Utilities in <u>Heald Green

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A Complete Guide to Utilities in Heald Green

If you just moved and have some questions about Heald Green? Our comprehensive utilities guide to Heald Green will help you to find out everything you need to know about broadband, area codes, power generation and energy distributors, and Heald Green water and sewerage. Keep reading to learn everything about utilities in Heald Green.

About Heald Green, Cheshire

Heald Green SK8 has a population of 12,640 and is located in the county of Cheshire. Cheshire has a population of 931,347 people.

Who supplies my water in Heald Green?

Heald Green water utilities are supplied by United Utilities. Here are the main contact numbers for United Utilities:

How to get in touch with the water supplier in Heald Green

Ringing a contact number for United Utilities is one of many options to talk about your Heald Green water account.

In the table below we have listed the main phone numbers for United Utilities general enquiries and emergencies.

United Utilities phone number United Utilities Emergency phone number
0345 672 2888 0345 672 3723
Mon-Fri 8am-8pm, Sat 8am-4pm, Emergencies 24/7/365
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Write to United Utilities

Additionally, you can communicate with United Utilities, by composing a letter or sending an email. You can also send your request via the United Utilities website.

Customer that want to post a letter to United Utilities can do so by writing to the United Utilities address below:

United Utilities Address
United Utilities, PO Box 453
Warrington
WA55 1SE

Water rates in Heald Green

Water bill in Heald Green

Water rates in Heald Green depend on whether your home has a water meter or not. It's easy to find out if your Heald Green water rates are metered or not by checking your water bill or by speaking to the supplier. Homes with metered Heald Green water rates will have a meter number listed on their water bills.

Metered Customers in Heald Green

Customers that have a water meter at their Heald Green home will pay a fixed annual charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of United Utilities. While the variable charges cover the usage at your Heald Green home.

Unmetered Customers in Heald Green

Customers who don't have a meter at their Heald Green home pay an annual charge for their water usage. This charge is fixed, meaning you'll pay the same regardless of how much water consumed at your Heald Green home.

Water rates for unmetered customers in Heald Green will be based on the rateable value of your home. The rateable value of your Heald Green water prices were determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you have a small family, or live alone, having a water meter installed at your Heald Green might work out cheaper.

Customers with large households are unlikely to see any savings by installing a water meter.

How much is the average water bill in Heald Green?

The average water bill Heald Green residents are billed is £16.83 monthly, which works out at £202 per year.

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How do I pay my Heald Green water bill?

You will first need to register with United Utilities. After you've registered with United Utilities, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Heald Green bill. Whilst some customers prefer to make a single annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. When you set up your United Utilities account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Heald Green?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Heald Green SK8, your water supplier is United Utilities.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Heald Green Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Heald Green have about their water supply.

Frequently Asked Questions About Water in Heald Green

Is the tap water in Heald Green safe to drink?

Yes! It's safe to drink the tap water in Heald Green. You can rest assured that Heald Green water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Heald Green water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Heald Green water to make it drinkable.

Where does the water in Heald Green come from?

There are three main sources of water that supply Heald Green:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Heald Green

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Heald Green is less than 60ppm, that makes the water hardness in in Heald Green is rated as soft water.

What does this mean?

The water supply to your home in Heald Green contains just trace amounts of hard water minerals. soft water means your clothes should be softer after washing, and your appliances more efficient. You might also notice less limescale build-up in your appliances which means they should last longer.

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You shouldn't need to use a water softener at your home in Heald Green.

Heald Green No Water

If you don't have any running water in your Heald Green home, you will first need to find out whether the problem is with your home plumbing or if the problem is an outage affecting Heald Green.

If there is no water at your Heald Green home, is it only affecting cold water or hot water? If you don't have hot water but have cold water, the issue is probably going to be with your home plumbing and not a problem affecting Heald Green.

If you don't have any cold water, not even a trickle, contact United Utilities for advice. You can also try the following:

  1. Look at the "In Your Area" sections on the United Utilities website for any explanations as to why you have no water.
  2. Have a look at the Twitter account for United Utilities, quite often you will find they have posted an update about the issue.
  3. Ask your neighbours whether they have the same issue as you.
  4. Make sure your stop tap is in the open position.

Heald Green water leak or flooding

Heald Green water problems could be anything from flooding or a leak, to a burst water main in your Heald Green home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you discover flooding or a water leak outside your Heald Green property, you must do one of the following as soon as possible:

  1. Ring United Utilities whether the problem is with clean water or wastewater.
  2. If you can access the internet from your location, visit the "report a leak" page on the United Utilities website and fill out the online form.

Why does the water in Heald Green taste strange?

If you find the taste or smell is different with your Heald Green water this may be due to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can infuse the Heald Green water with an earthy smell or taste.
  3. Plumbing can cause the taste of your water to change, adding metallic, salty, or rubbery hints to Heald Green water.

If you have questions about your water's taste, smell, or appearance, you should get in touch with United Utilities on the contact details above.

Broadband Speed in Heald Green SK8

Heald Greeninternet connected globe

The broadband speed you get at your Heald Green home can vary depending on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Proximity of the local telephone exchange
  • Location of the router in your home
  • If you are connected with ethernet or wi-fi
  • Your internet service provider or ISP

Test your internet speed and see if it matches the average internet speed in Heald Green with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Heald Green Average Download Speed Heald Green Average Upload Speed
88.97 Mbps 14.27 Mbps
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The internet connection type you have can affect your download and upload speed in Heald Green. An FTTP is the fastest internet connection available in the UK however, at the time of writing, this is only available to 31.83% of homes in the UK.

ADSL internet connections are the slowest, in some remote parts of the UK it is the only means of connection currently available.

What to look for when choosing an internet provider in Heald Green?

It's 2022, which means the internet is just as important as any other utility, perhaps more important. So picking the right internet provider can be unnerving. Don't worry, we've listed the four important points that you should consider when choosing an internet provider in Heald Green.

Availability

The first thing you need to think about when choosing an internet provider in Heald Green is the availability. The majority of homes in Heald Green should be able to enjoy fibre or 'superfast' connections, customers who live in a rural location may have limited access to the type of connection.

That being said, homes that have been built recently should be able to enjoy access to the FTTH because property developers will often choose to install the latest technology during construction.

Type of connection

What kinds of internet connection are available in Heald Green?

  • Fibre broadband
    • This is fastest connection that's currently available in Heald Green
    • There are two categories of fibre broadband connections, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed that's at least 24 Mbps.
    • A Full Fibre connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is provided via your phone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to 99.9% of Heald Green homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Availability can be limited in some parts of Heald Green.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Heald Green.
    • Might work out more expensive without an unlimited data plan.
    • You don't need a router if you tether the connection to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

Heald Green broadband value for money

Heald Green broadband bill

Another important consideration is the monthly cost of broadband in Heald Green. It's easy to find a broadband provider that's offering a low cost deal for new customers, however you might find the rate suddenly goes up. It's important to read the small print of the offer when you sign up for a broadband connection in Heald Green. There are some providers that will increase the price you pay before your contract has finished. For example, recently there was a BT price hike which affects millions of BT customers.

Heald Green Broadband Reliability

The reliability of the broadband connection is in Heald Green also needs consideration, with many people working from home either full-time or part-time, having a reliable internet connection to do your work is a priority.

When we're relaxing we're streaming movies or playing online games with friends that without a reliable internet connection for your Heald Green home is something to think about.

Heald Green broadband technical support

Finally, the technical support for your Heald Green broadband internet is of utmost importance. There's a good chance you will never need to contact the internet service provider you choose, but should the need to contact them arises a provider with excellent customer service that can deal with your problem in a fast and efficient manner is definitely something worth considering when making a decision for a broadband internet provider in Heald Green.

Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Heald Green have about broadband internet.

Broadband Frequently Asked Questions

How fast is the broadband in Heald Green?

The average speed of broadband in Heald Green is:

Heald Green Average Download Speed Heald Green Average Upload Speed
88.97 Mbps 14.27 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to a green box on your street in Heald Green, from which it is connected to your property through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Heald Green house. That means it's the fastest and most reliable type of broadband fibre internet. Currently, 31.83% of homes in the UK .

What speed internet is best for me?

That will be dependant on what kind of internet user you are. Check out the table below for a rough guide to which speed you should choose when signing up for broadband in Heald Green.

Frequent internet uses Recommended Download Speed Up to 2 devices
Up to 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
5 devices or more All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels across longer distances, but has a slower speed. 5Ghz WiFi signals have a smaller radius, but will transmit the data between devices at faster rates.

What's the telephone dialling code of Heald Green

Corded telephone area code Heald Green

The landline area code, sometimes called the dialling code, for Heald Green is 0161. If you call someone in Heald Green, and you are not in the same area, you must add 0161 to the number you're calling.

How much does an 0161 Heald Green call cost?

If calls are included with your landline or mobile tariff, the cost of the call will probably be included in that tariff. If calls are not included with your tariff, it should cost in the region of 10p per minute, plus a small call set-up charge.

If you are uncertain whether you have calls included in your tariff, you should ask your provider before you make the call to avoid unexpected charges on your bill.

How many dialling codes does the UK have? There's a total of 645 telephone area codes in the UK. Area codes in the UK can be three, four, or five digits long.

Electricity and Gas in Heald Green

Residents of Heald Green can choose their gas and electricity supplier, but regardless of which supplier they choose, the electricity and gas is supplied and maintained by the local network operator.

We call them Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that supplies your Heald Green home to the gas and electricity networks.

In many cases you will never need to ever contact the Heald Green distribution network operator, but should the need arise, you can quickly find out which DNO covers Heald Green in this section.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Heald Green

The electricity distribution network operator for Heald Green is Electricity North West. You can find the Electricity North West contact details in the table below:

Electricity North West Contact Information
General Enquiries 0800 195 4141
Emergencies 105
Email ElectricityCustomerRelation@enwl.co.uk
Website https://www.enwl.co.uk/
Address 304 Bridgewater Place, Birchwood Park
Warrington

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Heald Green

There are no power plants within a 10 mile radius of Heald Green.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This came mostly from natural gas (42%) and coal (2.7%). In addition, a small amount was produced from fossil fuels from other sources (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations begin to close, by 2035 there will only one nuclear power plant still producing energy. However, new nuclear reactors are being planned such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel is generated from souces such as solar, wind, hydro, and biomass. This will conmtinue to rise as the UK aims to meet its net-zero targets.

Municipalities Close By Heald Green

You might be wondering which municipalities are close to Heald Green, we've found the five closest municipalities to Heald Green.

Closest five municipalities to Heald Green
Municipality Distance from Heald Green
Cheadle Hulme -
Cheadle -
Bridgehall 1.98 miles
Davenport 1.98 miles