Utilities in <u>Ipswich

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Your Complete Guide to Utilities in Ipswich

Are you moving and want to know more about Ipswich? Our utilities guide to Ipswich will explain in detail everything about broadband, area codes, power generation and energy distributors, and Ipswich water and sewerage. Keep reading to learn everything about utilities in Ipswich.

About Ipswich, Suffolk

Ipswich IP1 has a population of 133,384 and is located in the county of Suffolk. Suffolk has a population of 760,472 people.

Who supplies my water in Ipswich?

Ipswich water utilities are supplied by Anglian Water. Here are the main contact numbers for Anglian Water:

Getting in touch with your water supplier for Ipswich

Ringing a contact number for Anglian Water is one of many contact methods to deal with your Ipswich water problems.

In the table below we have listed the main contact numbers for Anglian Water general enquiries and emergencies.

Anglian Water telephone number Anglian Water Emergency telephone number
0345 791 9155 0345 714 5145
Mon to Fri 8am-8pm,Sat 8am-4pm, Sun 10am-4pm,Bank holidays 10am-4pm, Emergencies 24/7/365
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Write to Anglian Water

You can also write to Anglian Water, you have the choice of posting a letter or sending an email. You can also submit your request on the Anglian Water website.

If you prefer to write a letter to Anglian Water can do so by writing to the Anglian Water address below:

Anglian Water Address
PO Box 4994
Lancing
BN11 9AL

If you would like to email Anglian Water, you should use the following email address:

Anglian Water Email Address
anglianwatercustomerservices@anglianwater.co.uk

Cost of water in Ipswich

Water bill in Ipswich

Water rates in Ipswich will vary depending on if your home has a water meter or not. You can easily check if your Ipswich water rates are metered or not by checking your water bill or by getting in touch with the supplier. Homes with metered Ipswich water rates will have a meter number listed on their water bills.

Metered Customers in Ipswich

Customers that have a water meter at their Ipswich property will pay an annual charge that is fixed, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Anglian Water. Whilst the variable charges cover the consumption at your Ipswich home.

Unmetered Customers in Ipswich

Customers that don't have a water meter at their Ipswich home will pay an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount regardless of the amount of water you use at your Ipswich home.

The rate unmetered customers pay for water in Ipswich is based on the rateable value of your home. The rateable value part of your Ipswich water rates will have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If your family is small, or you don't live with others, getting a water meter for your Ipswich may save you money.

Customers with bigger families that use more water will probably not benefit by having a meter installed.

How much is the average water bill in Ipswich?

The average water bill Ipswich residents are billed is £16.83 each month, that's £202 annually.

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How do I pay my Ipswich water bill?

You will first need to register with Anglian Water. After you register your details with Anglian Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Ipswich bill. While some customers like an annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. After you've set up your Anglian Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Ipswich?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Ipswich IP1, your water supplier is Anglian Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Ipswich Water Frequently Asked Questions

Below we have answered some common questions that customers in Ipswich have about their water supply.

Frequently Asked Questions About Water in Ipswich

Is the tap water in Ipswich safe to drink?

Yes! It's safe to drink the tap water in Ipswich. You can rest assured that Ipswich water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Ipswich water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Ipswich water to make it drinkable.

Where does the water in Ipswich come from?

There are three main sources of water that supply Ipswich:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Ipswich

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Ipswich is over 201ppm, this means the water in Ipswich is rated as hard water.

What does this mean?

The clean water supply to your home in Ipswich contains a higher amount of hard water minerals. hard water will not clean your clothes, dishes, or your body efficiently, and your appliances will be less efficient which is not good news for your utility bills. You might also notice more limescale build-up in your appliances and it may affect the taste of your tap water.

Selectra recommends

You should add a water softener to the water in Ipswich.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Ipswich No Water

If you have no water in your Ipswich home, you need to find out if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Ipswich.

If there is no water at your Ipswich home, do you only have no cold water or no hot water? If the problem is only affecting your hot water, the issue is probably going to be with your home plumbing and not a problem affecting Ipswich.

If your home has no cold water, not even a trickle, contact Anglian Water for advice. If this is the case, you can try these tips:

  1. Check for updates on the "In Your Area" sections of the Anglian Water website for any information explaining the reason your home has no water.
  2. Examine the Twitter account of Anglian Water, they often post incident updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Check that your stop tap is open.

Ipswich water leak or flooding

Ipswich water problems might include anything from a burst water main or flooding, to a leak in your Ipswich home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Ipswich property, you must do one of the following as soon as possible:

  1. Ring Anglian Water regardless if the problem relates to wastewater or clean water.
  2. If you can go on the internet at your current location, navigate to the "report a leak" area of the Anglian Water website and fill in the form to report the problem.

Why does the water in Ipswich taste strange?

If you notice a change in taste or smell with your Ipswich water this could be down to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can affect it by infusing your Ipswich water with a somewhat earthy aroma or taste.
  3. Plumbing can cause the taste of your water to change, adding salty, metallic, or rubbery hints to Ipswich water.

If you have any queries or worries about your water's smell, taste, or appearance, you can speak to Anglian Water using the contact information above.

Broadband Speed in Ipswich IP1

Ipswichinternet connected globe

The speed of your internet connection at your Ipswich home depends on several factors such as:

  • Availability of fibre
  • Distance from the telephone exchange
  • Location of the router in your home
  • If you are connected with ethernet or wi-fi
  • Your internet service provider or ISP

Test the speed of your connection and find out how it compares to the average connection speed for Ipswich with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Ipswich Average Download Speed Ipswich Average Upload Speed
66.43 Mbps 14.13 Mbps
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The internet connection type you have can have an effect on the speed you get in Ipswich. An FTTP is the fastest internet connection available in the UK at the time of writing, this has been rolled out to 31.83% of UK households.

ADSL is the slowest type of connection, in some remote parts of the UK it's the only type of internet connection available.

What should you consider when picking a broadband provider in Ipswich?

These days, the internet is as important as other essential utilities, perhaps more important. Which means picking a reliable provider for your internet could feel daunting. Worry not, we've covered four main points to think about when picking a broadband provider in Ipswich.

Availability

The first thing to consider whilst picking a broadband provider in Ipswich is what's available. Most homes in Ipswich should be able to enjoy superfast' or fibre connections, customers who live in a rural location could face issues getting access to the fastest internet.

Although, homes that have been built in the last few years will likely have be able to get ultrafast FTTH since developers often install the latest networks when building new homes.

Type of connection

What are the different types of connection in Ipswich?

  • Fibre broadband
    • This is the fastest available internet connection in Ipswich
    • Fibre broadband is split into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of at least 24 Mbps.
    • A Full Fibre connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through a standard telephone line.
    • Limited download speed of up to 24 Mbps.
    • High availability with for 99.9% of Ipswich homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Restricted availability in some parts of Ipswich.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Ipswich.
    • Could prove more expensive unless you have an unlimited data tariff.
    • You don't need a router if you tether the connection to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Ipswich broadband price

Ipswich broadband bill

You also need to consider the price you pay for broadband in Ipswich. It's easy to find a broadband provider that's offering a cheap introductory offer for new customers, but the price can quickly increase. You should always look in the fine print of the deal before you commit to a internet connection in Ipswich. Some providers will raise the price even during the initial contract period. For example, recently there was a BT price hike which affects millions of BT customers.

Ipswich Broadband Reliability

The reliability of the broadband connection is in Ipswich also needs consideration, with many of us working from home either full-time or part-time, we need to have a reliable internet connection to keep up to date with work your work can be extremely important.

When we're relaxing we're watching movies online or gaming online meaning without an internet connection that's reliable at your Ipswich home will be an important thing to consider.

Ipswich broadband customer service

Lastly, the technical support for your Ipswich internet connection is really important. Hopefully you shouldn't have to contact your broadband provider, but if you ever do need to speak to them then having solid customer service that is able to solve your issue quickly and efficiently should be considered when making a decision for a broadband internet provider in Ipswich.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Ipswich have about broadband internet.

Broadband Internet FAQs

Is the internet fast in Ipswich?

The average internet speed in Ipswich is:

Ipswich Average Download Speed Ipswich Average Upload Speed
66.43 Mbps 14.13 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green boxes on your street in Ipswich, from there it's connected to your home through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Ipswich property. This means it's very fast and extremely reliable. At the time of writing, 31.83% of UK home .

How fast internet should my internet be?

That would depend on how you will use the internet. Have a look at the following table for a rough guide to what sort of download speed you should take for a broadband service in Ipswich.

Frequent internet uses Recommended Broadband Speed Maximum of 2 devices
Maximum of 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Up to 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels across longer distances, but has a slower speed. 5Ghz WiFi signals have a smaller radius, but are able to transmit your data at faster speeds.

What's the telephone dialling code of Ipswich

Corded telephone area code Ipswich

The telephone dialling code, sometimes called the area code, for Ipswich is 01473. If you're calling somebody in Ipswich, and you are in a different area, you must add 01473 before the number you're trying to call.

How much does an 01473 Ipswich call cost?

If you have calls included with your landline or mobile, then the call cost is likely to be included in that tariff. If you don't have an included calls tariff, you can expect to pay around 10p per minute, plus an additional call set-up charge.

If you are unsure whether you have inclusive calls, please check with your provider before calling to avoid additional charges on your next phone bill.

How many telephone area codes are there in the UK? There's a total of 645 telephone area codes in the UK. They are a mix of three, four, or five digits long.

Electricity and Gas in Ipswich

People living in Ipswich are able to choose their own supplier for gas and electricity, but regardless of the supplier they are billed by, the electricity and gas will always be maintained and supplied by the network operator for the region.

These network operators are officially called Distribution Network operators (DNOs) and these are the companies that own and operates the infrastructure that connect your Ipswich home to the gas network and electricity grid.

In many cases you will never need to ever contact the Ipswich distribution network operator, but should you ever need to, you can easily find out which DNO is responsible for Ipswich right here.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Ipswich

The electricity distribution network operator for Ipswich is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Ipswich

There are no power plants within a 10 mile radius of Ipswich.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This was mostly in the form of natural gas (42%) and coal (2.7%). Furthermore, a tiny amount was generated with other kinds of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations are scheduled for closure, all but one is expected to stop producing energy by 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel is generated from souces such as solar, wind, hydro, and biomass. This will conmtinue to rise as the UK aims to meet its net-zero targets.

Municipalities Near Ipswich

If you've ever wondered which municipalities are nearby Ipswich, in the table below you can see the closest five municipalities to Ipswich.

Closest five municipalities to Ipswich
Municipality Distance from Ipswich
Stoke Park 1.95 miles
Wherstead 1.95 miles
Belstead 1.95 miles
Copdock 2.59 miles