Utilities in <u>Honiton

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Your Complete Guide to Utilities in Honiton

If you just moved and have some questions about Honiton? Our utilities guide to Honiton will explain in detail everything there is to know about broadband, area codes, power generation and energy distributors, and Honiton water and sewerage. Keep reading to learn everything about utilities in Honiton.

About Honiton, Devon

Honiton EX14 has a population of 11,483 and is located in the county of Devon. Devon has a population of 795,012 people.

Who supplies my water in Honiton?

Honiton water utilities are supplied by South West Water. In the table below are the contact numbers for South West Water, and Wessex Water:

How to reach your water providers in Honiton

Ringing a contact number for South West Water or Wessex Water is one of many options to deal with your Honiton water problems.

South West Water phone numbers

In the table below we have listed the main phone numbers for South West Water general enquiries and emergencies.

South West Water contact number South West Water Emergency contact number
0344 346 1010 0344 346 2020
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Wessex Water phone numbers

In the table below we have listed the main phone numbers for Wessex Water general enquiries and emergencies.

Wessex Water contact number Wessex Water Emergency contact number
0345 600 3 600 0345 600 4600
Mon-Fri 8am-8pm, Sat 8am-2pm, Emergencies 24/7/365

Write to South West Water or Wessex Water

You can also write to South West Water or Wessex Water, by composing a letter or sending an email. You can also submit your request on the South West Water or Wessex Water website.

South West Water

If you prefer to write a letter to South West Water can do so by writing to the South West Water address below:

South West Water Address
Peninsula House, Rydon Lane
Exeter, Devon
EX2 7HR

Wessex Water

If you prefer to write a letter to Wessex Water can do so by writing to the Wessex Water address below:

Wessex Water Address
Claverton Down
Bath
BA2 7WW

If you would like to email Wessex Water, you can use the email address below:

Wessex Water Email Address
info@wessexwater.co.uk

Cost of water in Honiton

Water bill in Honiton

Water rates in Honiton depend on whether your home has a water meter or not. You can easily find out whether your Honiton water rates are metered or not by looking at a recent water bill or by speaking to the supplier. Homes with metered Honiton water rates will have a meter number listed on their water bills.

Metered Customers in Honiton

Customers with a water meter at their Honiton home will pay a fixed annual charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of South West Water or Wessex Water. Whilst the variable charges are for the consumption at your Honiton home.

Unmetered Customers in Honiton

Customers who don't have a meter at their Honiton home have an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same no matter how much water you use at your Honiton home.

As an unmetered customer, the rate you pay for water in Honiton is based on the rateable value of your home. The rateable value of your Honiton water rates would have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If your family is small, or you don't live with others, getting a water meter for your Honiton may save you money.

Customers with big families are probably not going to save money by having a meter installed.

How much is the average water bill in Honiton?

The average water bill Honiton residents are billed can differ between suppliers in your area. You can see in the table below the average water bill by supplier:

Supplier Average Water Bill Monthly Average Water Bill Annually
South West Water £18.17 £218
Wessex Water £19.83 £238
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How do I pay my Honiton water bill?

First, you must sign up and register with South West Water or Wessex Water. Once you've registered an account with South West Water or Wessex Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Honiton bill. While some customers like an annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. When you set up your South West Water or Wessex Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Honiton?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Honiton EX14, your water suppliers are South West Water and Wessex Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Honiton Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Honiton have about their water supply.

Frequently Asked Questions About Water in Honiton

Is water from the tap in Honiton safe to drink?

Yes! The tap water is safe to drink in Honiton. You can rest assured that Honiton water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Honiton water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Honiton water to make it drinkable.

Where does the water in Honiton come from?

There are three main sources of water that supply Honiton:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Honiton

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Honiton is over 201ppm, this means the water in Honiton is rated as hard water.

What does this mean?

The water being supplied to your home in Honiton contains slightly elevated levels of minerals that cause hard water. hard water will not clean your clothes, dishes, or your body efficiently, and your appliances will be less efficient which is not good news for your utility bills. You might also notice more limescale build-up in your appliances and the taste of your tap water may be affected.

Selectra recommends

You should add a water softener to the water in Honiton.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Honiton No Water

If you have no water in your Honiton home, you will need to check if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Honiton.

If there is no water at your Honiton home, is it only affecting cold water or hot water? If you still have cold water but no hot water, the issue will be with your home plumbing and not a problem affecting Honiton.

If you don't have any cold water, not even a trickle, contact South West Water or Wessex Water for assistance. You can also try the following:

  1. Check for updates on the "In Your Area" sections of the South West Water or Wessex Water website for any information explaining why you have no water.
  2. Have a look at the Twitter account for South West Water or Wessex Water, they will often tweet updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Verify your stop tap and make sure it's open.

Honiton water leak or flooding

Honiton water problems can include anything from a burst water main or flooding, to a leak in your Honiton home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you find a water leak or flooding that's not inside your Honiton property, you must do one of the following as soon as possible:

  1. Call South West Water or Wessex Water regardless if the problem relates to wastewater or clean water.
  2. If you can go on the internet at your current location, navigate to the "report a leak" area of the South West Water or Wessex Water website and complete the online form to report the issue.

Why does the water in Honiton taste strange?

If you notice a change in taste or smell with your Honiton water this could be because of one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Honiton water with a somewhat earthy aroma or taste.
  3. Plumbing can cause the taste of your water to change, adding rubbery, salty, or metallic hints to Honiton water.

If you have questions about your water's taste, smell, or appearance, you should not hesitate to reach South West Water or Wessex Water on the contact details above.

Broadband in Honiton EX14

Honitoninternet connected globe

The speed of your broadband connection at your Honiton home depends on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Proximity of the local telephone exchange
  • Where you've placed your router
  • Using wi-fi or ethernet connection
  • Your internet service provider or ISP

Test how fast your internet is and find out how it compares to the average internet speed in Honiton with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Honiton Average Download Speed Honiton Average Upload Speed
45.13 Mbps 12.73 Mbps
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The internet connection type you have can have an effect on the speed you get in Honiton. An FTTP is the best kind of broadband connection available in the UK and is available to 31.83% of UK households.

The slowest way to access the internet is ADSL, in some remote parts of the UK it is the only means of connection available.

What should you consider when searching for a broadband provider in Honiton?

It's 2022, which means the internet is just as important as any other utility, perhaps more important. Which means picking a reliable provider for your internet can be unnerving. Worry not, we've covered four main points to think about when searching for a broadband provider in Honiton.

Availability

The first point to bear in mind whilst searching for a broadband provider in Honiton is the availability. Whilst many homes in Honiton can take advantage of fibre or 'superfast' connections, people outside a built-up area may have limited access to the type of connection.

Although, homes that have been built in the last few years may already have access to ultrafast FTTH because property developers will often choose to install the latest infrastructure when constructing new homes.

Type of connection

What kinds of internet connection are available in Honiton?

  • Fibre broadband
    • This is the fastest type of connection you can get in Honiton
    • We can split fibre connections into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of more than 24 Mbps.
    • A Full Fibre connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through a standard telephone line.
    • Limited download speed of up to 24 Mbps.
    • Available to the majority of Honiton homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Restricted availability in some parts of Honiton.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Honiton.
    • Could prove more expensive unless you have an unlimited data tariff.
    • You don't need a router if you tether the connection to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Honiton broadband value for money

Honiton broadband bill

You should also think about the monthly cost of broadband in Honiton. There are many providers offering a low priced offer especially for new customers, but the price can quickly increase. We recommend you double check the fine print of the deal when you sign up for a broadband connection in Honiton. There are some providers that will increase the price you pay before your contract has finished. In the news recently, there was a BT price hike which will be felt by millions of BT customers.

Honiton Broadband Reliability

The reliability of the broadband connection is in Honiton also needs consideration, with many of us working from home full-time or just a few days per week, knowing you have a reliable broadband connection to keep up to date with work your work is really important.

When we're relaxing we're streaming movies or playing online games with friends meaning without an internet connection that's reliable at your Honiton home will be an important thing to consider.

Honiton broadband customer support

Finally, the technical support for your Honiton internet connection is of utmost importance. Hopefully you shouldn't have to contact your broadband provider, but if you ever do need to speak to them a high level of customer support that is able to solve your issue in a fast and efficient manner is a strong plus when you choose a broadband provider in Honiton.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Honiton ask about their broadband.

Broadband Frequently Asked Questions

Is the internet fast in Honiton?

The average broadband speed in Honiton is:

Honiton Average Download Speed Honiton Average Upload Speed
45.13 Mbps 12.73 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to a green box on your street in Honiton, it's then connected to your house through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Honiton property. This means it's very fast and extremely reliable. At the time of writing, 31.83% of houses in the UK .

What broadband speed do I need?

That would depend on what kind of internet user you are. Have a look at the following table for a rough guide to the kind of broadband speed you should choose when getting connected in Honiton.

Main internet uses Recommended Broadband Download Speed Maximum of 2 devices
Maximum of 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Up to 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
5 devices or more All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels further, but has a slower speed. 5Ghz WiFi signals have a smaller radius, but are able to transmit your data at faster speeds.

What's the landline area code in Honiton

Corded telephone area code Honiton

The telephone area code, sometimes called the landline dialling code, for Honiton is 01404. If you're calling somebody in Honiton, and you're located in a different region, you must add 01404 to the number you're calling.

How much does an 01404 Honiton call cost?

If you have calls included with your landline or mobile, the phone call will probably be included in that tariff. If you don't have an included calls tariff, it should cost in the region of 10p per minute, plus an additional call set-up charge.

If you are unsure whether you have inclusive calls, we recommend getting in touch with your provider before calling to avoid unexpected charges on your bill.

How many different area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity in Honiton

Residents of Honiton are able to choose their gas and electricity provider, but regardless of which supplier they choose, the gas and electricity is going to be supplied and maintained by the regional network operator.

These network operators are known as Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that supplies your Honiton home to the electricity grid and gas networks.

In many cases you won't need to contact the Honiton distribution network operator, but should you ever need to, you can easily find out which DNO is responsible for Honiton right here.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Honiton

The electricity distribution network operator for Honiton is Western Power Distribution - South West. You can find the Western Power Distribution - South West contact details in the table below:

Western Power Distribution - South West Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplies@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Lostwithiel Road
Bodmin, Cornwall

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Honiton

There are no power plants within a 10 mile radius of Honiton.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. The majority of which was natural gas (42%) and coal (2.7%). In addition, a small percentage was produced from fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, this is expected to reduce in the next few years as nuclear power stations in the UK’s begin to close, all but one is expected to stop producing energy by 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel sources include hydro, solar, wind, and biomass. This will conmtinue to rise as the UK aims to meet its net-zero targets.

Municipalities Near Honiton

You might be wondering which municipalities are nearby Honiton, in the table below you can see the closest five municipalities to Honiton.

Closest five municipalities to Honiton
Municipality Distance from Honiton
Cullompton 7.2 miles
Plymtree 7.2 miles
Ottery Saint Mary 8.34 miles
Axminster 9.02 miles
Wellington 10.05 miles