Utilities in <u>High Beach

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A Complete Guide to Utilities in High Beach

Are you moving and want to know more about High Beach? Our utilities guide to High Beach will explain in detail everything about broadband, area codes, power generation and energy distributors, and High Beach water and sewerage. Keep reading to learn everything about utilities in High Beach.

About High Beach, Essex

High Beach IG10 has a population of 275 and is located in the county of Essex. Essex has a population of 1,832,752 people.

Who supplies my water in High Beach?

High Beach water services are supplied by Essex & Suffolk Water. Below are the main phone numbers for Essex & Suffolk Water, and Thames Water:

How to reach your water providers in High Beach

Calling a phone number for Essex & Suffolk Water or Thames Water is one of many contact methods to deal with your High Beach water problems.

Essex & Suffolk Water telephone numbers

In the table below we have listed the main telephone numbers for Essex & Suffolk Water general enquiries and emergencies.

Essex & Suffolk Water telephone number Essex & Suffolk Water Emergency telephone number
0345 782 0111 0800 526 337
Mon-Fri 8am-7pm, Sat 8am to 1pm, Emergencies 24/7/365
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Thames Water telephone numbers

In the table below we have listed the main telephone numbers for Thames Water general enquiries and emergencies.

Thames Water telephone number Thames Water Emergency telephone number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Write to Essex & Suffolk Water or Thames Water

You can also get in touch with Essex & Suffolk Water or Thames Water, by composing a letter or sending an email. You can also submit your request on the Essex & Suffolk Water or Thames Water website.

Essex & Suffolk Water

If you prefer to send a letter to Essex & Suffolk Water can do so by writing to the Essex & Suffolk Water address below:

Essex & Suffolk Water Address
Northumbrian Water Ltd, Northumbria House, Abbey Road
DH1 5FJ
Durham

Customers that would rather email Essex & Suffolk Water, you must use the following email address:

Essex & Suffolk Water Email Address
webcustaccs@eswater.co.uk

Thames Water

If you prefer to send a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

Customers that would rather email Thames Water, you must use the following email address:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Cost of water in High Beach

Water bill in High Beach

Water rates in High Beach will vary depending on if your home has a water meter or not. It's easy to find out if your High Beach water rates are metered or not by checking your water bill or by getting in touch with the supplier. Homes with metered High Beach water rates will have a meter number listed on their water bills.

Metered Customers in High Beach

Customers who have a water meter installed at their High Beach home will pay a fixed annual charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Essex & Suffolk Water or Thames Water. Whilst the variable charges are for the consumption at your High Beach home.

Unmetered Customers in High Beach

Customers without a meter at their High Beach home have an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same regardless of how much water consumed at your High Beach home.

Water rates for unmetered customers in High Beach will be based on the rateable value of your home. The rateable value part of your High Beach water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If your family is small, or you don't live with others, getting a water meter for your High Beach may save you money.

Customers with big families are probably not going to save money by installing a water meter.

How much is the average water bill in High Beach?

The average water bill High Beach residents are being charged varies between water suppliers. You can see in the table below the average water bill by supplier:

Supplier Average Water Bill Monthly Average Annual Water Bill
Essex & Suffolk Water £20.50 £246
Thames Water £19.33 £232
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How do I pay my High Beach water bill?

You will first need to register with Essex & Suffolk Water or Thames Water. Once you've registered an account with Essex & Suffolk Water or Thames Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your High Beach bill. Whilst some customers would prefer to pay annually, other customers would prefer quarterly, monthly, or even weekly payments instead. When you set up your Essex & Suffolk Water or Thames Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in High Beach?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in High Beach IG10, your water suppliers are Essex & Suffolk Water and Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

High Beach Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in High Beach have about their water supply.

Frequently Asked Questions About Water in High Beach

Is tap water in High Beach safe to drink?

Yes! You can drink the tap water in High Beach. You can rest assured that High Beach water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given High Beach water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter High Beach water to make it drinkable.

Where does the water in High Beach come from?

There are three main sources of water that supply High Beach:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in High Beach

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in High Beach is more than 201ppm, this means the water in High Beach is rated as hard water.

What does this mean?

The water being supplied to your home in High Beach contains an elevated level of hard water minerals. hard water will not clean your clothes, dishes, or your body efficiently, and your appliances will be less efficient which is not good news for your utility bills. It also means an increased limescale build-up in your home appliances and the taste of your tap water may be affected.

Selectra recommends

You should add a water softener to the water in High Beach.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

High Beach No Water

If there isn't any running water in your High Beach home, you will first need to find out whether the problem is with your home plumbing or if the problem is a widespread issue affecting High Beach.

If there is no water at your High Beach home, do you only have no cold water or no hot water? If you don't have hot water but have cold water, the issue is probably going to be with your home plumbing and not a problem affecting High Beach.

If your home has no cold water, not even a trickle, contact Essex & Suffolk Water or Thames Water for help. You can also try the following:

  1. Check the "In Your Area" sections of the Essex & Suffolk Water or Thames Water website for any information explaining why you have no water.
  2. Check the Twitter account of Essex & Suffolk Water or Thames Water, they will often tweet updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Make sure your stop tap is in the open position.

High Beach water leak or flooding

High Beach water problems could be anything from flooding or a leak, to a burst water main in your High Beach home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you find a water leak or flooding that's not inside your High Beach property, you need to do one of the following as quickly as you can:

  1. Contact Essex & Suffolk Water or Thames Water regardless if the problem relates to wastewater or clean water.
  2. If you can go on the internet at your current location, navigate to the "report a leak" area of the Essex & Suffolk Water or Thames Water website and complete the online form to report the issue.

Why does the water in High Beach taste strange?

If you find the taste or smell is different with your High Beach water this may be due to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can affect it by infusing your High Beach water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding salty, metallic, or rubbery hints to High Beach water.

If you have questions about your water's taste, smell, or appearance, you should not hesitate to reach Essex & Suffolk Water or Thames Water using the contact information above.

Broadband Speed in High Beach IG10

High Beachinternet connected globe

The speed of your broadband connection at your High Beach home is dependant upon several factors such as:

  • Fibre availability
  • Proximity of the local telephone exchange
  • Placement of your router
  • If you're using wi-fi or ethernet
  • Your internet service provider or ISP

Test the speed of your connection and see how it compares to the average broadband speed for High Beach with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

High Beach Average Download Speed High Beach Average Upload Speed
59.70 Mbps 10.80 Mbps
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The type of internet connection you have can have an effect on the speed you get in High Beach. An FTTP is currently the fastest broadband connection you can get in the UK and is available to 31.83% of UK households.

The slowest way to access the internet is ADSL, but for some customers in remote areas it's the only type of internet connection available.

What should you consider when picking a broadband provider in High Beach?

In 2022, the internet is about as important as any other utility, perhaps more important. That means choosing an internet service provider can be unnerving. Worry not, let's take a look at the top four points worth considering before picking a broadband provider in High Beach.

Availability

The first thing you need to think about whilst picking a broadband provider in High Beach is what's available. The majority of homes in High Beach should be able to enjoy superfast' or fibre connections, those living in rural homes may have limited access to the type of connection.

However, new builds and properties that have been constructed in the last few years may already have access to ultrafast FTTH as developers often tend to install the latest infrastructure when constructing new homes.

Type of connection

How can I connect to the internet in High Beach?

  • Fibre broadband
    • This is fastest connection that's currently available in High Beach
    • There are two categories of fibre broadband connections, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of more than 24 Mbps.
    • A Full Fibre broadband connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through a standard telephone line.
    • Limited download speed of up to 24 Mbps.
    • Available to the majority of High Beach homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Limited availability in some parts of High Beach.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in High Beach.
    • Might work out more expensive without an unlimited data plan.
    • No special equipment required by tethering to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

High Beach broadband value for money

High Beach broadband bill

You should also think about the price you pay for broadband in High Beach. It's easy to find a broadband provider that's offering a low priced offer especially for new customers, but the price is often for a limited period. You should always look in the terms and conditions of the deal before you sign up to a broadband connection in High Beach. Some providers may even increase the price before your contract has finished. We reported recently on the BT price hike that has affected millions of customers.

High Beach Broadband Reliability

The reliability of the broadband connection is in High Beach should also be considered, with many of us working from home on a part-time or full-time basis, knowing you have a reliable broadband connection to keep up to date with work your work is really important.

Then in our freetime we're watching movies online or gaming online meaning without an internet connection that's reliable at your High Beach home will be an important thing to consider.

High Beach broadband customer service

Our final tip, the technical support for your High Beach broadband connection is of utmost importance. Hopefully you shouldn't have to get in touch with your internet service provider, however, if you have an issue and need to get in touch with them a provider with excellent customer service that is able to solve your issue quickly and efficiently is definitely something worth considering when making a decision for a broadband internet provider in High Beach.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in High Beach have about their internet connection.

Broadband Frequently Asked Questions

What's the average broadband speed in High Beach?

The average broadband speed in High Beach is:

High Beach Average Download Speed High Beach Average Upload Speed
59.70 Mbps 10.80 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green boxes on your street in High Beach, it's then connected to your house via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your High Beach property. This means it's very fast and extremely reliable. At the time of writing, 31.83% of houses in the UK .

What speed internet is best for me?

It really does depend on how you will use the internet. Check out the table below to find out what sort of download speed you should choose when getting connected in High Beach.

Frequent internet uses Recommended Broadband Download Speed 2 devices or less
2 devices or less Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
3-5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to talk to your connected devices. 2.4Ghz WiFi signals travel further, but has a slower speed. 5Ghz WiFi signals have less range, but are able to transmit your data at faster speeds.

What's the telephone area code for High Beach

Corded telephone area code High Beach

The telephone area code, sometimes called the landline dialling code, for High Beach is 020. If you're calling somebody in High Beach, and you're located in a different region, you will need to add 020 before the number you're trying to call.

How much does an 020 High Beach call cost?

If you have calls included with your landline or mobile, then the call cost should be included in that tariff. Without an inclusive calls plan, it should cost in the region of 10p per minute, plus an additional call set-up charge.

If you don't know whether you have a plan that includes calls, you should ask your provider before calling to avoid additional charges on your next phone bill.

How many dialling codes does the UK have? There's a total of 645 telephone area codes in the UK. They are a mix of three, four, or five digits long.

Gas and Electricity Supply in High Beach

Residents of High Beach are free to choose their gas and electricity provider, but whichever supplier they are with, the gas and electricity is going to be distributed and taken care of by the local network operator.

We call them Distribution Network operators (DNOs) and they are the company that own and operates the infrastructure that connect your High Beach home to the electricity grid and gas networks.

Most of the time you won't need to speak to the High Beach distribution network operator, but should you ever need to, you can easily find out which DNO is responsible for High Beach right here.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for High Beach

The electricity distribution network operator for High Beach is UK Power Networks - London. You can find the UK Power Networks - London contact details in the table below:

UK Power Networks - London Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near High Beach

There are no power plants within a 10 mile radius of High Beach.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). In addition, a small percentage was produced from other kinds of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations are scheduled for closure, only one will still be generating energy 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable sources can include wind, solar, hydro, and biomass. This will conmtinue to rise as the UK strives to hit its net-zero targets.

Towns and Cities Near High Beach

You might be wondering which municipalities are nearby High Beach, in the below table you will find the five nearest towns and cities to High Beach.

Closest five municipalities to High Beach
Municipality Distance from High Beach
Buckhurst Hill 2.25 miles
Theydon Bois 2.83 miles
Epping 2.83 miles
Stapleford Abbotts 2.95 miles