Utilities in <u>Havering-atte-Bower

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A Complete Guide to Utilities in Havering-atte-Bower

If you've moved and have questions about Havering-atte-Bower? Our comprehensive utilities guide to Havering-atte-Bower will explain in detail everything about broadband, area codes, power generation and energy distributors, and Havering-atte-Bower water and sewerage. Keep reading to learn everything about utilities in Havering-atte-Bower.

About Havering-atte-Bower, Essex

Havering-atte-Bower RM4 is located in the county of Essex. Essex has a population of 1,832,752 people.

Who supplies my water in Havering-atte-Bower?

Havering-atte-Bower water utilities are supplied by Affinity Water. In the table below are the contact numbers for Affinity Water, Essex & Suffolk Water, and Thames Water:

How to get in touch with the water suppliers in Havering-atte-Bower

Ringing a contact number for Affinity Water, Essex & Suffolk Water or Thames Water is just one method of contact to talk about your Havering-atte-Bower water problems.

Affinity Water telephone numbers

In the table below you will find the telephone numbers for Affinity Water general enquiries and emergencies.

Affinity Water telephone number Affinity Water Emergency telephone number
0345 357 2401 0345 357 2407
Mon-Fri 8am-6pm, Sat 8am-2pm, Emergencies 24/7/365
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Essex & Suffolk Water telephone numbers

In the table below you will find the telephone numbers for Essex & Suffolk Water general enquiries and emergencies.

Essex & Suffolk Water telephone number Essex & Suffolk Water Emergency telephone number
0345 782 0111 0800 526 337
Mon-Fri 8am-7pm, Sat 8am to 1pm, Emergencies 24/7/365

Thames Water telephone numbers

In the table below you will find the telephone numbers for Thames Water general enquiries and emergencies.

Thames Water telephone number Thames Water Emergency telephone number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Ringing a contact number for Affinity Water, Essex & Suffolk Water, Thames Water, or is just one method of contact to talk about your Havering-atte-Bower water problems.

Write to Affinity Water, Essex & Suffolk Water or Thames Water

You can also get in touch with Affinity Water, Essex & Suffolk Water or Thames Water, by composing a letter or sending an email. You can even send your message through the Affinity Water, Essex & Suffolk Water or Thames Water website.

Affinity Water

If you prefer to write a letter to Affinity Water can do so by writing to the Affinity Water address below:

Affinity Water Address
Tamblin Way
Hatfield, Hertfordshire
AL10 9EZ

Essex & Suffolk Water

If you prefer to write a letter to Essex & Suffolk Water can do so by writing to the Essex & Suffolk Water address below:

Essex & Suffolk Water Address
Northumbrian Water Ltd, Northumbria House, Abbey Road
DH1 5FJ
Durham

If you want to email Essex & Suffolk Water, you should use the following email address:

Essex & Suffolk Water Email Address
webcustaccs@eswater.co.uk

Thames Water

If you prefer to write a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

If you want to email Thames Water, you should use the following email address:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Price of water in Havering-atte-Bower

Water bill in Havering-atte-Bower

Water rates in Havering-atte-Bower depend on whether your home has a water meter or not. You can easily check if your Havering-atte-Bower water rates are metered or not by looking at a recent water bill or by getting in touch with the supplier. Homes with metered Havering-atte-Bower water rates will have a meter number listed on their water bills.

Metered Customers in Havering-atte-Bower

Customers that have a water meter at their Havering-atte-Bower house will pay an annual fixed charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Affinity Water, Essex & Suffolk Water, or Thames Water. While the variable charges cover the usage at your Havering-atte-Bower home.

Unmetered Customers in Havering-atte-Bower

Customers that don't have a water meter at their Havering-atte-Bower home will pay an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount regardless of the amount of water you use at your Havering-atte-Bower home.

As an unmetered customer, the rate you pay for water in Havering-atte-Bower is going to be based on the rateable value of your home. The rateable value of your Havering-atte-Bower water prices were determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you are single, or have a small family, getting a water meter for your Havering-atte-Bower could be cheaper.

Customers with bigger families that use more water will probably not benefit by installing a water meter.

How much is the average water bill in Havering-atte-Bower?

The average water bill Havering-atte-Bower residents are billed varies between water suppliers. You can see in the table below the average water bill by supplier:

Supplier Average Water Bill Per Month Average Water Bill Per Year
Affinity Water £16.67 £200
Essex & Suffolk Water £20.50 £246
Thames Water £19.33 £232
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How do I pay my Havering-atte-Bower water bill?

First of all, you will need to register with Affinity Water, Essex & Suffolk Water, or Thames Water. After you've registered with Affinity Water, Essex & Suffolk Water, or Thames Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Havering-atte-Bower bill. Whilst some customers would prefer to pay annually, other customers might want to settle for quarterly, monthly, or even weekly payments instead. When you set up your Affinity Water, Essex & Suffolk Water, or Thames Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Havering-atte-Bower?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Havering-atte-Bower RM4, your water suppliers are Affinity Water, Essex & Suffolk Water and Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Havering-atte-Bower Water Frequently Asked Questions

Below we have answered some common questions that customers in Havering-atte-Bower have about their water supply.

Frequently Asked Questions About Water in Havering-atte-Bower

Is tap water in Havering-atte-Bower safe to drink?

Yes! You can drink the tap water in Havering-atte-Bower. You can rest assured that Havering-atte-Bower water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Havering-atte-Bower water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Havering-atte-Bower water to make it drinkable.

Where does the water in Havering-atte-Bower come from?

There are three main sources of water that supply Havering-atte-Bower:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Havering-atte-Bower

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Havering-atte-Bower is over 276ppm, that means the water hardness in Havering-atte-Bower is rated as very hard water.

What does this mean?

The water supply to your home in Havering-atte-Bower contains an elevated level of hard water minerals. very hard water means your water is not as effective at cleaning dishes, glassware, clothes, or even your body. It also means an increased limescale build-up in your home appliances and the taste of your tap water may be affected.

Selectra recommends

Adding a softener to the water is recommended in Havering-atte-Bower.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Havering-atte-Bower No Water

If you don't have any running water in your Havering-atte-Bower home, you need to find out if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Havering-atte-Bower.

If there is no water at your Havering-atte-Bower home, is it only affecting cold water or hot water? If the problem is only affecting your hot water, the issue will be with your home plumbing and not a problem affecting Havering-atte-Bower.

If your home has no cold water, not even a trickle, contact Affinity Water, Essex & Suffolk Water, or Thames Water for advice. In this case you should try the following tips:

  1. Check the "In Your Area" sections of the Affinity Water, Essex & Suffolk Water, or Thames Water website for any explanations as to why you have no water.
  2. Examine the Twitter account of Affinity Water, Essex & Suffolk Water, or Thames Water, they often post incident updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Check that your stop tap is open.

Havering-atte-Bower water leak or flooding

Havering-atte-Bower water problems can include anything from a leak, a burst water main, or flooding in your Havering-atte-Bower home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you discover flooding or a water leak outside your Havering-atte-Bower property, you must do one of the following as soon as possible:

  1. Call Affinity Water, Essex & Suffolk Water, or Thames Water regardless if the issue relates to drinking water or wastewater.
  2. If you can go on the internet at your current location, go to the "report a leak" section of the Affinity Water, Essex & Suffolk Water, or Thames Water website and fill in the form to report the problem.

Why does the water in Havering-atte-Bower taste strange?

If you find the taste or smell is different with your Havering-atte-Bower water this could be because of one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can impermeate the Havering-atte-Bower water with an earthy taste or smell.
  3. Plumbing can cause the taste of your water to change, adding salty, metallic, or rubbery hints to Havering-atte-Bower water.

If you have questions about your water's taste, smell, or appearance, you can speak to Affinity Water, Essex & Suffolk Water, or Thames Water via the contact channels listed above.

Internet in Havering-atte-Bower RM4

Havering-atte-Bowerinternet connected globe

The broadband speed you get at your Havering-atte-Bower home is dependant upon several factors such as:

  • Availability of fibre
  • Distance from the telephone exchange
  • Placement of your router
  • If you're using wi-fi or ethernet
  • Your internet service provider or ISP

Test the speed of your connection and see how it compares to the average internet speed in Havering-atte-Bower with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Havering-atte-Bower Average Download Speed Havering-atte-Bower Average Upload Speed
68.53 Mbps 13.23 Mbps
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The internet connection type you have can have an effect on the speed you get in Havering-atte-Bower. An FTTP is the best kind of broadband connection available in the UK however, at the time of writing, this is only available to 31.83% of households in the UK.

ADSL internet connections are the slowest, in some remote parts of the UK this type of connection is the only one currently available.

What should you consider when picking a broadband provider in Havering-atte-Bower?

In 2022, the internet is about as important as any other utility, maybe even more important. That means choosing an internet service provider can be unnerving. To ease the pressure, we've covered four main points that you should consider when picking a broadband provider in Havering-atte-Bower.

Availability

The first thing to consider before picking a broadband provider in Havering-atte-Bower is the availability. Most homes in Havering-atte-Bower can take advantage of superfast' or fibre connections, customers who live in a rural location may have trouble getting fast broadband.

However, new builds and properties that have been constructed in the last few years should be able to enjoy access to the FTTH since developers often install the latest networks when building new homes.

Type of connection

What are the different types of connection in Havering-atte-Bower?

  • Fibre broadband
    • This is the fastest available internet connection in Havering-atte-Bower
    • We can split fibre connections into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed that's at least 24 Mbps.
    • A Full Fibre connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through a standard telephone line.
    • Slower speeds up to 24 Mbps.
    • High availability with for 99.9% of Havering-atte-Bower homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Availability can be limited in some parts of Havering-atte-Bower.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Havering-atte-Bower.
    • Can be more expensive for heavy users without unlimited data.
    • You don't need a router if you tether the connection to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Havering-atte-Bower broadband value for money

Havering-atte-Bower broadband bill

You also need to consider how much it costs for the broadband in Havering-atte-Bower. You will see many broadband providers are offering a low cost deal for new customers, but the price is often for a limited period. You should always look in the terms and conditions of the deal when you sign up for a broadband connection in Havering-atte-Bower. Some providers will raise the price even during the initial contract period. We reported recently on the BT price hike that has affected millions of customers.

Havering-atte-Bower Broadband Reliability

The reliability of the broadband connection is in Havering-atte-Bower also needs consideration, with many of us working from home full-time or just a few days per week, having a reliable internet connection to stay in touch with work is a priority.

When we're relaxing we're playing online games with friends or streaming movies and TV shows that without a reliable internet connection for your Havering-atte-Bower home will be an important thing to consider.

Havering-atte-Bower broadband customer service

Our final tip, the customer service of your Havering-atte-Bower broadband connection is of utmost importance. You might never need to contact your broadband provider, but should the need to contact them arises then having solid customer service that deals with your query in a fast and efficient manner should be considered when you choose a broadband provider in Havering-atte-Bower.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Havering-atte-Bower have about broadband internet.

Broadband FAQs

What's the average broadband speed in Havering-atte-Bower?

The average speed of broadband in Havering-atte-Bower is:

Havering-atte-Bower Average Download Speed Havering-atte-Bower Average Upload Speed
68.53 Mbps 13.23 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to a green box on your street in Havering-atte-Bower, from which it is connected to your property through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Havering-atte-Bower home. This means it's very fast and extremely reliable. At present, 31.83% of UK home .

What broadband speed do I need?

That will be dependant on what you will be using the internet for. Take a look at this table for a rough guide to what sort of download speed you should choose for a broadband service in Havering-atte-Bower.

Usual Internet habits Recommended Download Speed 2 devices or less
2 devices or less Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
3-5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
5 devices or more All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to talk to your connected devices. 2.4Ghz WiFi signals travel further, but has a slower speed. 5Ghz WiFi signals have a smaller radius, but are able to transmit your data at faster speeds.

What's the landline area code in Havering-atte-Bower

Corded telephone area code Havering-atte-Bower

The landline area code, sometimes called the dialling code, for Havering-atte-Bower is 01806. When making a call to someone in Havering-atte-Bower, and you are not in the same area, you must add 01806 to the number you'd like to call.

How much does an 01806 Havering-atte-Bower call cost?

If calls are included with your landline or mobile, then the call cost should be included as part of your tariff. Without an inclusive calls plan, it should cost in the region of 10p per minute, plus the call set-up charge.

If you are unsure whether you have calls included in your tariff, please check with your provider before making the call to avoid unexpected charges on your bill.

How many telephone area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. They are a mix of three, four, or five digits long.

Electricity and Gas in Havering-atte-Bower

Residents in Havering-atte-Bower are free to choose their gas and electricity supplier, but regardless of the supplier they are billed by, the electricity and gas will always be maintained and supplied by the network operator for the region.

These network operators are known as Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that supplies your Havering-atte-Bower home to the gas and electricity networks.

In many cases you won't need to contact the Havering-atte-Bower distribution network operator, but if you do, you can easily find out which DNO is responsible for Havering-atte-Bower below.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Havering-atte-Bower

The electricity distribution network operator for Havering-atte-Bower is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Havering-atte-Bower

There are no power plants within a 10 mile radius of Havering-atte-Bower.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This was mostly in the form of natural gas (42%) and coal (2.7%). In addition, a tiny amount was generated with other types of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations are scheduled for closure, only one will still be generating energy 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable sources can include wind, solar, hydro, and biomass. This will conmtinue to rise as the UK aims to meet its net-zero targets.

Towns and Cities Near Havering-atte-Bower

You might be wondering which municipalities are within reach of Havering-atte-Bower, in the table below you can see the five closest municipalities to Havering-atte-Bower.

Closest five municipalities to Havering-atte-Bower
Municipality Distance from Havering-atte-Bower
Stapleford Abbotts -
Abridge -
Navestock -
Stapleford Tawney -
Loughton 2.95 miles