Your Complete Guide to Utilities in Ironville

If you've moved and have questions about Ironville? Our utilities guide to Ironville is going to provide you with everything about broadband, area codes, power generation and energy distributors, and Ironville water and sewerage. Keep reading to learn everything about utilities in Ironville.

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About Ironville, Derbyshire

Ironville NG16 has a population of 1,851 and is located in the county of Derbyshire. Derbyshire has a population of 796,142 people.

Who supplies my water in Ironville?

Ironville water services are supplied by Severn Trent. Here are the main contact numbers for Severn Trent:

Getting in touch with your water supplier for Ironville

Ringing a contact number for Severn Trent is just one method of contact to deal with your Ironville water issues.

In the table below you will find the contact numbers for Severn Trent general enquiries and emergencies.

Severn Trent telephone number Severn Trent Emergency telephone number
0345 750 0500 0800 783 4444
Mon-Fri 8am-8pm, Sat 9am-3pm, Bank Holidays 9am-5pm, Emergencies 24/7/365

Write to Severn Trent

You can also write to Severn Trent, either by email or with a letter in the post. You can also submit your request on the Severn Trent website.

Customer that want to post a letter to Severn Trent can do so by writing to the Severn Trent address below:

Severn Trent Address
PO Box 407
Darlington
DL1 9WD

If you would like to email Severn Trent, you should use the following email address:

Severn Trent Email Address
[email protected]
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Water rates in Ironville

Water bill in Ironville

Water rates in Ironville are based on if your home has a water meter or not. You can easily find out whether your Ironville water rates are metered or not by checking your water bill or by getting in touch with the supplier. Homes with metered Ironville water rates will have a meter number listed on their water bills.

Metered Customers in Ironville

Customers with a water meter at their Ironville home will pay a fixed annual charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Severn Trent. While the variable charges cover the usage at your Ironville home.

Unmetered Customers in Ironville

Customers that don't have a water meter at their Ironville home have an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same no matter how much water you use at your Ironville home.

As an unmetered customer, the rate you pay for water in Ironville will be based on the rateable value of your home. The rateable value of your Ironville water prices were determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you have a small family, or live alone, having a water meter installed at your Ironville could be cheaper.

Customers with big families are probably not going to save money by installing a water meter.

How much is the average water bill in Ironville?

The average water bill Ironville residents are billed is £16.58 per month, which is £199 annually.

How do I pay my Ironville water bill?

First, you must sign up and register with Severn Trent. Once you've registered an account with Severn Trent, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Ironville bill. Whilst some customers prefer to make a single annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. When you set up your Severn Trent account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Ironville?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Ironville NG16, your water supplier is Severn Trent.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Ironville Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Ironville have about their water supply.

Frequently Asked Questions About Water in Ironville

Is water from the tap in Ironville safe to drink?

Yes! You can drink the tap water in Ironville. You can rest assured that Ironville water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Ironville water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Ironville water to make it drinkable.

Where does the water in Ironville come from?

There are three main sources of water that supply Ironville:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Ironville

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Ironville is less than 60ppm, that makes the water hardness in in Ironville is rated as soft water.

What does this mean?

The water being supplied to your home in Ironville contains just trace amounts of hard water minerals. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. There should also be less limescale in your appliances which extends their lifespan.

Selectra recommends

You don't need to add a water softener to the water in Ironville.

Ironville No Water

If you have no water in your Ironville home, you need to find out if the issue is to do with your home plumbing or if the problem is an outage affecting Ironville.

If there is no water at your Ironville home, is the problem no cold water or no hot water? If you still have cold water but no hot water, the issue is probably going to be with your home plumbing and not a problem affecting Ironville.

If your home has no cold water, not even a trickle, contact Severn Trent for assistance. You can also try the following:

  1. Look at the "In Your Area" sections on the Severn Trent website for any explanations as to why you have no water.
  2. Examine the Twitter account of Severn Trent, they will often tweet updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Verify your stop tap and make sure it's open.

Ironville water leak or flooding

Ironville water problems can include anything from flooding or a leak, to a burst water main in your Ironville home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you discover flooding or a water leak outside your Ironville property, you must do one of the following as soon as possible:

  1. Ring Severn Trent whether the problem is with clean water or wastewater.
  2. If you can access the internet from your location, go to the "report a leak" section of the Severn Trent website and complete the online form to report the issue.

Why does the water in Ironville taste strange?

If you find the taste or smell is different with your Ironville water this could be because of one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can affect it by infusing your Ironville water with a somewhat earthy aroma or taste.
  3. Plumbing can cause the taste of your water to change, adding rubbery, salty, or metallic hints to Ironville water.

If you have questions about your water's taste, smell, or appearance, you should get in touch with Severn Trent on the contact details above.

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Broadband in Ironville NG16

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The speed of your broadband connection at your Ironville home is dependant upon several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Proximity of the local telephone exchange
  • Where you've placed your router
  • If you're using wi-fi or ethernet
  • Which provider you have

Test how fast your internet is and see if it matches the average connection speed for Ironville with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Ironville Average Download Speed Ironville Average Upload Speed
86.88 Mbps 14.45 Mbps
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The type of internet connection you have can affect the speed you get at your home in Ironville. An FTTP is the fastest internet connection available in the UK however, at the time of writing, this is only available to 31.83% of homes in the UK.

The slowest way to access the internet is ADSL, in some remote parts of the UK this type of connection is the only one available.

Things to consider when picking a broadband provider in Ironville?

These days, the internet is as important as other essential utilities, maybe even more important. Which means picking a reliable provider for your internet might seem daunting at first. Worry not, we've listed the four important points to think about when picking a broadband provider in Ironville.

Availability

The first thing to consider when picking a broadband provider in Ironville is the issue of availability. Whilst many homes in Ironville should be able to enjoy superfast' or fibre connections, people outside a built-up area may have limited access to the type of connection.

That being said, homes that have been built recently should be able to enjoy access to the FTTH since developers often install the latest infrastructure when constructing new homes.

Type of connection

How can I connect to the internet in Ironville?

  • Fibre broadband
    • This is the fastest type of connection you can get in Ironville
    • We can split fibre connections into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed that's at least 24 Mbps.
    • A Full Fibre connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is provided via your phone line.
    • Slower speeds up to 24 Mbps.
    • Available to the majority of Ironville homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Limited availability in some parts of Ironville.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Ironville.
    • Could prove more expensive unless you have an unlimited data tariff.
    • You don't need a router if you tether the connection to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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Ironville broadband value for money

Ironville broadband bill

Another important consideration is the monthly cost of broadband in Ironville. There are many providers offering a low priced offer especially for new customers, but the price is often for a limited period. We recommend you double check the small print of the offer before you commit to a broadband connection in Ironville. There are some providers that will increase the price you pay before your contract has finished. In the news recently, there was a BT price hike that has affected millions of customers.

Ironville Broadband Reliability

The reliability of broadband in Ironville should also be considered, with so many people that work from home either full-time or part-time, having a reliable internet connection to do your work is really important.

When we're relaxing we're playing online games with friends or streaming movies and TV shows meaning without an internet connection that's reliable at your Ironville home is going to be important.

Ironville broadband customer service

Lastly, the customer service of your Ironville internet connection is extremely important. Hopefully you shouldn't have to contact the internet service provider you choose, but if you ever do need to speak to them then having solid customer service that can deal with your problem efficiently and quickly is a strong plus when making a decision for a broadband internet provider in Ironville.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Ironville ask about their broadband.

Broadband Frequently Asked Questions

How fast is the broadband in Ironville?

The average speed of broadband in Ironville is:

Ironville Average Download Speed Ironville Average Upload Speed
86.88 Mbps 14.45 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to a green box on your street in Ironville, from which it is connected to your property through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Ironville house. That means it's the fastest and most reliable type of broadband fibre internet. At present, 31.83% of houses in the UK .

What broadband speed do I need?

It really does depend on how you will use the internet. Have a look at the following table for a rough guide to the kind of broadband speed you should choose when signing up for broadband in Ironville.

Main internet uses Recommended Broadband Download Speed 2 devices or less
2 devices or less Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit data to connected devices. 2.4Ghz WiFi signals travel further, but transmit data at slower speeds. 5Ghz WiFi signals have less range, but your data will be transmitted faster.

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What's the telephone dialling code of Ironville

Corded telephone area code Ironville

The landline area code, sometimes called the dialling code, for Ironville is 01773. If you call someone in Ironville, and you're located in a different region, you must add 01773 to the number you'd like to call.

How much does an 01773 Ironville call cost?

If you have calls included with your mobile or landline tariff, then the call cost is likely to be included as part of your tariff. If you don't have an included calls tariff, the cost of the call will be about 10p per minute, plus an additional call set-up charge.

If you are uncertain whether you have inclusive calls, please check with your provider before you make the call so you don't find unexpected charges on your telephone bill.

How many different area codes are there in the UK? There's a total of 645 telephone area codes in the UK. They are a mix of three, four, or five digits long.

Gas and Electricity in Ironville

Residents of Ironville can choose their gas and electricity supplier, but regardless of the supplier they are billed by, the gas and electricity is going to be distributed and taken care of by the regional network operator.

These network operators are known as Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that supplies your Ironville home to the gas and electricity networks.

In many cases you will never need to ever contact the Ironville distribution network operator, but should the need arise, you can quickly find out which DNO covers Ironville below.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Ironville

The electricity distribution network operator for Ironville is Western Power Distribution - East Midlands. You can find the Western Power Distribution - East Midlands contact details in the table below:

Western Power Distribution - East Midlands Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 678 3105
Email [email protected]
Website https://www.westernpower.co.uk/
Address Toll End Road
Tipton
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The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near Ironville

There are no power plants within a 10 mile radius of Ironville.

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Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. The majority of which was natural gas (42%) and coal (2.7%). In addition, a small amount was produced from fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, in the next few years we can expect this to reduce as nuclear power stations in the UK’s begin to close, by 2035 there will only one nuclear power plant still producing energy. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel sources include wind, solar, hydro, and biomass. This is expected to continue rising as the UK strives to hit its net-zero targets.

Municipalities Near Ironville

Perhaps you're wondering which towns and cities are nearby Ironville, we've found the closest five municipalities to Ironville.