Your Complete Guide to Utilities in Haydock

Are you moving and want to know more about Haydock? Our comprehensive utilities guide to Haydock is going to provide you with everything there is to know about broadband, area codes, power generation and energy distributors, and Haydock water and sewerage. Keep reading to learn everything about utilities in Haydock.

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About Haydock, Lancashire

Haydock WA11 has a population of 16,521 and is located in the county of Lancashire. Lancashire has a population of 1,498,300 people.

Who supplies my water in Haydock?

Haydock water services are supplied by United Utilities. In the table below are the contact numbers for United Utilities:

How to reach your water provider in Haydock

Ringing a contact number for United Utilities is one of many contact methods to talk about your Haydock water issues.

In the table below we have listed the main telephone numbers for United Utilities general enquiries and emergencies.

United Utilities contact number United Utilities Emergency contact number
0345 672 2888 0345 672 3723
Mon-Fri 8am-8pm, Sat 8am-4pm, Emergencies 24/7/365

Write to United Utilities

You can also write to United Utilities, either by email or with a letter in the post. You can also send your request via the United Utilities website.

If you prefer to write a letter to United Utilities can do so by writing to the United Utilities address below:

United Utilities Address
United Utilities, PO Box 453
Warrington
WA55 1SE
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Water rates in Haydock

Water bill in Haydock

Water rates in Haydock are based on if your home has a water meter or not. You can easily check if your Haydock water rates are metered or unmetered rates by checking your water bill or by speaking to the supplier. Homes with metered Haydock water rates will have a meter number listed on their water bills.

Metered Customers in Haydock

Customers that have a water meter at their Haydock house will pay an annual fixed charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of United Utilities. Whilst the variable charges cover the consumption at your Haydock home.

Unmetered Customers in Haydock

Customers that don't have a water meter at their Haydock home have an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of the amount of water you use at your Haydock home.

The rate unmetered customers pay for water in Haydock is based on the rateable value of your home. The rateable value of your Haydock water rates would have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you have a small family, or live alone, getting a water meter for your Haydock may save you money.

Customers with bigger families that use more water will probably not benefit by getting a water meter installed.

How much is the average water bill in Haydock?

The average water bill Haydock residents are being charged is £16.83 per month, which is £202 a year.

How do I pay my Haydock water bill?

First of all, you will need to register with United Utilities. After you've registered with United Utilities, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Haydock bill. While some customers like an annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. When you set up your United Utilities account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Haydock?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Haydock WA11, your water supplier is United Utilities.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Haydock Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Haydock have about their water supply.

Frequently Asked Questions About Water in Haydock

Is water from the tap in Haydock safe to drink?

Yes! You can drink the tap water in Haydock. You can rest assured that Haydock water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Haydock water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Haydock water to make it drinkable.

Where does the water in Haydock come from?

There are three main sources of water that supply Haydock:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Haydock

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Haydock is below 60ppm, this means the water in in Haydock is rated as soft water.

What does this mean?

The clean water supply to your home in Haydock contains just trace amounts of hard water minerals. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. You might also notice less limescale build-up in your appliances which extends their lifespan.

Selectra recommends

Water softener isn't needed at your home in Haydock.

Haydock No Water

If you don't have any running water in your Haydock home, you will need to check if the issue is to do with your home plumbing or if the problem is an outage affecting Haydock.

If there is no water at your Haydock home, is the problem no cold water or no hot water? If the problem is only affecting your hot water, the problem will be with the plumbing at your home and not a problem affecting Haydock.

If you don't have any cold water, not even a trickle, contact United Utilities for advice. In this case you should try the following tips:

  1. Check the "In Your Area" sections of the United Utilities website for any information explaining the reason your home has no water.
  2. Examine the Twitter account of United Utilities, they will often tweet updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Check that your stop tap is open.

Haydock water leak or flooding

Haydock water problems might include anything from a burst water main or flooding, to a leak in your Haydock home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you find a water leak or flooding that's not inside your Haydock property, you should try to do one of the following as long as it's safe to do so:

  1. Call United Utilities whether the problem is with clean water or wastewater.
  2. If you can go on the internet at your current location, navigate to the "report a leak" area of the United Utilities website and fill in the form to report the problem.

Why does the water in Haydock taste strange?

If you detect a difference in smell or taste of your Haydock water this may be due to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can impermeate the Haydock water with an earthy taste or smell.
  3. Plumbing can also contribute to the taste of your household water, adding rubbery, salty, or metallic hints to Haydock water.

If you have questions about your water's taste, smell, or appearance, you should not hesitate to reach United Utilities using the contact information above.

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Internet in Haydock WA11

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The broadband speed you get at your Haydock home depends on several factors such as:

  • Fibre availability
  • How far from the telephone exchange you are
  • Where you've placed your router
  • If you're using wi-fi or ethernet
  • Your internet service provider or ISP

Test your internet speed and find out how it compares to the average broadband speed for Haydock with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Haydock Average Download Speed Haydock Average Upload Speed
88.23 Mbps 15.13 Mbps
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The type of internet connection you have can affect the speed you get at your home in Haydock. An FTTP is the best kind of broadband connection available in the UK and is available to 31.83% of UK households.

ADSL is the slowest type of connection, in some remote parts of the UK it's the only type of internet connection currently available.

Things to consider when searching for a broadband provider in Haydock?

In 2022, the internet is about as important as any other utility, perhaps more important. Which means picking a reliable provider for your internet might seem daunting at first. Don't worry, we've covered four main points that you should consider when searching for a broadband provider in Haydock.

Availability

The first point to bear in mind when searching for a broadband provider in Haydock is the issue of availability. Most homes in Haydock should have access to fibre or 'superfast' connections, customers who live in a rural location may have trouble getting fast broadband.

However, new builds and properties that have been constructed in the last few years will likely have be able to get ultrafast FTTH since developers often install the latest infrastructure when constructing new homes.

Type of connection

What kinds of internet connection are available in Haydock?

  • Fibre broadband
    • This is the fastest available internet connection in Haydock
    • Fibre broadband is split into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of more than 24 Mbps.
    • A Full Fibre broadband internet connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through a standard telephone line.
    • Limited download speed of up to 24 Mbps.
    • High availability with for 99.9% of Haydock homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Only available with Virgin Media.
    • Limited availability in some parts of Haydock.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Haydock.
    • Can be more expensive for heavy users without unlimited data.
    • No special equipment required by tethering to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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Haydock broadband value for money

Haydock broadband bill

You should also think about the price you pay for broadband in Haydock. You will see many broadband providers are offering a low cost deal for new customers, but the price can quickly increase. It's important to read the fine print of the deal before you sign up to a broadband connection in Haydock. Some providers may even increase the price whilst you're in contract. In the news recently, there was a BT price hike that has affected millions of customers.

Haydock Broadband Reliability

The reliability of the broadband connection is in Haydock should also be considered, with so many people that work from home full-time or just a few days per week, knowing you have a reliable broadband connection to keep up to date with work your work can be extremely important.

When we're relaxing we're watching movies online or gaming online that without a reliable internet connection for your Haydock home is going to be important.

Haydock broadband customer support

Our final tip, the technical support for your Haydock internet connection is extremely important. There's a good chance you will never need to contact your broadband provider, but should the need to contact them arises a high level of customer support that can deal with your problem efficiently and quickly should be considered when selecting an internet provider in Haydock.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Haydock have about broadband internet.

Broadband FAQs

What's the average broadband speed in Haydock?

The average internet speed in Haydock is:

Haydock Average Download Speed Haydock Average Upload Speed
88.23 Mbps 15.13 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to a green box on your street in Haydock, it's then connected to your house through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Haydock house. This means it's very fast and extremely reliable. At the time of writing, 31.83% of UK home .

What speed internet is best for me?

It really does depend on what you will be using the internet for. Take a look at this table to find out the kind of broadband speed you should choose when getting connected in Haydock.

Usual Internet habits Recommended Download Speed Maximum of 2 devices
Maximum of 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Up to 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit data to connected devices. 2.4Ghz WiFi signals travel further, but has a slower speed. 5Ghz WiFi signals have less range, but your data will be transmitted faster.

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What's the landline area code in Haydock

Corded telephone area code Haydock

The telephone area code, sometimes called the landline dialling code, for Haydock is 01744. If you're calling somebody in Haydock, and you are in a different area, you must add 01744 before the number you're trying to call.

How much does an 01744 Haydock call cost?

If calls are included with your mobile or landline tariff, the phone call should be included in that tariff. If you don't have an included calls tariff, the cost of the call will be about 10p per minute, plus a small call set-up charge.

If you are unsure whether you have calls included in your tariff, we recommend getting in touch with your provider before you make the call so you don't find unexpected charges on your telephone bill.

How many telephone area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. Area codes in the UK can be three, four, or five digits long.

Electricity and Gas in Haydock

Residents in Haydock are free to choose their own supplier for gas and electricity, but regardless of the supplier they are billed by, the gas and electricity is going to be supplied and maintained by the network operator for the region.

These network operators are officially called Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that supplies your Haydock home to the electricity grid and gas networks.

More often than not you won't need to contact the Haydock distribution network operator, but should the need arise, you can easily find out which DNO is responsible for Haydock right here.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Haydock

The electricity distribution network operator for Haydock is Electricity North West. You can find the Electricity North West contact details in the table below:

Electricity North West Contact Information
General Enquiries 0800 195 4141
Emergencies 105
Email [email protected]
Website https://www.enwl.co.uk/
Address 304 Bridgewater Place, Birchwood Park
Warrington
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There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near Haydock

There are no power plants within a 10 mile radius of Haydock.

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Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). In addition, a small percentage was produced from other kinds of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations begin to close, all but one is expected to stop producing energy by 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel sources include wind, solar, hydro, and biomass. This will conmtinue to rise as the UK strives to hit its net-zero targets.

Municipalities Near Haydock

Perhaps you're wondering which towns and cities are close to Haydock, in the table below you can see the five closest municipalities to Haydock.

Closest five municipalities to Haydock
Municipality Distance from Haydock
Moss Bank -
Crank -
Newton-le-Willows 2.71 miles
Earlestown 2.71 miles
Ashton-in-Makerfield 2.72 miles