Your Complete Guide to Utilities in Hayfield

If you just moved and have some questions about Hayfield? Our complete guide to utilities in Hayfield is going to provide you with everything you need to know about broadband, area codes, power generation and energy distributors, and Hayfield water and sewerage. Keep reading to learn everything about utilities in Hayfield.

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About Hayfield, Derbyshire

Hayfield SK22 has a population of 1,940 and is located in the county of Derbyshire. Derbyshire has a population of 796,142 people.

Who supplies my water in Hayfield?

Hayfield water services are provided by Severn Trent. Below are the main phone numbers for Severn Trent, and United Utilities:

Getting in touch with your water suppliers for Hayfield

Speaking to an advisor at Severn Trent or United Utilities is one of many options to discuss your Hayfield water issues.

Severn Trent phone numbers

Below, you can find the principal phone numbers for Severn Trent general enquiries and emergencies.

Severn Trent phone number Severn Trent Emergency phone number
0345 750 0500 0800 783 4444
Mon-Fri 8am-8pm, Sat 9am-3pm, Bank Holidays 9am-5pm, Emergencies 24/7/365

United Utilities phone numbers

Below, you can find the principal phone numbers for United Utilities general enquiries and emergencies.

United Utilities phone number United Utilities Emergency phone number
0345 672 2888 0345 672 3723
Mon-Fri 8am-8pm, Sat 8am-4pm, Emergencies 24/7/365

Write to Severn Trent or United Utilities

You can also get in touch with Severn Trent or United Utilities, either by email or with a letter in the post. You can also submit your request on the Severn Trent or United Utilities website.

Severn Trent

Customer that want to post a letter to Severn Trent can do so by writing to the Severn Trent address below:

Severn Trent Address
PO Box 407
Darlington
DL1 9WD

Customers that would rather email Severn Trent, you should use the following email address:

Severn Trent Email Address
[email protected]

United Utilities

Customer that want to post a letter to United Utilities can do so by writing to the United Utilities address below:

United Utilities Address
United Utilities, PO Box 453
Warrington
WA55 1SE
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Cost of water in Hayfield

Water bill in Hayfield

Water rates in Hayfield are based on if your home has a water meter or not. It's easy to find out if your Hayfield water rates are metered or not by checking your water bill or by speaking to the supplier. Homes with metered Hayfield water rates will have a meter number listed on their water bills.

Metered Customers in Hayfield

Customers with a water meter at their Hayfield house will pay an annual fixed charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Severn Trent or United Utilities. Whilst the variable charges cover the consumption at your Hayfield home.

Unmetered Customers in Hayfield

Customers that don't have a water meter at their Hayfield home pay an annual charge for their water usage. This charge is fixed, meaning your water bill will stay the same regardless of the amount of water you use at your Hayfield home.

Water rates for unmetered customers in Hayfield is based on the rateable value of your home. The rateable value part of your Hayfield water rates would have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you are single, or have a small family, having a water meter installed at your Hayfield could be cheaper.

Customers with bigger families that use more water will probably not benefit by getting a water meter installed.

How much is the average water bill in Hayfield?

The average water bill Hayfield residents are charged can differ between suppliers in your area. The table below shows the average water bill by supplier:

Supplier Average Water Bill Monthly Average Water Bill Per Year
Severn Trent £16.58 £199
United Utilities £16.83 £202

How do I pay my Hayfield water bill?

You will first need to register with Severn Trent or United Utilities. After you've registered with Severn Trent or United Utilities, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Hayfield bill. Whilst some customers prefer to make a single annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. After you've set up your Severn Trent or United Utilities account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Hayfield?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Hayfield SK22, your water suppliers are Severn Trent and United Utilities.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Hayfield Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Hayfield have about their water supply.

Frequently Asked Questions About Water in Hayfield

Is tap water in Hayfield safe to drink?

Yes! It's safe to drink the tap water in Hayfield. You can rest assured that Hayfield water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Hayfield water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Hayfield water to make it drinkable.

Where does the water in Hayfield come from?

There are three main sources of water that supply Hayfield:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Hayfield

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Hayfield is below 60ppm, that makes the water hardness in in Hayfield is rated as soft water.

What does this mean?

The clean water supply to your home in Hayfield contains a minimal level of hard water minerals. soft water means your clothes should be softer after washing, and your appliances more efficient. It also means less limescale build-up in your home appliances which extends their lifespan.

Selectra recommends

You shouldn't need to use a water softener at your home in Hayfield.

Hayfield No Water

If there isn't any running water in your Hayfield home, you need to find out if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Hayfield.

If there is no water at your Hayfield home, is the problem no cold water or no hot water? If you don't have hot water but have cold water, the issue is probably going to be with your home plumbing and not a problem affecting Hayfield.

If you don't have any cold water, not even a trickle, contact Severn Trent or United Utilities for assistance. In this case you should try the following tips:

  1. Look at the "In Your Area" sections on the Severn Trent or United Utilities website for any information explaining the reason your home has no water.
  2. Examine the Twitter account of Severn Trent or United Utilities, quite often you will find they have posted an update about the issue.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Check that your stop tap is open.

Hayfield water leak or flooding

Hayfield water problems could be anything from a burst water main or flooding, to a leak in your Hayfield home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you find a water leak or flooding that's not inside your Hayfield property, you should try to do one of the following as long as it's safe to do so:

  1. Call Severn Trent or United Utilities regardless if the issue relates to drinking water or wastewater.
  2. If you can access the internet from your location, go to the "report a leak" section of the Severn Trent or United Utilities website and fill in the form to report the problem.

Why does the water in Hayfield taste strange?

If you detect a difference in smell or taste of your Hayfield water this could be down to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Hayfield water with a somewhat earthy aroma or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding rubbery, salty, or metallic hints to Hayfield water.

If you are unsure about your water's appearance, smell, or taste, you should not hesitate to reach Severn Trent or United Utilities via the contact channels listed above.

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Broadband Speed in Hayfield SK22

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The broadband speed you get at your Hayfield home depends on several factors such as:

  • Fibre availability
  • Proximity of the local telephone exchange
  • Placement of your router
  • If you are connected with ethernet or wi-fi
  • Your internet service provider or ISP

Test the speed of your connection and see if it matches the average internet speed in Hayfield with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Hayfield Average Download Speed Hayfield Average Upload Speed
60.45 Mbps 11.60 Mbps
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The way you choose to connect to the internet can have an effect on the speed you get in Hayfield. An FTTP is currently the fastest broadband connection you can get in the UK and is available to 31.83% of homes in the UK.

ADSL is the slowest type of connection, in parts of the UK that are more remote it is the only means of connection that's available.

Things to consider when choosing an internet provider in Hayfield?

It's 2022, which means the internet is just as important as any other utility, some people might consider it the most important. That means choosing an internet service provider might seem daunting at first. Worry not, we've listed the four important points worth considering before choosing an internet provider in Hayfield.

Availability

The first thing to consider whilst choosing an internet provider in Hayfield is the issue of availability. The majority of homes in Hayfield should be able to enjoy fibre or 'superfast' connections, people outside a built-up area may have trouble getting fast broadband.

That being said, homes that have been built recently will likely have be able to get ultrafast FTTH since developers often install the latest technology during construction.

Type of connection

How can I connect to the internet in Hayfield?

  • Fibre broadband
    • This is the fastest available internet connection in Hayfield
    • There are two categories of fibre broadband connections, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of more than 24 Mbps.
    • A Full Fibre broadband internet connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is provided via your phone line.
    • Slower speeds up to 24 Mbps.
    • High availability with for 99.9% of Hayfield homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Can only choose Virgin Media.
    • Restricted availability in some parts of Hayfield.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Hayfield.
    • Could prove more expensive unless you have an unlimited data tariff.
    • Can tether to your smartphone without special equipment, although some of the mobile networks in the UK will not allow tethering.
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Hayfield broadband cost

Hayfield broadband bill

You should also think about how much it costs for the broadband in Hayfield. It's easy to find a broadband provider that's offering a low cost deal for new customers, but the price can quickly increase. You should always look in the small print of the offer when you sign up for a internet connection in Hayfield. Some providers may even increase the price before your contract has finished. We reported recently on the BT price hike which affects millions of BT customers.

Hayfield Broadband Reliability

The reliability of the broadband connection is in Hayfield must also be considered, with many of us working from home on a part-time or full-time basis, knowing you have a reliable broadband connection to do your work can be extremely important.

The times when we're not working we're streaming movies or playing online games with friends which without a reliable broadband connection at your Hayfield home is going to be important.

Hayfield broadband technical support

Finally, the customer support of your Hayfield broadband connection is extremely important. Hopefully you shouldn't have to contact the internet service provider you choose, however, if you have an issue and need to get in touch with them then having solid customer service that is able to solve your issue efficiently and quickly is definitely something worth considering when making a decision for a broadband internet provider in Hayfield.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Hayfield ask about their broadband.

Broadband FAQs

How fast is the broadband in Hayfield?

The average internet speed in Hayfield is:

Hayfield Average Download Speed Hayfield Average Upload Speed
60.45 Mbps 11.60 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green boxes on your street in Hayfield, it's then connected to your house through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Hayfield home. That means it's the fastest and most reliable type of broadband fibre internet. At present, 31.83% of UK home .

How fast internet should my internet be?

That would depend on what kind of internet user you are. Have a look at the following table for a general idea the kind of broadband speed you should pick when getting connected in Hayfield.

Frequent internet uses Recommended Download Speed Maximum of 2 devices
Maximum of 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
More than 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to talk to your connected devices. 2.4Ghz WiFi travels across longer distances, but has a slower speed. 5Ghz WiFi signals don't have as much range, but are able to transmit your data at faster speeds.

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What's the telephone area code for Hayfield

Corded telephone area code Hayfield

The telephone area code, sometimes called the landline dialling code, for Hayfield is 01806. If you call someone in Hayfield, and you are in a different area, you should add 01806 to the number you're calling.

How much does an 01806 Hayfield call cost?

If you have a call plan with your mobile or landline tariff, the cost of the call will probably be included with your tariff. Without an inclusive calls plan, the cost of the call will be about 10p per minute, plus an additional call set-up charge.

If you are uncertain whether you have a plan that includes calls, please check with your provider before calling so you don't find unexpected charges on your telephone bill.

How many dialling codes does the UK have? There's a total of 645 telephone area codes in the UK. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity in Hayfield

Residents in Hayfield can choose their own supplier for gas and electricity, but regardless of the supplier they are billed by, the electricity and gas is distributed and taken care of by the network operator for the region.

We call them Distribution Network operators (DNOs) and these are the companies that own and operates the infrastructure that connect your Hayfield home to the electricity grid and gas networks.

More often than not you won't need to contact the Hayfield distribution network operator, but if you do, you can quickly find out which DNO covers Hayfield below.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Hayfield

The electricity distribution network operator for Hayfield is Electricity North West. You can find the Electricity North West contact details in the table below:

Electricity North West Contact Information
General Enquiries 0800 195 4141
Emergencies 105
Email [email protected]
Website https://www.enwl.co.uk/
Address 304 Bridgewater Place, Birchwood Park
Warrington
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There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near Hayfield

There are no power plants within a 10 mile radius of Hayfield.

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Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). Additionally, a small percentage was produced from other types of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations are scheduled for closure, by 2035 there will only one nuclear power plant still producing energy. However, new nuclear reactors are being planned such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable sources can include solar, wind, hydro, and biomass. This will conmtinue to rise as the UK is focussed on meeting its net-zero targets.

Towns and Cities Near Hayfield

Perhaps you're wondering which towns and cities are nearby Hayfield, we've found the five nearest towns and cities to Hayfield.

Closest five municipalities to Hayfield
Municipality Distance from Hayfield
Little Hayfield -
New Mills -
Rowarth -
Poynton 1.67 miles
Disley 1.67 miles