Utilities in <u>Hurley

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Your Complete Guide to Utilities in Hurley

Are you moving and want to know more about Hurley? Our utilities guide to Hurley will help you to find out everything there is to know about broadband, area codes, power generation and energy distributors, and Hurley water and sewerage. Keep reading to learn everything about utilities in Hurley.

About Hurley, Leicestershire

Hurley CV9 has a population of 672 and is located in the county of Leicestershire. Leicestershire has a population of 698,268 people.

Who supplies my water in Hurley?

Hurley water utilities are supplied by Severn Trent. Below are the main phone numbers for Severn Trent, and South Staffordshire Water:

How to get in touch with the water suppliers in Hurley

Ringing a contact number for Severn Trent or South Staffordshire Water is one of many contact methods to deal with your Hurley water account.

Severn Trent contact numbers

In the table below you will find the contact numbers for Severn Trent general enquiries and emergencies.

Severn Trent contact number Severn Trent Emergency contact number
0345 750 0500 0800 783 4444
Mon-Fri 8am-8pm, Sat 9am-3pm, Bank Holidays 9am-5pm, Emergencies 24/7/365
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South Staffordshire Water contact numbers

In the table below you will find the contact numbers for South Staffordshire Water general enquiries and emergencies.

South Staffordshire Water contact number South Staffordshire Water Emergency contact number
0345 607 0456 0800 389 1011
Mon-Fri 8am-6pm, Emergencies 24/7/365

Write to Severn Trent or South Staffordshire Water

You can also get in touch with Severn Trent or South Staffordshire Water, by composing a letter or sending an email. You can even send your message through the Severn Trent or South Staffordshire Water website.

Severn Trent

If you prefer to send a letter to Severn Trent can do so by writing to the Severn Trent address below:

Severn Trent Address
PO Box 407
Darlington
DL1 9WD

If you would like to email Severn Trent, you must use the following email address:

Severn Trent Email Address
customercare@severntrent.co.uk

South Staffordshire Water

If you prefer to send a letter to South Staffordshire Water can do so by writing to the South Staffordshire Water address below:

South Staffordshire Water Address
Green Lane
Walsall
WS2 7PD

If you would like to email South Staffordshire Water, you must use the following email address:

South Staffordshire Water Email Address
water-email@south-staffs-water.co.uk

Water rates in Hurley

Water bill in Hurley

Water rates in Hurley are based on if your home has a water meter or not. You can easily find out whether your Hurley water rates are metered or not by checking your water bill or by contacting your supplier. Homes with metered Hurley water rates will have a meter number listed on their water bills.

Metered Customers in Hurley

Customers who have a water meter installed at their Hurley property will pay an annual charge that is fixed, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Severn Trent or South Staffordshire Water. Whilst the variable charges are for the consumption at your Hurley home.

Unmetered Customers in Hurley

Customers that don't have a water meter at their Hurley home have an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of the amount of water you use at your Hurley home.

As an unmetered customer, the rate you pay for water in Hurley is going to be based on the rateable value of your home. The rateable value of your Hurley water rates will have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you have a small family, or live alone, installing a water meter at your Hurley could be cheaper.

Customers with large households are unlikely to see any savings by installing a water meter.

How much is the average water bill in Hurley?

The average water bill Hurley residents are billed will depend on which water company supplies your home. In the table below, you will see how much each supplier charges:

Supplier Average Monthly Water Bill Average Water Bill Per Year
Severn Trent £16.58 £199
South Staffordshire Water £13.33 £160
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How do I pay my Hurley water bill?

First of all, you will need to register with Severn Trent or South Staffordshire Water. After you've registered with Severn Trent or South Staffordshire Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Hurley bill. While some customers like an annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. When you set up your Severn Trent or South Staffordshire Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Hurley?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Hurley CV9, your water suppliers are Severn Trent and South Staffordshire Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Hurley Water Frequently Asked Questions

Below we have answered some common questions that customers in Hurley have about their water supply.

Frequently Asked Questions About Water in Hurley

Is water from the tap in Hurley safe to drink?

Yes! You can drink the tap water in Hurley. You can rest assured that Hurley water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Hurley water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Hurley water to make it drinkable.

Where does the water in Hurley come from?

There are three main sources of water that supply Hurley:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Hurley

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Hurley is more than 201ppm, this means the water in Hurley is rated as hard water.

What does this mean?

The clean water supply to your home in Hurley contains a higher amount of hard water minerals. hard water means your water is not as effective at cleaning dishes, glassware, clothes, or even your body. It also means an increased limescale build-up in your home appliances and the taste of your tap water may be affected.

Selectra recommends

Adding a softener to the water is recommended in Hurley.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Hurley No Water

If you have no water in your Hurley home, you will first need to find out whether the problem is with your home plumbing or if the problem is an outage affecting Hurley.

If there is no water at your Hurley home, is the problem no cold water or no hot water? If you still have cold water but no hot water, the issue is probably going to be with your home plumbing and not a problem affecting Hurley.

If there is no cold water, not even a trickle, contact Severn Trent or South Staffordshire Water for help. If this is the case, you can try these tips:

  1. Look at the "In Your Area" sections on the Severn Trent or South Staffordshire Water website for any information explaining why you have no water.
  2. Examine the Twitter account of Severn Trent or South Staffordshire Water, they will often tweet updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Check that your stop tap is open.

Hurley water leak or flooding

Hurley water problems can include anything from a leak, a burst water main, or flooding in your Hurley home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you notice a water leak or flooding outside your Hurley property, you should try to do one of the following as long as it's safe to do so:

  1. Ring Severn Trent or South Staffordshire Water whether the problem is with clean water or wastewater.
  2. If you have access to the internet, go to the "report a leak" section of the Severn Trent or South Staffordshire Water website and fill out the online form.

Why does the water in Hurley taste strange?

If you find the taste or smell is different with your Hurley water this could be because of one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can impermeate the Hurley water with an earthy smell or taste.
  3. Plumbing can cause the taste of your water to change, adding metallic, salty, or rubbery hints to Hurley water.

If you have any queries or worries about your water's smell, taste, or appearance, you should get in touch with Severn Trent or South Staffordshire Water via the contact channels listed above.

Internet in Hurley CV9

Hurleyinternet connected globe

The broadband speed you get at your Hurley home can vary depending on several factors such as:

  • Fibre availability
  • Distance from the telephone exchange
  • Where you've placed your router
  • If you're using wi-fi or ethernet
  • Your broadband provider

Test how fast your internet is and find out how it compares to the average broadband speed for Hurley with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Hurley Average Download Speed Hurley Average Upload Speed
75.07 Mbps 14.20 Mbps
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The internet connection type you have can have an effect on the speed you get in Hurley. An FTTP is currently the fastest broadband connection you can get in the UK at the time of writing, this has been rolled out to 31.83% of UK households.

ADSL is the slowest type of connection, in some remote parts of the UK it's the only type of internet connection available.

What to look for when searching for a broadband provider in Hurley?

These days, the internet is as important as other essential utilities, maybe even more important. That means choosing an internet service provider can be unnerving. To ease the pressure, let's take a look at the top four points to think about when searching for a broadband provider in Hurley.

Availability

The first thing you need to think about when searching for a broadband provider in Hurley is the issue of availability. Whilst many homes in Hurley should be able to enjoy fibre or 'superfast' broadband connections, those living in rural homes could face issues getting access to the fastest internet.

That being said, homes that have been built recently may already have access to ultrafast FTTH since developers often install the latest infrastructure when constructing new homes.

Type of connection

What kinds of internet connection are available in Hurley?

  • Fibre broadband
    • This is the fastest available internet connection in Hurley
    • We can split fibre connections into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of at least 24 Mbps.
    • A Full Fibre broadband internet connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through your traditional telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to 99.9% of Hurley homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Availability can be limited in some parts of Hurley.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Hurley.
    • Might work out more expensive without an unlimited data plan.
    • You don't need a router if you tether the connection to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

Hurley broadband price

Hurley broadband bill

Another important consideration is how much it costs for the broadband in Hurley. You will see many broadband providers are offering a low cost deal for new customers, however you might find the rate suddenly goes up. We recommend you double check the fine print of the deal before you sign up to a broadband connection in Hurley. Some providers may even increase the price during the initial contract period. In the news recently, there was a BT price hike that has affected millions of customers.

Hurley Broadband Reliability

How reliable the broadband is in Hurley also needs consideration, with many of us working from home on a part-time or full-time basis, we need to have a reliable internet connection to keep up to date with work your work can be extremely important.

When we're relaxing we're watching movies online or gaming online meaning without an internet connection that's reliable at your Hurley home is something to think about.

Hurley broadband customer support

Lastly, the customer service of your Hurley broadband connection is of utmost importance. You might never need to get in touch with your internet service provider, but if you ever do need to speak to them a provider with excellent customer service that can deal with your problem efficiently and quickly is a strong plus when making a decision for a broadband internet provider in Hurley.

Broadband FAQ

Below we've answered some our the most common questions that customers in Hurley have about their internet connection.

Broadband Internet FAQs

How fast is the broadband in Hurley?

The average broadband speed in Hurley is:

Hurley Average Download Speed Hurley Average Upload Speed
75.07 Mbps 14.20 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to a green box on your street in Hurley, from there it's connected to your home through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Hurley house. That makes it the most reliable and fastest fibre broadband. At present, 31.83% of homes in the UK .

What broadband speed do I need?

That will be dependant on what you will be using the internet for. Check out the table below for a rough guide to which speed you should take when signing up for broadband in Hurley.

Usual Internet habits Recommended Download Speed Up to 2 devices
Up to 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Up to 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit data to connected devices. 2.4Ghz WiFi signals travel further, but does so at slower speeds. 5Ghz WiFi signals have a smaller radius, but are able to transmit your data at faster speeds.

What's the telephone area code for Hurley

Corded telephone area code Hurley

The telephone dialling code, sometimes called the area code, for Hurley is 01827. If you're calling somebody in Hurley, and you are in a different area, you must add 01827 before the number you're trying to call.

How much does an 01827 Hurley call cost?

If you have calls included with your landline or mobile tariff, the phone call is likely to be included as part of your tariff. Without an inclusive calls plan, it should cost in the region of 10p per minute, plus the call set-up charge.

If you don't know whether you have inclusive calls, you should ask your provider before you make the call so you don't find unexpected charges on your telephone bill.

How many different area codes are there in the UK? There's a total of 645 telephone area codes in the UK. UK area codes can be three, four, or five digits long.

Gas and Electricity Supply in Hurley

People living in Hurley can choose their gas and electricity provider, but regardless of the supplier they are billed by, the gas and electricity is going to be supplied and maintained by the network operator for the region.

These network operators are known as Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that supplies your Hurley home to the gas network and electricity grid.

More often than not you will never need to ever contact the Hurley distribution network operator, but should the need arise, you can find the distribution network operator for Hurley below.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Hurley

The electricity distribution network operator for Hurley is Western Power Distribution - East Midlands. You can find the Western Power Distribution - East Midlands contact details in the table below:

Western Power Distribution - East Midlands Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 678 3105
Email wpdnewsuppliesmids@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Toll End Road
Tipton

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Hurley

There are no power plants within a 10 mile radius of Hurley.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This came mostly from natural gas (42%) and coal (2.7%). Furthermore, a small amount was produced from other types of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, and in the coming years this is expected to reduce as nuclear power stations in the UK’s begin to close, all but one is expected to stop producing energy by 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel sources include wind, solar, hydro, and biomass. We can expect to see this continue increasing as the UK aims to meet its net-zero targets.

Towns and Cities Near Hurley

You might be wondering which municipalities are within reach of Hurley, in the below table you will find the closest five municipalities to Hurley.