Utilities in <u>Holmes Chapel

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A Complete Guide to Utilities in Holmes Chapel

If you just moved and have some questions about Holmes Chapel? Our utilities guide to Holmes Chapel will help you to find out everything about broadband, area codes, power generation and energy distributors, and Holmes Chapel water and sewerage. Keep reading to learn everything about utilities in Holmes Chapel.

About Holmes Chapel, Cheshire

Holmes Chapel CW4 has a population of 5,605 and is located in the county of Cheshire. Cheshire has a population of 931,347 people.

Who supplies my water in Holmes Chapel?

Holmes Chapel water services are provided by Severn Trent. Here are the main contact numbers for Severn Trent, and United Utilities:

How to reach your water providers in Holmes Chapel

Calling a phone number for Severn Trent or United Utilities is one of many options to deal with your Holmes Chapel water account.

Severn Trent telephone numbers

In the table below we have listed the main telephone numbers for Severn Trent general enquiries and emergencies.

Severn Trent telephone number Severn Trent Emergency telephone number
0345 750 0500 0800 783 4444
Mon-Fri 8am-8pm, Sat 9am-3pm, Bank Holidays 9am-5pm, Emergencies 24/7/365
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United Utilities telephone numbers

In the table below we have listed the main telephone numbers for United Utilities general enquiries and emergencies.

United Utilities telephone number United Utilities Emergency telephone number
0345 672 2888 0345 672 3723
Mon-Fri 8am-8pm, Sat 8am-4pm, Emergencies 24/7/365

Write to Severn Trent or United Utilities

Additionally, you can communicate with Severn Trent or United Utilities, either by email or with a letter in the post. You can also submit your request on the Severn Trent or United Utilities website.

Severn Trent

If you prefer to send a letter to Severn Trent can do so by writing to the Severn Trent address below:

Severn Trent Address
PO Box 407
Darlington
DL1 9WD

Customers that would rather email Severn Trent, you must use the following email address:

Severn Trent Email Address
customercare@severntrent.co.uk

United Utilities

If you prefer to send a letter to United Utilities can do so by writing to the United Utilities address below:

United Utilities Address
United Utilities, PO Box 453
Warrington
WA55 1SE

Water rates in Holmes Chapel

Water bill in Holmes Chapel

Water rates in Holmes Chapel will vary depending on if your home has a water meter or not. You can easily find out whether your Holmes Chapel water rates are metered or not by checking your water bill or by speaking to the supplier. Homes with metered Holmes Chapel water rates will have a meter number listed on their water bills.

Metered Customers in Holmes Chapel

Customers who have a water meter installed at their Holmes Chapel property will pay an annual charge that is fixed, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Severn Trent or United Utilities. Whilst the variable charges are for the consumption at your Holmes Chapel home.

Unmetered Customers in Holmes Chapel

Customers who don't have a meter at their Holmes Chapel home will pay an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same no matter how much water you use at your Holmes Chapel home.

The rate unmetered customers pay for water in Holmes Chapel will be based on the rateable value of your home. The rateable value calculation of your Holmes Chapel water rates will have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? That depends on how much water you consume. If your family is small, or you don't live with others, having a water meter installed at your Holmes Chapel could be cheaper.

Customers with big families are probably not going to save money by getting a water meter installed.

How much is the average water bill in Holmes Chapel?

The average water bill Holmes Chapel residents are billed will depend on which water company supplies your home. The table below shows the average water bill by supplier:

Supplier Average Water Bill Per Month Average Annual Water Bill
Severn Trent £16.58 £199
United Utilities £16.83 £202
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How do I pay my Holmes Chapel water bill?

You will first need to register with Severn Trent or United Utilities. After you register your details with Severn Trent or United Utilities, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Holmes Chapel bill. While some customers like an annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. After you've set up your Severn Trent or United Utilities account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Holmes Chapel?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Holmes Chapel CW4, your water suppliers are Severn Trent and United Utilities.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Holmes Chapel Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Holmes Chapel have about their water supply.

Frequently Asked Questions About Water in Holmes Chapel

Is water from the tap in Holmes Chapel safe to drink?

Yes! It's safe to drink the tap water in Holmes Chapel. You can rest assured that Holmes Chapel water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Holmes Chapel water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Holmes Chapel water to make it drinkable.

Where does the water in Holmes Chapel come from?

There are three main sources of water that supply Holmes Chapel:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Holmes Chapel

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Holmes Chapel is more than 201ppm, this means the water in Holmes Chapel is rated as hard water.

What does this mean?

The clean water supply to your home in Holmes Chapel contains an elevated level of hard water minerals. hard water will not clean your clothes, dishes, or your body efficiently, and your appliances will be less efficient which is not good news for your utility bills. There may also be more limescale in your appliances and your tap water taste may be affected.

Selectra recommends

You should add a water softener to the water in Holmes Chapel.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Holmes Chapel No Water

If there isn't any running water in your Holmes Chapel home, you will first need to find out whether the problem is with your home plumbing or if the problem is an outage affecting Holmes Chapel.

If there is no water at your Holmes Chapel home, do you only have no cold water or no hot water? If you still have cold water but no hot water, the issue is probably going to be with your home plumbing and not a problem affecting Holmes Chapel.

If you don't have any cold water, not even a trickle, contact Severn Trent or United Utilities for help. If this is the case, you can try these tips:

  1. Check the "In Your Area" sections of the Severn Trent or United Utilities website for any information explaining why you have no water.
  2. Have a look at the Twitter account for Severn Trent or United Utilities, they often post incident updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Verify your stop tap and make sure it's open.

Holmes Chapel water leak or flooding

Holmes Chapel water problems might include anything from flooding or a leak, to a burst water main in your Holmes Chapel home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you notice a water leak or flooding outside your Holmes Chapel property, you need to do one of the following as quickly as you can:

  1. Call Severn Trent or United Utilities regardless if the problem relates to wastewater or clean water.
  2. If you can access the internet from your location, go to the "report a leak" section of the Severn Trent or United Utilities website and complete the online form to report the issue.

Why does the water in Holmes Chapel taste strange?

If you detect a difference in smell or taste of your Holmes Chapel water this could be because of one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can impermeate the Holmes Chapel water with an earthy smell or taste.
  3. Plumbing can cause the taste of your water to change, adding metallic, salty, or rubbery hints to Holmes Chapel water.

If you are unsure about your water's appearance, smell, or taste, you can speak to Severn Trent or United Utilities using the contact information above.

Broadband Speed in Holmes Chapel CW4

Holmes Chapelinternet connected globe

The speed of your internet connection at your Holmes Chapel home is dependant upon several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Proximity of the local telephone exchange
  • Where you've placed your router
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test how fast your internet is and find out how it compares to the average connection speed for Holmes Chapel with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Holmes Chapel Average Download Speed Holmes Chapel Average Upload Speed
51.20 Mbps 11.35 Mbps
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The way you choose to connect to the internet can affect your download and upload speed in Holmes Chapel. An FTTP is the fastest internet connection available in the UK and is available to 31.83% of UK households.

ADSL is the slowest type of connection, but for some customers in remote areas it is the only means of connection available.

What to look for when picking a broadband provider in Holmes Chapel?

In 2022, the internet is about as important as any other utility, perhaps more important. So picking the right internet provider might seem daunting at first. Worry not, let's take a look at the top four points worth considering before picking a broadband provider in Holmes Chapel.

Availability

The first thing you need to think about when picking a broadband provider in Holmes Chapel is what's available. Whilst many homes in Holmes Chapel should be able to enjoy fibre or 'superfast' connections, those living in rural homes could face issues getting access to the fastest internet.

However, new builds and properties that have been constructed in the last few years may already have access to ultrafast FTTH because property developers will often choose to install the latest networks when building new homes.

Type of connection

What kinds of internet connection are available in Holmes Chapel?

  • Fibre broadband
    • This is the fastest type of connection you can get in Holmes Chapel
    • Fibre broadband is split into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of at least 24 Mbps.
    • A Full Fibre broadband connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's provided via your phone line.
    • Slower speeds up to 24 Mbps.
    • Available to the majority of Holmes Chapel homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Available only via Virgin Media.
    • Limited availability in some parts of Holmes Chapel.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Holmes Chapel.
    • Might work out more expensive without an unlimited data plan.
    • You don't need a router if you tether the connection to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

Holmes Chapel broadband cost

Holmes Chapel broadband bill

You also need to consider the price you pay for broadband in Holmes Chapel. It's easy to find a broadband provider that's offering a cheap introductory offer for new customers, but the price is often for a limited period. We recommend you double check the fine print of the deal before you commit to a internet connection in Holmes Chapel. There are some providers that will increase the price you pay before your contract has finished. In the news recently, there was a BT price hike which affects millions of BT customers.

Holmes Chapel Broadband Reliability

How reliable the broadband is in Holmes Chapel must also be considered, with many people working from home either full-time or part-time, knowing you have a reliable broadband connection to keep up to date with work your work can be extremely important.

Then in our freetime we're streaming movies or playing online games with friends meaning without an internet connection that's reliable at your Holmes Chapel home is something to think about.

Holmes Chapel broadband customer service

Our final tip, the technical support for your Holmes Chapel broadband internet is extremely important. Hopefully you shouldn't have to get in touch with your internet service provider, however, if you have an issue and need to get in touch with them a provider with excellent customer service that can deal with your problem quickly and efficiently is a strong plus when making a decision for a broadband internet provider in Holmes Chapel.

Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Holmes Chapel have about their internet connection.

Broadband Internet FAQs

What's the average broadband speed in Holmes Chapel?

The average broadband speed in Holmes Chapel is:

Holmes Chapel Average Download Speed Holmes Chapel Average Upload Speed
51.20 Mbps 11.35 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green cabinets that you might have near your home in Holmes Chapel, from there it's connected to your home via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Holmes Chapel property. That means it's the fastest and most reliable type of broadband fibre internet. At present, 31.83% of houses in the UK .

What broadband speed do I need?

It really does depend on what you will be using the internet for. Check out the table below for a rough guide to which speed you should pick for a broadband service in Holmes Chapel.

Frequent internet uses Recommended Broadband Speed 2 devices or less
2 devices or less Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Up to 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals don't have as much range, but will transmit the data between devices at faster rates.

What's the telephone dialling code of Holmes Chapel

Corded telephone area code Holmes Chapel

The telephone area code, sometimes called the landline dialling code, for Holmes Chapel is 01477. If you're calling somebody in Holmes Chapel, and you are in a different area, you will need to add 01477 to the number you're calling.

How much does an 01477 Holmes Chapel call cost?

If you have calls included with your landline or mobile tariff, then the call cost should be included in that tariff. If calls are not included with your tariff, the cost of the call will be about 10p per minute, plus an additional call set-up charge.

If you don't know whether you have a plan that includes calls, you should ask your provider before you make the call to avoid additional charges on your next phone bill.

How many different area codes are there in the UK? There's a total of 645 telephone area codes in the UK. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity Supply in Holmes Chapel

People living in Holmes Chapel are free to choose their gas and electricity provider, but regardless of which supplier they choose, the electricity and gas will always be supplied and maintained by the regional network operator.

These network operators are officially called Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that connects your Holmes Chapel home to the gas network and electricity grid.

Most of the time you won't need to contact the Holmes Chapel distribution network operator, but should you ever need to, you can quickly find out which DNO covers Holmes Chapel below.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Holmes Chapel

The electricity distribution network operator for Holmes Chapel is SP Energy Networks - Merseyside and North Wales. You can find the SP Energy Networks - Merseyside and North Wales contact details in the table below:

SP Energy Networks - Merseyside and North Wales Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 001 5400
Email customercare@spenergynetworks.com
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 3 Prenton Way
Prenton

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Holmes Chapel

There are no power plants within a 10 mile radius of Holmes Chapel.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This came mostly from natural gas (42%) and coal (2.7%). Additionally, a tiny amount was generated with other kinds of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, in the next few years we can expect this to reduce as nuclear power stations in the UK’s begin to close, all but one is expected to stop producing energy by 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel sources include solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK is focussed on meeting its net-zero targets.

Municipalities Close By Holmes Chapel

Perhaps you're wondering which towns and cities are nearby Holmes Chapel, in the below table you will find the five nearest towns and cities to Holmes Chapel.

Closest five municipalities to Holmes Chapel
Municipality Distance from Holmes Chapel
Middlewich 2.99 miles
Sandbach 4.63 miles
Winsford 5.77 miles
Congleton 6.94 miles
Crewe 8.46 miles