Utilities in <u>Helions Bumpstead

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A Complete Guide to Utilities in Helions Bumpstead

If you just moved and have some questions about Helions Bumpstead? Our complete guide to utilities in Helions Bumpstead is going to provide you with everything there is to know about broadband, area codes, power generation and energy distributors, and Helions Bumpstead water and sewerage. Keep reading to learn everything about utilities in Helions Bumpstead.

About Helions Bumpstead, Essex

Helions Bumpstead CB9 has a population of 439 and is located in the county of Essex. Essex has a population of 1,832,752 people.

Who supplies my water in Helions Bumpstead?

Helions Bumpstead water services are provided by Anglian Water. In the table below are the contact numbers for Anglian Water, and Cambridge Water:

Getting in touch with your water suppliers for Helions Bumpstead

Calling a phone number for Anglian Water or Cambridge Water is one of many options to discuss your Helions Bumpstead water issues.

Anglian Water contact numbers

Below, you can find the principal contact numbers for Anglian Water general enquiries and emergencies.

Anglian Water contact number Anglian Water Emergency contact number
0345 791 9155 0345 714 5145
Mon to Fri 8am-8pm,Sat 8am-4pm, Sun 10am-4pm,Bank holidays 10am-4pm, Emergencies 24/7/365
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Cambridge Water contact numbers

Below, you can find the principal contact numbers for Cambridge Water general enquiries and emergencies.

Cambridge Water contact number Cambridge Water Emergency contact number
01223 706050 0800 316 7676
Mon-Fri 8am-6pm, Sat 8am-2pm, Emergencies 24/7/365

Write to Anglian Water or Cambridge Water

You can also write to Anglian Water or Cambridge Water, you have the choice of posting a letter or sending an email. You can also submit your request on the Anglian Water or Cambridge Water website.

Anglian Water

If you prefer to write a letter to Anglian Water can do so by writing to the Anglian Water address below:

Anglian Water Address
PO Box 4994
Lancing
BN11 9AL

Customers that would rather email Anglian Water, you should use the following email address:

Anglian Water Email Address
anglianwatercustomerservices@anglianwater.co.uk

Cambridge Water

If you prefer to write a letter to Cambridge Water can do so by writing to the Cambridge Water address below:

Cambridge Water Address
PO Box 7040, Green Lane
Walsall
WS1 9QG

Price of water in Helions Bumpstead

Water bill in Helions Bumpstead

Water rates in Helions Bumpstead depend on whether your home has a water meter or not. You can easily check if your Helions Bumpstead water rates are metered or unmetered rates by checking your water bill or by getting in touch with the supplier. Homes with metered Helions Bumpstead water rates will have a meter number listed on their water bills.

Metered Customers in Helions Bumpstead

Customers who have a water meter installed at their Helions Bumpstead property will pay an annual charge that is fixed, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Anglian Water or Cambridge Water. Whilst the variable charges are for the consumption at your Helions Bumpstead home.

Unmetered Customers in Helions Bumpstead

Customers without a meter at their Helions Bumpstead home have an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount regardless of the amount of water you use at your Helions Bumpstead home.

The rate unmetered customers pay for water in Helions Bumpstead will be based on the rateable value of your home. The rateable value calculation of your Helions Bumpstead water rates would have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If your family is small, or you don't live with others, installing a water meter at your Helions Bumpstead may save you money.

Customers with bigger families that use more water will probably not benefit by getting a water meter installed.

How much is the average water bill in Helions Bumpstead?

The average water bill Helions Bumpstead residents are being charged can differ between suppliers in your area. You can see in the table below the average water bill by supplier:

Supplier Average Water Bill Monthly Average Water Bill Annually
Anglian Water £16.83 £202
Cambridge Water £12.33 £148
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How do I pay my Helions Bumpstead water bill?

You will first need to register with Anglian Water or Cambridge Water. After you register your details with Anglian Water or Cambridge Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Helions Bumpstead bill. Whilst some customers prefer to make a single annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. After you've set up your Anglian Water or Cambridge Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Helions Bumpstead?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Helions Bumpstead CB9, your water suppliers are Anglian Water and Cambridge Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Helions Bumpstead Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Helions Bumpstead have about their water supply.

Frequently Asked Questions About Water in Helions Bumpstead

Is water from the tap in Helions Bumpstead safe to drink?

Yes! It's safe to drink the tap water in Helions Bumpstead. You can rest assured that Helions Bumpstead water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Helions Bumpstead water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Helions Bumpstead water to make it drinkable.

Where does the water in Helions Bumpstead come from?

There are three main sources of water that supply Helions Bumpstead:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Helions Bumpstead

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Helions Bumpstead is over 201ppm, this means the water in Helions Bumpstead is rated as hard water.

What does this mean?

The water being supplied to your home in Helions Bumpstead contains a higher amount of hard water minerals. hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. You might also notice more limescale build-up in your appliances and it may affect the taste of your tap water.

Selectra recommends

You should add a water softener to the water in Helions Bumpstead.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Helions Bumpstead No Water

If there isn't any running water in your Helions Bumpstead home, you need to find out if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Helions Bumpstead.

If there is no water at your Helions Bumpstead home, is it only affecting cold water or hot water? If the problem is only affecting your hot water, the problem will be with the plumbing at your home and not a problem affecting Helions Bumpstead.

If your home has no cold water, not even a trickle, contact Anglian Water or Cambridge Water for help. If this is the case, you can try these tips:

  1. Check for updates on the "In Your Area" sections of the Anglian Water or Cambridge Water website for any information explaining why you have no water.
  2. Check the Twitter account of Anglian Water or Cambridge Water, they will often tweet updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Check that your stop tap is open.

Helions Bumpstead water leak or flooding

Helions Bumpstead water problems might include anything from flooding or a leak, to a burst water main in your Helions Bumpstead home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you find a water leak or flooding that's not inside your Helions Bumpstead property, you should try to do one of the following as long as it's safe to do so:

  1. Call Anglian Water or Cambridge Water regardless if the problem relates to wastewater or clean water.
  2. If you have access to the internet, navigate to the "report a leak" area of the Anglian Water or Cambridge Water website and fill in the form to report the problem.

Why does the water in Helions Bumpstead taste strange?

If you detect a difference in smell or taste of your Helions Bumpstead water this may be due to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can impermeate the Helions Bumpstead water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding rubbery, salty, or metallic hints to Helions Bumpstead water.

If you have questions about your water's taste, smell, or appearance, you should not hesitate to reach Anglian Water or Cambridge Water on the contact details above.

Broadband Speed in Helions Bumpstead CB9

Helions Bumpsteadinternet connected globe

The speed of your internet connection at your Helions Bumpstead home can vary depending on several factors such as:

  • Fibre availability
  • How far from the telephone exchange you are
  • Where you've placed your router
  • If you are connected with ethernet or wi-fi
  • Which provider you have

Test how fast your internet is and see if it matches the average broadband speed for Helions Bumpstead with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Helions Bumpstead Average Download Speed Helions Bumpstead Average Upload Speed
60.35 Mbps 18.60 Mbps
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The way you choose to connect to the internet can affect the speed you get at your home in Helions Bumpstead. An FTTP is the best kind of broadband connection available in the UK at the time of writing, this has been rolled out to 31.83% of UK households.

The slowest way to access the internet is ADSL, but for some customers in remote areas it is the only means of connection that's available.

Things to consider when searching for a broadband provider in Helions Bumpstead?

These days, the internet is as important as other essential utilities, some people might consider it the most important. Which means picking a reliable provider for your internet could feel daunting. Worry not, we've covered four main points worth considering before searching for a broadband provider in Helions Bumpstead.

Availability

The first thing to consider before searching for a broadband provider in Helions Bumpstead is the availability. Most homes in Helions Bumpstead should have access to superfast' or fibre connections, those living in rural homes could face issues getting access to the fastest internet.

Although, homes that have been built in the last few years may already have access to ultrafast FTTH as developers often tend to install the latest infrastructure when constructing new homes.

Type of connection

What are the different types of connection in Helions Bumpstead?

  • Fibre broadband
    • This is the fastest available internet connection in Helions Bumpstead
    • Fibre broadband is split into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of more than 24 Mbps.
    • A Full Fibre broadband internet connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through your traditional telephone line.
    • Limited download speed of up to 24 Mbps.
    • High availability with for 99.9% of Helions Bumpstead homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Only available with Virgin Media.
    • Restricted availability in some parts of Helions Bumpstead.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Helions Bumpstead.
    • Might work out more expensive without an unlimited data plan.
    • No special equipment required by tethering to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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Helions Bumpstead broadband value for money

Helions Bumpstead broadband bill

You should also think about the monthly cost of broadband in Helions Bumpstead. It's easy to find a broadband provider that's offering a cheap introductory offer for new customers, however you might find the rate suddenly goes up. We recommend you double check the small print of the offer before you sign up to a internet connection in Helions Bumpstead. Some providers may even increase the price whilst you're in contract. In the news recently, there was a BT price hike which affects millions of BT customers.

Helions Bumpstead Broadband Reliability

The reliability of broadband in Helions Bumpstead must also be considered, with so many people that work from home full-time or just a few days per week, we need to have a reliable internet connection to keep up to date with work your work is really important.

Then in our freetime we're streaming movies or playing online games with friends which without a reliable broadband connection at your Helions Bumpstead home is going to be important.

Helions Bumpstead broadband customer support

Lastly, the customer support of your Helions Bumpstead internet connection is really important. Hopefully you shouldn't have to contact your broadband provider, however, if you have an issue and need to get in touch with them then having solid customer service that deals with your query in a fast and efficient manner should be considered when selecting an internet provider in Helions Bumpstead.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Helions Bumpstead have about their internet connection.

Broadband Internet FAQs

Is the internet fast in Helions Bumpstead?

The average broadband speed in Helions Bumpstead is:

Helions Bumpstead Average Download Speed Helions Bumpstead Average Upload Speed
60.35 Mbps 18.60 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green cabinets that you might have near your home in Helions Bumpstead, it's then connected to your house through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Helions Bumpstead property. That makes it the most reliable and fastest fibre broadband. At the time of writing, 31.83% of UK home .

What speed internet is best for me?

That would depend on what you will be using the internet for. Check out the table below to find out the kind of broadband speed you should choose when getting connected in Helions Bumpstead.

Frequent internet uses Recommended Broadband Speed Up to 2 devices
Up to 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit data to connected devices. 2.4Ghz WiFi travels across longer distances, but transmit data at slower speeds. 5Ghz WiFi signals don't have as much range, but your data will be transmitted faster.

What's the landline area code in Helions Bumpstead

Corded telephone area code Helions Bumpstead

The telephone dialling code, sometimes called the area code, for Helions Bumpstead is 01806. If you're calling somebody in Helions Bumpstead, and you're located in a different region, you will need to add 01806 to the number you're calling.

How much does an 01806 Helions Bumpstead call cost?

If you have a call plan with your mobile or landline tariff, the phone call is likely to be included with your tariff. If you don't have an included calls tariff, you can expect to pay around 10p per minute, plus an additional call set-up charge.

If you are unsure whether you have a plan that includes calls, please check with your provider before making the call to avoid unexpected charges on your bill.

How many telephone area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. They are a mix of three, four, or five digits long.

Gas and Electricity Supply in Helions Bumpstead

People living in Helions Bumpstead are able to choose their gas and electricity provider, but whichever supplier they are with, the gas and electricity is going to be maintained and supplied by the network operator for the region.

These network operators are officially called Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that connects your Helions Bumpstead home to the electricity grid and gas networks.

More often than not you won't need to contact the Helions Bumpstead distribution network operator, but should you ever need to, you can find the distribution network operator for Helions Bumpstead right here.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Helions Bumpstead

The electricity distribution network operator for Helions Bumpstead is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Helions Bumpstead

There are no power plants within a 10 mile radius of Helions Bumpstead.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). In addition, a small percentage was produced from fossil fuels from other sources (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, and in the coming years this is expected to reduce as nuclear power stations in the UK’s begin to close, by 2035 there will only one nuclear power plant still producing energy. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel sources include solar, wind, hydro, and biomass. This is expected to continue rising as the UK is focussed on meeting its net-zero targets.

Municipalities Near Helions Bumpstead

If you've ever wondered which municipalities are nearby Helions Bumpstead, in the table below you can see the five nearest towns and cities to Helions Bumpstead.

Closest five municipalities to Helions Bumpstead
Municipality Distance from Helions Bumpstead
Sturmer 0.01 miles
Steeple Bumpstead 0.01 miles
Little Wratting 0.01 miles
Little Thurlow 0.01 miles
Little Bradley 0.01 miles