Utilities in <u>Henley

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Your Complete Guide to Utilities in Henley

If you've moved and have questions about Henley? Our complete guide to utilities in Henley will explain in detail everything about broadband, area codes, power generation and energy distributors, and Henley water and sewerage. Keep reading to learn everything about utilities in Henley.

About Henley, Suffolk

Henley IP6 has a population of 573 and is located in the county of Suffolk. Suffolk has a population of 760,472 people.

Who supplies my water in Henley?

Henley water services are provided by Anglian Water. In the table below are the contact numbers for Anglian Water:

How to get in touch with the water supplier in Henley

Calling a phone number for Anglian Water is just one method of contact to discuss your Henley water problems.

Below, you can find the principal phone numbers for Anglian Water general enquiries and emergencies.

Anglian Water telephone number Anglian Water Emergency telephone number
0345 791 9155 0345 714 5145
Mon to Fri 8am-8pm,Sat 8am-4pm, Sun 10am-4pm,Bank holidays 10am-4pm, Emergencies 24/7/365
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Write to Anglian Water

Additionally, you can communicate with Anglian Water, by composing a letter or sending an email. You can also send your request via the Anglian Water website.

If you prefer to send a letter to Anglian Water can do so by writing to the Anglian Water address below:

Anglian Water Address
PO Box 4994
Lancing
BN11 9AL

If you want to email Anglian Water, you should use the following email address:

Anglian Water Email Address
anglianwatercustomerservices@anglianwater.co.uk

Price of water in Henley

Water bill in Henley

Water rates in Henley will vary depending on if your home has a water meter or not. It's easy to find out if your Henley water rates are metered or not by checking your water bill or by getting in touch with the supplier. Homes with metered Henley water rates will have a meter number listed on their water bills.

Metered Customers in Henley

Customers who have a water meter installed at their Henley house will pay an annual fixed charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Anglian Water. Whilst the variable charges are for the consumption at your Henley home.

Unmetered Customers in Henley

Customers without a meter at their Henley home will pay an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of how much water consumed at your Henley home.

Water rates for unmetered customers in Henley is based on the rateable value of your home. The rateable value of your Henley water prices were determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you are single, or have a small family, having a water meter installed at your Henley could be cheaper.

Customers with bigger families that use more water will probably not benefit by having a meter installed.

How much is the average water bill in Henley?

The average water bill Henley residents are charged is £16.83 each month, that's £202 per year.

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How do I pay my Henley water bill?

First of all, you will need to register with Anglian Water. After you've registered with Anglian Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Henley bill. While some customers like an annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. After you've set up your Anglian Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Henley?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Henley IP6, your water supplier is Anglian Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Henley Water Frequently Asked Questions

Below we have answered some common questions that customers in Henley have about their water supply.

Frequently Asked Questions About Water in Henley

Is water from the tap in Henley safe to drink?

Yes! It's safe to drink the tap water in Henley. You can rest assured that Henley water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Henley water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Henley water to make it drinkable.

Where does the water in Henley come from?

There are three main sources of water that supply Henley:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Henley

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Henley is more than 201ppm, that makes the water hardness in Henley is rated as hard water.

What does this mean?

The water being supplied to your home in Henley contains slightly elevated levels of minerals that cause hard water. hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. There may also be more limescale in your appliances and the taste of your tap water may be affected.

Selectra recommends

We recommend adding a softening agent to the water in Henley.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Henley No Water

If you don't have any running water in your Henley home, you need to find out if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Henley.

If there is no water at your Henley home, do you only have no cold water or no hot water? If you don't have hot water but have cold water, the issue is probably going to be with your home plumbing and not a problem affecting Henley.

If your home has no cold water, not even a trickle, contact Anglian Water for help. In this case you should try the following tips:

  1. Look at the "In Your Area" sections on the Anglian Water website for any information explaining why you have no water.
  2. Check the Twitter account of Anglian Water, they often post incident updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Make sure your stop tap is in the open position.

Henley water leak or flooding

Henley water problems could be anything from a burst water main or flooding, to a leak in your Henley home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you discover flooding or a water leak outside your Henley property, you must do one of the following as soon as possible:

  1. Contact Anglian Water regardless if the issue relates to drinking water or wastewater.
  2. If you can access the internet from your location, go to the "report a leak" section of the Anglian Water website and fill in the form to report the problem.

Why does the water in Henley taste strange?

If you notice a change in taste or smell with your Henley water this could be down to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Henley water with an earthy taste or smell.
  3. Plumbing can be a contributing factor to the taste of your water, adding metallic, salty, or rubbery hints to Henley water.

If you have questions about your water's taste, smell, or appearance, you should not hesitate to reach Anglian Water using the contact information above.

Internet in Henley IP6

Henleyinternet connected globe

The broadband speed you get at your Henley home can vary depending on several factors such as:

  • Availability of fibre
  • Distance from the telephone exchange
  • Where you've placed your router
  • If you are connected with ethernet or wi-fi
  • Your internet service provider or ISP

Test how fast your internet is and find out how it compares to the average internet speed in Henley with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Henley Average Download Speed Henley Average Upload Speed
61.70 Mbps 12.77 Mbps
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The way you choose to connect to the internet can affect your download and upload speed in Henley. An FTTP is the best kind of broadband connection available in the UK however, at the time of writing, this is only available to 31.83% of homes in the UK.

The slowest way to access the internet is ADSL, but for some customers in remote areas this type of connection is the only one that's available.

What should you consider when picking a broadband provider in Henley?

It's 2022, which means the internet is just as important as any other utility, some people might consider it the most important. So picking the right internet provider can be unnerving. Don't worry, let's take a look at the top four points that you should consider when picking a broadband provider in Henley.

Availability

The first thing to consider before picking a broadband provider in Henley is what's available. The majority of homes in Henley should be able to enjoy superfast' or fibre connections, those living in rural homes may have trouble getting fast broadband.

That being said, homes that have been built recently may already have access to ultrafast FTTH as developers often tend to install the latest networks when building new homes.

Type of connection

What kinds of internet connection are available in Henley?

  • Fibre broadband
    • This is fastest connection that's currently available in Henley
    • There are two categories of fibre broadband connections, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed that's at least 24 Mbps.
    • A Full Fibre connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is provided via your phone line.
    • Slower speeds up to 24 Mbps.
    • High availability with for 99.9% of Henley homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Restricted availability in some parts of Henley.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Henley.
    • Can be more expensive for heavy users without unlimited data.
    • Can tether to your smartphone without special equipment, though some mobile networks do not allow tethering.
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Henley broadband value for money

Henley broadband bill

You should also think about the price you pay for broadband in Henley. You will see many broadband providers are offering a low cost deal for new customers, however you might find the rate suddenly goes up. We recommend you double check the fine print of the deal when you sign up for a internet connection in Henley. Some providers will raise the price even during the initial contract period. In the news recently, there was a BT price hike which affects millions of BT customers.

Henley Broadband Reliability

The reliability of the broadband connection is in Henley must also be considered, with many people working from home full-time or just a few days per week, having a reliable internet connection to do your work is really important.

Then in our freetime we're playing online games with friends or streaming movies and TV shows which without a reliable broadband connection at your Henley home will be an important thing to consider.

Henley broadband customer service

Finally, the customer support of your Henley broadband internet is of utmost importance. There's a good chance you will never need to get in touch with your internet service provider, but should the need to contact them arises then having solid customer service that deals with your query quickly and efficiently is definitely something worth considering when making a decision for a broadband internet provider in Henley.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Henley have about their internet connection.

Broadband FAQs

How fast is the broadband in Henley?

The average broadband speed in Henley is:

Henley Average Download Speed Henley Average Upload Speed
61.70 Mbps 12.77 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to a green box on your street in Henley, from which it is connected to your property through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Henley home. That means it's the fastest and most reliable type of broadband fibre internet. At present, 31.83% of UK home .

How fast internet should my internet be?

That would depend on what kind of internet user you are. Take a look at this table for a general idea which speed you should choose when getting connected in Henley.

Usual Internet habits Recommended Download Speed Up to 2 devices
Up to 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Up to 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
More than 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels across longer distances, but has a slower speed. 5Ghz WiFi signals don't have as much range, but will transmit the data between devices at faster rates.

What's the landline area code in Henley

Corded telephone area code Henley

The landline area code, sometimes called the dialling code, for Henley is 01806. If you call someone in Henley, and you're located in a different region, you will need to add 01806 to the number you'd like to call.

How much does an 01806 Henley call cost?

If you have a call plan with your landline or mobile, then the call cost will probably be included with your tariff. If calls are not included with your tariff, it should cost in the region of 10p per minute, plus a small call set-up charge.

If you don't know whether you have calls included in your tariff, please check with your provider before making the call to avoid additional charges on your next phone bill.

How many dialling codes does the UK have? There's a total of 645 telephone area codes in the UK. They are a mix of three, four, or five digits long.

Gas and Electricity Supply in Henley

Residents in Henley can choose their gas and electricity provider, but whichever supplier they are with, the electricity and gas will always be supplied and maintained by the local network operator.

We call them Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that supplies your Henley home to the gas and electricity networks.

In many cases you won't need to speak to the Henley distribution network operator, but if you do, you can quickly find out which DNO covers Henley below.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Henley

The electricity distribution network operator for Henley is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Henley

There are no power plants within a 10 mile radius of Henley.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). In addition, a small percentage was produced from other kinds of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, and in the coming years this is expected to reduce as nuclear power stations in the UK’s begin to close, all but one is expected to stop producing energy by 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel sources include solar, wind, hydro, and biomass. This will conmtinue to rise as the UK is focussed on meeting its net-zero targets.

Municipalities Close By Henley

You might be wondering which municipalities are close to Henley, in the below table you will find the five closest municipalities to Henley.

Closest five municipalities to Henley
Municipality Distance from Henley
Witnesham -
Claydon -
Barham -
Needham Market -
Little Bealings 3.22 miles