Utilities in <u>Ingatestone

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A Complete Guide to Utilities in Ingatestone

Are you moving and want to know more about Ingatestone? Our comprehensive utilities guide to Ingatestone will help you to find out everything there is to know about broadband, area codes, power generation and energy distributors, and Ingatestone water and sewerage. Keep reading to learn everything about utilities in Ingatestone.

About Ingatestone, Essex

Ingatestone CM4 has a population of 5,365 and is located in the county of Essex. Essex has a population of 1,832,752 people.

Who supplies my water in Ingatestone?

Ingatestone water utilities are supplied by Affinity Water. In the table below are the contact numbers for Affinity Water, Anglian Water, and Essex & Suffolk Water:

How to reach your water providers in Ingatestone

Calling a phone number for Affinity Water, Anglian Water or Essex & Suffolk Water is one of many contact methods to talk about your Ingatestone water account.

Affinity Water contact numbers

In the table below we have listed the main contact numbers for Affinity Water general enquiries and emergencies.

Affinity Water contact number Affinity Water Emergency contact number
0345 357 2401 0345 357 2407
Mon-Fri 8am-6pm, Sat 8am-2pm, Emergencies 24/7/365
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Anglian Water contact numbers

In the table below we have listed the main contact numbers for Anglian Water general enquiries and emergencies.

Anglian Water contact number Anglian Water Emergency contact number
0345 791 9155 0345 714 5145
Mon to Fri 8am-8pm,Sat 8am-4pm, Sun 10am-4pm,Bank holidays 10am-4pm, Emergencies 24/7/365

Essex & Suffolk Water contact numbers

In the table below we have listed the main contact numbers for Essex & Suffolk Water general enquiries and emergencies.

Essex & Suffolk Water contact number Essex & Suffolk Water Emergency contact number
0345 782 0111 0800 526 337
Mon-Fri 8am-7pm, Sat 8am to 1pm, Emergencies 24/7/365

Calling a phone number for Affinity Water, Anglian Water, Essex & Suffolk Water, or is one of many contact methods to talk about your Ingatestone water account.

Write to Affinity Water, Anglian Water or Essex & Suffolk Water

You can also get in touch with Affinity Water, Anglian Water or Essex & Suffolk Water, by composing a letter or sending an email. You can also submit your request on the Affinity Water, Anglian Water or Essex & Suffolk Water website.

Affinity Water

If you prefer to send a letter to Affinity Water can do so by writing to the Affinity Water address below:

Affinity Water Address
Tamblin Way
Hatfield, Hertfordshire
AL10 9EZ

Anglian Water

If you prefer to send a letter to Anglian Water can do so by writing to the Anglian Water address below:

Anglian Water Address
PO Box 4994
Lancing
BN11 9AL

Customers that would rather email Anglian Water, you must use the following email address:

Anglian Water Email Address
anglianwatercustomerservices@anglianwater.co.uk

Essex & Suffolk Water

If you prefer to send a letter to Essex & Suffolk Water can do so by writing to the Essex & Suffolk Water address below:

Essex & Suffolk Water Address
Northumbrian Water Ltd, Northumbria House, Abbey Road
DH1 5FJ
Durham

Customers that would rather email Essex & Suffolk Water, you must use the following email address:

Essex & Suffolk Water Email Address
webcustaccs@eswater.co.uk

Water rates in Ingatestone

Water bill in Ingatestone

Water rates in Ingatestone depend on whether your home has a water meter or not. You can easily find out whether your Ingatestone water rates are metered or unmetered rates by checking your water bill or by speaking to the supplier. Homes with metered Ingatestone water rates will have a meter number listed on their water bills.

Metered Customers in Ingatestone

Customers who have a water meter installed at their Ingatestone house will pay an annual fixed charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Affinity Water, Anglian Water, or Essex & Suffolk Water. While the variable charges cover the usage at your Ingatestone home.

Unmetered Customers in Ingatestone

Customers who don't have a meter at their Ingatestone home have an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of how much water consumed at your Ingatestone home.

Water rates for unmetered customers in Ingatestone is going to be based on the rateable value of your home. The rateable value calculation of your Ingatestone water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If your family is small, or you don't live with others, getting a water meter for your Ingatestone might work out cheaper.

Customers with large households are unlikely to see any savings by having a meter installed.

How much is the average water bill in Ingatestone?

The average water bill Ingatestone residents are charged will depend on which water company supplies your home. The table below shows the average water bill by supplier:

Supplier Average Water Bill Monthly Average Water Bill Annually
Affinity Water £16.67 £200
Anglian Water £16.83 £202
Essex & Suffolk Water £20.50 £246
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How do I pay my Ingatestone water bill?

You will first need to register with Affinity Water, Anglian Water, or Essex & Suffolk Water. After you register your details with Affinity Water, Anglian Water, or Essex & Suffolk Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Ingatestone bill. Whilst some customers would prefer to pay annually, other customers might want to settle for quarterly, monthly, or even weekly payments instead. As soon as you've set up your Affinity Water, Anglian Water, or Essex & Suffolk Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Ingatestone?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Ingatestone CM4, your water suppliers are Affinity Water, Anglian Water and Essex & Suffolk Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Ingatestone Water Frequently Asked Questions

Below we have answered some common questions that customers in Ingatestone have about their water supply.

Frequently Asked Questions About Water in Ingatestone

Is water from the tap in Ingatestone safe to drink?

Yes! It's safe to drink the tap water in Ingatestone. You can rest assured that Ingatestone water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Ingatestone water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Ingatestone water to make it drinkable.

Where does the water in Ingatestone come from?

There are three main sources of water that supply Ingatestone:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Ingatestone

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Ingatestone is more than 201ppm, that makes the water hardness in Ingatestone is rated as hard water.

What does this mean?

The clean water supply to your home in Ingatestone contains a higher amount of hard water minerals. hard water will not clean your clothes, dishes, or your body efficiently, and your appliances will be less efficient which is not good news for your utility bills. It also means an increased limescale build-up in your home appliances and the taste of your tap water may be affected.

Selectra recommends

You should add a water softener to the water in Ingatestone.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Ingatestone No Water

If there isn't any running water in your Ingatestone home, you will first need to find out whether the problem is with your home plumbing or if the problem is an outage affecting Ingatestone.

If there is no water at your Ingatestone home, is it only affecting cold water or hot water? If you still have cold water but no hot water, the problem will be with the plumbing at your home and not a problem affecting Ingatestone.

If you don't have any cold water, not even a trickle, contact Affinity Water, Anglian Water, or Essex & Suffolk Water for help. In this case you should try the following tips:

  1. Check the "In Your Area" sections of the Affinity Water, Anglian Water, or Essex & Suffolk Water website for any explanations as to why you have no water.
  2. Have a look at the Twitter account for Affinity Water, Anglian Water, or Essex & Suffolk Water, they will often tweet updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Make sure your stop tap is in the open position.

Ingatestone water leak or flooding

Ingatestone water problems could be anything from a leak, a burst water main, or flooding in your Ingatestone home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you find a water leak or flooding that's not inside your Ingatestone property, you need to do one of the following as quickly as you can:

  1. Ring Affinity Water, Anglian Water, or Essex & Suffolk Water regardless if the problem relates to wastewater or clean water.
  2. If you can go on the internet at your current location, visit the "report a leak" page on the Affinity Water, Anglian Water, or Essex & Suffolk Water website and fill out the online form.

Why does the water in Ingatestone taste strange?

If you notice a change in taste or smell with your Ingatestone water this could be because of one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can impermeate the Ingatestone water with a somewhat earthy aroma or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding metallic, salty, or rubbery hints to Ingatestone water.

If you are unsure about your water's appearance, smell, or taste, you should not hesitate to reach Affinity Water, Anglian Water, or Essex & Suffolk Water on the contact details above.

Broadband Speed in Ingatestone CM4

Ingatestoneinternet connected globe

The speed of your internet connection at your Ingatestone home depends on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Distance from the telephone exchange
  • Where you've placed your router
  • If you are connected with ethernet or wi-fi
  • Your internet service provider or ISP

Test your internet speed and see how it compares to the average internet speed in Ingatestone with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Ingatestone Average Download Speed Ingatestone Average Upload Speed
63.15 Mbps 16.55 Mbps
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The internet connection type you have can affect your download and upload speed in Ingatestone. An FTTP is the best kind of broadband connection available in the UK however, at the time of writing, this is only available to 31.83% of homes in the UK.

ADSL is the slowest type of connection, but for some customers in remote areas it's the only type of internet connection currently available.

What to look for when searching for a broadband provider in Ingatestone?

These days, the internet is as important as other essential utilities, perhaps more important. That means choosing an internet service provider can be unnerving. Worry not, let's take a look at the top four points worth considering before searching for a broadband provider in Ingatestone.

Availability

The first thing you need to think about when searching for a broadband provider in Ingatestone is the availability. Whilst many homes in Ingatestone should have access to fibre or 'superfast' connections, those living in rural homes may have trouble getting fast broadband.

However, new builds and properties that have been constructed in the last few years should be able to enjoy access to the FTTH because property developers will often choose to install the latest infrastructure when constructing new homes.

Type of connection

What kinds of internet connection are available in Ingatestone?

  • Fibre broadband
    • This is fastest connection that's currently available in Ingatestone
    • There are two categories of fibre broadband connections, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of more than 24 Mbps.
    • A Full Fibre broadband connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through a standard telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to 99.9% of Ingatestone homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Restricted availability in some parts of Ingatestone.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Ingatestone.
    • Could prove more expensive unless you have an unlimited data tariff.
    • Can tether to your smartphone without special equipment, though some mobile networks do not allow tethering.
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broadband connections options

Ingatestone broadband cost

Ingatestone broadband bill

You should also think about the monthly cost of broadband in Ingatestone. It's easy to find a broadband provider that's offering a cheap introductory offer for new customers, but the price can quickly increase. It's important to read the terms and conditions of the deal when you sign up for a internet service in Ingatestone. There are some providers that will increase the price you pay during the initial contract period. In the news recently, there was a BT price hike which affects millions of BT customers.

Ingatestone Broadband Reliability

The reliability of the broadband connection is in Ingatestone also needs consideration, with many people working from home full-time or just a few days per week, having a reliable internet connection to do your work can be extremely important.

Then in our freetime we're watching movies online or gaming online that without a reliable internet connection for your Ingatestone home is something to think about.

Ingatestone broadband customer support

Lastly, the technical support for your Ingatestone broadband connection is of utmost importance. Hopefully you shouldn't have to get in touch with your internet service provider, however, if you have an issue and need to get in touch with them a provider with excellent customer service that can deal with your problem in a fast and efficient manner is a strong plus when selecting an internet provider in Ingatestone.

Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Ingatestone have about their internet connection.

Broadband FAQs

What's the average broadband speed in Ingatestone?

The average speed of broadband in Ingatestone is:

Ingatestone Average Download Speed Ingatestone Average Upload Speed
63.15 Mbps 16.55 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green cabinets that you might have near your home in Ingatestone, it's then connected to your house via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Ingatestone property. This means it's very fast and extremely reliable. Currently, 31.83% of homes in the UK .

What broadband speed do I need?

That would depend on what you will be using the internet for. Have a look at the following table for a general idea which speed you should pick when getting connected in Ingatestone.

Frequent internet uses Recommended Broadband Speed Maximum of 2 devices
Maximum of 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
3-5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
Over 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels across longer distances, but has a slower speed. 5Ghz WiFi signals have a smaller radius, but will transmit the data between devices at faster rates.

What's the landline area code in Ingatestone

Corded telephone area code Ingatestone

The landline area code, sometimes called the dialling code, for Ingatestone is 01806. If you call someone in Ingatestone, and you are in a different area, you will need to add 01806 before the number you're trying to call.

How much does an 01806 Ingatestone call cost?

If calls are included with your landline or mobile tariff, the phone call is likely to be included in that tariff. Without an inclusive calls plan, it should cost in the region of 10p per minute, plus an additional call set-up charge.

If you don't know whether you have a plan that includes calls, you should ask your provider before you make the call to avoid unexpected charges on your bill.

How many different area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity Supply in Ingatestone

Residents in Ingatestone are free to choose their gas and electricity supplier, but regardless of which supplier they choose, the gas and electricity is going to be supplied and maintained by the local network operator.

We call them Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that connects your Ingatestone home to the electricity grid and gas networks.

Most of the time you will never need to ever contact the Ingatestone distribution network operator, but should you ever need to, you can easily find out which DNO is responsible for Ingatestone in this section.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Ingatestone

The electricity distribution network operator for Ingatestone is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Ingatestone

There are no power plants within a 10 mile radius of Ingatestone.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Additionally, a small percentage was produced from fossil fuels from other sources (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations begin to close, only one will still be generating energy 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel sources include solar, wind, hydro, and biomass. This will conmtinue to rise as the UK aims to meet its net-zero targets.

Towns and Cities Near Ingatestone

You might be wondering which municipalities are nearby Ingatestone, in the below table you will find the five nearest towns and cities to Ingatestone.

Closest five municipalities to Ingatestone
Municipality Distance from Ingatestone
Blackmore -
Fryerning -
Billericay (West) 1.75 miles
Billericay (East) 2.42 miles
Great Burstead 2.42 miles