Your Complete Guide to Utilities in Hull

Are you moving and want to know more about Hull? Our comprehensive utilities guide to Hull will explain in detail everything about broadband, area codes, power generation and energy distributors, and Hull water and sewerage. Keep reading to learn everything about utilities in Hull.

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About Hull, East Riding of Yorkshire

Hull HU1 has a population of 284,321 and is located in the county of East Riding of Yorkshire. East Riding of Yorkshire has a population of 600,259 people.

Who supplies my water in Hull?

Hull water services are provided by Yorkshire Water. Below are the main phone numbers for Yorkshire Water:

How to reach your water provider in Hull

Ringing a contact number for Yorkshire Water is one of many contact methods to talk about your Hull water problems.

In the table below you will find the telephone numbers for Yorkshire Water general enquiries and emergencies.

Yorkshire Water telephone number Yorkshire Water Emergency telephone number
0345 124 2424 0800 573 553
Mon-Fri 8am-6pm, Sat 9am-5pm, Emergencies 24/7/365

Write to Yorkshire Water

Additionally, you can communicate with Yorkshire Water, either by email or with a letter in the post. You can also submit your request on the Yorkshire Water website.

If you prefer to send a letter to Yorkshire Water can do so by writing to the Yorkshire Water address below:

Yorkshire Water Address
Western House, Halifax Road
Bradford
BD6 2SZ
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Cost of water in Hull

Water bill in Hull

Water rates in Hull will vary depending on if your home has a water meter or not. You can easily find out whether your Hull water rates are metered or unmetered rates by checking your water bill or by getting in touch with the supplier. Homes with metered Hull water rates will have a meter number listed on their water bills.

Metered Customers in Hull

Customers who have a water meter installed at their Hull property will pay an annual charge that is fixed, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Yorkshire Water. While the variable charges cover the usage at your Hull home.

Unmetered Customers in Hull

Customers who don't have a meter at their Hull home will pay an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount regardless of the amount of water you use at your Hull home.

The rate unmetered customers pay for water in Hull will be based on the rateable value of your home. The rateable value calculation of your Hull water rates would have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If your family is small, or you don't live with others, having a water meter installed at your Hull may save you money.

Customers with bigger families that use more water will probably not benefit by getting a water meter installed.

How much is the average water bill in Hull?

The average water bill Hull residents are billed is £15.50 monthly, which works out at £186 annually.

How do I pay my Hull water bill?

First, you must sign up and register with Yorkshire Water. After you register your details with Yorkshire Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Hull bill. Whilst some customers prefer to make a single annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. After you've set up your Yorkshire Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Hull?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Hull HU1, your water supplier is Yorkshire Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Hull Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Hull have about their water supply.

Frequently Asked Questions About Water in Hull

Is the tap water in Hull safe to drink?

Yes! It's safe to drink the tap water in Hull. You can rest assured that Hull water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Hull water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Hull water to make it drinkable.

Where does the water in Hull come from?

There are three main sources of water that supply Hull:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Hull

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Hull is more than 201ppm, that makes the water hardness in Hull is rated as hard water.

What does this mean?

The water being supplied to your home in Hull contains an elevated level of hard water minerals. hard water means your water is not as effective at cleaning dishes, glassware, clothes, or even your body. There may also be more limescale in your appliances and your tap water taste may be affected.

Selectra recommends

You should add a water softener to the water in Hull.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Hull No Water

If there isn't any running water in your Hull home, you will need to check if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Hull.

If there is no water at your Hull home, do you only have no cold water or no hot water? If you still have cold water but no hot water, the problem will be with the plumbing at your home and not a problem affecting Hull.

If your home has no cold water, not even a trickle, contact Yorkshire Water for help. If this is the case, you can try these tips:

  1. Look at the "In Your Area" sections on the Yorkshire Water website for any explanations as to why you have no water.
  2. Have a look at the Twitter account for Yorkshire Water, they often post incident updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Check that your stop tap is open.

Hull water leak or flooding

Hull water problems might include anything from flooding or a leak, to a burst water main in your Hull home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you find a water leak or flooding that's not inside your Hull property, you should try to do one of the following as long as it's safe to do so:

  1. Call Yorkshire Water regardless if the problem relates to wastewater or clean water.
  2. If you can access the internet from your location, navigate to the "report a leak" area of the Yorkshire Water website and fill in the form to report the problem.

Why does the water in Hull taste strange?

If you detect a difference in smell or taste of your Hull water this may be due to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can affect it by infusing your Hull water with an earthy smell or taste.
  3. Plumbing can cause the taste of your water to change, adding rubbery, salty, or metallic hints to Hull water.

If you have any queries or worries about your water's smell, taste, or appearance, you should get in touch with Yorkshire Water using the contact information above.

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Broadband in Hull HU1

Hullinternet connected globe

The speed of your internet connection at your Hull home is dependant upon several factors such as:

  • Availability of fibre
  • Proximity of the local telephone exchange
  • Location of the router in your home
  • If you are connected with ethernet or wi-fi
  • Which provider you have

Test how fast your internet is and see if it matches the average internet speed in Hull with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Hull Average Download Speed Hull Average Upload Speed
103.45 Mbps 46.15 Mbps
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The way you choose to connect to the internet can affect your download and upload speed in Hull. An FTTP is currently the fastest broadband connection you can get in the UK however, at the time of writing, this is only available to 31.83% of homes in the UK.

The slowest way to access the internet is ADSL, in some remote parts of the UK it's the only type of internet connection currently available.

What should you consider when picking a broadband provider in Hull?

In 2022, the internet is about as important as any other utility, maybe even more important. So picking the right internet provider might seem daunting at first. Worry not, let's take a look at the top four points worth considering before picking a broadband provider in Hull.

Availability

The first point to bear in mind whilst picking a broadband provider in Hull is what's available. Whilst many homes in Hull should have access to superfast' or fibre connections, those living in rural homes could face issues getting access to the fastest internet.

That being said, homes that have been built recently should be able to enjoy access to the FTTH because property developers will often choose to install the latest networks when building new homes.

Type of connection

What are the different types of connection in Hull?

  • Fibre broadband
    • This is the fastest available internet connection in Hull
    • Fibre broadband is split into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of more than 24 Mbps.
    • A Full Fibre broadband internet connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's provided via your phone line.
    • Limited download speed of up to 24 Mbps.
    • High availability with for 99.9% of Hull homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Only available with Virgin Media.
    • Availability can be limited in some parts of Hull.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Hull.
    • Might work out more expensive without an unlimited data plan.
    • You don't need a router if you tether the connection to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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Hull broadband price

Hull broadband bill

Another important consideration is the price you pay for broadband in Hull. There are many providers offering a cheap introductory offer for new customers, but the price is often for a limited period. We recommend you double check the small print of the offer when you sign up for a internet connection in Hull. Some providers will raise the price even before your contract has finished. For example, recently there was a BT price hike which affects millions of BT customers.

Hull Broadband Reliability

The reliability of broadband in Hull must also be considered, with many people working from home on a part-time or full-time basis, having a reliable internet connection to do your work is really important.

When we're relaxing we're watching movies online or gaming online that without a reliable internet connection for your Hull home will be an important thing to consider.

Hull broadband customer service

Our final tip, the customer service of your Hull broadband internet is extremely important. Hopefully you shouldn't have to get in touch with your internet service provider, however, if you have an issue and need to get in touch with them a high level of customer support that is able to solve your issue quickly and efficiently is a strong plus when selecting an internet provider in Hull.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Hull have about their internet connection.

Broadband Internet FAQs

How fast is the broadband in Hull?

The average speed of broadband in Hull is:

Hull Average Download Speed Hull Average Upload Speed
103.45 Mbps 46.15 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green cabinets that you might have near your home in Hull, it's then connected to your house through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Hull property. That means it's the fastest and most reliable type of broadband fibre internet. At the time of writing, 31.83% of UK home .

What speed internet is best for me?

That will be dependant on how you will use the internet. Check out the table below for a rough guide to the kind of broadband speed you should take when signing up for broadband in Hull.

Main internet uses Recommended Broadband Speed 2 devices or less
2 devices or less Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
More than 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels across longer distances, but transmit data at slower speeds. 5Ghz WiFi signals don't have as much range, but will transmit the data between devices at faster rates.

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What's the telephone area code for Hull

Corded telephone area code Hull

The landline area code, sometimes called the dialling code, for Hull is 01482. If you call someone in Hull, and you're located in a different region, you must add 01482 before the number you're trying to call.

How much does an 01482 Hull call cost?

If calls are included with your landline or mobile, then the call cost should be included as part of your tariff. If calls are not included with your tariff, the cost of the call will be about 10p per minute, plus an additional call set-up charge.

If you don't know whether you have a plan that includes calls, we recommend getting in touch with your provider before calling to avoid additional charges on your next phone bill.

How many different area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. They are a mix of three, four, or five digits long.

Gas and Electricity Supply in Hull

People living in Hull can choose their gas and electricity supplier, but regardless of which supplier they choose, the electricity and gas will always be maintained and supplied by the network operator for the region.

These network operators are officially called Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that connects your Hull home to the electricity grid and gas networks.

More often than not you won't need to contact the Hull distribution network operator, but should you ever need to, you can quickly find out which DNO covers Hull right here.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Hull

The electricity distribution network operator for Hull is Northern Powergrid - Yorkshire. You can find the Northern Powergrid - Yorkshire contact details in the table below:

Northern Powergrid - Yorkshire Contact Information
General Enquiries 0800 011 3332
Emergencies 0800 375 675
Email [email protected]
Website https://www.northernpowergrid.com/
Address RSXE-RCZX-XKBL, Manor House, Manor House
Penshaw, Houghton le Spring
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There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near Hull

There are no power plants within a 10 mile radius of Hull.

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Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. The majority of which was natural gas (42%) and coal (2.7%). Furthermore, a small amount was produced from other kinds of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, in the next few years we can expect this to reduce as nuclear power stations in the UK’s begin to close, by 2035 there will only one nuclear power plant still producing energy. However, new nuclear reactors are being planned such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel is generated from souces such as solar, wind, hydro, and biomass. This is expected to continue rising as the UK is focussed on meeting its net-zero targets.

Municipalities Close By Hull

Perhaps you're wondering which towns and cities are nearby Hull, in the below table you will find the five nearest towns and cities to Hull.

Closest five municipalities to Hull
Municipality Distance from Hull
Wawne 3.02 miles
Sutton-on-Hull 3.02 miles
Bransholme 3.02 miles
Gipsyville 3.28 miles