Utilities in <u>Hurst

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Your Complete Guide to Utilities in Hurst

If you just moved and have some questions about Hurst? Our utilities guide to Hurst will explain in detail everything you need to know about broadband, area codes, power generation and energy distributors, and Hurst water and sewerage. Keep reading to learn everything about utilities in Hurst.

About Hurst, Berkshire

Hurst RG10 has a population of 1,351 and is located in the county of Berkshire. Berkshire has a population of 915,157 people.

Who supplies my water in Hurst?

Hurst water services are provided by South East Water. Below are the main phone numbers for South East Water, and Thames Water:

How to reach your water providers in Hurst

Speaking to an advisor at South East Water or Thames Water is one of many options to deal with your Hurst water problems.

South East Water telephone numbers

In the table below we have listed the main telephone numbers for South East Water general enquiries and emergencies.

South East Water phone number South East Water Emergency phone number
0333 000 0001 0333 000 0365
Mon-Fri 8am-7pm, Sat 8am-1pm, Emergencies 24/7/365
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Thames Water telephone numbers

In the table below we have listed the main telephone numbers for Thames Water general enquiries and emergencies.

Thames Water phone number Thames Water Emergency phone number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Write to South East Water or Thames Water

You can also write to South East Water or Thames Water, you have the choice of posting a letter or sending an email. You can also send your request via the South East Water or Thames Water website.

South East Water

If you prefer to send a letter to South East Water can do so by writing to the South East Water address below:

South East Water Address
Rocfort Road
Snodland, Kent
ME6 5AH

Thames Water

If you prefer to send a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

Customers that would rather email Thames Water, you should use the following email address:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Water rates in Hurst

Water bill in Hurst

Water rates in Hurst are based on if your home has a water meter or not. You can easily check if your Hurst water rates are metered or not by checking your water bill or by getting in touch with the supplier. Homes with metered Hurst water rates will have a meter number listed on their water bills.

Metered Customers in Hurst

Customers who have a water meter installed at their Hurst property will pay an annual charge that is fixed, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of South East Water or Thames Water. While the variable charges cover the usage at your Hurst home.

Unmetered Customers in Hurst

Customers without a meter at their Hurst home pay an annual charge for their water usage. This charge is fixed, meaning your water bill will stay the same no matter how much water you use at your Hurst home.

Water rates for unmetered customers in Hurst will be based on the rateable value of your home. The rateable value of your Hurst water rates would have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you have a small family, or live alone, having a water meter installed at your Hurst could be cheaper.

Customers with large households are unlikely to see any savings by having a meter installed.

How much is the average water bill in Hurst?

The average water bill Hurst residents are being charged varies between water suppliers. In the table below, you will see how much each supplier charges:

Supplier Average Water Bill Per Month Average Water Bill Per Year
South East Water £18.42 £221
Thames Water £19.33 £232
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How do I pay my Hurst water bill?

You will first need to register with South East Water or Thames Water. After you register your details with South East Water or Thames Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Hurst bill. Whilst some customers prefer to make a single annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. When you set up your South East Water or Thames Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Hurst?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Hurst RG10, your water suppliers are South East Water and Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Hurst Water Frequently Asked Questions

Below we have answered some common questions that customers in Hurst have about their water supply.

Frequently Asked Questions About Water in Hurst

Is water from the tap in Hurst safe to drink?

Yes! It's safe to drink the tap water in Hurst. You can rest assured that Hurst water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Hurst water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Hurst water to make it drinkable.

Where does the water in Hurst come from?

There are three main sources of water that supply Hurst:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Hurst

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Hurst is more than 276ppm, that makes the water hardness in Hurst is rated as very hard water.

What does this mean?

The clean water supply to your home in Hurst contains an elevated level of hard water minerals. very hard water will not clean your clothes, dishes, or your body efficiently, and your appliances will be less efficient which is not good news for your utility bills. You might also notice more limescale build-up in your appliances and it may affect the taste of your tap water.

Selectra recommends

We recommend adding a softening agent to the water in Hurst.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Hurst No Water

If there isn't any running water in your Hurst home, you need to find out if the issue is to do with your home plumbing or if the problem is an outage affecting Hurst.

If there is no water at your Hurst home, is the problem no cold water or no hot water? If the problem is only affecting your hot water, the issue is probably going to be with your home plumbing and not a problem affecting Hurst.

If your home has no cold water, not even a trickle, contact South East Water or Thames Water for help. If this is the case, you can try these tips:

  1. Check for updates on the "In Your Area" sections of the South East Water or Thames Water website for any explanations as to why you have no water.
  2. Check the Twitter account of South East Water or Thames Water, quite often you will find they have posted an update about the issue.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Verify your stop tap and make sure it's open.

Hurst water leak or flooding

Hurst water problems could be anything from flooding or a leak, to a burst water main in your Hurst home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you find a water leak or flooding that's not inside your Hurst property, you should try to do one of the following as long as it's safe to do so:

  1. Ring South East Water or Thames Water whether the problem is with clean water or wastewater.
  2. If you can access the internet from your location, go to the "report a leak" section of the South East Water or Thames Water website and fill out the online form.

Why does the water in Hurst taste strange?

If you notice a change in taste or smell with your Hurst water this may be due to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Hurst water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding salty, metallic, or rubbery hints to Hurst water.

If you have any queries or worries about your water's smell, taste, or appearance, you can speak to South East Water or Thames Water via the contact channels listed above.

Broadband Speed in Hurst RG10

Hurstinternet connected globe

The speed of your internet connection at your Hurst home depends on several factors such as:

  • Fibre availability
  • Distance from the telephone exchange
  • Where you've placed your router
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test the speed of your connection and see if it matches the average internet speed in Hurst with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Hurst Average Download Speed Hurst Average Upload Speed
87.87 Mbps 15.70 Mbps
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The way you choose to connect to the internet can affect the speed you get at your home in Hurst. An FTTP is currently the fastest broadband connection you can get in the UK at the time of writing, this has been rolled out to 31.83% of homes in the UK.

ADSL is the slowest type of connection, in parts of the UK that are more remote it is the only means of connection available.

What should you consider when choosing an internet provider in Hurst?

In 2022, the internet is about as important as any other utility, perhaps more important. Which means picking a reliable provider for your internet could feel daunting. Don't worry, let's take a look at the top four points worth considering before choosing an internet provider in Hurst.

Availability

The first thing to consider when choosing an internet provider in Hurst is the issue of availability. Most homes in Hurst should be able to enjoy superfast' or fibre connections, those living in rural homes could face issues getting access to the fastest internet.

Although, homes that have been built in the last few years should be able to enjoy access to the FTTH as developers often tend to install the latest technology during construction.

Type of connection

How can I connect to the internet in Hurst?

  • Fibre broadband
    • This is the fastest type of connection you can get in Hurst
    • There are two categories of fibre broadband connections, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of more than 24 Mbps.
    • A Full Fibre broadband internet connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is provided via your phone line.
    • Slower speeds up to 24 Mbps.
    • Available to 99.9% of Hurst homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Restricted availability in some parts of Hurst.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Hurst.
    • Might work out more expensive without an unlimited data plan.
    • No special equipment required by tethering to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Hurst broadband price

Hurst broadband bill

You also need to consider how much it costs for the broadband in Hurst. It's easy to find a broadband provider that's offering a cheap introductory offer for new customers, but the price can quickly increase. You should always look in the small print of the offer when you sign up for a broadband connection in Hurst. Some providers may even increase the price during the initial contract period. In the news recently, there was a BT price hike which affects millions of BT customers.

Hurst Broadband Reliability

How reliable the broadband is in Hurst must also be considered, with so many people that work from home on a part-time or full-time basis, we need to have a reliable internet connection to do your work can be extremely important.

The times when we're not working we're streaming movies or playing online games with friends meaning without an internet connection that's reliable at your Hurst home will be an important thing to consider.

Hurst broadband technical support

Our final tip, the technical support for your Hurst internet connection is really important. There's a good chance you will never need to get in touch with your internet service provider, however, if you have an issue and need to get in touch with them then having solid customer service that can deal with your problem efficiently and quickly should be considered when making a decision for a broadband internet provider in Hurst.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Hurst have about their internet connection.

Broadband Internet FAQs

Is the internet fast in Hurst?

The average speed of broadband in Hurst is:

Hurst Average Download Speed Hurst Average Upload Speed
87.87 Mbps 15.70 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to a green box on your street in Hurst, it's then connected to your house through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Hurst house. That means it's the fastest and most reliable type of broadband fibre internet. At present, 31.83% of homes in the UK .

What speed internet is best for me?

That would depend on what kind of internet user you are. Check out the table below to find out what sort of download speed you should take for a broadband service in Hurst.

Frequent internet uses Recommended Broadband Speed Maximum of 2 devices
Maximum of 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
5 devices or more All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals don't have as much range, but your data will be transmitted faster.

What's the telephone area code for Hurst

Corded telephone area code Hurst

The telephone dialling code, sometimes called the area code, for Hurst is 01806. If you call someone in Hurst, and you are in a different area, you should add 01806 to the number you're calling.

How much does an 01806 Hurst call cost?

If you have calls included with your landline or mobile, the cost of the call should be included in that tariff. If you don't have an included calls tariff, you can expect to pay around 10p per minute, plus a small call set-up charge.

If you don't know whether you have a plan that includes calls, please check with your provider before you make the call so you don't find unexpected charges on your telephone bill.

How many telephone area codes are there in the UK? There's a total of 645 telephone area codes in the UK. They are a mix of three, four, or five digits long.

Gas and Electricity Supply in Hurst

People living in Hurst are able to choose their gas and electricity supplier, but whichever supplier they are with, the electricity and gas is distributed and taken care of by the regional network operator.

We call them Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that supplies your Hurst home to the electricity grid and gas networks.

More often than not you will never need to ever contact the Hurst distribution network operator, but should the need arise, you can quickly find out which DNO covers Hurst below.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Hurst

The electricity distribution network operator for Hurst is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:

Scottish and Southern Electricity Networks - Central Southern England Contact Information
General Enquiries 0800 048 3516
Emergencies 0800 072 7282
Email GE@ssen.co.uk
Website https://www.ssen.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Hurst

There are no power plants within a 10 mile radius of Hurst.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Furthermore, a tiny amount was generated with other types of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations are scheduled for closure, by 2035 there will only one nuclear power plant still producing energy. However, new nuclear reactors are being planned such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel sources include solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK is focussed on meeting its net-zero targets.

Municipalities Near Hurst

If you've ever wondered which municipalities are close to Hurst, in the below table you will find the five nearest towns and cities to Hurst.

Closest five municipalities to Hurst
Municipality Distance from Hurst
Ruscombe -
Charvil -
Woodley 2.97 miles
Winnersh 4.4 miles