Utilities in <u>Hungerford

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A Complete Guide to Utilities in Hungerford

If you just moved and have some questions about Hungerford? Our utilities guide to Hungerford will help you to find out everything about broadband, area codes, power generation and energy distributors, and Hungerford water and sewerage. Keep reading to learn everything about utilities in Hungerford.

About Hungerford, Berkshire

Hungerford RG17 has a population of 5,100 and is located in the county of Berkshire. Berkshire has a population of 915,157 people.

Who supplies my water in Hungerford?

Hungerford water utilities are supplied by Thames Water. Here are the main contact numbers for Thames Water:

Getting in touch with your water supplier for Hungerford

Ringing a contact number for Thames Water is one of many options to deal with your Hungerford water account.

In the table below you will find the contact numbers for Thames Water general enquiries and emergencies.

Thames Water telephone number Thames Water Emergency telephone number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365
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Write to Thames Water

You can also get in touch with Thames Water, you have the choice of posting a letter or sending an email. You can also submit your request on the Thames Water website.

If you prefer to write a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

Customers that would rather email Thames Water, you can use the email address below:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Price of water in Hungerford

Water bill in Hungerford

Water rates in Hungerford depend on whether your home has a water meter or not. You can easily check if your Hungerford water rates are metered or not by looking at a recent water bill or by speaking to the supplier. Homes with metered Hungerford water rates will have a meter number listed on their water bills.

Metered Customers in Hungerford

Customers with a water meter at their Hungerford home will pay a fixed annual charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Thames Water. While the variable charges cover the usage at your Hungerford home.

Unmetered Customers in Hungerford

Customers who don't have a meter at their Hungerford home pay an annual charge for their water usage. This charge is fixed, meaning your water bill will stay the same no matter how much water you use at your Hungerford home.

As an unmetered customer, the rate you pay for water in Hungerford is going to be based on the rateable value of your home. The rateable value part of your Hungerford water prices were determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you are single, or have a small family, getting a water meter for your Hungerford may save you money.

Customers with big families are probably not going to save money by having a meter installed.

How much is the average water bill in Hungerford?

The average water bill Hungerford residents are billed is £19.33 each month, that's £232 annually.

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How do I pay my Hungerford water bill?

First, you must sign up and register with Thames Water. After you've registered with Thames Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Hungerford bill. While some customers like an annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. When you set up your Thames Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Hungerford?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Hungerford RG17, your water supplier is Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Hungerford Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Hungerford have about their water supply.

Frequently Asked Questions About Water in Hungerford

Is water from the tap in Hungerford safe to drink?

Yes! The tap water is safe to drink in Hungerford. You can rest assured that Hungerford water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Hungerford water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Hungerford water to make it drinkable.

Where does the water in Hungerford come from?

There are three main sources of water that supply Hungerford:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Hungerford

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Hungerford is over 276ppm, that makes the water hardness in Hungerford is rated as very hard water.

What does this mean?

The water being supplied to your home in Hungerford contains a higher amount of hard water minerals. very hard water means your water is not as effective at cleaning dishes, glassware, clothes, or even your body. It also means an increased limescale build-up in your home appliances and it may affect the taste of your tap water.

Selectra recommends

You should add a water softener to the water in Hungerford.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Hungerford No Water

If there isn't any running water in your Hungerford home, you will need to check if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Hungerford.

If there is no water at your Hungerford home, is it only affecting cold water or hot water? If the problem is only affecting your hot water, the issue will be with your home plumbing and not a problem affecting Hungerford.

If you don't have any cold water, not even a trickle, contact Thames Water for assistance. You can also try the following:

  1. Check for updates on the "In Your Area" sections of the Thames Water website for any explanations as to why you have no water.
  2. Have a look at the Twitter account for Thames Water, quite often you will find they have posted an update about the issue.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Verify your stop tap and make sure it's open.

Hungerford water leak or flooding

Hungerford water problems can include anything from a leak, a burst water main, or flooding in your Hungerford home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you discover flooding or a water leak outside your Hungerford property, you must do one of the following as soon as possible:

  1. Contact Thames Water regardless if the issue relates to drinking water or wastewater.
  2. If you can go on the internet at your current location, navigate to the "report a leak" area of the Thames Water website and complete the online form to report the issue.

Why does the water in Hungerford taste strange?

If you notice a change in taste or smell with your Hungerford water this may be due to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can affect it by infusing your Hungerford water with a somewhat earthy aroma or taste.
  3. Plumbing can cause the taste of your water to change, adding metallic, salty, or rubbery hints to Hungerford water.

If you have any queries or worries about your water's smell, taste, or appearance, you should not hesitate to reach Thames Water via the contact channels listed above.

Broadband in Hungerford RG17

Hungerfordinternet connected globe

The broadband speed you get at your Hungerford home is dependant upon several factors such as:

  • Availability of fibre
  • How far from the telephone exchange you are
  • Where you've placed your router
  • Using wi-fi or ethernet connection
  • Your broadband provider

Test your internet speed and find out how it compares to the average broadband speed for Hungerford with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Hungerford Average Download Speed Hungerford Average Upload Speed
77.03 Mbps 21.63 Mbps
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The internet connection type you have can affect the speed you get at your home in Hungerford. An FTTP is the fastest internet connection available in the UK at the time of writing, this has been rolled out to 31.83% of homes in the UK.

The slowest way to access the internet is ADSL, in some remote parts of the UK it is the only means of connection available.

What to look for when picking a broadband provider in Hungerford?

These days, the internet is as important as other essential utilities, maybe even more important. That means choosing an internet service provider could feel daunting. Worry not, we've covered four main points worth considering before picking a broadband provider in Hungerford.

Availability

The first point to bear in mind before picking a broadband provider in Hungerford is the availability. Most homes in Hungerford can take advantage of fibre or 'superfast' connections, people outside a built-up area may have limited access to the type of connection.

Although, homes that have been built in the last few years should be able to enjoy access to the FTTH because property developers will often choose to install the latest technology during construction.

Type of connection

How can I connect to the internet in Hungerford?

  • Fibre broadband
    • This is the fastest type of connection you can get in Hungerford
    • We can split fibre connections into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed that's at least 24 Mbps.
    • A Full Fibre connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through a standard telephone line.
    • Limited download speed of up to 24 Mbps.
    • Available to the majority of Hungerford homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Restricted availability in some parts of Hungerford.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Hungerford.
    • Could prove more expensive unless you have an unlimited data tariff.
    • You don't need a router if you tether the connection to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

Hungerford broadband price

Hungerford broadband bill

You should also think about how much it costs for the broadband in Hungerford. There are many providers offering a low cost deal for new customers, but the price is often for a limited period. It's important to read the fine print of the deal before you sign up to a broadband connection in Hungerford. Some providers will raise the price even whilst you're in contract. In the news recently, there was a BT price hike which will be felt by millions of BT customers.

Hungerford Broadband Reliability

How reliable the broadband is in Hungerford also needs consideration, with so many people that work from home either full-time or part-time, we need to have a reliable internet connection to do your work is really important.

When we're relaxing we're streaming movies or playing online games with friends meaning without an internet connection that's reliable at your Hungerford home is something to think about.

Hungerford broadband customer service

Lastly, the customer service of your Hungerford broadband connection is really important. Hopefully you shouldn't have to contact your broadband provider, however, if you have an issue and need to get in touch with them a high level of customer support that deals with your query in a fast and efficient manner should be considered when you choose a broadband provider in Hungerford.

Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Hungerford ask about their broadband.

Broadband Frequently Asked Questions

Is the internet fast in Hungerford?

The average speed of broadband in Hungerford is:

Hungerford Average Download Speed Hungerford Average Upload Speed
77.03 Mbps 21.63 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green boxes on your street in Hungerford, from which it is connected to your property through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Hungerford home. This means it's very fast and extremely reliable. At the time of writing, 31.83% of houses in the UK .

What speed internet is best for me?

That would depend on how you will use the internet. Have a look at the following table for a rough guide to which speed you should take when getting connected in Hungerford.

Main internet uses Recommended Download Speed 2 devices or less
2 devices or less Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Up to 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit data to connected devices. 2.4Ghz WiFi travels further, but does so at slower speeds. 5Ghz WiFi signals have a smaller radius, but your data will be transmitted faster.

What's the telephone dialling code of Hungerford

Corded telephone area code Hungerford

The telephone dialling code, sometimes called the area code, for Hungerford is 01488. If you call someone in Hungerford, and you're located in a different region, you must add 01488 to the number you're calling.

How much does an 01488 Hungerford call cost?

If you have calls included with your landline or mobile tariff, then the call cost is likely to be included as part of your tariff. Without an inclusive calls plan, you can expect to pay around 10p per minute, plus an additional call set-up charge.

If you are unsure whether you have a plan that includes calls, we recommend getting in touch with your provider before making the call to avoid unexpected charges on your bill.

How many telephone area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity in Hungerford

Residents of Hungerford are able to choose their gas and electricity supplier, but regardless of which supplier they choose, the electricity and gas is distributed and taken care of by the regional network operator.

These network operators are known as Distribution Network operators (DNOs) and it is these companies that own and operates the infrastructure that connect your Hungerford home to the gas and electricity networks.

In many cases you won't need to speak to the Hungerford distribution network operator, but if you do, you can easily find out which DNO is responsible for Hungerford right here.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Hungerford

The electricity distribution network operator for Hungerford is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:

Scottish and Southern Electricity Networks - Central Southern England Contact Information
General Enquiries 0800 048 3516
Emergencies 0800 072 7282
Email GE@ssen.co.uk
Website https://www.ssen.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Hungerford

There are no power plants within a 10 mile radius of Hungerford.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This came mostly from natural gas (42%) and coal (2.7%). Furthermore, a small percentage was produced from other types of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations begin to close, all but one is expected to stop producing energy by 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel sources include hydro, solar, wind, and biomass. We can expect to see this continue increasing as the UK aims to meet its net-zero targets.

Towns and Cities Near Hungerford

If you've ever wondered which municipalities are nearby Hungerford, in the table below you can see the five nearest towns and cities to Hungerford.

Closest five municipalities to Hungerford
Municipality Distance from Hungerford
Chieveley 8.33 miles
Burbage 8.75 miles
Marlborough 8.75 miles
Yattendon 9.75 miles