Utilities in <u>Holywell Green

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A Complete Guide to Utilities in Holywell Green

If you just moved and have some questions about Holywell Green? Our complete guide to utilities in Holywell Green will explain in detail everything there is to know about broadband, area codes, power generation and energy distributors, and Holywell Green water and sewerage. Keep reading to learn everything about utilities in Holywell Green.

About Holywell Green, West Yorkshire

Holywell Green HX4 has a population of 3,178 and is located in the county of West Yorkshire. West Yorkshire has a population of 2,320,214 people.

Who supplies my water in Holywell Green?

Holywell Green water services are provided by Yorkshire Water. Below are the main phone numbers for Yorkshire Water:

Getting in touch with your water supplier for Holywell Green

Speaking to an advisor at Yorkshire Water is one of many options to discuss your Holywell Green water problems.

Below, you can find the principal contact numbers for Yorkshire Water general enquiries and emergencies.

Yorkshire Water contact number Yorkshire Water Emergency contact number
0345 124 2424 0800 573 553
Mon-Fri 8am-6pm, Sat 9am-5pm, Emergencies 24/7/365
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Write to Yorkshire Water

Additionally, you can communicate with Yorkshire Water, either by email or with a letter in the post. You can even send your message through the Yorkshire Water website.

If you prefer to write a letter to Yorkshire Water can do so by writing to the Yorkshire Water address below:

Yorkshire Water Address
Western House, Halifax Road
Bradford
BD6 2SZ

Price of water in Holywell Green

Water bill in Holywell Green

Water rates in Holywell Green will vary depending on if your home has a water meter or not. You can easily find out whether your Holywell Green water rates are metered or not by checking your water bill or by getting in touch with the supplier. Homes with metered Holywell Green water rates will have a meter number listed on their water bills.

Metered Customers in Holywell Green

Customers who have a water meter installed at their Holywell Green property will pay an annual charge that is fixed, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Yorkshire Water. Whilst the variable charges are for the consumption at your Holywell Green home.

Unmetered Customers in Holywell Green

Customers without a meter at their Holywell Green home will pay an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of the amount of water you use at your Holywell Green home.

As an unmetered customer, the rate you pay for water in Holywell Green is going to be based on the rateable value of your home. The rateable value of your Holywell Green water rates will have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you are single, or have a small family, having a water meter installed at your Holywell Green might work out cheaper.

Customers with bigger families that use more water will probably not benefit by getting a water meter installed.

How much is the average water bill in Holywell Green?

The average water bill Holywell Green residents are billed is £15.50 per month, which is £186 a year.

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How do I pay my Holywell Green water bill?

First, you must sign up and register with Yorkshire Water. After you register your details with Yorkshire Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Holywell Green bill. Whilst some customers prefer to make a single annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. After you've set up your Yorkshire Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Holywell Green?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Holywell Green HX4, your water supplier is Yorkshire Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Holywell Green Water Frequently Asked Questions

Below we have answered some common questions that customers in Holywell Green have about their water supply.

Frequently Asked Questions About Water in Holywell Green

Is tap water in Holywell Green safe to drink?

Yes! It's safe to drink the tap water in Holywell Green. You can rest assured that Holywell Green water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Holywell Green water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Holywell Green water to make it drinkable.

Where does the water in Holywell Green come from?

There are three main sources of water that supply Holywell Green:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Holywell Green

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Holywell Green is fewer than 60ppm, that means the water hardness in in Holywell Green is rated as soft water.

What does this mean?

The clean water supply to your home in Holywell Green contains a minimal level of hard water minerals. soft water means your clothes should be softer after washing, and your appliances more efficient. It also means less limescale build-up in your home appliances meaning they should not break down as often.

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Water softener isn't needed at your home in Holywell Green.

Holywell Green No Water

If you have no water in your Holywell Green home, you need to find out if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Holywell Green.

If there is no water at your Holywell Green home, do you only have no cold water or no hot water? If you still have cold water but no hot water, the issue is probably going to be with your home plumbing and not a problem affecting Holywell Green.

If your home has no cold water, not even a trickle, contact Yorkshire Water for help. If this is the case, you can try these tips:

  1. Look at the "In Your Area" sections on the Yorkshire Water website for any information explaining why you have no water.
  2. Check the Twitter account of Yorkshire Water, they often post incident updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Check that your stop tap is open.

Holywell Green water leak or flooding

Holywell Green water problems can include anything from a leak, a burst water main, or flooding in your Holywell Green home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you notice a water leak or flooding outside your Holywell Green property, you need to do one of the following as quickly as you can:

  1. Call Yorkshire Water regardless if the issue relates to drinking water or wastewater.
  2. If you can access the internet from your location, visit the "report a leak" page on the Yorkshire Water website and fill in the form to report the problem.

Why does the water in Holywell Green taste strange?

If you detect a difference in smell or taste of your Holywell Green water this could be down to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can impermeate the Holywell Green water with an earthy taste or smell.
  3. Plumbing can cause the taste of your water to change, adding salty, metallic, or rubbery hints to Holywell Green water.

If you have any queries or worries about your water's smell, taste, or appearance, you should get in touch with Yorkshire Water using the contact information above.

Broadband in Holywell Green HX4

Holywell Greeninternet connected globe

The speed of your internet connection at your Holywell Green home is dependant upon several factors such as:

  • Fibre availability
  • Distance from the telephone exchange
  • Placement of your router
  • If you are connected with ethernet or wi-fi
  • Which provider you have

Test the speed of your connection and see if it matches the average broadband speed for Holywell Green with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Holywell Green Average Download Speed Holywell Green Average Upload Speed
59.50 Mbps 11.57 Mbps
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The way you choose to connect to the internet can have an effect on the speed you get in Holywell Green. An FTTP is currently the fastest broadband connection you can get in the UK at the time of writing, this has been rolled out to 31.83% of households in the UK.

ADSL is the slowest type of connection, in parts of the UK that are more remote it is the only means of connection that's available.

What should you consider when searching for a broadband provider in Holywell Green?

These days, the internet is as important as other essential utilities, some people might consider it the most important. So picking the right internet provider might seem daunting at first. To ease the pressure, we've covered four main points to think about when searching for a broadband provider in Holywell Green.

Availability

The first thing to consider before searching for a broadband provider in Holywell Green is what's available. Whilst many homes in Holywell Green should be able to enjoy superfast' or fibre connections, those living in rural homes could face issues getting access to the fastest internet.

That being said, homes that have been built recently may already have access to ultrafast FTTH as developers often tend to install the latest networks when building new homes.

Type of connection

What kinds of internet connection are available in Holywell Green?

  • Fibre broadband
    • This is the fastest available internet connection in Holywell Green
    • We can split fibre connections into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of at least 24 Mbps.
    • A Full Fibre broadband connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is provided via your phone line.
    • Has a slower download speed of up to 24 Mbps.
    • High availability with for 99.9% of Holywell Green homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Can only choose Virgin Media.
    • Limited availability in some parts of Holywell Green.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Holywell Green.
    • Can be more expensive for heavy users without unlimited data.
    • You don't need a router if you tether the connection to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Holywell Green broadband price

Holywell Green broadband bill

Another important consideration is the price you pay for broadband in Holywell Green. There are many providers offering a cheap introductory offer for new customers, but the price is often for a limited period. You should always look in the small print of the offer before you sign up to a internet connection in Holywell Green. Some providers may even increase the price during the initial contract period. We reported recently on the BT price hike which affects millions of BT customers.

Holywell Green Broadband Reliability

The reliability of broadband in Holywell Green must also be considered, with many of us working from home on a part-time or full-time basis, we need to have a reliable internet connection to stay in touch with work can be extremely important.

The times when we're not working we're streaming movies or playing online games with friends which without a reliable broadband connection at your Holywell Green home will be an important thing to consider.

Holywell Green broadband customer support

Lastly, the customer support of your Holywell Green broadband internet is extremely important. You might never need to contact your broadband provider, but if you ever do need to speak to them then having solid customer service that deals with your query quickly and efficiently is a strong plus when making a decision for a broadband internet provider in Holywell Green.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Holywell Green have about their internet connection.

Broadband Internet FAQs

How fast is the broadband in Holywell Green?

The average broadband speed in Holywell Green is:

Holywell Green Average Download Speed Holywell Green Average Upload Speed
59.50 Mbps 11.57 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to a green box on your street in Holywell Green, from there it's connected to your home via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Holywell Green home. That means it's the fastest and most reliable type of broadband fibre internet. Currently, 31.83% of UK home .

How fast internet should my internet be?

It really does depend on what you will be using the internet for. Take a look at this table for a rough guide to what sort of download speed you should take when signing up for broadband in Holywell Green.

Main internet uses Recommended Broadband Speed 2 devices or less
2 devices or less Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to talk to your connected devices. 2.4Ghz WiFi travels across longer distances, but transmit data at slower speeds. 5Ghz WiFi signals don't have as much range, but are able to transmit your data at faster speeds.

What's the telephone area code for Holywell Green

Corded telephone area code Holywell Green

The telephone dialling code, sometimes called the area code, for Holywell Green is 01806. When making a call to someone in Holywell Green, and you are in a different area, you should add 01806 to the number you're calling.

How much does an 01806 Holywell Green call cost?

If you have a call plan with your landline or mobile, the phone call is likely to be included with your tariff. If calls are not included with your tariff, the cost of the call will be about 10p per minute, plus the call set-up charge.

If you are unsure whether you have inclusive calls, please check with your provider before making the call to avoid additional charges on your next phone bill.

How many different area codes are there in the UK? There's a total of 645 telephone area codes in the UK. They are a mix of three, four, or five digits long.

Gas and Electricity Supply in Holywell Green

People living in Holywell Green can choose their gas and electricity provider, but whichever supplier they are with, the electricity and gas will always be supplied and maintained by the network operator for the region.

These network operators are known as Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that supplies your Holywell Green home to the gas network and electricity grid.

Most of the time you won't need to contact the Holywell Green distribution network operator, but if you do, you can quickly find out which DNO covers Holywell Green in this section.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Holywell Green

The electricity distribution network operator for Holywell Green is Northern Powergrid - Yorkshire. You can find the Northern Powergrid - Yorkshire contact details in the table below:

Northern Powergrid - Yorkshire Contact Information
General Enquiries 0800 011 3332
Emergencies 0800 375 675
Email cus.serv@northernpowergrid.com
Website https://www.northernpowergrid.com/
Address RSXE-RCZX-XKBL, Manor House, Manor House
Penshaw, Houghton le Spring

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Holywell Green

There are no power plants within a 10 mile radius of Holywell Green.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This was mostly in the form of natural gas (42%) and coal (2.7%). Furthermore, a small amount was produced from other kinds of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations are scheduled for closure, by 2035 there will only one nuclear power plant still producing energy. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable sources can include solar, wind, hydro, and biomass. This is expected to continue rising as the UK is focussed on meeting its net-zero targets.

Municipalities Close By Holywell Green

Perhaps you're wondering which towns and cities are within reach of Holywell Green, in the table below you can see the closest five municipalities to Holywell Green.

Closest five municipalities to Holywell Green
Municipality Distance from Holywell Green
Stainland -
Sowood -
Greetland -
Barkisland -
Elland 1.28 miles