meter at their Haverhill property will pay an annual charge that is fixed, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Anglian Water or Cambridge Water. Whilst the variable charges are for the consumption at your Haverhill home.

Unmetered Customers in Haverhill

Customers who don't have a meter at their Haverhill home pay an annual charge for their water usage. This charge is fixed, this means you will pay the same amount regardless of the amount of water you use at your Haverhill home.

As an unmetered customer, the rate you pay for water in Haverhill will be based on the rateable value of your home. The rateable value part of your Haverhill water rates will have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you are single, or have a small family, getting a water meter for your Haverhill might work out cheaper.

Customers with big families are probably not going to save money by having a meter installed.

How much is the average water bill in Haverhill?

The average water bill Haverhill residents are being charged varies between water suppliers. The table below shows the average water bill by supplier:

Supplier Average Water Bill Per Month Average Water Bill Annually
Anglian Water £16.83 £202
Cambridge Water £12.33 £148
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How do I pay my Haverhill water bill?

First, you must sign up and register with Anglian Water or Cambridge Water. After you register your details with Anglian Water or Cambridge Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Haverhill bill. While some customers like an annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. As soon as you've set up your Anglian Water or Cambridge Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Haverhill?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Haverhill CB9, your water suppliers are Anglian Water and Cambridge Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Haverhill Water Frequently Asked Questions

Below we have answered some common questions that customers in Haverhill have about their water supply.

Frequently Asked Questions About Water in Haverhill

Is the tap water in Haverhill safe to drink?

Yes! The tap water is safe to drink in Haverhill. You can rest assured that Haverhill water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Haverhill water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Haverhill water to make it drinkable.

Where does the water in Haverhill come from?

There are three main sources of water that supply Haverhill:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Haverhill

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Haverhill is over 201ppm, that means the water hardness in Haverhill is rated as hard water.

What does this mean?

The water being supplied to your home in Haverhill contains slightly elevated levels of minerals that cause hard water. hard water means your water is not as effective at cleaning dishes, glassware, clothes, or even your body. You might also notice more limescale build-up in your appliances and it may affect the taste of your tap water.

Selectra recommends

You should add a water softener to the water in Haverhill.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Haverhill No Water

If there isn't any running water in your Haverhill home, you need to find out if the issue is to do with your home plumbing or if the problem is an outage affecting Haverhill.

If there is no water at your Haverhill home, is the problem no cold water or no hot water? If the problem is only affecting your hot water, the issue will be with your home plumbing and not a problem affecting Haverhill.

If your home has no cold water, not even a trickle, contact Anglian Water or Cambridge Water for advice. If this is the case, you can try these tips:

  1. Look at the "In Your Area" sections on the Anglian Water or Cambridge Water website for any information explaining why you have no water.
  2. Have a look at the Twitter account for Anglian Water or Cambridge Water, quite often you will find they have posted an update about the issue.
  3. Check with your neighbours to find out if they also have no water.
  4. Check that your stop tap is open.

Haverhill water leak or flooding

Haverhill water problems can include anything from flooding or a leak, to a burst water main in your Haverhill home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Haverhill property, you must do one of the following as soon as possible:

  1. Ring Anglian Water or Cambridge Water regardless if the issue relates to drinking water or wastewater.
  2. If you can go on the internet at your current location, visit the "report a leak" page on the Anglian Water or Cambridge Water website and complete the online form to report the issue.

Why does the water in Haverhill taste strange?

If you notice a change in taste or smell with your Haverhill water this may be due to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can affect it by infusing your Haverhill water with an earthy taste or smell.
  3. Plumbing can also contribute to the taste of your household water, adding salty, metallic, or rubbery hints to Haverhill water.

If you are unsure about your water's appearance, smell, or taste, you can speak to Anglian Water or Cambridge Water on the contact details above.

Broadband in Haverhill CB9

Haverhillinternet connected globe

The speed of your internet connection at your Haverhill home is dependant upon several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Distance from the telephone exchange
  • Location of the router in your home
  • Using wi-fi or ethernet connection
  • Your internet service provider or ISP

Test your internet speed and find out how it compares to the average broadband speed for Haverhill with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Haverhill Average Download Speed Haverhill Average Upload Speed
60.35 Mbps 18.60 Mbps
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The way you choose to connect to the internet can affect the speed you get at your home in Haverhill. An FTTP is the fastest internet connection available in the UK and is available to 31.83% of households in the UK.

The slowest way to access the internet is ADSL, in some remote parts of the UK it's the only type of internet connection available.

What should you consider when searching for a broadband provider in Haverhill?

It's 2022, which means the internet is just as important as any other utility, maybe even more important. Which means picking a reliable provider for your internet could feel daunting. Worry not, we've covered four main points worth considering before searching for a broadband provider in Haverhill.

Availability

The first thing to consider when searching for a broadband provider in Haverhill is the issue of availability. Most homes in Haverhill can take advantage of superfast' or fibre connections, customers who live in a rural location could face issues getting access to the fastest internet.

That being said, homes that have been built recently may already have access to ultrafast FTTH because property developers will often choose to install the latest technology during construction.

Type of connection

What are the different types of connection in Haverhill?

  • Fibre broadband
    • This is the fastest available internet connection in Haverhill
    • We can split fibre connections into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of at least 24 Mbps.
    • A Full Fibre connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through a standard telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to the majority of Haverhill homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Restricted availability in some parts of Haverhill.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Haverhill.
    • Can be more expensive for heavy users without unlimited data.
    • No special equipment required by tethering to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Haverhill broadband cost

Haverhill broadband bill

You also need to consider the monthly cost of broadband in Haverhill. There are many providers offering a cheap introductory offer for new customers, but the price is often for a limited period. It's important to read the fine print of the deal before you sign up to a internet service in Haverhill. There are some providers that will increase the price you pay during the initial contract period. For example, recently there was a BT price hike which will be felt by millions of BT customers.

Haverhill Broadband Reliability

The reliability of the broadband connection is in Haverhill must also be considered, with so many people that work from home either full-time or part-time, knowing you have a reliable broadband connection to stay in touch with work is really important.

When we're relaxing we're watching movies online or gaming online meaning without an internet connection that's reliable at your Haverhill home will be an important thing to consider.

Haverhill broadband customer support

Finally, the customer service of your Haverhill internet connection is really important. Hopefully you shouldn't have to contact your broadband provider, however, if you have an issue and need to get in touch with them then having solid customer service that can deal with your problem efficiently and quickly should be considered when you choose a broadband provider in Haverhill.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Haverhill have about broadband internet.

Broadband Internet FAQs

How fast is the broadband in Haverhill?

The average broadband speed in Haverhill is:

Haverhill Average Download Speed Haverhill Average Upload Speed
60.35 Mbps 18.60 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green boxes on your street in Haverhill, from there it's connected to your home through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Haverhill home. This means it's very fast and extremely reliable. Currently, 31.83% of houses in the UK .

What speed internet is best for me?

That would depend on how you will use the internet. Take a look at this table to find out what sort of download speed you should pick for a broadband service in Haverhill.

Main internet uses Recommended Broadband Speed 2 devices or less
2 devices or less Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Up to 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels further, but has a slower speed. 5Ghz WiFi signals don't have as much range, but your data will be transmitted faster.

What's the telephone dialling code of Haverhill

Corded telephone area code Haverhill

The telephone area code, sometimes called the landline dialling code, for Haverhill is 01440. When making a call to someone in Haverhill, and you're located in a different region, you must add 01440 before the number you're trying to call.

How much does an 01440 Haverhill call cost?

If you have calls included with your landline or mobile, the phone call will probably be included as part of your tariff. If you don't have an included calls tariff, you can expect to pay around 10p per minute, plus an additional call set-up charge.

If you are unsure whether you have a plan that includes calls, please check with your provider before you make the call so you don't find unexpected charges on your telephone bill.

How many telephone area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. They are a mix of three, four, or five digits long.

Electricity and Gas in Haverhill

People living in Haverhill can choose their gas and electricity provider, but regardless of which supplier they choose, the electricity and gas is maintained and supplied by the network operator for the region.

These network operators are known as Distribution Network operators (DNOs) and they are the company that own and operates the infrastructure that connect your Haverhill home to the gas network and electricity grid.

In many cases you will never need to ever contact the Haverhill distribution network operator, but if you do, you can easily find out which DNO is responsible for Haverhill in this section.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Haverhill

The electricity distribution network operator for Haverhill is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Haverhill

There are no power plants within a 10 mile radius of Haverhill.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Additionally, a tiny amount was generated with fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations begin to close, all but one is expected to stop producing energy by 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel is generated from souces such as hydro, solar, wind, and biomass. This will conmtinue to rise as the UK is focussed on meeting its net-zero targets.

Municipalities Near Haverhill

If you've ever wondered which municipalities are nearby Haverhill, in the table below you can see the five nearest towns and cities to Haverhill.

Closest five municipalities to Haverhill
Municipality Distance from Haverhill
Sturmer 0.01 miles
Steeple Bumpstead 0.01 miles
Little Wratting 0.01 miles
Little Thurlow 0.01 miles
Little Bradley 0.01 miles