Utilities in <u>Holystone

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Your Complete Guide to Utilities in Holystone

If you've moved and have questions about Holystone? Our comprehensive utilities guide to Holystone will help you to find out everything you need to know about broadband, area codes, power generation and energy distributors, and Holystone water and sewerage. Keep reading to learn everything about utilities in Holystone.

About Holystone, Northumberland

Holystone NE27 is located in the county of Northumberland. Northumberland has a population of 319,010 people.

Who supplies my water in Holystone?

Holystone water services are supplied by Northumbrian Water. Here are the main contact numbers for Northumbrian Water:

Getting in touch with your water supplier for Holystone

Ringing a contact number for Northumbrian Water is just one method of contact to talk about your Holystone water account.

In the table below we have listed the main contact numbers for Northumbrian Water general enquiries and emergencies.

Northumbrian Water phone number Northumbrian Water Emergency phone number
0345 733 5566 0345 717 1100
Mon-Fri 8am-7pm, Sat 8am-1pm, Emergencies 24/7/365
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Write to Northumbrian Water

You can also write to Northumbrian Water, you have the choice of posting a letter or sending an email. You can also send your request via the Northumbrian Water website.

If you prefer to write a letter to Northumbrian Water can do so by writing to the Northumbrian Water address below:

Northumbrian Water Address
Northumbrian Water Ltd, Northumbria House, Abbey Road
DH1 5FJ
Durham

If you would like to email Northumbrian Water, you should use the following email address:

Northumbrian Water Email Address
care@nwl.co.uk

Cost of water in Holystone

Water bill in Holystone

Water rates in Holystone will vary depending on if your home has a water meter or not. You can easily check if your Holystone water rates are metered or unmetered rates by checking your water bill or by getting in touch with the supplier. Homes with metered Holystone water rates will have a meter number listed on their water bills.

Metered Customers in Holystone

Customers that have a water meter at their Holystone house will pay an annual fixed charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Northumbrian Water. Whilst the variable charges cover the consumption at your Holystone home.

Unmetered Customers in Holystone

Customers that don't have a water meter at their Holystone home will pay an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same no matter how much water you use at your Holystone home.

Water rates for unmetered customers in Holystone is going to be based on the rateable value of your home. The rateable value of your Holystone water prices were determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you are single, or have a small family, having a water meter installed at your Holystone might work out cheaper.

Customers with bigger families that use more water will probably not benefit by getting a water meter installed.

How much is the average water bill in Holystone?

The average water bill Holystone residents are being charged is £14.83 each month, that's £178 annually.

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How do I pay my Holystone water bill?

You will first need to register with Northumbrian Water. After you've registered with Northumbrian Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Holystone bill. While some customers like an annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. As soon as you've set up your Northumbrian Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Holystone?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Holystone NE27, your water supplier is Northumbrian Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Holystone Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Holystone have about their water supply.

Frequently Asked Questions About Water in Holystone

Is tap water in Holystone safe to drink?

Yes! It's safe to drink the tap water in Holystone. You can rest assured that Holystone water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Holystone water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Holystone water to make it drinkable.

Where does the water in Holystone come from?

There are three main sources of water that supply Holystone:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Holystone

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Holystone is below 60ppm, that makes the water hardness in in Holystone is rated as soft water.

What does this mean?

The water being supplied to your home in Holystone contains just trace amounts of hard water minerals. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. You might also notice less limescale build-up in your appliances which means they should last longer.

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You shouldn't need to use a water softener at your home in Holystone.

Holystone No Water

If you have no water in your Holystone home, you need to find out if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Holystone.

If there is no water at your Holystone home, do you only have no cold water or no hot water? If the problem is only affecting your hot water, the problem will be with the plumbing at your home and not a problem affecting Holystone.

If your home has no cold water, not even a trickle, contact Northumbrian Water for advice. In this case you should try the following tips:

  1. Check for updates on the "In Your Area" sections of the Northumbrian Water website for any information explaining the reason your home has no water.
  2. Examine the Twitter account of Northumbrian Water, they often post incident updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Verify your stop tap and make sure it's open.

Holystone water leak or flooding

Holystone water problems could be anything from a leak, a burst water main, or flooding in your Holystone home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you discover flooding or a water leak outside your Holystone property, you must do one of the following as soon as possible:

  1. Ring Northumbrian Water regardless if the issue relates to drinking water or wastewater.
  2. If you can access the internet from your location, visit the "report a leak" page on the Northumbrian Water website and fill in the form to report the problem.

Why does the water in Holystone taste strange?

If you detect a difference in smell or taste of your Holystone water this could be because of one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can affect it by infusing your Holystone water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding metallic, salty, or rubbery hints to Holystone water.

If you have questions about your water's taste, smell, or appearance, you should get in touch with Northumbrian Water via the contact channels listed above.

Broadband Speed in Holystone NE27

Holystoneinternet connected globe

The broadband speed you get at your Holystone home depends on several factors such as:

  • Fibre availability
  • How far from the telephone exchange you are
  • Placement of your router
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test how fast your internet is and find out how it compares to the average broadband speed for Holystone with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Holystone Average Download Speed Holystone Average Upload Speed
86.13 Mbps 15.67 Mbps
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The type of internet connection you have can affect the speed you get at your home in Holystone. An FTTP is the fastest internet connection available in the UK and is available to 31.83% of homes in the UK.

The slowest way to access the internet is ADSL, in some remote parts of the UK this type of connection is the only one currently available.

What to look for when choosing an internet provider in Holystone?

These days, the internet is as important as other essential utilities, perhaps more important. Which means picking a reliable provider for your internet could feel daunting. Don't worry, we've covered four main points to think about when choosing an internet provider in Holystone.

Availability

The first thing to consider whilst choosing an internet provider in Holystone is what's available. Most homes in Holystone should have access to superfast' or fibre connections, customers who live in a rural location may have trouble getting fast broadband.

Although, homes that have been built in the last few years will likely have be able to get ultrafast FTTH since developers often install the latest networks when building new homes.

Type of connection

How can I connect to the internet in Holystone?

  • Fibre broadband
    • This is the fastest type of connection you can get in Holystone
    • There are two categories of fibre broadband connections, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed that's at least 24 Mbps.
    • A Full Fibre connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is provided via your phone line.
    • Has a slower download speed of up to 24 Mbps.
    • High availability with for 99.9% of Holystone homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Available only via Virgin Media.
    • Restricted availability in some parts of Holystone.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Holystone.
    • Might work out more expensive without an unlimited data plan.
    • No special equipment required by tethering to your smartphone, though some mobile networks do not allow tethering.
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Holystone broadband value for money

Holystone broadband bill

Another important consideration is how much it costs for the broadband in Holystone. It's easy to find a broadband provider that's offering a low cost deal for new customers, but the price can quickly increase. We recommend you double check the fine print of the deal before you sign up to a internet service in Holystone. Some providers may even increase the price whilst you're in contract. We reported recently on the BT price hike which affects millions of BT customers.

Holystone Broadband Reliability

How reliable the broadband is in Holystone should also be considered, with so many people that work from home either full-time or part-time, knowing you have a reliable broadband connection to do your work is really important.

When we're relaxing we're playing online games with friends or streaming movies and TV shows that without a reliable internet connection for your Holystone home is something to think about.

Holystone broadband technical support

Lastly, the technical support for your Holystone internet connection is really important. There's a good chance you will never need to contact your broadband provider, but if you ever do need to speak to them then having solid customer service that is able to solve your issue quickly and efficiently should be considered when selecting an internet provider in Holystone.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Holystone have about broadband internet.

Broadband FAQs

Is the internet fast in Holystone?

The average internet speed in Holystone is:

Holystone Average Download Speed Holystone Average Upload Speed
86.13 Mbps 15.67 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to a green box on your street in Holystone, from which it is connected to your property through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Holystone home. That means it's the fastest and most reliable type of broadband fibre internet. Currently, 31.83% of UK home .

What broadband speed do I need?

That would depend on how you will use the internet. Check out the table below to find out which speed you should choose when signing up for broadband in Holystone.

Frequent internet uses Recommended Download Speed Maximum of 2 devices
Maximum of 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Up to 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to talk to your connected devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals have less range, but your data will be transmitted faster.

What's the telephone dialling code of Holystone

Corded telephone area code Holystone

The telephone area code, sometimes called the landline dialling code, for Holystone is 01806. If you call someone in Holystone, and you're located in a different region, you must add 01806 to the number you'd like to call.

How much does an 01806 Holystone call cost?

If calls are included with your landline or mobile tariff, the cost of the call is likely to be included in that tariff. If you don't have an included calls tariff, you can expect to pay around 10p per minute, plus a small call set-up charge.

If you are unsure whether you have inclusive calls, please check with your provider before calling to avoid additional charges on your next phone bill.

How many telephone area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. They are a mix of three, four, or five digits long.

Electricity and Gas in Holystone

Residents in Holystone are able to choose their own supplier for gas and electricity, but regardless of the supplier they are billed by, the electricity and gas will always be distributed and taken care of by the regional network operator.

We call them Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that supplies your Holystone home to the gas and electricity networks.

In many cases you will never need to ever contact the Holystone distribution network operator, but if you do, you can quickly find out which DNO covers Holystone in this section.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Holystone

The electricity distribution network operator for Holystone is Northern Powergrid - North East. You can find the Northern Powergrid - North East contact details in the table below:

Northern Powergrid - North East Contact Information
General Enquiries 0800 011 3332
Emergencies 0800 668 877
Email cus.serv@northernpowergrid.com
Website https://www.northernpowergrid.com/
Address RSXE-RCZX-XKBL, Manor House, Manor House
Penshaw, Houghton le Spring

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Holystone

There are no power plants within a 10 mile radius of Holystone.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). In addition, a small amount was produced from other types of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, this is expected to reduce in the next few years as nuclear power stations in the UK’s begin to close, all but one is expected to stop producing energy by 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable sources can include solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK strives to hit its net-zero targets.

Municipalities Near Holystone

If you've ever wondered which municipalities are close to Holystone, in the table below you can see the closest five municipalities to Holystone.

Closest five municipalities to Holystone
Municipality Distance from Holystone
Backworth -
Shiremoor -
Murton Village -
Killingworth 2.14 miles
Royal Quays 2.21 miles