Utilities in <u>Haydon Bridge

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A Complete Guide to Utilities in Haydon Bridge

If you've moved and have questions about Haydon Bridge? Our complete guide to utilities in Haydon Bridge will explain in detail everything about broadband, area codes, power generation and energy distributors, and Haydon Bridge water and sewerage. Keep reading to learn everything about utilities in Haydon Bridge.

About Haydon Bridge, Northumberland

Haydon Bridge NE47 has a population of 1,557 and is located in the county of Northumberland. Northumberland has a population of 319,010 people.

Who supplies my water in Haydon Bridge?

Haydon Bridge water utilities are supplied by Northumbrian Water. Below are the main phone numbers for Northumbrian Water:

Getting in touch with your water supplier for Haydon Bridge

Ringing a contact number for Northumbrian Water is just one method of contact to discuss your Haydon Bridge water problems.

Below, you can find the principal contact numbers for Northumbrian Water general enquiries and emergencies.

Northumbrian Water telephone number Northumbrian Water Emergency telephone number
0345 733 5566 0345 717 1100
Mon-Fri 8am-7pm, Sat 8am-1pm, Emergencies 24/7/365
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Write to Northumbrian Water

You can also write to Northumbrian Water, either by email or with a letter in the post. You can even send your message through the Northumbrian Water website.

Customer that want to post a letter to Northumbrian Water can do so by writing to the Northumbrian Water address below:

Northumbrian Water Address
Northumbrian Water Ltd, Northumbria House, Abbey Road
DH1 5FJ
Durham

If you want to email Northumbrian Water, you must use the following email address:

Northumbrian Water Email Address
care@nwl.co.uk

Water rates in Haydon Bridge

Water bill in Haydon Bridge

Water rates in Haydon Bridge will vary depending on if your home has a water meter or not. You can easily check if your Haydon Bridge water rates are metered or not by looking at a recent water bill or by speaking to the supplier. Homes with metered Haydon Bridge water rates will have a meter number listed on their water bills.

Metered Customers in Haydon Bridge

Customers that have a water meter at their Haydon Bridge property will pay an annual charge that is fixed, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Northumbrian Water. Whilst the variable charges are for the consumption at your Haydon Bridge home.

Unmetered Customers in Haydon Bridge

Customers who don't have a meter at their Haydon Bridge home have an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount no matter how much water you use at your Haydon Bridge home.

As an unmetered customer, the rate you pay for water in Haydon Bridge will be based on the rateable value of your home. The rateable value part of your Haydon Bridge water rates will have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you are single, or have a small family, having a water meter installed at your Haydon Bridge might work out cheaper.

Customers with big families are probably not going to save money by having a meter installed.

How much is the average water bill in Haydon Bridge?

The average water bill Haydon Bridge residents are being charged is £14.83 monthly, which works out at £178 a year.

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How do I pay my Haydon Bridge water bill?

You will first need to register with Northumbrian Water. After you register your details with Northumbrian Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Haydon Bridge bill. Whilst some customers prefer to make a single annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. After you've set up your Northumbrian Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Haydon Bridge?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Haydon Bridge NE47, your water supplier is Northumbrian Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Haydon Bridge Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Haydon Bridge have about their water supply.

Frequently Asked Questions About Water in Haydon Bridge

Is tap water in Haydon Bridge safe to drink?

Yes! You can drink the tap water in Haydon Bridge. You can rest assured that Haydon Bridge water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Haydon Bridge water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Haydon Bridge water to make it drinkable.

Where does the water in Haydon Bridge come from?

There are three main sources of water that supply Haydon Bridge:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Haydon Bridge

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Haydon Bridge is less than 60ppm, that makes the water hardness in in Haydon Bridge is rated as soft water.

What does this mean?

The clean water supply to your home in Haydon Bridge contains just trace amounts of hard water minerals. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. It also means less limescale build-up in your home appliances meaning they should not break down as often.

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You don't need to add a water softener to the water in Haydon Bridge.

Haydon Bridge No Water

If you don't have any running water in your Haydon Bridge home, you will first need to find out whether the problem is with your home plumbing or if the problem is an outage affecting Haydon Bridge.

If there is no water at your Haydon Bridge home, do you only have no cold water or no hot water? If the problem is only affecting your hot water, the issue will be with your home plumbing and not a problem affecting Haydon Bridge.

If you don't have any cold water, not even a trickle, contact Northumbrian Water for advice. If this is the case, you can try these tips:

  1. Check for updates on the "In Your Area" sections of the Northumbrian Water website for any information explaining why you have no water.
  2. Have a look at the Twitter account for Northumbrian Water, they will often tweet updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Verify your stop tap and make sure it's open.

Haydon Bridge water leak or flooding

Haydon Bridge water problems can include anything from flooding or a leak, to a burst water main in your Haydon Bridge home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Haydon Bridge property, you need to do one of the following as quickly as you can:

  1. Call Northumbrian Water regardless if the issue relates to drinking water or wastewater.
  2. If you can access the internet from your location, visit the "report a leak" page on the Northumbrian Water website and complete the online form to report the issue.

Why does the water in Haydon Bridge taste strange?

If you notice a change in taste or smell with your Haydon Bridge water this could be down to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can impermeate the Haydon Bridge water with a somewhat earthy aroma or taste.
  3. Plumbing can also contribute to the taste of your household water, adding metallic, salty, or rubbery hints to Haydon Bridge water.

If you are unsure about your water's appearance, smell, or taste, you should get in touch with Northumbrian Water on the contact details above.

Broadband Speed in Haydon Bridge NE47

Haydon Bridgeinternet connected globe

The speed of your internet connection at your Haydon Bridge home depends on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Proximity of the local telephone exchange
  • Placement of your router
  • If you're using wi-fi or ethernet
  • Which provider you have

Test how fast your internet is and see if it matches the average connection speed for Haydon Bridge with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Haydon Bridge Average Download Speed Haydon Bridge Average Upload Speed
47.40 Mbps 11.60 Mbps
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The internet connection type you have can affect your download and upload speed in Haydon Bridge. An FTTP is currently the fastest broadband connection you can get in the UK however, at the time of writing, this is only available to 31.83% of homes in the UK.

ADSL is the slowest type of connection, in some remote parts of the UK this type of connection is the only one that's available.

What should you consider when picking a broadband provider in Haydon Bridge?

These days, the internet is as important as other essential utilities, some people might consider it the most important. Which means picking a reliable provider for your internet might seem daunting at first. To ease the pressure, we've listed the four important points that you should consider when picking a broadband provider in Haydon Bridge.

Availability

The first thing you need to think about when picking a broadband provider in Haydon Bridge is what's available. Most homes in Haydon Bridge can take advantage of fibre or 'superfast' connections, customers who live in a rural location could face issues getting access to the fastest internet.

Although, homes that have been built in the last few years may already have access to ultrafast FTTH because property developers will often choose to install the latest infrastructure when constructing new homes.

Type of connection

What are the different types of connection in Haydon Bridge?

  • Fibre broadband
    • This is the fastest type of connection you can get in Haydon Bridge
    • We can split fibre connections into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of at least 24 Mbps.
    • A Full Fibre broadband connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is provided via your phone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to the majority of Haydon Bridge homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Availability can be limited in some parts of Haydon Bridge.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Haydon Bridge.
    • Could prove more expensive unless you have an unlimited data tariff.
    • No special equipment required by tethering to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

Haydon Bridge broadband cost

Haydon Bridge broadband bill

Another important consideration is the monthly cost of broadband in Haydon Bridge. It's easy to find a broadband provider that's offering a cheap introductory offer for new customers, but the price can quickly increase. We recommend you double check the small print of the offer before you commit to a internet connection in Haydon Bridge. There are some providers that will increase the price you pay before your contract has finished. We reported recently on the BT price hike that has affected millions of customers.

Haydon Bridge Broadband Reliability

The reliability of broadband in Haydon Bridge also needs consideration, with many people working from home on a part-time or full-time basis, having a reliable internet connection to do your work can be extremely important.

When we're relaxing we're playing online games with friends or streaming movies and TV shows which without a reliable broadband connection at your Haydon Bridge home will be an important thing to consider.

Haydon Bridge broadband customer service

Lastly, the customer support of your Haydon Bridge internet connection is extremely important. You might never need to contact the internet service provider you choose, but should the need to contact them arises a provider with excellent customer service that can deal with your problem quickly and efficiently should be considered when you choose a broadband provider in Haydon Bridge.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Haydon Bridge have about broadband internet.

Broadband Internet FAQs

Is the internet fast in Haydon Bridge?

The average broadband speed in Haydon Bridge is:

Haydon Bridge Average Download Speed Haydon Bridge Average Upload Speed
47.40 Mbps 11.60 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green boxes on your street in Haydon Bridge, from there it's connected to your home via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Haydon Bridge home. That means it's the fastest and most reliable type of broadband fibre internet. Currently, 31.83% of houses in the UK .

How fast internet should my internet be?

That will be dependant on what you will be using the internet for. Have a look at the following table to find out which speed you should pick when signing up for broadband in Haydon Bridge.

Frequent internet uses Recommended Broadband Speed Maximum of 2 devices
Maximum of 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to talk to your connected devices. 2.4Ghz WiFi signals travel further, but transmit data at slower speeds. 5Ghz WiFi signals have a smaller radius, but will transmit the data between devices at faster rates.

What's the telephone area code for Haydon Bridge

Corded telephone area code Haydon Bridge

The landline area code, sometimes called the dialling code, for Haydon Bridge is 01806. If you call someone in Haydon Bridge, and you are in a different area, you must add 01806 to the number you'd like to call.

How much does an 01806 Haydon Bridge call cost?

If you have a call plan with your landline or mobile, then the call cost is likely to be included with your tariff. If you don't have an included calls tariff, the cost of the call will be about 10p per minute, plus the call set-up charge.

If you are uncertain whether you have calls included in your tariff, you should ask your provider before you make the call to avoid additional charges on your next phone bill.

How many telephone area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. Area codes in the UK can be three, four, or five digits long.

Electricity and Gas in Haydon Bridge

People living in Haydon Bridge are able to choose their gas and electricity provider, but regardless of which supplier they choose, the gas and electricity is going to be maintained and supplied by the regional network operator.

These network operators are known as Distribution Network operators (DNOs) and they are the company that own and operates the infrastructure that connect your Haydon Bridge home to the gas network and electricity grid.

Most of the time you won't need to contact the Haydon Bridge distribution network operator, but if you do, you can quickly find out which DNO covers Haydon Bridge in this section.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Haydon Bridge

The electricity distribution network operator for Haydon Bridge is Northern Powergrid - North East. You can find the Northern Powergrid - North East contact details in the table below:

Northern Powergrid - North East Contact Information
General Enquiries 0800 011 3332
Emergencies 0800 668 877
Email cus.serv@northernpowergrid.com
Website https://www.northernpowergrid.com/
Address RSXE-RCZX-XKBL, Manor House, Manor House
Penshaw, Houghton le Spring

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Haydon Bridge

There are no power plants within a 10 mile radius of Haydon Bridge.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Additionally, a small amount was produced from fossil fuels from other sources (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, this is expected to reduce in the next few years as nuclear power stations in the UK’s begin to close, by 2035 there will only one nuclear power plant still producing energy. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable sources can include wind, solar, hydro, and biomass. This is expected to continue rising as the UK aims to meet its net-zero targets.

Municipalities Near Haydon Bridge

Perhaps you're wondering which towns and cities are within reach of Haydon Bridge, we've found the five closest municipalities to Haydon Bridge.

Closest five municipalities to Haydon Bridge
Municipality Distance from Haydon Bridge
Allenheads -
Bardon Mill -
Melkridge 6.22 miles
Haltwhistle 6.22 miles
Acomb 10.2 miles