Utilities in <u>Hazel Grove

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A Complete Guide to Utilities in Hazel Grove

If you've moved and have questions about Hazel Grove? Our utilities guide to Hazel Grove is going to provide you with everything there is to know about broadband, area codes, power generation and energy distributors, and Hazel Grove water and sewerage. Keep reading to learn everything about utilities in Hazel Grove.

About Hazel Grove, Cheshire

Hazel Grove SK7 has a population of 19,365 and is located in the county of Cheshire. Cheshire has a population of 931,347 people.

Who supplies my water in Hazel Grove?

Hazel Grove water services are supplied by United Utilities. In the table below are the contact numbers for United Utilities:

Getting in touch with your water supplier for Hazel Grove

Calling a phone number for United Utilities is just one method of contact to deal with your Hazel Grove water issues.

In the table below you will find the contact numbers for United Utilities general enquiries and emergencies.

United Utilities contact number United Utilities Emergency contact number
0345 672 2888 0345 672 3723
Mon-Fri 8am-8pm, Sat 8am-4pm, Emergencies 24/7/365
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Write to United Utilities

Additionally, you can communicate with United Utilities, either by email or with a letter in the post. You can even send your message through the United Utilities website.

If you prefer to send a letter to United Utilities can do so by writing to the United Utilities address below:

United Utilities Address
United Utilities, PO Box 453
Warrington
WA55 1SE

Cost of water in Hazel Grove

Water bill in Hazel Grove

Water rates in Hazel Grove are based on if your home has a water meter or not. You can easily check if your Hazel Grove water rates are metered or not by checking your water bill or by getting in touch with the supplier. Homes with metered Hazel Grove water rates will have a meter number listed on their water bills.

Metered Customers in Hazel Grove

Customers with a water meter at their Hazel Grove property will pay an annual charge that is fixed, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of United Utilities. While the variable charges cover the usage at your Hazel Grove home.

Unmetered Customers in Hazel Grove

Customers without a meter at their Hazel Grove home have an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same regardless of the amount of water you use at your Hazel Grove home.

Water rates for unmetered customers in Hazel Grove is based on the rateable value of your home. The rateable value of your Hazel Grove water prices were determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you have a small family, or live alone, having a water meter installed at your Hazel Grove could be cheaper.

Customers with big families are probably not going to save money by getting a water meter installed.

How much is the average water bill in Hazel Grove?

The average water bill Hazel Grove residents are being charged is £16.83 each month, that's £202 per year.

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How do I pay my Hazel Grove water bill?

First of all, you will need to register with United Utilities. After you register your details with United Utilities, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Hazel Grove bill. Whilst some customers would prefer to pay annually, other customers might like to set up quarterly, monthly, or even weekly payments instead. After you've set up your United Utilities account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Hazel Grove?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Hazel Grove SK7, your water supplier is United Utilities.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Hazel Grove Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Hazel Grove have about their water supply.

Frequently Asked Questions About Water in Hazel Grove

Is tap water in Hazel Grove safe to drink?

Yes! The tap water is safe to drink in Hazel Grove. You can rest assured that Hazel Grove water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Hazel Grove water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Hazel Grove water to make it drinkable.

Where does the water in Hazel Grove come from?

There are three main sources of water that supply Hazel Grove:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Hazel Grove

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Hazel Grove is less than 60ppm, that makes the water hardness in in Hazel Grove is rated as soft water.

What does this mean?

The water being supplied to your home in Hazel Grove contains low levels of minerals that cause hard water. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. There should also be less limescale in your appliances which extends their lifespan.

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Water softener isn't needed at your home in Hazel Grove.

Hazel Grove No Water

If there isn't any running water in your Hazel Grove home, you need to find out if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Hazel Grove.

If there is no water at your Hazel Grove home, is the problem no cold water or no hot water? If the problem is only affecting your hot water, the issue is probably going to be with your home plumbing and not a problem affecting Hazel Grove.

If your home has no cold water, not even a trickle, contact United Utilities for assistance. If this is the case, you can try these tips:

  1. Check the "In Your Area" sections of the United Utilities website for any explanations as to why you have no water.
  2. Check the Twitter account of United Utilities, they will often tweet updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Check that your stop tap is open.

Hazel Grove water leak or flooding

Hazel Grove water problems could be anything from a burst water main or flooding, to a leak in your Hazel Grove home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you discover flooding or a water leak outside your Hazel Grove property, you should try to do one of the following as long as it's safe to do so:

  1. Ring United Utilities whether the problem is with clean water or wastewater.
  2. If you can access the internet from your location, go to the "report a leak" section of the United Utilities website and complete the online form to report the issue.

Why does the water in Hazel Grove taste strange?

If you detect a difference in smell or taste of your Hazel Grove water this could be because of one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Hazel Grove water with a somewhat earthy aroma or taste.
  3. Plumbing can also contribute to the taste of your household water, adding rubbery, salty, or metallic hints to Hazel Grove water.

If you are unsure about your water's appearance, smell, or taste, you should get in touch with United Utilities via the contact channels listed above.

Internet in Hazel Grove SK7

Hazel Groveinternet connected globe

The speed of your internet connection at your Hazel Grove home depends on several factors such as:

  • Fibre availability
  • Proximity of the local telephone exchange
  • Placement of your router
  • Using wi-fi or ethernet connection
  • Your broadband provider

Test the speed of your connection and see how it compares to the average connection speed for Hazel Grove with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Hazel Grove Average Download Speed Hazel Grove Average Upload Speed
87.40 Mbps 13.58 Mbps
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The type of internet connection you have can have an effect on the speed you get in Hazel Grove. An FTTP is the best kind of broadband connection available in the UK however, at the time of writing, this is only available to 31.83% of homes in the UK.

The slowest way to access the internet is ADSL, but for some customers in remote areas this type of connection is the only one available.

Things to consider when searching for a broadband provider in Hazel Grove?

These days, the internet is as important as other essential utilities, maybe even more important. So picking the right internet provider might seem daunting at first. To ease the pressure, let's take a look at the top four points worth considering before searching for a broadband provider in Hazel Grove.

Availability

The first thing to consider whilst searching for a broadband provider in Hazel Grove is the issue of availability. Most homes in Hazel Grove should be able to enjoy superfast' or fibre connections, people outside a built-up area could face issues getting access to the fastest internet.

However, new builds and properties that have been constructed in the last few years should be able to enjoy access to the FTTH as developers often tend to install the latest infrastructure when constructing new homes.

Type of connection

How can I connect to the internet in Hazel Grove?

  • Fibre broadband
    • This is the fastest available internet connection in Hazel Grove
    • There are two categories of fibre broadband connections, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed that's at least 24 Mbps.
    • A Full Fibre broadband internet connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is provided via your phone line.
    • Slower speeds up to 24 Mbps.
    • Available to the majority of Hazel Grove homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Available only via Virgin Media.
    • Restricted availability in some parts of Hazel Grove.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Hazel Grove.
    • Could prove more expensive unless you have an unlimited data tariff.
    • No special equipment required by tethering to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Hazel Grove broadband cost

Hazel Grove broadband bill

Another important consideration is how much it costs for the broadband in Hazel Grove. You will see many broadband providers are offering a cheap introductory offer for new customers, but the price can quickly increase. You should always look in the terms and conditions of the deal before you commit to a internet connection in Hazel Grove. Some providers may even increase the price before your contract has finished. We reported recently on the BT price hike which will be felt by millions of BT customers.

Hazel Grove Broadband Reliability

How reliable the broadband is in Hazel Grove should also be considered, with many of us working from home full-time or just a few days per week, having a reliable internet connection to do your work is really important.

Then in our freetime we're playing online games with friends or streaming movies and TV shows meaning without an internet connection that's reliable at your Hazel Grove home is going to be important.

Hazel Grove broadband customer support

Lastly, the customer service of your Hazel Grove broadband internet is extremely important. You might never need to get in touch with your internet service provider, however, if you have an issue and need to get in touch with them then having solid customer service that is able to solve your issue efficiently and quickly should be considered when making a decision for a broadband internet provider in Hazel Grove.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Hazel Grove ask about their broadband.

Broadband Internet FAQs

What's the average broadband speed in Hazel Grove?

The average speed of broadband in Hazel Grove is:

Hazel Grove Average Download Speed Hazel Grove Average Upload Speed
87.40 Mbps 13.58 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to a green box on your street in Hazel Grove, from which it is connected to your property through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Hazel Grove house. That means it's the fastest and most reliable type of broadband fibre internet. At present, 31.83% of houses in the UK .

What broadband speed do I need?

That would depend on what kind of internet user you are. Have a look at the following table to find out the kind of broadband speed you should pick when signing up for broadband in Hazel Grove.

Usual Internet habits Recommended Broadband Speed Maximum of 2 devices
Maximum of 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
3-5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to talk to your connected devices. 2.4Ghz WiFi travels further, but does so at slower speeds. 5Ghz WiFi signals have less range, but are able to transmit your data at faster speeds.

What's the landline area code in Hazel Grove

Corded telephone area code Hazel Grove

The landline area code, sometimes called the dialling code, for Hazel Grove is 0161. If you call someone in Hazel Grove, and you're located in a different region, you will need to add 0161 to the number you'd like to call.

How much does an 0161 Hazel Grove call cost?

If you have calls included with your mobile or landline tariff, the phone call is likely to be included as part of your tariff. If calls are not included with your tariff, the cost of the call will be about 10p per minute, plus the call set-up charge.

If you don't know whether you have a plan that includes calls, please check with your provider before calling so you don't find unexpected charges on your telephone bill.

How many telephone area codes are there in the UK? There's a total of 645 telephone area codes in the UK. They are a mix of three, four, or five digits long.

Gas and Electricity in Hazel Grove

People living in Hazel Grove are free to choose their gas and electricity supplier, but whichever supplier they are with, the gas and electricity is going to be distributed and taken care of by the network operator for the region.

We call them Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that supplies your Hazel Grove home to the gas and electricity networks.

More often than not you will never need to ever contact the Hazel Grove distribution network operator, but should the need arise, you can quickly find out which DNO covers Hazel Grove below.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Hazel Grove

The electricity distribution network operator for Hazel Grove is Electricity North West. You can find the Electricity North West contact details in the table below:

Electricity North West Contact Information
General Enquiries 0800 195 4141
Emergencies 105
Email ElectricityCustomerRelation@enwl.co.uk
Website https://www.enwl.co.uk/
Address 304 Bridgewater Place, Birchwood Park
Warrington

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Hazel Grove

There are no power plants within a 10 mile radius of Hazel Grove.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). Additionally, a small amount was produced from other types of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations are scheduled for closure, only one will still be generating energy 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable sources can include hydro, solar, wind, and biomass. We can expect to see this continue increasing as the UK strives to hit its net-zero targets.

Municipalities Close By Hazel Grove

Perhaps you're wondering which towns and cities are within reach of Hazel Grove, in the below table you will find the five nearest towns and cities to Hazel Grove.

Closest five municipalities to Hazel Grove
Municipality Distance from Hazel Grove
Bagshot 0.08 miles
Lightwater 1.14 miles
Camberley 2.29 miles
Old Dean 2.29 miles