Utilities in <u>Hurley Bottom

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A Complete Guide to Utilities in Hurley Bottom

Are you moving and want to know more about Hurley Bottom? Our complete guide to utilities in Hurley Bottom will explain in detail everything there is to know about broadband, area codes, power generation and energy distributors, and Hurley Bottom water and sewerage. Keep reading to learn everything about utilities in Hurley Bottom.

About Hurley Bottom, Berkshire

Hurley Bottom SL6 has a population of 1,923 and is located in the county of Berkshire. Berkshire has a population of 915,157 people.

Who supplies my water in Hurley Bottom?

Hurley Bottom water utilities are supplied by Affinity Water. In the table below are the contact numbers for Affinity Water, South East Water, Southern Water, and Thames Water:

How to reach your water providers in Hurley Bottom

Ringing a contact number for Affinity Water, South East Water or Southern Water is one of many contact methods to discuss your Hurley Bottom water problems.

Affinity Water phone numbers

In the table below we have listed the main phone numbers for Affinity Water general enquiries and emergencies.

Affinity Water contact number Affinity Water Emergency contact number
0345 357 2401 0345 357 2407
Mon-Fri 8am-6pm, Sat 8am-2pm, Emergencies 24/7/365

South East Water phone numbers

In the table below we have listed the main phone numbers for South East Water general enquiries and emergencies.

South East Water contact number South East Water Emergency contact number
0333 000 0001 0333 000 0365
Mon-Fri 8am-7pm, Sat 8am-1pm, Emergencies 24/7/365
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Southern Water phone numbers

In the table below we have listed the main phone numbers for Southern Water general enquiries and emergencies.

Southern Water contact number Southern Water Emergency contact number
0330 303 0277 0800 820 999
Mon to Fri 8am-7pm, Sat 8am-2:30pm, Emergencies 24/7/365

Thames Water phone numbers

In the table below we have listed the main phone numbers for Thames Water general enquiries and emergencies.

Thames Water contact number Thames Water Emergency contact number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Ringing a contact number for Affinity Water is one of many contact methods to discuss your Hurley Bottom water problems.

Write to Affinity Water, South East Water, Southern Water or Thames Water

Additionally, you can communicate with Affinity Water, South East Water, Southern Water or Thames Water, either by email or with a letter in the post. You can also send your request via the Affinity Water, South East Water, Southern Water or Thames Water website.

Affinity Water

Customer that want to post a letter to Affinity Water can do so by writing to the Affinity Water address below:

Affinity Water Address
Tamblin Way
Hatfield, Hertfordshire
AL10 9EZ

South East Water

Customer that want to post a letter to South East Water can do so by writing to the South East Water address below:

South East Water Address
Rocfort Road
Snodland, Kent
ME6 5AH

Southern Water

Customer that want to post a letter to Southern Water can do so by writing to the Southern Water address below:

Southern Water Address
PO Box 564
Darlington
DL1 9ZG

If you want to email Southern Water, you must use the following email address:

Southern Water Email Address
customeraccounts@southernwater.co.uk

Thames Water

Customer that want to post a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

If you want to email Thames Water, you must use the following email address:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Price of water in Hurley Bottom

Water bill in Hurley Bottom

Water rates in Hurley Bottom depend on whether your home has a water meter or not. You can easily find out whether your Hurley Bottom water rates are metered or unmetered rates by checking your water bill or by getting in touch with the supplier. Homes with metered Hurley Bottom water rates will have a meter number listed on their water bills.

Metered Customers in Hurley Bottom

Customers who have a water meter installed at their Hurley Bottom house will pay an annual fixed charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Affinity Water, South East Water, Southern Water, or Thames Water. Whilst the variable charges cover the consumption at your Hurley Bottom home.

Unmetered Customers in Hurley Bottom

Customers that don't have a water meter at their Hurley Bottom home have an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same no matter how much water you use at your Hurley Bottom home.

As an unmetered customer, the rate you pay for water in Hurley Bottom will be based on the rateable value of your home. The rateable value calculation of your Hurley Bottom water prices were determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you have a small family, or live alone, having a water meter installed at your Hurley Bottom could be cheaper.

Customers with big families are probably not going to save money by getting a water meter installed.

How much is the average water bill in Hurley Bottom?

The average water bill Hurley Bottom residents are being charged varies between water suppliers. You can see in the table below the average water bill by supplier:

Supplier Average Monthly Water Bill Average Water Bill Annually
Affinity Water £16.67 £200
South East Water £18.42 £221
Southern Water £14.25 £171
Thames Water £19.33 £232
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How do I pay my Hurley Bottom water bill?

You will first need to register with Affinity Water, South East Water, Southern Water, or Thames Water. After you've registered with Affinity Water, South East Water, Southern Water, or Thames Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Hurley Bottom bill. Whilst some customers prefer to make a single annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. As soon as you've set up your Affinity Water, South East Water, Southern Water, or Thames Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Hurley Bottom?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Hurley Bottom SL6, your water suppliers are Affinity Water, South East Water, Southern Water and Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Hurley Bottom Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Hurley Bottom have about their water supply.

Frequently Asked Questions About Water in Hurley Bottom

Is tap water in Hurley Bottom safe to drink?

Yes! The tap water is safe to drink in Hurley Bottom. You can rest assured that Hurley Bottom water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Hurley Bottom water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Hurley Bottom water to make it drinkable.

Where does the water in Hurley Bottom come from?

There are three main sources of water that supply Hurley Bottom:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Hurley Bottom

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Hurley Bottom is higher than 276ppm, that makes the water hardness in Hurley Bottom is rated as very hard water.

What does this mean?

The water being supplied to your home in Hurley Bottom contains slightly elevated levels of minerals that cause hard water. very hard water will not clean your clothes, dishes, or your body efficiently, and your appliances will be less efficient which is not good news for your utility bills. There may also be more limescale in your appliances and your tap water taste may be affected.

Selectra recommends

We recommend adding a softening agent to the water in Hurley Bottom.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Hurley Bottom No Water

If you don't have any running water in your Hurley Bottom home, you will first need to find out whether the problem is with your home plumbing or if the issue is within your neighbourhood in Hurley Bottom.

If there is no water at your Hurley Bottom home, is it only affecting cold water or hot water? If you still have cold water but no hot water, the problem will be with the plumbing at your home and not a problem affecting Hurley Bottom.

If your home has no cold water, not even a trickle, contact Affinity Water, South East Water, Southern Water, or Thames Water for help. In this case you should try the following tips:

  1. Check for updates on the "In Your Area" sections of the Affinity Water, South East Water, Southern Water, or Thames Water website for any information explaining the reason your home has no water.
  2. Examine the Twitter account of Affinity Water, South East Water, Southern Water, or Thames Water, they will often tweet updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Verify your stop tap and make sure it's open.

Hurley Bottom water leak or flooding

Hurley Bottom water problems can include anything from flooding or a leak, to a burst water main in your Hurley Bottom home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you discover flooding or a water leak outside your Hurley Bottom property, you need to do one of the following as quickly as you can:

  1. Ring Affinity Water, South East Water, Southern Water, or Thames Water whether the problem is with clean water or wastewater.
  2. If you can access the internet from your location, go to the "report a leak" section of the Affinity Water, South East Water, Southern Water, or Thames Water website and complete the online form to report the issue.

Why does the water in Hurley Bottom taste strange?

If you detect a difference in smell or taste of your Hurley Bottom water this could be because of one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can infuse the Hurley Bottom water with a somewhat earthy aroma or taste.
  3. Plumbing can also contribute to the taste of your household water, adding salty, metallic, or rubbery hints to Hurley Bottom water.

If you have questions about your water's taste, smell, or appearance, you should get in touch with Affinity Water, South East Water, Southern Water, or Thames Water on the contact details above.

Broadband Speed in Hurley Bottom SL6

Hurley Bottominternet connected globe

The broadband speed you get at your Hurley Bottom home is dependant upon several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • How far from the telephone exchange you are
  • Placement of your router
  • Using wi-fi or ethernet connection
  • Your broadband provider

Test how fast your internet is and see if it matches the average broadband speed for Hurley Bottom with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Hurley Bottom Average Download Speed Hurley Bottom Average Upload Speed
88.10 Mbps 22.33 Mbps
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The internet connection type you have can affect the speed you get at your home in Hurley Bottom. An FTTP is the best kind of broadband connection available in the UK however, at the time of writing, this is only available to 31.83% of homes in the UK.

The slowest way to access the internet is ADSL, in some remote parts of the UK it's the only type of internet connection that's available.

What should you consider when searching for a broadband provider in Hurley Bottom?

It's 2022, which means the internet is just as important as any other utility, perhaps more important. So picking the right internet provider might seem daunting at first. Don't worry, we've listed the four important points that you should consider when searching for a broadband provider in Hurley Bottom.

Availability

The first thing you need to think about before searching for a broadband provider in Hurley Bottom is the availability. Whilst many homes in Hurley Bottom should have access to superfast' or fibre connections, those living in rural homes may have trouble getting fast broadband.

Although, homes that have been built in the last few years will likely have be able to get ultrafast FTTH since developers often install the latest infrastructure when constructing new homes.

Type of connection

What kinds of internet connection are available in Hurley Bottom?

  • Fibre broadband
    • This is the fastest type of connection you can get in Hurley Bottom
    • We can split fibre connections into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed that's at least 24 Mbps.
    • A Full Fibre broadband connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is provided via your phone line.
    • Slower speeds up to 24 Mbps.
    • Available to the majority of Hurley Bottom homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Available only via Virgin Media.
    • Limited availability in some parts of Hurley Bottom.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Hurley Bottom.
    • Could prove more expensive unless you have an unlimited data tariff.
    • No special equipment required by tethering to your smartphone, however there are some mobile networks that restrict tethered connections.
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Hurley Bottom broadband value for money

Hurley Bottom broadband bill

Another important consideration is the monthly cost of broadband in Hurley Bottom. It's easy to find a broadband provider that's offering a low cost deal for new customers, but the price is often for a limited period. We recommend you double check the small print of the offer before you sign up to a internet service in Hurley Bottom. There are some providers that will increase the price you pay whilst you're in contract. We reported recently on the BT price hike which will be felt by millions of BT customers.

Hurley Bottom Broadband Reliability

How reliable the broadband is in Hurley Bottom also needs consideration, with so many people that work from home full-time or just a few days per week, having a reliable internet connection to do your work is really important.

When we're relaxing we're watching movies online or gaming online which without a reliable broadband connection at your Hurley Bottom home will be an important thing to consider.

Hurley Bottom broadband customer support

Finally, the technical support for your Hurley Bottom broadband internet is extremely important. There's a good chance you will never need to contact the internet service provider you choose, but should the need to contact them arises a provider with excellent customer service that deals with your query in a fast and efficient manner is a strong plus when selecting an internet provider in Hurley Bottom.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Hurley Bottom have about their internet connection.

Broadband FAQs

Is the internet fast in Hurley Bottom?

The average internet speed in Hurley Bottom is:

Hurley Bottom Average Download Speed Hurley Bottom Average Upload Speed
88.10 Mbps 22.33 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green cabinets that you might have near your home in Hurley Bottom, from which it is connected to your property via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Hurley Bottom house. That means it's the fastest and most reliable type of broadband fibre internet. At present, 31.83% of houses in the UK .

What broadband speed do I need?

It really does depend on what kind of internet user you are. Have a look at the following table to find out what sort of download speed you should choose when signing up for broadband in Hurley Bottom.

Frequent internet uses Recommended Download Speed 2 devices or less
2 devices or less Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to talk to your connected devices. 2.4Ghz WiFi travels further, but does so at slower speeds. 5Ghz WiFi signals have a smaller radius, but your data will be transmitted faster.

What's the landline area code in Hurley Bottom

Corded telephone area code Hurley Bottom

The landline area code, sometimes called the dialling code, for Hurley Bottom is 01806. If you call someone in Hurley Bottom, and you're located in a different region, you must add 01806 before the number you're trying to call.

How much does an 01806 Hurley Bottom call cost?

If you have a call plan with your landline or mobile, the phone call will probably be included in that tariff. If calls are not included with your tariff, the cost of the call will be about 10p per minute, plus a small call set-up charge.

If you are uncertain whether you have calls included in your tariff, you should ask your provider before making the call to avoid unexpected charges on your bill.

How many different area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. They are a mix of three, four, or five digits long.

Gas and Electricity Supply in Hurley Bottom

Residents in Hurley Bottom are able to choose their own supplier for gas and electricity, but regardless of the supplier they are billed by, the gas and electricity is going to be supplied and maintained by the regional network operator.

These network operators are known as Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that connects your Hurley Bottom home to the gas and electricity networks.

Most of the time you will never need to ever contact the Hurley Bottom distribution network operator, but should the need arise, you can quickly find out which DNO covers Hurley Bottom below.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Hurley Bottom

The electricity distribution network operator for Hurley Bottom is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:

Scottish and Southern Electricity Networks - Central Southern England Contact Information
General Enquiries 0800 048 3516
Emergencies 0800 072 7282
Email GE@ssen.co.uk
Website https://www.ssen.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Hurley Bottom

There are no power plants within a 10 mile radius of Hurley Bottom.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). In addition, a small amount was produced from fossil fuels from other sources (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, in the next few years we can expect this to reduce as nuclear power stations in the UK’s begin to close, by 2035 there will only one nuclear power plant still producing energy. However, there are plans to build new nuclear reactors such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable sources can include hydro, solar, wind, and biomass. We can expect to see this continue increasing as the UK aims to meet its net-zero targets.

Municipalities Close By Hurley Bottom

Perhaps you're wondering which towns and cities are close to Hurley Bottom, we've found the five closest municipalities to Hurley Bottom.