Utilities in <u>Ilfracombe

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A Complete Guide to Utilities in Ilfracombe

If you just moved and have some questions about Ilfracombe? Our comprehensive utilities guide to Ilfracombe will explain in detail everything about broadband, area codes, power generation and energy distributors, and Ilfracombe water and sewerage. Keep reading to learn everything about utilities in Ilfracombe.

About Ilfracombe, Devon

Ilfracombe EX34 has a population of 11,184 and is located in the county of Devon. Devon has a population of 795,012 people.

Who supplies my water in Ilfracombe?

Ilfracombe water utilities are supplied by South West Water. In the table below are the contact numbers for South West Water:

How to get in touch with the water supplier in Ilfracombe

Calling a phone number for South West Water is one of many options to talk about your Ilfracombe water problems.

Below, you can find the principal phone numbers for South West Water general enquiries and emergencies.

South West Water telephone number South West Water Emergency telephone number
0344 346 1010 0344 346 2020
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Write to South West Water

You can also write to South West Water, you have the choice of posting a letter or sending an email. You can even send your message through the South West Water website.

If you prefer to write a letter to South West Water can do so by writing to the South West Water address below:

South West Water Address
Peninsula House, Rydon Lane
Exeter, Devon
EX2 7HR

Cost of water in Ilfracombe

Water bill in Ilfracombe

Water rates in Ilfracombe depend on whether your home has a water meter or not. You can easily find out whether your Ilfracombe water rates are metered or unmetered rates by checking your water bill or by contacting your supplier. Homes with metered Ilfracombe water rates will have a meter number listed on their water bills.

Metered Customers in Ilfracombe

Customers who have a water meter installed at their Ilfracombe property will pay an annual charge that is fixed, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of South West Water. Whilst the variable charges cover the consumption at your Ilfracombe home.

Unmetered Customers in Ilfracombe

Customers without a meter at their Ilfracombe home will pay an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same regardless of how much water consumed at your Ilfracombe home.

Water rates for unmetered customers in Ilfracombe is based on the rateable value of your home. The rateable value part of your Ilfracombe water rates will have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If your family is small, or you don't live with others, having a water meter installed at your Ilfracombe could be cheaper.

Customers with big families are probably not going to save money by having a meter installed.

How much is the average water bill in Ilfracombe?

The average water bill Ilfracombe residents are charged is £18.17 each month, that's £218 annually.

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How do I pay my Ilfracombe water bill?

First of all, you will need to register with South West Water. After you've registered with South West Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Ilfracombe bill. While some customers like an annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. As soon as you've set up your South West Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Ilfracombe?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Ilfracombe EX34, your water supplier is South West Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Ilfracombe Water Frequently Asked Questions

Below we have answered some common questions that customers in Ilfracombe have about their water supply.

Frequently Asked Questions About Water in Ilfracombe

Is water from the tap in Ilfracombe safe to drink?

Yes! You can drink the tap water in Ilfracombe. You can rest assured that Ilfracombe water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Ilfracombe water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Ilfracombe water to make it drinkable.

Where does the water in Ilfracombe come from?

There are three main sources of water that supply Ilfracombe:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Ilfracombe

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Ilfracombe is below 60ppm, this means the water in in Ilfracombe is rated as soft water.

What does this mean?

The clean water supply to your home in Ilfracombe contains low levels of minerals that cause hard water. soft water means your clothes should be softer after washing, and your appliances more efficient. You might also notice less limescale build-up in your appliances meaning they should not break down as often.

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You don't need to add a water softener to the water in Ilfracombe.

Ilfracombe No Water

If you have no water in your Ilfracombe home, you need to find out if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Ilfracombe.

If there is no water at your Ilfracombe home, is it only affecting cold water or hot water? If you still have cold water but no hot water, the problem will be with the plumbing at your home and not a problem affecting Ilfracombe.

If there is no cold water, not even a trickle, contact South West Water for help. If this is the case, you can try these tips:

  1. Check the "In Your Area" sections of the South West Water website for any information explaining the reason your home has no water.
  2. Check the Twitter account of South West Water, they often post incident updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Make sure your stop tap is in the open position.

Ilfracombe water leak or flooding

Ilfracombe water problems could be anything from a burst water main or flooding, to a leak in your Ilfracombe home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Ilfracombe property, you must do one of the following as soon as possible:

  1. Ring South West Water regardless if the problem relates to wastewater or clean water.
  2. If you can access the internet from your location, go to the "report a leak" section of the South West Water website and complete the online form to report the issue.

Why does the water in Ilfracombe taste strange?

If you notice a change in taste or smell with your Ilfracombe water this could be because of one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can affect it by infusing your Ilfracombe water with an earthy taste or smell.
  3. Plumbing can be a contributing factor to the taste of your water, adding metallic, salty, or rubbery hints to Ilfracombe water.

If you are unsure about your water's appearance, smell, or taste, you can speak to South West Water via the contact channels listed above.

Internet in Ilfracombe EX34

Ilfracombeinternet connected globe

The broadband speed you get at your Ilfracombe home can vary depending on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Distance from the telephone exchange
  • Where you've placed your router
  • If you're using wi-fi or ethernet
  • Which provider you have

Test the speed of your connection and find out how it compares to the average internet speed in Ilfracombe with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Ilfracombe Average Download Speed Ilfracombe Average Upload Speed
38.20 Mbps 9.70 Mbps
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The internet connection type you have can affect your download and upload speed in Ilfracombe. An FTTP is the best kind of broadband connection available in the UK and is available to 31.83% of UK households.

ADSL is the slowest type of connection, but for some customers in remote areas it is the only means of connection currently available.

What should you consider when picking a broadband provider in Ilfracombe?

It's 2022, which means the internet is just as important as any other utility, some people might consider it the most important. Which means picking a reliable provider for your internet could feel daunting. To ease the pressure, we've covered four main points to think about when picking a broadband provider in Ilfracombe.

Availability

The first thing to consider whilst picking a broadband provider in Ilfracombe is the availability. Whilst many homes in Ilfracombe should have access to fibre or 'superfast' broadband connections, those living in rural homes could face issues getting access to the fastest internet.

However, new builds and properties that have been constructed in the last few years will likely have be able to get ultrafast FTTH as developers often tend to install the latest networks when building new homes.

Type of connection

How can I connect to the internet in Ilfracombe?

  • Fibre broadband
    • This is fastest connection that's currently available in Ilfracombe
    • There are two categories of fibre broadband connections, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of at least 24 Mbps.
    • A Full Fibre connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's provided via your phone line.
    • Slower speeds up to 24 Mbps.
    • Available to the majority of Ilfracombe homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Restricted availability in some parts of Ilfracombe.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Ilfracombe.
    • Can be more expensive for heavy users without unlimited data.
    • Can tether to your smartphone without special equipment, though some mobile networks do not allow tethering.
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broadband connections options

Ilfracombe broadband cost

Ilfracombe broadband bill

You also need to consider how much it costs for the broadband in Ilfracombe. You will see many broadband providers are offering a low cost deal for new customers, however you might find the rate suddenly goes up. You should always look in the fine print of the deal when you sign up for a internet service in Ilfracombe. There are some providers that will increase the price you pay during the initial contract period. In the news recently, there was a BT price hike that has affected millions of customers.

Ilfracombe Broadband Reliability

The reliability of broadband in Ilfracombe also needs consideration, with many people working from home full-time or just a few days per week, knowing you have a reliable broadband connection to keep up to date with work your work can be extremely important.

Then in our freetime we're streaming movies or playing online games with friends that without a reliable internet connection for your Ilfracombe home will be an important thing to consider.

Ilfracombe broadband customer service

Finally, the customer support of your Ilfracombe internet connection is really important. You might never need to contact your broadband provider, but if you ever do need to speak to them then having solid customer service that is able to solve your issue in a fast and efficient manner is a strong plus when selecting an internet provider in Ilfracombe.

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Broadband FAQ

Below we've answered some our the most common questions that customers in Ilfracombe have about their internet connection.

Broadband Internet FAQs

What's the average broadband speed in Ilfracombe?

The average internet speed in Ilfracombe is:

Ilfracombe Average Download Speed Ilfracombe Average Upload Speed
38.20 Mbps 9.70 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green boxes on your street in Ilfracombe, from there it's connected to your home through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Ilfracombe property. That means it's the fastest and most reliable type of broadband fibre internet. At present, 31.83% of houses in the UK .

What broadband speed do I need?

That would depend on how you will use the internet. Take a look at this table for a general idea which speed you should pick for a broadband service in Ilfracombe.

Usual Internet habits Recommended Download Speed Up to 2 devices
Up to 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Up to 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
Over 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit data to connected devices. 2.4Ghz WiFi signals travel further, but transmit data at slower speeds. 5Ghz WiFi signals have a smaller radius, but will transmit the data between devices at faster rates.

What's the landline area code in Ilfracombe

Corded telephone area code Ilfracombe

The telephone area code, sometimes called the landline dialling code, for Ilfracombe is 01806. If you're calling somebody in Ilfracombe, and you are in a different area, you will need to add 01806 to the number you're calling.

How much does an 01806 Ilfracombe call cost?

If calls are included with your landline or mobile, then the call cost will probably be included with your tariff. If you don't have an included calls tariff, you can expect to pay around 10p per minute, plus the call set-up charge.

If you are unsure whether you have inclusive calls, please check with your provider before calling to avoid unexpected charges on your bill.

How many different area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. UK area codes can be three, four, or five digits long.

Gas and Electricity Supply in Ilfracombe

People living in Ilfracombe are free to choose their own supplier for gas and electricity, but whichever supplier they are with, the electricity and gas will always be distributed and taken care of by the local network operator.

We call them Distribution Network operators (DNOs) and these are the companies that own and operates the infrastructure that connect your Ilfracombe home to the gas network and electricity grid.

In many cases you will never need to ever contact the Ilfracombe distribution network operator, but should you ever need to, you can quickly find out which DNO covers Ilfracombe below.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Ilfracombe

The electricity distribution network operator for Ilfracombe is Western Power Distribution - South West. You can find the Western Power Distribution - South West contact details in the table below:

Western Power Distribution - South West Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplies@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Lostwithiel Road
Bodmin, Cornwall

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Ilfracombe

There are no power plants within a 10 mile radius of Ilfracombe.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Additionally, a tiny amount was generated with other types of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations are scheduled for closure, all but one is expected to stop producing energy by 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel sources include wind, solar, hydro, and biomass. This is expected to continue rising as the UK aims to meet its net-zero targets.

Municipalities Near Ilfracombe

If you've ever wondered which municipalities are within reach of Ilfracombe, in the table below you can see the closest five municipalities to Ilfracombe.

Closest five municipalities to Ilfracombe
Municipality Distance from Ilfracombe
Braunton 7.49 miles
Barnstaple 10.35 miles
Lynmouth 12.94 miles
Lynton 12.94 miles