Utilities in <u>Hebden Bridge

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A Complete Guide to Utilities in Hebden Bridge

Are you moving and want to know more about Hebden Bridge? Our utilities guide to Hebden Bridge is going to provide you with everything about broadband, area codes, power generation and energy distributors, and Hebden Bridge water and sewerage. Keep reading to learn everything about utilities in Hebden Bridge.

About Hebden Bridge, West Yorkshire

Hebden Bridge HX7 has a population of 4,235 and is located in the county of West Yorkshire. West Yorkshire has a population of 2,320,214 people.

Who supplies my water in Hebden Bridge?

Hebden Bridge water services are supplied by Yorkshire Water. Below are the main phone numbers for Yorkshire Water:

How to get in touch with the water supplier in Hebden Bridge

Speaking to an advisor at Yorkshire Water is one of many contact methods to deal with your Hebden Bridge water issues.

Below, you can find the principal phone numbers for Yorkshire Water general enquiries and emergencies.

Yorkshire Water telephone number Yorkshire Water Emergency telephone number
0345 124 2424 0800 573 553
Mon-Fri 8am-6pm, Sat 9am-5pm, Emergencies 24/7/365
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Write to Yorkshire Water

You can also write to Yorkshire Water, either by email or with a letter in the post. You can also submit your request on the Yorkshire Water website.

If you prefer to write a letter to Yorkshire Water can do so by writing to the Yorkshire Water address below:

Yorkshire Water Address
Western House, Halifax Road
Bradford
BD6 2SZ

Cost of water in Hebden Bridge

Water bill in Hebden Bridge

Water rates in Hebden Bridge are based on if your home has a water meter or not. You can easily check if your Hebden Bridge water rates are metered or not by looking at a recent water bill or by contacting your supplier. Homes with metered Hebden Bridge water rates will have a meter number listed on their water bills.

Metered Customers in Hebden Bridge

Customers with a water meter at their Hebden Bridge house will pay an annual fixed charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Yorkshire Water. Whilst the variable charges cover the consumption at your Hebden Bridge home.

Unmetered Customers in Hebden Bridge

Customers without a meter at their Hebden Bridge home pay an annual charge for their water usage. This charge is fixed, meaning your water bill will stay the same no matter how much water you use at your Hebden Bridge home.

The rate unmetered customers pay for water in Hebden Bridge is going to be based on the rateable value of your home. The rateable value of your Hebden Bridge water rates would have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you are single, or have a small family, having a water meter installed at your Hebden Bridge may save you money.

Customers with large households are unlikely to see any savings by getting a water meter installed.

How much is the average water bill in Hebden Bridge?

The average water bill Hebden Bridge residents are being charged is £15.50 monthly, which works out at £186 per year.

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How do I pay my Hebden Bridge water bill?

First, you must sign up and register with Yorkshire Water. Once you've registered an account with Yorkshire Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Hebden Bridge bill. Whilst some customers prefer to make a single annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. After you've set up your Yorkshire Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Hebden Bridge?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Hebden Bridge HX7, your water supplier is Yorkshire Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Hebden Bridge Water Frequently Asked Questions

Below we have answered some common questions that customers in Hebden Bridge have about their water supply.

Frequently Asked Questions About Water in Hebden Bridge

Is water from the tap in Hebden Bridge safe to drink?

Yes! It's safe to drink the tap water in Hebden Bridge. You can rest assured that Hebden Bridge water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Hebden Bridge water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Hebden Bridge water to make it drinkable.

Where does the water in Hebden Bridge come from?

There are three main sources of water that supply Hebden Bridge:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Hebden Bridge

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Hebden Bridge is below 60ppm, this means the water in in Hebden Bridge is rated as soft water.

What does this mean?

The clean water supply to your home in Hebden Bridge contains a minimal level of hard water minerals. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. There should also be less limescale in your appliances which extends their lifespan.

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You don't need to add a water softener to the water in Hebden Bridge.

Hebden Bridge No Water

If you have no water in your Hebden Bridge home, you will need to check if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Hebden Bridge.

If there is no water at your Hebden Bridge home, is the problem no cold water or no hot water? If the problem is only affecting your hot water, the issue will be with your home plumbing and not a problem affecting Hebden Bridge.

If there is no cold water, not even a trickle, contact Yorkshire Water for assistance. In this case you should try the following tips:

  1. Check for updates on the "In Your Area" sections of the Yorkshire Water website for any information explaining the reason your home has no water.
  2. Check the Twitter account of Yorkshire Water, quite often you will find they have posted an update about the issue.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Verify your stop tap and make sure it's open.

Hebden Bridge water leak or flooding

Hebden Bridge water problems might include anything from a leak, a burst water main, or flooding in your Hebden Bridge home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you find a water leak or flooding that's not inside your Hebden Bridge property, you must do one of the following as soon as possible:

  1. Call Yorkshire Water regardless if the issue relates to drinking water or wastewater.
  2. If you can access the internet from your location, navigate to the "report a leak" area of the Yorkshire Water website and fill out the online form.

Why does the water in Hebden Bridge taste strange?

If you detect a difference in smell or taste of your Hebden Bridge water this may be due to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can infuse the Hebden Bridge water with a somewhat earthy aroma or taste.
  3. Plumbing can also contribute to the taste of your household water, adding rubbery, salty, or metallic hints to Hebden Bridge water.

If you have any queries or worries about your water's smell, taste, or appearance, you should not hesitate to reach Yorkshire Water via the contact channels listed above.

Broadband in Hebden Bridge HX7

Hebden Bridgeinternet connected globe

The speed of your broadband connection at your Hebden Bridge home can vary depending on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Distance from the telephone exchange
  • Where you've placed your router
  • If you are connected with ethernet or wi-fi
  • Your internet service provider or ISP

Test your internet speed and see if it matches the average internet speed in Hebden Bridge with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Hebden Bridge Average Download Speed Hebden Bridge Average Upload Speed
33.00 Mbps 8.00 Mbps
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The type of internet connection you have can have an effect on the speed you get in Hebden Bridge. An FTTP is currently the fastest broadband connection you can get in the UK and is available to 31.83% of UK households.

ADSL is the slowest type of connection, in parts of the UK that are more remote it's the only type of internet connection available.

Things to consider when picking a broadband provider in Hebden Bridge?

It's 2022, which means the internet is just as important as any other utility, some people might consider it the most important. Which means picking a reliable provider for your internet might seem daunting at first. Worry not, we've covered four main points to think about when picking a broadband provider in Hebden Bridge.

Availability

The first point to bear in mind whilst picking a broadband provider in Hebden Bridge is the issue of availability. Most homes in Hebden Bridge can take advantage of fibre or 'superfast' broadband connections, people outside a built-up area may have trouble getting fast broadband.

Although, homes that have been built in the last few years will likely have be able to get ultrafast FTTH as developers often tend to install the latest technology during construction.

Type of connection

How can I connect to the internet in Hebden Bridge?

  • Fibre broadband
    • This is the fastest type of connection you can get in Hebden Bridge
    • Fibre broadband is split into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of more than 24 Mbps.
    • A Full Fibre connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is provided via your phone line.
    • Limited download speed of up to 24 Mbps.
    • Available to 99.9% of Hebden Bridge homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Only available with Virgin Media.
    • Availability can be limited in some parts of Hebden Bridge.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Hebden Bridge.
    • Could prove more expensive unless you have an unlimited data tariff.
    • No special equipment required by tethering to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Hebden Bridge broadband price

Hebden Bridge broadband bill

You should also think about how much it costs for the broadband in Hebden Bridge. There are many providers offering a low priced offer especially for new customers, however you might find the rate suddenly goes up. It's important to read the small print of the offer when you sign up for a internet connection in Hebden Bridge. There are some providers that will increase the price you pay during the initial contract period. In the news recently, there was a BT price hike which affects millions of BT customers.

Hebden Bridge Broadband Reliability

The reliability of the broadband connection is in Hebden Bridge should also be considered, with many of us working from home on a part-time or full-time basis, knowing you have a reliable broadband connection to keep up to date with work your work can be extremely important.

The times when we're not working we're watching movies online or gaming online meaning without an internet connection that's reliable at your Hebden Bridge home is going to be important.

Hebden Bridge broadband customer service

Finally, the customer support of your Hebden Bridge internet connection is extremely important. Hopefully you shouldn't have to contact your broadband provider, but if you ever do need to speak to them a high level of customer support that is able to solve your issue efficiently and quickly should be considered when you choose a broadband provider in Hebden Bridge.

Broadband FAQ

Below we've answered some our the most common questions that customers in Hebden Bridge ask about their broadband.

Broadband FAQs

Is the internet fast in Hebden Bridge?

The average internet speed in Hebden Bridge is:

Hebden Bridge Average Download Speed Hebden Bridge Average Upload Speed
33.00 Mbps 8.00 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to a green box on your street in Hebden Bridge, it's then connected to your house through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Hebden Bridge home. That means it's the fastest and most reliable type of broadband fibre internet. At the time of writing, 31.83% of homes in the UK .

What speed internet is best for me?

That will be dependant on what kind of internet user you are. Have a look at the following table to find out the kind of broadband speed you should take when getting connected in Hebden Bridge.

Main internet uses Recommended Broadband Download Speed Up to 2 devices
Up to 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
More than 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels across longer distances, but has a slower speed. 5Ghz WiFi signals have less range, but are able to transmit your data at faster speeds.

What's the telephone area code for Hebden Bridge

Corded telephone area code Hebden Bridge

The telephone area code, sometimes called the landline dialling code, for Hebden Bridge is 01806. If you're calling somebody in Hebden Bridge, and you are in a different area, you should add 01806 before the number you're trying to call.

How much does an 01806 Hebden Bridge call cost?

If you have calls included with your mobile or landline tariff, then the call cost will probably be included with your tariff. If you don't have an included calls tariff, the cost of the call will be about 10p per minute, plus an additional call set-up charge.

If you are unsure whether you have inclusive calls, we recommend getting in touch with your provider before calling so you don't find unexpected charges on your telephone bill.

How many telephone area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. UK area codes can be three, four, or five digits long.

Gas and Electricity in Hebden Bridge

Residents in Hebden Bridge are able to choose their own supplier for gas and electricity, but whichever supplier they are with, the electricity and gas is distributed and taken care of by the regional network operator.

These network operators are officially called Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that supplies your Hebden Bridge home to the electricity grid and gas networks.

In many cases you won't need to contact the Hebden Bridge distribution network operator, but if you do, you can quickly find out which DNO covers Hebden Bridge right here.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Hebden Bridge

The electricity distribution network operator for Hebden Bridge is Northern Powergrid - Yorkshire. You can find the Northern Powergrid - Yorkshire contact details in the table below:

Northern Powergrid - Yorkshire Contact Information
General Enquiries 0800 011 3332
Emergencies 0800 375 675
Email cus.serv@northernpowergrid.com
Website https://www.northernpowergrid.com/
Address RSXE-RCZX-XKBL, Manor House, Manor House
Penshaw, Houghton le Spring

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Hebden Bridge

There are no power plants within a 10 mile radius of Hebden Bridge.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). Furthermore, a small percentage was produced from other types of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations begin to close, by 2035 there will only one nuclear power plant still producing energy. However, new nuclear reactors are being planned such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel sources include solar, wind, hydro, and biomass. This will conmtinue to rise as the UK strives to hit its net-zero targets.

Municipalities Near Hebden Bridge

Perhaps you're wondering which towns and cities are nearby Hebden Bridge, in the table below you can see the closest five municipalities to Hebden Bridge.

Closest five municipalities to Hebden Bridge
Municipality Distance from Hebden Bridge
Mytholmroyd -
Heptonstall -
Cragg Vale -
Todmorden 3.77 miles
Cornholme 3.77 miles