Utilities in <u>Horrabridge

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A Complete Guide to Utilities in Horrabridge

If you've moved and have questions about Horrabridge? Our complete guide to utilities in Horrabridge is going to provide you with everything you need to know about broadband, area codes, power generation and energy distributors, and Horrabridge water and sewerage. Keep reading to learn everything about utilities in Horrabridge.

About Horrabridge, Devon

Horrabridge PL20 has a population of 2,115 and is located in the county of Devon. Devon has a population of 795,012 people.

Who supplies my water in Horrabridge?

Horrabridge water services are supplied by South West Water. In the table below are the contact numbers for South West Water:

How to reach your water provider in Horrabridge

Ringing a contact number for South West Water is just one method of contact to discuss your Horrabridge water issues.

In the table below we have listed the main telephone numbers for South West Water general enquiries and emergencies.

South West Water phone number South West Water Emergency phone number
0344 346 1010 0344 346 2020
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Write to South West Water

You can also get in touch with South West Water, you have the choice of posting a letter or sending an email. You can even send your message through the South West Water website.

If you prefer to send a letter to South West Water can do so by writing to the South West Water address below:

South West Water Address
Peninsula House, Rydon Lane
Exeter, Devon
EX2 7HR

Cost of water in Horrabridge

Water bill in Horrabridge

Water rates in Horrabridge are based on if your home has a water meter or not. You can easily find out whether your Horrabridge water rates are metered or not by looking at a recent water bill or by getting in touch with the supplier. Homes with metered Horrabridge water rates will have a meter number listed on their water bills.

Metered Customers in Horrabridge

Customers with a water meter at their Horrabridge property will pay an annual charge that is fixed, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of South West Water. While the variable charges cover the usage at your Horrabridge home.

Unmetered Customers in Horrabridge

Customers that don't have a water meter at their Horrabridge home have an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount regardless of how much water consumed at your Horrabridge home.

The rate unmetered customers pay for water in Horrabridge will be based on the rateable value of your home. The rateable value calculation of your Horrabridge water rates would have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you are single, or have a small family, getting a water meter for your Horrabridge may save you money.

Customers with big families are probably not going to save money by getting a water meter installed.

How much is the average water bill in Horrabridge?

The average water bill Horrabridge residents are charged is £18.17 each month, that's £218 per year.

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How do I pay my Horrabridge water bill?

First of all, you will need to register with South West Water. After you register your details with South West Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Horrabridge bill. Whilst some customers would prefer to pay annually, other customers might like to set up quarterly, monthly, or even weekly payments instead. After you've set up your South West Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Horrabridge?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Horrabridge PL20, your water supplier is South West Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Horrabridge Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Horrabridge have about their water supply.

Frequently Asked Questions About Water in Horrabridge

Is the tap water in Horrabridge safe to drink?

Yes! It's safe to drink the tap water in Horrabridge. You can rest assured that Horrabridge water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Horrabridge water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Horrabridge water to make it drinkable.

Where does the water in Horrabridge come from?

There are three main sources of water that supply Horrabridge:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Horrabridge

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Horrabridge is less than 60ppm, this means the water in in Horrabridge is rated as soft water.

What does this mean?

The water supply to your home in Horrabridge contains just trace amounts of hard water minerals. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. It also means less limescale build-up in your home appliances which extends their lifespan.

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You shouldn't need to use a water softener at your home in Horrabridge.

Horrabridge No Water

If there isn't any running water in your Horrabridge home, you will first need to find out whether the problem is with your home plumbing or if the problem is a widespread issue affecting Horrabridge.

If there is no water at your Horrabridge home, is the problem no cold water or no hot water? If you still have cold water but no hot water, the issue will be with your home plumbing and not a problem affecting Horrabridge.

If your home has no cold water, not even a trickle, contact South West Water for assistance. If this is the case, you can try these tips:

  1. Check the "In Your Area" sections of the South West Water website for any explanations as to why you have no water.
  2. Examine the Twitter account of South West Water, they will often tweet updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Make sure your stop tap is in the open position.

Horrabridge water leak or flooding

Horrabridge water problems might include anything from flooding or a leak, to a burst water main in your Horrabridge home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you find a water leak or flooding that's not inside your Horrabridge property, you must do one of the following as soon as possible:

  1. Contact South West Water regardless if the issue relates to drinking water or wastewater.
  2. If you can go on the internet at your current location, navigate to the "report a leak" area of the South West Water website and complete the online form to report the issue.

Why does the water in Horrabridge taste strange?

If you detect a difference in smell or taste of your Horrabridge water this may be due to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Horrabridge water with an earthy smell or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding salty, metallic, or rubbery hints to Horrabridge water.

If you have any queries or worries about your water's smell, taste, or appearance, you can speak to South West Water via the contact channels listed above.

Internet in Horrabridge PL20

Horrabridgeinternet connected globe

The speed of your internet connection at your Horrabridge home is dependant upon several factors such as:

  • Availability of fibre
  • How far from the telephone exchange you are
  • Location of the router in your home
  • If you are connected with ethernet or wi-fi
  • Which provider you have

Test how fast your internet is and see how it compares to the average connection speed for Horrabridge with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Horrabridge Average Download Speed Horrabridge Average Upload Speed
42.60 Mbps 11.87 Mbps
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The type of internet connection you have can affect the speed you get at your home in Horrabridge. An FTTP is the best kind of broadband connection available in the UK however, at the time of writing, this is only available to 31.83% of UK households.

ADSL internet connections are the slowest, in some remote parts of the UK this type of connection is the only one that's available.

Things to consider when choosing an internet provider in Horrabridge?

In 2022, the internet is about as important as any other utility, perhaps more important. That means choosing an internet service provider could feel daunting. To ease the pressure, let's take a look at the top four points worth considering before choosing an internet provider in Horrabridge.

Availability

The first thing you need to think about whilst choosing an internet provider in Horrabridge is the issue of availability. Whilst many homes in Horrabridge can take advantage of superfast' or fibre connections, people outside a built-up area could face issues getting access to the fastest internet.

However, new builds and properties that have been constructed in the last few years should be able to enjoy access to the FTTH since developers often install the latest infrastructure when constructing new homes.

Type of connection

What are the different types of connection in Horrabridge?

  • Fibre broadband
    • This is fastest connection that's currently available in Horrabridge
    • Fibre broadband is split into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of more than 24 Mbps.
    • A Full Fibre connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through a standard telephone line.
    • Limited download speed of up to 24 Mbps.
    • Available to the majority of Horrabridge homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Only available with Virgin Media.
    • Restricted availability in some parts of Horrabridge.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Horrabridge.
    • Might work out more expensive without an unlimited data plan.
    • Can tether to your smartphone without special equipment, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Horrabridge broadband price

Horrabridge broadband bill

You also need to consider how much it costs for the broadband in Horrabridge. You will see many broadband providers are offering a cheap introductory offer for new customers, but the price is often for a limited period. We recommend you double check the terms and conditions of the deal before you commit to a internet connection in Horrabridge. Some providers will raise the price even whilst you're in contract. For example, recently there was a BT price hike which affects millions of BT customers.

Horrabridge Broadband Reliability

The reliability of broadband in Horrabridge should also be considered, with so many people that work from home full-time or just a few days per week, having a reliable internet connection to keep up to date with work your work is a priority.

When we're relaxing we're playing online games with friends or streaming movies and TV shows which without a reliable broadband connection at your Horrabridge home is going to be important.

Horrabridge broadband technical support

Our final tip, the technical support for your Horrabridge broadband connection is really important. You might never need to get in touch with your internet service provider, however, if you have an issue and need to get in touch with them a provider with excellent customer service that is able to solve your issue efficiently and quickly is a strong plus when you choose a broadband provider in Horrabridge.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Horrabridge ask about their broadband.

Broadband Internet FAQs

What's the average broadband speed in Horrabridge?

The average speed of broadband in Horrabridge is:

Horrabridge Average Download Speed Horrabridge Average Upload Speed
42.60 Mbps 11.87 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green cabinets that you might have near your home in Horrabridge, it's then connected to your house through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Horrabridge home. This means it's very fast and extremely reliable. At the time of writing, 31.83% of houses in the UK .

What speed internet is best for me?

That would depend on what kind of internet user you are. Check out the table below for a general idea what sort of download speed you should take for a broadband service in Horrabridge.

Usual Internet habits Recommended Broadband Speed 2 devices or less
2 devices or less Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
3-5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit the data between your devices. 2.4Ghz WiFi travels across longer distances, but transmit data at slower speeds. 5Ghz WiFi signals have less range, but your data will be transmitted faster.

What's the landline area code in Horrabridge

Corded telephone area code Horrabridge

The landline area code, sometimes called the dialling code, for Horrabridge is 01806. If you're calling somebody in Horrabridge, and you are not in the same area, you must add 01806 to the number you'd like to call.

How much does an 01806 Horrabridge call cost?

If you have a call plan with your mobile or landline tariff, the cost of the call should be included in that tariff. Without an inclusive calls plan, you can expect to pay around 10p per minute, plus the call set-up charge.

If you don't know whether you have a plan that includes calls, you should ask your provider before calling so you don't find unexpected charges on your telephone bill.

How many different area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. They are a mix of three, four, or five digits long.

Gas and Electricity in Horrabridge

People living in Horrabridge are free to choose their gas and electricity supplier, but regardless of the supplier they are billed by, the gas and electricity is going to be maintained and supplied by the local network operator.

These network operators are officially called Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that connects your Horrabridge home to the electricity grid and gas networks.

In many cases you won't need to speak to the Horrabridge distribution network operator, but if you do, you can easily find out which DNO is responsible for Horrabridge right here.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Horrabridge

The electricity distribution network operator for Horrabridge is Western Power Distribution - South West. You can find the Western Power Distribution - South West contact details in the table below:

Western Power Distribution - South West Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplies@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Lostwithiel Road
Bodmin, Cornwall

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Horrabridge

There are no power plants within a 10 mile radius of Horrabridge.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Furthermore, a tiny amount was generated with other types of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, in the next few years we can expect this to reduce as nuclear power stations in the UK’s begin to close, only one will still be generating energy 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel is generated from souces such as solar, wind, hydro, and biomass. This is expected to continue rising as the UK strives to hit its net-zero targets.

Towns and Cities Near Horrabridge

If you've ever wondered which municipalities are within reach of Horrabridge, in the below table you will find the five nearest towns and cities to Horrabridge.