Utilities in <u>Hermitage

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Your Complete Guide to Utilities in Hermitage

If you've moved and have questions about Hermitage? Our complete guide to utilities in Hermitage is going to provide you with everything there is to know about broadband, area codes, power generation and energy distributors, and Hermitage water and sewerage. Keep reading to learn everything about utilities in Hermitage.

About Hermitage, Berkshire

Hermitage RG18 has a population of 2,157 and is located in the county of Berkshire. Berkshire has a population of 915,157 people.

Who supplies my water in Hermitage?

Hermitage water services are supplied by Thames Water. Here are the main contact numbers for Thames Water:

How to reach your water provider in Hermitage

Ringing a contact number for Thames Water is just one method of contact to discuss your Hermitage water issues.

Below, you can find the principal telephone numbers for Thames Water general enquiries and emergencies.

Thames Water contact number Thames Water Emergency contact number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365
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Write to Thames Water

You can also get in touch with Thames Water, you have the choice of posting a letter or sending an email. You can also send your request via the Thames Water website.

If you prefer to write a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

If you want to email Thames Water, you must use the following email address:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Cost of water in Hermitage

Water bill in Hermitage

Water rates in Hermitage depend on whether your home has a water meter or not. You can easily find out whether your Hermitage water rates are metered or not by checking your water bill or by contacting your supplier. Homes with metered Hermitage water rates will have a meter number listed on their water bills.

Metered Customers in Hermitage

Customers who have a water meter installed at their Hermitage property will pay an annual charge that is fixed, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Thames Water. Whilst the variable charges are for the consumption at your Hermitage home.

Unmetered Customers in Hermitage

Customers without a meter at their Hermitage home have an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same no matter how much water you use at your Hermitage home.

The rate unmetered customers pay for water in Hermitage is going to be based on the rateable value of your home. The rateable value calculation of your Hermitage water rates will have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you have a small family, or live alone, getting a water meter for your Hermitage may save you money.

Customers with bigger families that use more water will probably not benefit by installing a water meter.

How much is the average water bill in Hermitage?

The average water bill Hermitage residents are being charged is £19.33 monthly, which works out at £232 a year.

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How do I pay my Hermitage water bill?

First, you must sign up and register with Thames Water. After you've registered with Thames Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Hermitage bill. While some customers like an annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. When you set up your Thames Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Hermitage?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Hermitage RG18, your water supplier is Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Hermitage Water Frequently Asked Questions

Below we have answered some common questions that customers in Hermitage have about their water supply.

Frequently Asked Questions About Water in Hermitage

Is tap water in Hermitage safe to drink?

Yes! You can drink the tap water in Hermitage. You can rest assured that Hermitage water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Hermitage water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Hermitage water to make it drinkable.

Where does the water in Hermitage come from?

There are three main sources of water that supply Hermitage:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Hermitage

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Hermitage is over 276ppm, this means the water in Hermitage is rated as very hard water.

What does this mean?

The water supply to your home in Hermitage contains an elevated level of hard water minerals. very hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. It also means an increased limescale build-up in your home appliances and it may affect the taste of your tap water.

Selectra recommends

We recommend adding a softening agent to the water in Hermitage.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Hermitage No Water

If you don't have any running water in your Hermitage home, you will first need to find out whether the problem is with your home plumbing or if the problem is a widespread issue affecting Hermitage.

If there is no water at your Hermitage home, is it only affecting cold water or hot water? If you still have cold water but no hot water, the issue is probably going to be with your home plumbing and not a problem affecting Hermitage.

If there is no cold water, not even a trickle, contact Thames Water for help. If this is the case, you can try these tips:

  1. Check for updates on the "In Your Area" sections of the Thames Water website for any information explaining why you have no water.
  2. Check the Twitter account of Thames Water, they will often tweet updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Verify your stop tap and make sure it's open.

Hermitage water leak or flooding

Hermitage water problems might include anything from a leak, a burst water main, or flooding in your Hermitage home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you notice a water leak or flooding outside your Hermitage property, you must do one of the following as soon as possible:

  1. Call Thames Water whether the problem is with clean water or wastewater.
  2. If you can go on the internet at your current location, navigate to the "report a leak" area of the Thames Water website and fill in the form to report the problem.

Why does the water in Hermitage taste strange?

If you find the taste or smell is different with your Hermitage water this could be down to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can impermeate the Hermitage water with an earthy taste or smell.
  3. Plumbing can also contribute to the taste of your household water, adding metallic, salty, or rubbery hints to Hermitage water.

If you have any queries or worries about your water's smell, taste, or appearance, you should get in touch with Thames Water on the contact details above.

Broadband in Hermitage RG18

Hermitageinternet connected globe

The broadband speed you get at your Hermitage home can vary depending on several factors such as:

  • Fibre availability
  • Distance from the telephone exchange
  • Placement of your router
  • If you're using wi-fi or ethernet
  • Which provider you have

Test how fast your internet is and find out how it compares to the average broadband speed for Hermitage with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Hermitage Average Download Speed Hermitage Average Upload Speed
96.40 Mbps 35.20 Mbps
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The type of internet connection you have can affect the speed you get at your home in Hermitage. An FTTP is the fastest internet connection available in the UK and is available to 31.83% of UK households.

ADSL internet connections are the slowest, in some remote parts of the UK this type of connection is the only one that's available.

Things to consider when searching for a broadband provider in Hermitage?

In 2022, the internet is about as important as any other utility, some people might consider it the most important. That means choosing an internet service provider could feel daunting. Don't worry, we've covered four main points that you should consider when searching for a broadband provider in Hermitage.

Availability

The first thing you need to think about whilst searching for a broadband provider in Hermitage is the availability. Whilst many homes in Hermitage should be able to enjoy fibre or 'superfast' broadband connections, those living in rural homes could face issues getting access to the fastest internet.

Although, homes that have been built in the last few years may already have access to ultrafast FTTH as developers often tend to install the latest infrastructure when constructing new homes.

Type of connection

How can I connect to the internet in Hermitage?

  • Fibre broadband
    • This is the fastest type of connection you can get in Hermitage
    • Fibre broadband is split into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of at least 24 Mbps.
    • A Full Fibre connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through a standard telephone line.
    • Limited download speed of up to 24 Mbps.
    • High availability with for 99.9% of Hermitage homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Availability can be limited in some parts of Hermitage.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Hermitage.
    • Can be more expensive for heavy users without unlimited data.
    • No special equipment required by tethering to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

Hermitage broadband price

Hermitage broadband bill

Another important consideration is the monthly cost of broadband in Hermitage. There are many providers offering a low cost deal for new customers, however you might find the rate suddenly goes up. We recommend you double check the fine print of the deal before you sign up to a broadband connection in Hermitage. Some providers may even increase the price during the initial contract period. We reported recently on the BT price hike that has affected millions of customers.

Hermitage Broadband Reliability

The reliability of broadband in Hermitage should also be considered, with so many people that work from home either full-time or part-time, knowing you have a reliable broadband connection to keep up to date with work your work is a priority.

When we're relaxing we're playing online games with friends or streaming movies and TV shows which without a reliable broadband connection at your Hermitage home is going to be important.

Hermitage broadband customer support

Our final tip, the customer support of your Hermitage broadband connection is really important. There's a good chance you will never need to contact your broadband provider, but should the need to contact them arises a provider with excellent customer service that is able to solve your issue in a fast and efficient manner is a strong plus when making a decision for a broadband internet provider in Hermitage.

Broadband FAQ

Below we've answered some our the most common questions that customers in Hermitage have about their internet connection.

Broadband Internet FAQs

Is the internet fast in Hermitage?

The average broadband speed in Hermitage is:

Hermitage Average Download Speed Hermitage Average Upload Speed
96.40 Mbps 35.20 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green cabinets that you might have near your home in Hermitage, from there it's connected to your home through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Hermitage house. This means it's very fast and extremely reliable. At the time of writing, 31.83% of UK home .

How fast internet should my internet be?

That will be dependant on what you will be using the internet for. Take a look at this table to find out which speed you should take when signing up for broadband in Hermitage.

Main internet uses Recommended Download Speed Up to 2 devices
Up to 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Up to 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to talk to your connected devices. 2.4Ghz WiFi signals travel further, but transmit data at slower speeds. 5Ghz WiFi signals have less range, but your data will be transmitted faster.

What's the telephone dialling code of Hermitage

Corded telephone area code Hermitage

The telephone area code, sometimes called the landline dialling code, for Hermitage is 01806. If you're calling somebody in Hermitage, and you are not in the same area, you must add 01806 to the number you'd like to call.

How much does an 01806 Hermitage call cost?

If you have a call plan with your mobile or landline tariff, the phone call should be included with your tariff. Without an inclusive calls plan, you can expect to pay around 10p per minute, plus a small call set-up charge.

If you are unsure whether you have calls included in your tariff, you should ask your provider before calling to avoid unexpected charges on your bill.

How many different area codes are there in the UK? There's a total of 645 telephone area codes in the UK. UK area codes can be three, four, or five digits long.

Gas and Electricity Supply in Hermitage

People living in Hermitage are able to choose their gas and electricity provider, but whichever supplier they are with, the gas and electricity is going to be distributed and taken care of by the regional network operator.

These network operators are officially called Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that connects your Hermitage home to the gas network and electricity grid.

In many cases you won't need to contact the Hermitage distribution network operator, but should the need arise, you can easily find out which DNO is responsible for Hermitage right here.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Hermitage

The electricity distribution network operator for Hermitage is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:

Scottish and Southern Electricity Networks - Central Southern England Contact Information
General Enquiries 0800 048 3516
Emergencies 0800 072 7282
Email GE@ssen.co.uk
Website https://www.ssen.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Hermitage

There are no power plants within a 10 mile radius of Hermitage.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Furthermore, a small amount was produced from fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, and in the coming years this is expected to reduce as nuclear power stations in the UK’s begin to close, all but one is expected to stop producing energy by 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable sources can include wind, solar, hydro, and biomass. This is expected to continue rising as the UK strives to hit its net-zero targets.

Towns and Cities Near Hermitage

If you've ever wondered which municipalities are close to Hermitage, in the table below you can see the five closest municipalities to Hermitage.

Closest five municipalities to Hermitage
Municipality Distance from Hermitage
Hampstead Norreys 0.01 miles
Thatcham 2.64 miles
Newbury 3.36 miles
Chieveley 3.8 miles