Utilities in <u>Highams Park

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A Complete Guide to Utilities in Highams Park

If you just moved and have some questions about Highams Park? Our complete guide to utilities in Highams Park will explain in detail everything about broadband, area codes, power generation and energy distributors, and Highams Park water and sewerage. Keep reading to learn everything about utilities in Highams Park.

About Highams Park, Essex

Highams Park E4 has a population of 11,355 and is located in the county of Essex. Essex has a population of 1,832,752 people.

Who supplies my water in Highams Park?

Highams Park water services are provided by Thames Water. Here are the main contact numbers for Thames Water:

How to get in touch with the water supplier in Highams Park

Ringing a contact number for Thames Water is one of many options to discuss your Highams Park water problems.

In the table below we have listed the main phone numbers for Thames Water general enquiries and emergencies.

Thames Water telephone number Thames Water Emergency telephone number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365
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Write to Thames Water

You can also get in touch with Thames Water, you have the choice of posting a letter or sending an email. You can even send your message through the Thames Water website.

If you prefer to write a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

If you would like to email Thames Water, you can use the email address below:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Cost of water in Highams Park

Water bill in Highams Park

Water rates in Highams Park will vary depending on if your home has a water meter or not. You can easily check if your Highams Park water rates are metered or unmetered rates by checking your water bill or by contacting your supplier. Homes with metered Highams Park water rates will have a meter number listed on their water bills.

Metered Customers in Highams Park

Customers with a water meter at their Highams Park home will pay a fixed annual charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Thames Water. While the variable charges cover the usage at your Highams Park home.

Unmetered Customers in Highams Park

Customers that don't have a water meter at their Highams Park home will pay an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of the amount of water you use at your Highams Park home.

The rate unmetered customers pay for water in Highams Park is going to be based on the rateable value of your home. The rateable value part of your Highams Park water rates would have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you are single, or have a small family, having a water meter installed at your Highams Park may save you money.

Customers with big families are probably not going to save money by having a meter installed.

How much is the average water bill in Highams Park?

The average water bill Highams Park residents are charged is £19.33 per month, which is £232 per year.

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How do I pay my Highams Park water bill?

First of all, you will need to register with Thames Water. Once you've registered an account with Thames Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Highams Park bill. Whilst some customers prefer to make a single annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. As soon as you've set up your Thames Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Highams Park?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Highams Park E4, your water supplier is Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Highams Park Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Highams Park have about their water supply.

Frequently Asked Questions About Water in Highams Park

Is water from the tap in Highams Park safe to drink?

Yes! It's safe to drink the tap water in Highams Park. You can rest assured that Highams Park water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Highams Park water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Highams Park water to make it drinkable.

Where does the water in Highams Park come from?

There are three main sources of water that supply Highams Park:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Highams Park

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Highams Park is over 276ppm, that makes the water hardness in Highams Park is rated as very hard water.

What does this mean?

The water being supplied to your home in Highams Park contains slightly elevated levels of minerals that cause hard water. very hard water will not clean your clothes, dishes, or your body efficiently, and your appliances will be less efficient which is not good news for your utility bills. It also means an increased limescale build-up in your home appliances and it may affect the taste of your tap water.

Selectra recommends

Adding a softener to the water is recommended in Highams Park.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Highams Park No Water

If you have no water in your Highams Park home, you will need to check if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Highams Park.

If there is no water at your Highams Park home, do you only have no cold water or no hot water? If the problem is only affecting your hot water, the problem will be with the plumbing at your home and not a problem affecting Highams Park.

If there is no cold water, not even a trickle, contact Thames Water for assistance. You can also try the following:

  1. Look at the "In Your Area" sections on the Thames Water website for any explanations as to why you have no water.
  2. Examine the Twitter account of Thames Water, they often post incident updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Check that your stop tap is open.

Highams Park water leak or flooding

Highams Park water problems might include anything from a leak, a burst water main, or flooding in your Highams Park home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you find a water leak or flooding that's not inside your Highams Park property, you must do one of the following as soon as possible:

  1. Ring Thames Water regardless if the issue relates to drinking water or wastewater.
  2. If you can access the internet from your location, navigate to the "report a leak" area of the Thames Water website and complete the online form to report the issue.

Why does the water in Highams Park taste strange?

If you notice a change in taste or smell with your Highams Park water this could be down to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can infuse the Highams Park water with an earthy smell or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding metallic, salty, or rubbery hints to Highams Park water.

If you have any queries or worries about your water's smell, taste, or appearance, you should not hesitate to reach Thames Water via the contact channels listed above.

Internet in Highams Park E4

Highams Parkinternet connected globe

The speed of your broadband connection at your Highams Park home can vary depending on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Proximity of the local telephone exchange
  • Where you've placed your router
  • If you are connected with ethernet or wi-fi
  • Which provider you have

Test the speed of your connection and see if it matches the average internet speed in Highams Park with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Highams Park Average Download Speed Highams Park Average Upload Speed
82.90 Mbps 11.60 Mbps
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The way you choose to connect to the internet can have an effect on the speed you get in Highams Park. An FTTP is the fastest internet connection available in the UK and is available to 31.83% of homes in the UK.

The slowest way to access the internet is ADSL, in some remote parts of the UK it is the only means of connection that's available.

What should you consider when picking a broadband provider in Highams Park?

It's 2022, which means the internet is just as important as any other utility, perhaps more important. That means choosing an internet service provider could feel daunting. To ease the pressure, we've covered four main points to think about when picking a broadband provider in Highams Park.

Availability

The first point to bear in mind whilst picking a broadband provider in Highams Park is what's available. Most homes in Highams Park should have access to fibre or 'superfast' broadband connections, people outside a built-up area may have limited access to the type of connection.

That being said, homes that have been built recently should be able to enjoy access to the FTTH since developers often install the latest networks when building new homes.

Type of connection

What kinds of internet connection are available in Highams Park?

  • Fibre broadband
    • This is the fastest available internet connection in Highams Park
    • Fibre broadband is split into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of more than 24 Mbps.
    • A Full Fibre connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is provided via your phone line.
    • Limited download speed of up to 24 Mbps.
    • Available to the majority of Highams Park homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Limited availability in some parts of Highams Park.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Highams Park.
    • Might work out more expensive without an unlimited data plan.
    • Can tether to your smartphone without special equipment, though some mobile networks do not allow tethering.
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broadband connections options

Highams Park broadband price

Highams Park broadband bill

You should also think about how much it costs for the broadband in Highams Park. You will see many broadband providers are offering a low priced offer especially for new customers, however you might find the rate suddenly goes up. You should always look in the small print of the offer when you sign up for a internet service in Highams Park. There are some providers that will increase the price you pay before your contract has finished. In the news recently, there was a BT price hike which affects millions of BT customers.

Highams Park Broadband Reliability

The reliability of broadband in Highams Park must also be considered, with many of us working from home either full-time or part-time, knowing you have a reliable broadband connection to do your work is really important.

When we're relaxing we're streaming movies or playing online games with friends which without a reliable broadband connection at your Highams Park home will be an important thing to consider.

Highams Park broadband customer service

Finally, the technical support for your Highams Park broadband connection is really important. You might never need to contact your broadband provider, but if you ever do need to speak to them a high level of customer support that is able to solve your issue quickly and efficiently should be considered when selecting an internet provider in Highams Park.

Broadband FAQ

Below we've answered some our the most common questions that customers in Highams Park ask about their broadband.

Broadband Frequently Asked Questions

How fast is the broadband in Highams Park?

The average speed of broadband in Highams Park is:

Highams Park Average Download Speed Highams Park Average Upload Speed
82.90 Mbps 11.60 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green boxes on your street in Highams Park, it's then connected to your house through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Highams Park home. That means it's the fastest and most reliable type of broadband fibre internet. At the time of writing, 31.83% of houses in the UK .

How fast internet should my internet be?

It really does depend on what kind of internet user you are. Check out the table below for a general idea which speed you should take when getting connected in Highams Park.

Usual Internet habits Recommended Broadband Download Speed Up to 2 devices
Up to 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
Over 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels across longer distances, but transmit data at slower speeds. 5Ghz WiFi signals don't have as much range, but are able to transmit your data at faster speeds.

What's the telephone dialling code of Highams Park

Corded telephone area code Highams Park

The telephone area code, sometimes called the landline dialling code, for Highams Park is 01806. If you call someone in Highams Park, and you're located in a different region, you must add 01806 to the number you're calling.

How much does an 01806 Highams Park call cost?

If you have a call plan with your landline or mobile, then the call cost will probably be included in that tariff. Without an inclusive calls plan, you can expect to pay around 10p per minute, plus the call set-up charge.

If you are unsure whether you have inclusive calls, we recommend getting in touch with your provider before calling to avoid additional charges on your next phone bill.

How many telephone area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. UK area codes can be three, four, or five digits long.

Gas and Electricity in Highams Park

Residents of Highams Park can choose their gas and electricity supplier, but regardless of the supplier they are billed by, the electricity and gas will always be supplied and maintained by the network operator for the region.

These network operators are officially called Distribution Network operators (DNOs) and it is these companies that own and operates the infrastructure that connect your Highams Park home to the electricity grid and gas networks.

In many cases you will never need to ever contact the Highams Park distribution network operator, but if you do, you can quickly find out which DNO covers Highams Park right here.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Highams Park

The electricity distribution network operator for Highams Park is UK Power Networks - London. You can find the UK Power Networks - London contact details in the table below:

UK Power Networks - London Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Highams Park

There are no power plants within a 10 mile radius of Highams Park.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Furthermore, a small percentage was produced from other types of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations are scheduled for closure, by 2035 there will only one nuclear power plant still producing energy. However, new nuclear reactors are being planned such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel sources include solar, wind, hydro, and biomass. This is expected to continue rising as the UK is focussed on meeting its net-zero targets.

Towns and Cities Near Highams Park

If you've ever wondered which municipalities are within reach of Highams Park, in the table below you can see the closest five municipalities to Highams Park.

Closest five municipalities to Highams Park
Municipality Distance from Highams Park
Chingford 0.01 miles
Buckhurst Hill 1.74 miles
Woodford Bridge 2.06 miles
Woodford Green 2.06 miles
Edmonton 2.31 miles