Utilities in <u>Horton

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Your Complete Guide to Utilities in Horton

Are you moving and want to know more about Horton? Our utilities guide to Horton is going to provide you with everything you need to know about broadband, area codes, power generation and energy distributors, and Horton water and sewerage. Keep reading to learn everything about utilities in Horton.

About Horton, Greater London

Horton KT19 has a population of 1,033 and is located in the county of Greater London. Greater London has a population of 9,002,488 people.

Who supplies my water in Horton?

Horton water utilities are supplied by Leep Utilities. Below are the main phone numbers for Leep Utilities, SES Water, and Thames Water:

How to get in touch with the water suppliers in Horton

Calling a phone number for Leep Utilities, SES Water or Thames Water is one of many contact methods to deal with your Horton water issues.

Leep Utilities phone numbers

In the table below you will find the phone numbers for Leep Utilities general enquiries and emergencies.

Leep Utilities phone number Leep Utilities Emergency phone number
0345 122 6780 0333 003 8332
Mon-Fri 8am-8pm, Emergencies 24/7/365
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SES Water phone numbers

In the table below you will find the phone numbers for SES Water general enquiries and emergencies.

SES Water phone number SES Water Emergency phone number
01737 772 000 01737 772 000
Mon to Fri 8am to 6pm, Sat 9am to 1pm, Emergencies 24/7/365

Thames Water phone numbers

In the table below you will find the phone numbers for Thames Water general enquiries and emergencies.

Thames Water phone number Thames Water Emergency phone number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Calling a phone number for Leep Utilities, SES Water, Thames Water, or is one of many contact methods to deal with your Horton water issues.

Write to Leep Utilities, SES Water or Thames Water

Additionally, you can communicate with Leep Utilities, SES Water or Thames Water, either by email or with a letter in the post. You can also submit your request on the Leep Utilities, SES Water or Thames Water website.

Leep Utilities

Customer that want to post a letter to Leep Utilities can do so by writing to the Leep Utilities address below:

Leep Utilities Address
Leep Water Networks Ltd, The Greenhouse
MediaCityUK, Salford
M50 2EQ

Customers that would rather email Leep Utilities, you can use the email address below:

Leep Utilities Email Address
LWNL@leeputilities.co.uk

SES Water

Customer that want to post a letter to SES Water can do so by writing to the SES Water address below:

SES Water Address
66-74 London Rd
Redhill
RH1 1LJ

Customers that would rather email SES Water, you can use the email address below:

SES Water Email Address
AccountEnquiries@seswater.co.uk

Thames Water

Customer that want to post a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

Customers that would rather email Thames Water, you can use the email address below:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Cost of water in Horton

Water bill in Horton

Water rates in Horton will vary depending on if your home has a water meter or not. You can easily check if your Horton water rates are metered or not by checking your water bill or by getting in touch with the supplier. Homes with metered Horton water rates will have a meter number listed on their water bills.

Metered Customers in Horton

Customers that have a water meter at their Horton home will pay a fixed annual charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Leep Utilities, SES Water, or Thames Water. Whilst the variable charges are for the consumption at your Horton home.

Unmetered Customers in Horton

Customers who don't have a meter at their Horton home have an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of the amount of water you use at your Horton home.

Water rates for unmetered customers in Horton is going to be based on the rateable value of your home. The rateable value calculation of your Horton water rates will have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you are single, or have a small family, installing a water meter at your Horton may save you money.

Customers with big families are probably not going to save money by installing a water meter.

How much is the average water bill in Horton?

The average water bill Horton residents are billed varies between water suppliers. In the table below, you will see how much each supplier charges:

Supplier Average Water Bill Per Month Average Water Bill Annually
Leep Utilities - -
SES Water £16.08 £193
Thames Water £19.33 £232
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How do I pay my Horton water bill?

First, you must sign up and register with Leep Utilities, SES Water, or Thames Water. After you register your details with Leep Utilities, SES Water, or Thames Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Horton bill. While some customers like an annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. After you've set up your Leep Utilities, SES Water, or Thames Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Horton?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Horton KT19, your water suppliers are Leep Utilities, SES Water and Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Horton Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Horton have about their water supply.

Frequently Asked Questions About Water in Horton

Is water from the tap in Horton safe to drink?

Yes! You can drink the tap water in Horton. You can rest assured that Horton water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Horton water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Horton water to make it drinkable.

Where does the water in Horton come from?

There are three main sources of water that supply Horton:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Horton

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Horton is higher than 201ppm, this means the water in Horton is rated as hard water.

What does this mean?

The water being supplied to your home in Horton contains slightly elevated levels of minerals that cause hard water. hard water means your water is not as effective at cleaning dishes, glassware, clothes, or even your body. There may also be more limescale in your appliances and your tap water taste may be affected.

Selectra recommends

You should add a water softener to the water in Horton.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Horton No Water

If there isn't any running water in your Horton home, you will need to check if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Horton.

If there is no water at your Horton home, do you only have no cold water or no hot water? If the problem is only affecting your hot water, the issue is probably going to be with your home plumbing and not a problem affecting Horton.

If your home has no cold water, not even a trickle, contact Leep Utilities, SES Water, or Thames Water for advice. You can also try the following:

  1. Check the "In Your Area" sections of the Leep Utilities, SES Water, or Thames Water website for any information explaining why you have no water.
  2. Have a look at the Twitter account for Leep Utilities, SES Water, or Thames Water, they will often tweet updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Check that your stop tap is open.

Horton water leak or flooding

Horton water problems could be anything from a leak, a burst water main, or flooding in your Horton home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you notice a water leak or flooding outside your Horton property, you must do one of the following as soon as possible:

  1. Ring Leep Utilities, SES Water, or Thames Water regardless if the issue relates to drinking water or wastewater.
  2. If you have access to the internet, navigate to the "report a leak" area of the Leep Utilities, SES Water, or Thames Water website and complete the online form to report the issue.

Why does the water in Horton taste strange?

If you find the taste or smell is different with your Horton water this could be down to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Horton water with an earthy taste or smell.
  3. Plumbing can cause the taste of your water to change, adding salty, metallic, or rubbery hints to Horton water.

If you have any queries or worries about your water's smell, taste, or appearance, you can speak to Leep Utilities, SES Water, or Thames Water on the contact details above.

Broadband in Horton KT19

Hortoninternet connected globe

The speed of your internet connection at your Horton home depends on several factors such as:

  • Availability of fibre
  • How far from the telephone exchange you are
  • Where you've placed your router
  • If you're using wi-fi or ethernet
  • Which provider you have

Test the speed of your connection and find out how it compares to the average broadband speed for Horton with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Horton Average Download Speed Horton Average Upload Speed
93.55 Mbps 16.15 Mbps
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The internet connection type you have can have an effect on the speed you get in Horton. An FTTP is currently the fastest broadband connection you can get in the UK however, at the time of writing, this is only available to 31.83% of UK households.

The slowest way to access the internet is ADSL, but for some customers in remote areas it's the only type of internet connection available.

Things to consider when choosing an internet provider in Horton?

It's 2022, which means the internet is just as important as any other utility, maybe even more important. So picking the right internet provider might seem daunting at first. Worry not, we've listed the four important points worth considering before choosing an internet provider in Horton.

Availability

The first point to bear in mind whilst choosing an internet provider in Horton is what's available. Most homes in Horton should be able to enjoy superfast' or fibre connections, customers who live in a rural location may have limited access to the type of connection.

However, new builds and properties that have been constructed in the last few years may already have access to ultrafast FTTH because property developers will often choose to install the latest infrastructure when constructing new homes.

Type of connection

What kinds of internet connection are available in Horton?

  • Fibre broadband
    • This is the fastest available internet connection in Horton
    • There are two categories of fibre broadband connections, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of at least 24 Mbps.
    • A Full Fibre connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through your traditional telephone line.
    • Limited download speed of up to 24 Mbps.
    • Available to the majority of Horton homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Restricted availability in some parts of Horton.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Horton.
    • Can be more expensive for heavy users without unlimited data.
    • You don't need a router if you tether the connection to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Horton broadband price

Horton broadband bill

You also need to consider the monthly cost of broadband in Horton. There are many providers offering a cheap introductory offer for new customers, but the price can quickly increase. You should always look in the fine print of the deal before you sign up to a internet connection in Horton. Some providers will raise the price even whilst you're in contract. In the news recently, there was a BT price hike that has affected millions of customers.

Horton Broadband Reliability

The reliability of broadband in Horton also needs consideration, with many of us working from home on a part-time or full-time basis, having a reliable internet connection to keep up to date with work your work is really important.

Then in our freetime we're watching movies online or gaming online meaning without an internet connection that's reliable at your Horton home is going to be important.

Horton broadband technical support

Finally, the customer service of your Horton broadband internet is extremely important. Hopefully you shouldn't have to contact the internet service provider you choose, however, if you have an issue and need to get in touch with them a high level of customer support that is able to solve your issue quickly and efficiently should be considered when making a decision for a broadband internet provider in Horton.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Horton have about broadband internet.

Broadband Frequently Asked Questions

What's the average broadband speed in Horton?

The average broadband speed in Horton is:

Horton Average Download Speed Horton Average Upload Speed
93.55 Mbps 16.15 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green cabinets that you might have near your home in Horton, from there it's connected to your home through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Horton home. That makes it the most reliable and fastest fibre broadband. At the time of writing, 31.83% of houses in the UK .

How fast internet should my internet be?

That would depend on what kind of internet user you are. Take a look at this table for a rough guide to what sort of download speed you should take for a broadband service in Horton.

Main internet uses Recommended Broadband Speed Maximum of 2 devices
Maximum of 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Up to 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit data to connected devices. 2.4Ghz WiFi signals travel further, but transmit data at slower speeds. 5Ghz WiFi signals have a smaller radius, but are able to transmit your data at faster speeds.

What's the telephone area code for Horton

Corded telephone area code Horton

The landline area code, sometimes called the dialling code, for Horton is 020. If you're calling somebody in Horton, and you're located in a different region, you will need to add 020 before the number you're trying to call.

How much does an 020 Horton call cost?

If you have calls included with your mobile or landline tariff, the cost of the call will probably be included as part of your tariff. If calls are not included with your tariff, the cost of the call will be about 10p per minute, plus an additional call set-up charge.

If you are uncertain whether you have a plan that includes calls, we recommend getting in touch with your provider before calling to avoid additional charges on your next phone bill.

How many telephone area codes are there in the UK? There's a total of 645 telephone area codes in the UK. They are a mix of three, four, or five digits long.

Electricity and Gas in Horton

Residents of Horton are free to choose their gas and electricity provider, but regardless of which supplier they choose, the gas and electricity is going to be supplied and maintained by the network operator for the region.

We call them Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that connects your Horton home to the gas network and electricity grid.

In many cases you will never need to ever contact the Horton distribution network operator, but if you do, you can find the distribution network operator for Horton right here.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Horton

The electricity distribution network operator for Horton is UK Power Networks - South East England. You can find the UK Power Networks - South East England contact details in the table below:

UK Power Networks - South East England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Horton

There are no power plants within a 10 mile radius of Horton.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This was mostly in the form of natural gas (42%) and coal (2.7%). Furthermore, a tiny amount was generated with fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations are scheduled for closure, all but one is expected to stop producing energy by 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel sources include wind, solar, hydro, and biomass. This is expected to continue rising as the UK aims to meet its net-zero targets.

Municipalities Close By Horton

Perhaps you're wondering which towns and cities are nearby Horton, we've found the five nearest towns and cities to Horton.

Closest five municipalities to Horton
Municipality Distance from Horton
Worcester Park 0.76 miles
Ewell 0.84 miles
Epsom 0.84 miles