Utilities in <u>Holyport

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Your Complete Guide to Utilities in Holyport

Are you moving and want to know more about Holyport? Our comprehensive utilities guide to Holyport is going to provide you with everything you need to know about broadband, area codes, power generation and energy distributors, and Holyport water and sewerage. Keep reading to learn everything about utilities in Holyport.

About Holyport, Berkshire

Holyport SL6 is located in the county of Berkshire. Berkshire has a population of 915,157 people.

Who supplies my water in Holyport?

Holyport water utilities are supplied by Affinity Water. In the table below are the contact numbers for Affinity Water, South East Water, Southern Water, and Thames Water:

How to get in touch with the water suppliers in Holyport

Ringing a contact number for Affinity Water, South East Water or Southern Water is one of many contact methods to talk about your Holyport water issues.

Affinity Water contact numbers

In the table below you will find the contact numbers for Affinity Water general enquiries and emergencies.

Affinity Water phone number Affinity Water Emergency phone number
0345 357 2401 0345 357 2407
Mon-Fri 8am-6pm, Sat 8am-2pm, Emergencies 24/7/365

South East Water contact numbers

In the table below you will find the contact numbers for South East Water general enquiries and emergencies.

South East Water phone number South East Water Emergency phone number
0333 000 0001 0333 000 0365
Mon-Fri 8am-7pm, Sat 8am-1pm, Emergencies 24/7/365
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Southern Water contact numbers

In the table below you will find the contact numbers for Southern Water general enquiries and emergencies.

Southern Water phone number Southern Water Emergency phone number
0330 303 0277 0800 820 999
Mon to Fri 8am-7pm, Sat 8am-2:30pm, Emergencies 24/7/365

Thames Water contact numbers

In the table below you will find the contact numbers for Thames Water general enquiries and emergencies.

Thames Water phone number Thames Water Emergency phone number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Ringing a contact number for Affinity Water is one of many contact methods to talk about your Holyport water issues.

Write to Affinity Water, South East Water, Southern Water or Thames Water

You can also get in touch with Affinity Water, South East Water, Southern Water or Thames Water, by composing a letter or sending an email. You can even send your message through the Affinity Water, South East Water, Southern Water or Thames Water website.

Affinity Water

If you prefer to send a letter to Affinity Water can do so by writing to the Affinity Water address below:

Affinity Water Address
Tamblin Way
Hatfield, Hertfordshire
AL10 9EZ

South East Water

If you prefer to send a letter to South East Water can do so by writing to the South East Water address below:

South East Water Address
Rocfort Road
Snodland, Kent
ME6 5AH

Southern Water

If you prefer to send a letter to Southern Water can do so by writing to the Southern Water address below:

Southern Water Address
PO Box 564
Darlington
DL1 9ZG

Customers that would rather email Southern Water, you must use the following email address:

Southern Water Email Address
customeraccounts@southernwater.co.uk

Thames Water

If you prefer to send a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

Customers that would rather email Thames Water, you must use the following email address:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Cost of water in Holyport

Water bill in Holyport

Water rates in Holyport will vary depending on if your home has a water meter or not. You can easily find out whether your Holyport water rates are metered or not by looking at a recent water bill or by contacting your supplier. Homes with metered Holyport water rates will have a meter number listed on their water bills.

Metered Customers in Holyport

Customers that have a water meter at their Holyport home will pay a fixed annual charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Affinity Water, South East Water, Southern Water, or Thames Water. While the variable charges cover the usage at your Holyport home.

Unmetered Customers in Holyport

Customers without a meter at their Holyport home have an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same regardless of how much water consumed at your Holyport home.

Water rates for unmetered customers in Holyport will be based on the rateable value of your home. The rateable value of your Holyport water rates would have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If your family is small, or you don't live with others, having a water meter installed at your Holyport could be cheaper.

Customers with big families are probably not going to save money by having a meter installed.

How much is the average water bill in Holyport?

The average water bill Holyport residents are being charged varies between water suppliers. In the table below, you will see how much each supplier charges:

Supplier Average Water Bill Per Month Average Annual Water Bill
Affinity Water £16.67 £200
South East Water £18.42 £221
Southern Water £14.25 £171
Thames Water £19.33 £232
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How do I pay my Holyport water bill?

You will first need to register with Affinity Water, South East Water, Southern Water, or Thames Water. Once you've registered an account with Affinity Water, South East Water, Southern Water, or Thames Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Holyport bill. Whilst some customers would prefer to pay annually, other customers might like to set up quarterly, monthly, or even weekly payments instead. When you set up your Affinity Water, South East Water, Southern Water, or Thames Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Holyport?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Holyport SL6, your water suppliers are Affinity Water, South East Water, Southern Water and Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Holyport Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Holyport have about their water supply.

Frequently Asked Questions About Water in Holyport

Is the tap water in Holyport safe to drink?

Yes! The tap water is safe to drink in Holyport. You can rest assured that Holyport water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Holyport water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Holyport water to make it drinkable.

Where does the water in Holyport come from?

There are three main sources of water that supply Holyport:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Holyport

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Holyport is more than 276ppm, this means the water in Holyport is rated as very hard water.

What does this mean?

The water supply to your home in Holyport contains a higher amount of hard water minerals. very hard water means your water is not as effective at cleaning dishes, glassware, clothes, or even your body. It also means an increased limescale build-up in your home appliances and the taste of your tap water may be affected.

Selectra recommends

Adding a softener to the water is recommended in Holyport.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Holyport No Water

If there isn't any running water in your Holyport home, you will first need to find out whether the problem is with your home plumbing or if the problem is a widespread issue affecting Holyport.

If there is no water at your Holyport home, do you only have no cold water or no hot water? If you still have cold water but no hot water, the issue will be with your home plumbing and not a problem affecting Holyport.

If there is no cold water, not even a trickle, contact Affinity Water, South East Water, Southern Water, or Thames Water for advice. You can also try the following:

  1. Look at the "In Your Area" sections on the Affinity Water, South East Water, Southern Water, or Thames Water website for any explanations as to why you have no water.
  2. Check the Twitter account of Affinity Water, South East Water, Southern Water, or Thames Water, they will often tweet updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Make sure your stop tap is in the open position.

Holyport water leak or flooding

Holyport water problems could be anything from flooding or a leak, to a burst water main in your Holyport home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you find a water leak or flooding that's not inside your Holyport property, you should try to do one of the following as long as it's safe to do so:

  1. Call Affinity Water, South East Water, Southern Water, or Thames Water regardless if the problem relates to wastewater or clean water.
  2. If you can access the internet from your location, go to the "report a leak" section of the Affinity Water, South East Water, Southern Water, or Thames Water website and complete the online form to report the issue.

Why does the water in Holyport taste strange?

If you notice a change in taste or smell with your Holyport water this could be down to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Holyport water with an earthy taste or smell.
  3. Plumbing can also contribute to the taste of your household water, adding salty, metallic, or rubbery hints to Holyport water.

If you have any queries or worries about your water's smell, taste, or appearance, you can speak to Affinity Water, South East Water, Southern Water, or Thames Water using the contact information above.

Broadband Speed in Holyport SL6

Holyportinternet connected globe

The speed of your broadband connection at your Holyport home depends on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Proximity of the local telephone exchange
  • Location of the router in your home
  • Using wi-fi or ethernet connection
  • Your internet service provider or ISP

Test how fast your internet is and see how it compares to the average connection speed for Holyport with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Holyport Average Download Speed Holyport Average Upload Speed
88.10 Mbps 22.33 Mbps
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The internet connection type you have can have an effect on the speed you get in Holyport. An FTTP is the best kind of broadband connection available in the UK and is available to 31.83% of UK households.

ADSL internet connections are the slowest, in some remote parts of the UK it's the only type of internet connection currently available.

Things to consider when choosing an internet provider in Holyport?

These days, the internet is as important as other essential utilities, maybe even more important. That means choosing an internet service provider can be unnerving. To ease the pressure, let's take a look at the top four points worth considering before choosing an internet provider in Holyport.

Availability

The first thing you need to think about whilst choosing an internet provider in Holyport is what's available. Whilst many homes in Holyport can take advantage of fibre or 'superfast' broadband connections, customers who live in a rural location may have limited access to the type of connection.

That being said, homes that have been built recently should be able to enjoy access to the FTTH as developers often tend to install the latest infrastructure when constructing new homes.

Type of connection

How can I connect to the internet in Holyport?

  • Fibre broadband
    • This is fastest connection that's currently available in Holyport
    • There are two categories of fibre broadband connections, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of more than 24 Mbps.
    • A Full Fibre broadband internet connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's provided via your phone line.
    • Slower speeds up to 24 Mbps.
    • Available to the majority of Holyport homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Restricted availability in some parts of Holyport.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Holyport.
    • Can be more expensive for heavy users without unlimited data.
    • No special equipment required by tethering to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Holyport broadband price

Holyport broadband bill

You also need to consider the price you pay for broadband in Holyport. It's easy to find a broadband provider that's offering a low priced offer especially for new customers, but the price can quickly increase. We recommend you double check the terms and conditions of the deal before you commit to a broadband connection in Holyport. There are some providers that will increase the price you pay before your contract has finished. For example, recently there was a BT price hike which will be felt by millions of BT customers.

Holyport Broadband Reliability

The reliability of the broadband connection is in Holyport also needs consideration, with many of us working from home full-time or just a few days per week, knowing you have a reliable broadband connection to keep up to date with work your work is a priority.

When we're relaxing we're watching movies online or gaming online that without a reliable internet connection for your Holyport home is going to be important.

Holyport broadband technical support

Lastly, the customer service of your Holyport broadband connection is of utmost importance. You might never need to get in touch with your internet service provider, however, if you have an issue and need to get in touch with them a provider with excellent customer service that is able to solve your issue quickly and efficiently is a strong plus when you choose a broadband provider in Holyport.

Broadband FAQ

Below we've answered some our the most common questions that customers in Holyport have about broadband internet.

Broadband Frequently Asked Questions

How fast is the broadband in Holyport?

The average speed of broadband in Holyport is:

Holyport Average Download Speed Holyport Average Upload Speed
88.10 Mbps 22.33 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to a green box on your street in Holyport, it's then connected to your house through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Holyport property. That means it's the fastest and most reliable type of broadband fibre internet. At present, 31.83% of houses in the UK .

How fast internet should my internet be?

That would depend on what kind of internet user you are. Take a look at this table to find out what sort of download speed you should take for a broadband service in Holyport.

Frequent internet uses Recommended Broadband Download Speed Maximum of 2 devices
Maximum of 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
3-5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels further, but has a slower speed. 5Ghz WiFi signals have a smaller radius, but are able to transmit your data at faster speeds.

What's the landline area code in Holyport

Corded telephone area code Holyport

The telephone area code, sometimes called the landline dialling code, for Holyport is 01806. If you're calling somebody in Holyport, and you are not in the same area, you must add 01806 before the number you're trying to call.

How much does an 01806 Holyport call cost?

If calls are included with your mobile or landline tariff, the cost of the call is likely to be included as part of your tariff. Without an inclusive calls plan, it should cost in the region of 10p per minute, plus the call set-up charge.

If you don't know whether you have a plan that includes calls, you should ask your provider before calling to avoid additional charges on your next phone bill.

How many different area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. UK area codes can be three, four, or five digits long.

Electricity and Gas in Holyport

Residents of Holyport can choose their gas and electricity supplier, but whichever supplier they are with, the gas and electricity is going to be distributed and taken care of by the local network operator.

We call them Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that supplies your Holyport home to the electricity grid and gas networks.

More often than not you won't need to contact the Holyport distribution network operator, but should you ever need to, you can quickly find out which DNO covers Holyport below.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Holyport

The electricity distribution network operator for Holyport is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:

Scottish and Southern Electricity Networks - Central Southern England Contact Information
General Enquiries 0800 048 3516
Emergencies 0800 072 7282
Email GE@ssen.co.uk
Website https://www.ssen.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Holyport

There are no power plants within a 10 mile radius of Holyport.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Furthermore, a tiny amount was generated with other kinds of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, this is expected to reduce in the next few years as nuclear power stations in the UK’s begin to close, only one will still be generating energy 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel is generated from souces such as hydro, solar, wind, and biomass. This will conmtinue to rise as the UK aims to meet its net-zero targets.

Towns and Cities Near Holyport

You might be wondering which municipalities are within reach of Holyport, in the below table you will find the five nearest towns and cities to Holyport.