Utilities in <u>Ingrave

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Your Complete Guide to Utilities in Ingrave

If you've moved and have questions about Ingrave? Our complete guide to utilities in Ingrave will explain in detail everything about broadband, area codes, power generation and energy distributors, and Ingrave water and sewerage. Keep reading to learn everything about utilities in Ingrave.

About Ingrave, Essex

Ingrave CM13 has a population of 1,846 and is located in the county of Essex. Essex has a population of 1,832,752 people.

Who supplies my water in Ingrave?

Ingrave water services are provided by Affinity Water. Below are the main phone numbers for Affinity Water, Anglian Water, Essex & Suffolk Water, and Thames Water:

Getting in touch with your water suppliers for Ingrave

Ringing a contact number for Affinity Water, Anglian Water or Essex & Suffolk Water is just one method of contact to discuss your Ingrave water problems.

Affinity Water telephone numbers

Below, you can find the principal telephone numbers for Affinity Water general enquiries and emergencies.

Affinity Water telephone number Affinity Water Emergency telephone number
0345 357 2401 0345 357 2407
Mon-Fri 8am-6pm, Sat 8am-2pm, Emergencies 24/7/365

Anglian Water telephone numbers

Below, you can find the principal telephone numbers for Anglian Water general enquiries and emergencies.

Anglian Water telephone number Anglian Water Emergency telephone number
0345 791 9155 0345 714 5145
Mon to Fri 8am-8pm,Sat 8am-4pm, Sun 10am-4pm,Bank holidays 10am-4pm, Emergencies 24/7/365
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Essex & Suffolk Water telephone numbers

Below, you can find the principal telephone numbers for Essex & Suffolk Water general enquiries and emergencies.

Essex & Suffolk Water telephone number Essex & Suffolk Water Emergency telephone number
0345 782 0111 0800 526 337
Mon-Fri 8am-7pm, Sat 8am to 1pm, Emergencies 24/7/365

Thames Water telephone numbers

Below, you can find the principal telephone numbers for Thames Water general enquiries and emergencies.

Thames Water telephone number Thames Water Emergency telephone number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Ringing a contact number for Affinity Water is just one method of contact to discuss your Ingrave water problems.

Write to Affinity Water, Anglian Water, Essex & Suffolk Water or Thames Water

You can also get in touch with Affinity Water, Anglian Water, Essex & Suffolk Water or Thames Water, by composing a letter or sending an email. You can also send your request via the Affinity Water, Anglian Water, Essex & Suffolk Water or Thames Water website.

Affinity Water

If you prefer to write a letter to Affinity Water can do so by writing to the Affinity Water address below:

Affinity Water Address
Tamblin Way
Hatfield, Hertfordshire
AL10 9EZ

Anglian Water

If you prefer to write a letter to Anglian Water can do so by writing to the Anglian Water address below:

Anglian Water Address
PO Box 4994
Lancing
BN11 9AL

If you would like to email Anglian Water, you can use the email address below:

Anglian Water Email Address
anglianwatercustomerservices@anglianwater.co.uk

Essex & Suffolk Water

If you prefer to write a letter to Essex & Suffolk Water can do so by writing to the Essex & Suffolk Water address below:

Essex & Suffolk Water Address
Northumbrian Water Ltd, Northumbria House, Abbey Road
DH1 5FJ
Durham

If you would like to email Essex & Suffolk Water, you can use the email address below:

Essex & Suffolk Water Email Address
webcustaccs@eswater.co.uk

Thames Water

If you prefer to write a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

If you would like to email Thames Water, you can use the email address below:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Price of water in Ingrave

Water bill in Ingrave

Water rates in Ingrave depend on whether your home has a water meter or not. It's easy to find out if your Ingrave water rates are metered or unmetered rates by checking your water bill or by contacting your supplier. Homes with metered Ingrave water rates will have a meter number listed on their water bills.

Metered Customers in Ingrave

Customers with a water meter at their Ingrave house will pay an annual fixed charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Affinity Water, Anglian Water, Essex & Suffolk Water, or Thames Water. Whilst the variable charges cover the consumption at your Ingrave home.

Unmetered Customers in Ingrave

Customers that don't have a water meter at their Ingrave home will pay an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount regardless of the amount of water you use at your Ingrave home.

Water rates for unmetered customers in Ingrave will be based on the rateable value of your home. The rateable value part of your Ingrave water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you are single, or have a small family, getting a water meter for your Ingrave may save you money.

Customers with bigger families that use more water will probably not benefit by having a meter installed.

How much is the average water bill in Ingrave?

The average water bill Ingrave residents are billed can differ between suppliers in your area. The table below shows the average water bill by supplier:

Supplier Average Water Bill Per Month Average Annual Water Bill
Affinity Water £16.67 £200
Anglian Water £16.83 £202
Essex & Suffolk Water £20.50 £246
Thames Water £19.33 £232
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How do I pay my Ingrave water bill?

First, you must sign up and register with Affinity Water, Anglian Water, Essex & Suffolk Water, or Thames Water. After you've registered with Affinity Water, Anglian Water, Essex & Suffolk Water, or Thames Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Ingrave bill. Whilst some customers prefer to make a single annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. After you've set up your Affinity Water, Anglian Water, Essex & Suffolk Water, or Thames Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Ingrave?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Ingrave CM13, your water suppliers are Affinity Water, Anglian Water, Essex & Suffolk Water and Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Ingrave Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Ingrave have about their water supply.

Frequently Asked Questions About Water in Ingrave

Is water from the tap in Ingrave safe to drink?

Yes! You can drink the tap water in Ingrave. You can rest assured that Ingrave water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Ingrave water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Ingrave water to make it drinkable.

Where does the water in Ingrave come from?

There are three main sources of water that supply Ingrave:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Ingrave

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Ingrave is over 201ppm, that makes the water hardness in Ingrave is rated as hard water.

What does this mean?

The water supply to your home in Ingrave contains an elevated level of hard water minerals. hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. It also means an increased limescale build-up in your home appliances and the taste of your tap water may be affected.

Selectra recommends

We recommend adding a softening agent to the water in Ingrave.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Ingrave No Water

If you have no water in your Ingrave home, you will need to check if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Ingrave.

If there is no water at your Ingrave home, is it only affecting cold water or hot water? If you don't have hot water but have cold water, the problem will be with the plumbing at your home and not a problem affecting Ingrave.

If there is no cold water, not even a trickle, contact Affinity Water, Anglian Water, Essex & Suffolk Water, or Thames Water for assistance. In this case you should try the following tips:

  1. Look at the "In Your Area" sections on the Affinity Water, Anglian Water, Essex & Suffolk Water, or Thames Water website for any information explaining the reason your home has no water.
  2. Examine the Twitter account of Affinity Water, Anglian Water, Essex & Suffolk Water, or Thames Water, they often post incident updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Check that your stop tap is open.

Ingrave water leak or flooding

Ingrave water problems could be anything from flooding or a leak, to a burst water main in your Ingrave home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you find a water leak or flooding that's not inside your Ingrave property, you need to do one of the following as quickly as you can:

  1. Contact Affinity Water, Anglian Water, Essex & Suffolk Water, or Thames Water regardless if the issue relates to drinking water or wastewater.
  2. If you can go on the internet at your current location, navigate to the "report a leak" area of the Affinity Water, Anglian Water, Essex & Suffolk Water, or Thames Water website and fill in the form to report the problem.

Why does the water in Ingrave taste strange?

If you notice a change in taste or smell with your Ingrave water this could be down to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can impermeate the Ingrave water with a somewhat earthy aroma or taste.
  3. Plumbing can cause the taste of your water to change, adding rubbery, salty, or metallic hints to Ingrave water.

If you are unsure about your water's appearance, smell, or taste, you can speak to Affinity Water, Anglian Water, Essex & Suffolk Water, or Thames Water using the contact information above.

Broadband in Ingrave CM13

Ingraveinternet connected globe

The broadband speed you get at your Ingrave home depends on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • How far from the telephone exchange you are
  • Where you've placed your router
  • If you're using wi-fi or ethernet
  • Your internet service provider or ISP

Test how fast your internet is and see if it matches the average connection speed for Ingrave with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Ingrave Average Download Speed Ingrave Average Upload Speed
70.98 Mbps 15.10 Mbps
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The way you choose to connect to the internet can affect the speed you get at your home in Ingrave. An FTTP is currently the fastest broadband connection you can get in the UK and is available to 31.83% of homes in the UK.

ADSL internet connections are the slowest, in some remote parts of the UK this type of connection is the only one that's available.

What should you consider when picking a broadband provider in Ingrave?

In 2022, the internet is about as important as any other utility, some people might consider it the most important. That means choosing an internet service provider can be unnerving. Don't worry, we've covered four main points to think about when picking a broadband provider in Ingrave.

Availability

The first point to bear in mind before picking a broadband provider in Ingrave is the availability. The majority of homes in Ingrave should have access to fibre or 'superfast' broadband connections, people outside a built-up area may have trouble getting fast broadband.

That being said, homes that have been built recently will likely have be able to get ultrafast FTTH since developers often install the latest networks when building new homes.

Type of connection

What are the different types of connection in Ingrave?

  • Fibre broadband
    • This is the fastest available internet connection in Ingrave
    • There are two categories of fibre broadband connections, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of more than 24 Mbps.
    • A Full Fibre broadband connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through a standard telephone line.
    • Limited download speed of up to 24 Mbps.
    • High availability with for 99.9% of Ingrave homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Limited availability in some parts of Ingrave.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Ingrave.
    • Could prove more expensive unless you have an unlimited data tariff.
    • You don't need a router if you tether the connection to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Ingrave broadband cost

Ingrave broadband bill

You also need to consider the price you pay for broadband in Ingrave. There are many providers offering a low cost deal for new customers, but the price can quickly increase. We recommend you double check the small print of the offer before you commit to a internet connection in Ingrave. There are some providers that will increase the price you pay whilst you're in contract. In the news recently, there was a BT price hike that has affected millions of customers.

Ingrave Broadband Reliability

The reliability of the broadband connection is in Ingrave must also be considered, with so many people that work from home on a part-time or full-time basis, knowing you have a reliable broadband connection to do your work is a priority.

When we're relaxing we're playing online games with friends or streaming movies and TV shows which without a reliable broadband connection at your Ingrave home will be an important thing to consider.

Ingrave broadband customer service

Our final tip, the customer support of your Ingrave broadband connection is of utmost importance. There's a good chance you will never need to contact your broadband provider, but if you ever do need to speak to them a high level of customer support that deals with your query in a fast and efficient manner is definitely something worth considering when selecting an internet provider in Ingrave.

Broadband FAQ

Below we've answered some our the most common questions that customers in Ingrave ask about their broadband.

Broadband FAQs

How fast is the broadband in Ingrave?

The average internet speed in Ingrave is:

Ingrave Average Download Speed Ingrave Average Upload Speed
70.98 Mbps 15.10 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green boxes on your street in Ingrave, it's then connected to your house via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Ingrave home. This means it's very fast and extremely reliable. At the time of writing, 31.83% of UK home .

How fast internet should my internet be?

It really does depend on what you will be using the internet for. Have a look at the following table for a rough guide to the kind of broadband speed you should pick for a broadband service in Ingrave.

Main internet uses Recommended Download Speed Maximum of 2 devices
Maximum of 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit data to connected devices. 2.4Ghz WiFi signals travel further, but has a slower speed. 5Ghz WiFi signals don't have as much range, but your data will be transmitted faster.

What's the telephone area code for Ingrave

Corded telephone area code Ingrave

The telephone area code, sometimes called the landline dialling code, for Ingrave is 01806. If you call someone in Ingrave, and you are not in the same area, you must add 01806 to the number you'd like to call.

How much does an 01806 Ingrave call cost?

If you have a call plan with your landline or mobile, then the call cost should be included with your tariff. Without an inclusive calls plan, it should cost in the region of 10p per minute, plus a small call set-up charge.

If you are unsure whether you have inclusive calls, we recommend getting in touch with your provider before making the call to avoid unexpected charges on your bill.

How many dialling codes does the UK have? Including Northern Ireland, The UK has 645 area codes. UK area codes can be three, four, or five digits long.

Gas and Electricity in Ingrave

Residents in Ingrave can choose their own supplier for gas and electricity, but regardless of the supplier they are billed by, the electricity and gas will always be maintained and supplied by the network operator for the region.

We call them Distribution Network operators (DNOs) and they are the company that own and operates the infrastructure that connect your Ingrave home to the electricity grid and gas networks.

Most of the time you won't need to speak to the Ingrave distribution network operator, but if you do, you can easily find out which DNO is responsible for Ingrave right here.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Ingrave

The electricity distribution network operator for Ingrave is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Ingrave

There are no power plants within a 10 mile radius of Ingrave.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. The majority of which was natural gas (42%) and coal (2.7%). Additionally, a tiny amount was generated with other kinds of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, this is expected to reduce in the next few years as nuclear power stations in the UK’s begin to close, by 2035 there will only one nuclear power plant still producing energy. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel sources include wind, solar, hydro, and biomass. This will conmtinue to rise as the UK is focussed on meeting its net-zero targets.

Towns and Cities Near Ingrave

You might be wondering which municipalities are close to Ingrave, in the table below you can see the closest five municipalities to Ingrave.