Utilities in <u>Home Park

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Your Complete Guide to Utilities in Home Park

If you've moved and have questions about Home Park? Our complete guide to utilities in Home Park will explain in detail everything you need to know about broadband, area codes, power generation and energy distributors, and Home Park water and sewerage. Keep reading to learn everything about utilities in Home Park.

About Home Park, Devon

Home Park PL2 is located in the county of Devon. Devon has a population of 795,012 people.

Who supplies my water in Home Park?

Home Park water utilities are supplied by South West Water. Here are the main contact numbers for South West Water:

How to get in touch with the water supplier in Home Park

Calling a phone number for South West Water is just one method of contact to discuss your Home Park water problems.

In the table below you will find the phone numbers for South West Water general enquiries and emergencies.

South West Water phone number South West Water Emergency phone number
0344 346 1010 0344 346 2020
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Write to South West Water

You can also write to South West Water, by composing a letter or sending an email. You can even send your message through the South West Water website.

If you prefer to write a letter to South West Water can do so by writing to the South West Water address below:

South West Water Address
Peninsula House, Rydon Lane
Exeter, Devon
EX2 7HR

Price of water in Home Park

Water bill in Home Park

Water rates in Home Park are based on if your home has a water meter or not. You can easily check if your Home Park water rates are metered or not by looking at a recent water bill or by getting in touch with the supplier. Homes with metered Home Park water rates will have a meter number listed on their water bills.

Metered Customers in Home Park

Customers that have a water meter at their Home Park property will pay an annual charge that is fixed, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of South West Water. While the variable charges cover the usage at your Home Park home.

Unmetered Customers in Home Park

Customers that don't have a water meter at their Home Park home pay an annual charge for their water usage. This charge is fixed, this means you will pay the same amount no matter how much water you use at your Home Park home.

As an unmetered customer, the rate you pay for water in Home Park is based on the rateable value of your home. The rateable value of your Home Park water rates will have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you have a small family, or live alone, installing a water meter at your Home Park may save you money.

Customers with bigger families that use more water will probably not benefit by having a meter installed.

How much is the average water bill in Home Park?

The average water bill Home Park residents are being charged is £18.17 each month, that's £218 per year.

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How do I pay my Home Park water bill?

First of all, you will need to register with South West Water. After you've registered with South West Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Home Park bill. Whilst some customers would prefer to pay annually, other customers might want to settle for quarterly, monthly, or even weekly payments instead. After you've set up your South West Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Home Park?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Home Park PL2, your water supplier is South West Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Home Park Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Home Park have about their water supply.

Frequently Asked Questions About Water in Home Park

Is water from the tap in Home Park safe to drink?

Yes! The tap water is safe to drink in Home Park. You can rest assured that Home Park water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Home Park water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Home Park water to make it drinkable.

Where does the water in Home Park come from?

There are three main sources of water that supply Home Park:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Home Park

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Home Park is fewer than 60ppm, that means the water hardness in in Home Park is rated as soft water.

What does this mean?

The water being supplied to your home in Home Park contains low levels of minerals that cause hard water. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. It also means less limescale build-up in your home appliances meaning they should not break down as often.

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You shouldn't need to use a water softener at your home in Home Park.

Home Park No Water

If you don't have any running water in your Home Park home, you will first need to find out whether the problem is with your home plumbing or if the issue is within your neighbourhood in Home Park.

If there is no water at your Home Park home, is the problem no cold water or no hot water? If the problem is only affecting your hot water, the issue will be with your home plumbing and not a problem affecting Home Park.

If your home has no cold water, not even a trickle, contact South West Water for advice. If this is the case, you can try these tips:

  1. Look at the "In Your Area" sections on the South West Water website for any explanations as to why you have no water.
  2. Examine the Twitter account of South West Water, quite often you will find they have posted an update about the issue.
  3. Check with your neighbours to find out if they also have no water.
  4. Verify your stop tap and make sure it's open.

Home Park water leak or flooding

Home Park water problems can include anything from a burst water main or flooding, to a leak in your Home Park home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you notice a water leak or flooding outside your Home Park property, you need to do one of the following as quickly as you can:

  1. Ring South West Water whether the problem is with clean water or wastewater.
  2. If you have access to the internet, navigate to the "report a leak" area of the South West Water website and fill in the form to report the problem.

Why does the water in Home Park taste strange?

If you notice a change in taste or smell with your Home Park water this could be down to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Home Park water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding metallic, salty, or rubbery hints to Home Park water.

If you have any queries or worries about your water's smell, taste, or appearance, you should not hesitate to reach South West Water via the contact channels listed above.

Internet in Home Park PL2

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The broadband speed you get at your Home Park home depends on several factors such as:

  • Fibre availability
  • Proximity of the local telephone exchange
  • Where you've placed your router
  • Using wi-fi or ethernet connection
  • Your internet service provider or ISP

Test the speed of your connection and see how it compares to the average internet speed in Home Park with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Home Park Average Download Speed Home Park Average Upload Speed
95.27 Mbps 13.30 Mbps
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The internet connection type you have can affect the speed you get at your home in Home Park. An FTTP is the fastest internet connection available in the UK at the time of writing, this has been rolled out to 31.83% of households in the UK.

The slowest way to access the internet is ADSL, but for some customers in remote areas this type of connection is the only one that's available.

What should you consider when choosing an internet provider in Home Park?

It's 2022, which means the internet is just as important as any other utility, maybe even more important. Which means picking a reliable provider for your internet can be unnerving. To ease the pressure, we've covered four main points that you should consider when choosing an internet provider in Home Park.

Availability

The first thing you need to think about before choosing an internet provider in Home Park is the issue of availability. Most homes in Home Park can take advantage of superfast' or fibre connections, customers who live in a rural location could face issues getting access to the fastest internet.

That being said, homes that have been built recently should be able to enjoy access to the FTTH since developers often install the latest technology during construction.

Type of connection

What are the different types of connection in Home Park?

  • Fibre broadband
    • This is the fastest type of connection you can get in Home Park
    • We can split fibre connections into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of at least 24 Mbps.
    • A Full Fibre broadband connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through your traditional telephone line.
    • Limited download speed of up to 24 Mbps.
    • High availability with for 99.9% of Home Park homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Restricted availability in some parts of Home Park.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Home Park.
    • Might work out more expensive without an unlimited data plan.
    • No special equipment required by tethering to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

Home Park broadband price

Home Park broadband bill

You should also think about how much it costs for the broadband in Home Park. You will see many broadband providers are offering a low cost deal for new customers, but the price can quickly increase. You should always look in the terms and conditions of the deal when you sign up for a internet connection in Home Park. Some providers may even increase the price before your contract has finished. In the news recently, there was a BT price hike which will be felt by millions of BT customers.

Home Park Broadband Reliability

The reliability of the broadband connection is in Home Park also needs consideration, with so many people that work from home either full-time or part-time, we need to have a reliable internet connection to stay in touch with work is really important.

Then in our freetime we're playing online games with friends or streaming movies and TV shows which without a reliable broadband connection at your Home Park home will be an important thing to consider.

Home Park broadband technical support

Finally, the customer service of your Home Park internet connection is of utmost importance. You might never need to contact your broadband provider, but should the need to contact them arises a provider with excellent customer service that deals with your query efficiently and quickly should be considered when you choose a broadband provider in Home Park.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Home Park have about broadband internet.

Broadband Internet FAQs

How fast is the broadband in Home Park?

The average speed of broadband in Home Park is:

Home Park Average Download Speed Home Park Average Upload Speed
95.27 Mbps 13.30 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to a green box on your street in Home Park, from there it's connected to your home via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Home Park house. That makes it the most reliable and fastest fibre broadband. At the time of writing, 31.83% of UK home .

How fast internet should my internet be?

That would depend on what kind of internet user you are. Check out the table below to find out which speed you should take when getting connected in Home Park.

Usual Internet habits Recommended Download Speed Maximum of 2 devices
Maximum of 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
3-5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
More than 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels further, but has a slower speed. 5Ghz WiFi signals have a smaller radius, but your data will be transmitted faster.

What's the telephone dialling code of Home Park

Corded telephone area code Home Park

The telephone dialling code, sometimes called the area code, for Home Park is 01806. When making a call to someone in Home Park, and you're located in a different region, you will need to add 01806 to the number you'd like to call.

How much does an 01806 Home Park call cost?

If you have a call plan with your landline or mobile, the cost of the call will probably be included as part of your tariff. If you don't have an included calls tariff, it should cost in the region of 10p per minute, plus the call set-up charge.

If you are unsure whether you have calls included in your tariff, you should ask your provider before making the call so you don't find unexpected charges on your telephone bill.

How many telephone area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. They are a mix of three, four, or five digits long.

Electricity and Gas in Home Park

People living in Home Park can choose their gas and electricity supplier, but regardless of the supplier they are billed by, the electricity and gas is maintained and supplied by the regional network operator.

These network operators are known as Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that supplies your Home Park home to the gas network and electricity grid.

Most of the time you will never need to ever contact the Home Park distribution network operator, but should the need arise, you can find the distribution network operator for Home Park right here.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Home Park

The electricity distribution network operator for Home Park is Western Power Distribution - South West. You can find the Western Power Distribution - South West contact details in the table below:

Western Power Distribution - South West Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplies@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Lostwithiel Road
Bodmin, Cornwall

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Home Park

There are no power plants within a 10 mile radius of Home Park.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Furthermore, a small percentage was produced from other types of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations are scheduled for closure, only one will still be generating energy 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel sources include hydro, solar, wind, and biomass. This will conmtinue to rise as the UK aims to meet its net-zero targets.

Municipalities Near Home Park

You might be wondering which municipalities are within reach of Home Park, in the table below you can see the five closest municipalities to Home Park.

Closest five municipalities to Home Park
Municipality Distance from Home Park
Keyham -
North Prospect -
Pennycross -
Corsham 1.51 miles