Your Complete Guide to Utilities in Horfield

If you've moved and have questions about Horfield? Our comprehensive utilities guide to Horfield will help you to find out everything about broadband, area codes, power generation and energy distributors, and Horfield water and sewerage. Keep reading to learn everything about utilities in Horfield.

The AA Car Insurance Logo

Renewing Your Car Insurance?

Find out if The AA can save your money on your car insurace

About Horfield, Bristol

Horfield BS7 has a population of 12,826 and is located in the county of Bristol. Bristol has a population of 467,099 people.

Who supplies my water in Horfield?

Horfield water services are supplied by Bristol Water. In the table below are the contact numbers for Bristol Water:

Getting in touch with your water supplier for Horfield

Calling a phone number for Bristol Water is just one method of contact to talk about your Horfield water account.

Below, you can find the principal contact numbers for Bristol Water general enquiries and emergencies.

Bristol Water telephone number Bristol Water Emergency telephone number
0345 600 3600 0345 702 3797
8am-8pm Mon-Fri, 8am-2pm Sat, Bank holidays 9am-5pm, Emergencies 24/7/365

Write to Bristol Water

You can also write to Bristol Water, by composing a letter or sending an email. You can also send your request via the Bristol Water website.

Customer that want to post a letter to Bristol Water can do so by writing to the Bristol Water address below:

Bristol Water Address
Customer Services, BWBSL, 1 Clevedon Walk
Bristol
BS48 1WA

If you want to email Bristol Water, you can use the email address below:

Bristol Water Email Address
[email protected]
EDF Energy Logo

Need a Better Deal on Gas and Electric?

Find out how much you can save with EDF Energy today

Price of water in Horfield

Water bill in Horfield

Water rates in Horfield are based on if your home has a water meter or not. You can easily find out whether your Horfield water rates are metered or unmetered rates by checking your water bill or by speaking to the supplier. Homes with metered Horfield water rates will have a meter number listed on their water bills.

Metered Customers in Horfield

Customers who have a water meter installed at their Horfield house will pay an annual fixed charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Bristol Water. Whilst the variable charges cover the consumption at your Horfield home.

Unmetered Customers in Horfield

Customers who don't have a meter at their Horfield home will pay an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of how much water consumed at your Horfield home.

Water rates for unmetered customers in Horfield is based on the rateable value of your home. The rateable value of your Horfield water rates would have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If your family is small, or you don't live with others, getting a water meter for your Horfield might work out cheaper.

Customers with large households are unlikely to see any savings by installing a water meter.

How much is the average water bill in Horfield?

The average water bill Horfield residents are being charged is £16.83 per month, which is £202 annually.

How do I pay my Horfield water bill?

First, you must sign up and register with Bristol Water. After you register your details with Bristol Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Horfield bill. Whilst some customers prefer to make a single annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. As soon as you've set up your Bristol Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Horfield?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Horfield BS7, your water supplier is Bristol Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Horfield Water Frequently Asked Questions

Below we have answered some common questions that customers in Horfield have about their water supply.

Frequently Asked Questions About Water in Horfield

Is the tap water in Horfield safe to drink?

Yes! It's safe to drink the tap water in Horfield. You can rest assured that Horfield water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Horfield water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Horfield water to make it drinkable.

Where does the water in Horfield come from?

There are three main sources of water that supply Horfield:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Horfield

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Horfield is less than 200ppm, that makes the water hardness in Horfield is rated as medium water.

What does this mean?

The water supply to your home in Horfield higher than. medium water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. You might also notice more limescale build-up in your appliances and the taste of your tap water may be affected.

Selectra recommends

We recommend adding a softening agent to the water in Horfield.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Horfield No Water

If you don't have any running water in your Horfield home, you will need to check if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Horfield.

If there is no water at your Horfield home, is the problem no cold water or no hot water? If you still have cold water but no hot water, the problem will be with the plumbing at your home and not a problem affecting Horfield.

If you don't have any cold water, not even a trickle, contact Bristol Water for help. In this case you should try the following tips:

  1. Check the "In Your Area" sections of the Bristol Water website for any information explaining the reason your home has no water.
  2. Have a look at the Twitter account for Bristol Water, they often post incident updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Make sure your stop tap is in the open position.

Horfield water leak or flooding

Horfield water problems could be anything from a burst water main or flooding, to a leak in your Horfield home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you find a water leak or flooding that's not inside your Horfield property, you must do one of the following as soon as possible:

  1. Call Bristol Water regardless if the problem relates to wastewater or clean water.
  2. If you can go on the internet at your current location, visit the "report a leak" page on the Bristol Water website and fill out the online form.

Why does the water in Horfield taste strange?

If you find the taste or smell is different with your Horfield water this could be because of one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can affect it by infusing your Horfield water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding metallic, salty, or rubbery hints to Horfield water.

If you have questions about your water's taste, smell, or appearance, you should get in touch with Bristol Water using the contact information above.

TalkTalk Logo

Need a New Broadband Deal?

Get TalkTalk today for fast and cheap fibre broadband

Broadband in Horfield BS7

Horfieldinternet connected globe

The speed of your internet connection at your Horfield home can vary depending on several factors such as:

  • Fibre availability
  • Distance from the telephone exchange
  • Location of the router in your home
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test your internet speed and see if it matches the average internet speed in Horfield with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Horfield Average Download Speed Horfield Average Upload Speed
96.47 Mbps 16.67 Mbps
John Lewis Broadband	
 Logo

Get Broadband From John Lewis

Broadband and phone deals from your favourite department store

The type of internet connection you have can have an effect on the speed you get in Horfield. An FTTP is the best kind of broadband connection available in the UK however, at the time of writing, this is only available to 31.83% of homes in the UK.

ADSL internet connections are the slowest, but for some customers in remote areas this type of connection is the only one currently available.

What to look for when picking a broadband provider in Horfield?

These days, the internet is as important as other essential utilities, some people might consider it the most important. Which means picking a reliable provider for your internet can be unnerving. Don't worry, we've listed the four important points that you should consider when picking a broadband provider in Horfield.

Availability

The first point to bear in mind before picking a broadband provider in Horfield is the issue of availability. Whilst many homes in Horfield should have access to fibre or 'superfast' connections, those living in rural homes may have trouble getting fast broadband.

However, new builds and properties that have been constructed in the last few years will likely have be able to get ultrafast FTTH because property developers will often choose to install the latest networks when building new homes.

Type of connection

What kinds of internet connection are available in Horfield?

  • Fibre broadband
    • This is fastest connection that's currently available in Horfield
    • There are two categories of fibre broadband connections, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of more than 24 Mbps.
    • A Full Fibre connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through a standard telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to 99.9% of Horfield homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Limited availability in some parts of Horfield.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Horfield.
    • Might work out more expensive without an unlimited data plan.
    • No special equipment required by tethering to your smartphone, though some mobile networks do not allow tethering.
Vodafone UK Logo

Bundle Mobile, Broadband and TV

Get Vodafone and simplify your bills with these great value offers

broadband connections options

Horfield broadband value for money

Horfield broadband bill

Another important consideration is the price you pay for broadband in Horfield. There are many providers offering a cheap introductory offer for new customers, however you might find the rate suddenly goes up. It's important to read the small print of the offer when you sign up for a internet service in Horfield. Some providers may even increase the price during the initial contract period. For example, recently there was a BT price hike which affects millions of BT customers.

Horfield Broadband Reliability

How reliable the broadband is in Horfield should also be considered, with many of us working from home full-time or just a few days per week, having a reliable internet connection to do your work is a priority.

Then in our freetime we're playing online games with friends or streaming movies and TV shows that without a reliable internet connection for your Horfield home is something to think about.

Horfield broadband customer service

Lastly, the customer support of your Horfield internet connection is of utmost importance. There's a good chance you will never need to contact the internet service provider you choose, but should the need to contact them arises a high level of customer support that deals with your query efficiently and quickly is a strong plus when selecting an internet provider in Horfield.

[YAML_telecoms_alldeals_intext_cta1]

Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Horfield have about their internet connection.

Broadband FAQs

What's the average broadband speed in Horfield?

The average internet speed in Horfield is:

Horfield Average Download Speed Horfield Average Upload Speed
96.47 Mbps 16.67 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to a green box on your street in Horfield, it's then connected to your house through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Horfield property. This means it's very fast and extremely reliable. Currently, 31.83% of homes in the UK .

What broadband speed do I need?

It really does depend on how you will use the internet. Check out the table below to find out which speed you should choose when signing up for broadband in Horfield.

Main internet uses Recommended Broadband Speed Up to 2 devices
Up to 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
Over 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals have less range, but are able to transmit your data at faster speeds.

BT Broadband & Mobile Logo

Looking for Great Value Broadband?

Get a BT ultrafast fibre broadband deal today and bundle your TV

What's the landline area code in Horfield

Corded telephone area code Horfield

The landline area code, sometimes called the dialling code, for Horfield is 01806. If you call someone in Horfield, and you are not in the same area, you will need to add 01806 to the number you'd like to call.

How much does an 01806 Horfield call cost?

If calls are included with your landline or mobile tariff, then the call cost is likely to be included with your tariff. If you don't have an included calls tariff, it should cost in the region of 10p per minute, plus a small call set-up charge.

If you are uncertain whether you have calls included in your tariff, we recommend getting in touch with your provider before making the call so you don't find unexpected charges on your telephone bill.

How many different area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity Supply in Horfield

Residents in Horfield are free to choose their own supplier for gas and electricity, but regardless of which supplier they choose, the electricity and gas will always be supplied and maintained by the local network operator.

We call them Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that supplies your Horfield home to the electricity grid and gas networks.

In many cases you won't need to contact the Horfield distribution network operator, but should you ever need to, you can easily find out which DNO is responsible for Horfield in this section.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Horfield

The electricity distribution network operator for Horfield is Western Power Distribution - South West. You can find the Western Power Distribution - South West contact details in the table below:

Western Power Distribution - South West Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email [email protected]
Website https://www.westernpower.co.uk/
Address Lostwithiel Road
Bodmin, Cornwall
ShellEnergy Logo

Looking For Cheaper Gas and Electric?

Switch to Shell Energy and pay less for your gas and electric

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near Horfield

There are no power plants within a 10 mile radius of Horfield.

EDF Energy Logo

Need a Better Deal on Gas and Electric?

Find out how much you can save with EDF Energy today

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). In addition, a small amount was produced from other kinds of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations begin to close, by 2035 there will only one nuclear power plant still producing energy. However, new nuclear reactors are being planned such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel is generated from souces such as solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK strives to hit its net-zero targets.

Municipalities Near Horfield

You might be wondering which municipalities are close to Horfield, we've found the five closest municipalities to Horfield.

Closest five municipalities to Horfield
Municipality Distance from Horfield
Hotwells 0.01 miles
Stoke Bishop 0.05 miles
Westbury on Trym 0.05 miles
Henleaze 0.05 miles
Coombe Dingle 0.05 miles