Utilities in <u>Iver

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Your Complete Guide to Utilities in Iver

If you've moved and have questions about Iver? Our complete guide to utilities in Iver will help you to find out everything there is to know about broadband, area codes, power generation and energy distributors, and Iver water and sewerage. Keep reading to learn everything about utilities in Iver.

About Iver, Berkshire

Iver SL0 has a population of 11,119 and is located in the county of Berkshire. Berkshire has a population of 915,157 people.

Who supplies my water in Iver?

Iver water services are provided by Affinity Water. Below are the main phone numbers for Affinity Water, and Thames Water:

How to get in touch with the water suppliers in Iver

Calling a phone number for Affinity Water or Thames Water is just one method of contact to discuss your Iver water account.

Affinity Water phone numbers

In the table below you will find the phone numbers for Affinity Water general enquiries and emergencies.

Affinity Water contact number Affinity Water Emergency contact number
0345 357 2401 0345 357 2407
Mon-Fri 8am-6pm, Sat 8am-2pm, Emergencies 24/7/365
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Thames Water phone numbers

In the table below you will find the phone numbers for Thames Water general enquiries and emergencies.

Thames Water contact number Thames Water Emergency contact number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Write to Affinity Water or Thames Water

You can also write to Affinity Water or Thames Water, by composing a letter or sending an email. You can even send your message through the Affinity Water or Thames Water website.

Affinity Water

If you prefer to send a letter to Affinity Water can do so by writing to the Affinity Water address below:

Affinity Water Address
Tamblin Way
Hatfield, Hertfordshire
AL10 9EZ

Thames Water

If you prefer to send a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

Customers that would rather email Thames Water, you must use the following email address:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Price of water in Iver

Water bill in Iver

Water rates in Iver are based on if your home has a water meter or not. You can easily find out whether your Iver water rates are metered or not by looking at a recent water bill or by getting in touch with the supplier. Homes with metered Iver water rates will have a meter number listed on their water bills.

Metered Customers in Iver

Customers who have a water meter installed at their Iver property will pay an annual charge that is fixed, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Affinity Water or Thames Water. Whilst the variable charges cover the consumption at your Iver home.

Unmetered Customers in Iver

Customers that don't have a water meter at their Iver home have an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount regardless of how much water consumed at your Iver home.

Water rates for unmetered customers in Iver is going to be based on the rateable value of your home. The rateable value part of your Iver water rates will have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you are single, or have a small family, installing a water meter at your Iver could be cheaper.

Customers with big families are probably not going to save money by having a meter installed.

How much is the average water bill in Iver?

The average water bill Iver residents are being charged varies between water suppliers. The table below shows the average water bill by supplier:

Supplier Average Monthly Water Bill Average Water Bill Per Year
Affinity Water £16.67 £200
Thames Water £19.33 £232
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How do I pay my Iver water bill?

First of all, you will need to register with Affinity Water or Thames Water. Once you've registered an account with Affinity Water or Thames Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Iver bill. While some customers like an annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. When you set up your Affinity Water or Thames Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Iver?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Iver SL0, your water suppliers are Affinity Water and Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Iver Water Frequently Asked Questions

Below we have answered some common questions that customers in Iver have about their water supply.

Frequently Asked Questions About Water in Iver

Is the tap water in Iver safe to drink?

Yes! The tap water is safe to drink in Iver. You can rest assured that Iver water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Iver water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Iver water to make it drinkable.

Where does the water in Iver come from?

There are three main sources of water that supply Iver:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Iver

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Iver is more than 276ppm, this means the water in Iver is rated as very hard water.

What does this mean?

The water being supplied to your home in Iver contains slightly elevated levels of minerals that cause hard water. very hard water means your water is not as effective at cleaning dishes, glassware, clothes, or even your body. You might also notice more limescale build-up in your appliances and the taste of your tap water may be affected.

Selectra recommends

Adding a softener to the water is recommended in Iver.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Iver No Water

If there isn't any running water in your Iver home, you will first need to find out whether the problem is with your home plumbing or if the issue is within your neighbourhood in Iver.

If there is no water at your Iver home, is the problem no cold water or no hot water? If you still have cold water but no hot water, the issue will be with your home plumbing and not a problem affecting Iver.

If your home has no cold water, not even a trickle, contact Affinity Water or Thames Water for help. If this is the case, you can try these tips:

  1. Check the "In Your Area" sections of the Affinity Water or Thames Water website for any information explaining the reason your home has no water.
  2. Examine the Twitter account of Affinity Water or Thames Water, they will often tweet updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Make sure your stop tap is in the open position.

Iver water leak or flooding

Iver water problems could be anything from a leak, a burst water main, or flooding in your Iver home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Iver property, you need to do one of the following as quickly as you can:

  1. Call Affinity Water or Thames Water regardless if the issue relates to drinking water or wastewater.
  2. If you have access to the internet, go to the "report a leak" section of the Affinity Water or Thames Water website and complete the online form to report the issue.

Why does the water in Iver taste strange?

If you notice a change in taste or smell with your Iver water this could be because of one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can affect it by infusing your Iver water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding salty, metallic, or rubbery hints to Iver water.

If you are unsure about your water's appearance, smell, or taste, you should get in touch with Affinity Water or Thames Water via the contact channels listed above.

Internet in Iver SL0

Iverinternet connected globe

The speed of your broadband connection at your Iver home depends on several factors such as:

  • Fibre availability
  • Distance from the telephone exchange
  • Location of the router in your home
  • Using wi-fi or ethernet connection
  • Your broadband provider

Test your internet speed and find out how it compares to the average internet speed in Iver with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Iver Average Download Speed Iver Average Upload Speed
92.20 Mbps 25.90 Mbps
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The way you choose to connect to the internet can affect your download and upload speed in Iver. An FTTP is currently the fastest broadband connection you can get in the UK at the time of writing, this has been rolled out to 31.83% of UK households.

The slowest way to access the internet is ADSL, but for some customers in remote areas this type of connection is the only one that's available.

What to look for when searching for a broadband provider in Iver?

It's 2022, which means the internet is just as important as any other utility, maybe even more important. Which means picking a reliable provider for your internet can be unnerving. To ease the pressure, let's take a look at the top four points worth considering before searching for a broadband provider in Iver.

Availability

The first thing you need to think about before searching for a broadband provider in Iver is the issue of availability. Whilst many homes in Iver can take advantage of superfast' or fibre connections, those living in rural homes could face issues getting access to the fastest internet.

However, new builds and properties that have been constructed in the last few years will likely have be able to get ultrafast FTTH since developers often install the latest infrastructure when constructing new homes.

Type of connection

What are the different types of connection in Iver?

  • Fibre broadband
    • This is fastest connection that's currently available in Iver
    • There are two categories of fibre broadband connections, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of at least 24 Mbps.
    • A Full Fibre broadband connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through your traditional telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to the majority of Iver homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Limited availability in some parts of Iver.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Iver.
    • Might work out more expensive without an unlimited data plan.
    • No special equipment required by tethering to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Iver broadband cost

Iver broadband bill

Another important consideration is how much it costs for the broadband in Iver. You will see many broadband providers are offering a low priced offer especially for new customers, but the price can quickly increase. It's important to read the fine print of the deal when you sign up for a broadband connection in Iver. Some providers may even increase the price during the initial contract period. For example, recently there was a BT price hike which will be felt by millions of BT customers.

Iver Broadband Reliability

How reliable the broadband is in Iver must also be considered, with many people working from home on a part-time or full-time basis, we need to have a reliable internet connection to keep up to date with work your work is really important.

Then in our freetime we're playing online games with friends or streaming movies and TV shows which without a reliable broadband connection at your Iver home is something to think about.

Iver broadband customer support

Finally, the customer service of your Iver internet connection is of utmost importance. You might never need to get in touch with your internet service provider, however, if you have an issue and need to get in touch with them a provider with excellent customer service that deals with your query efficiently and quickly is a strong plus when you choose a broadband provider in Iver.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Iver have about their internet connection.

Broadband Internet FAQs

What's the average broadband speed in Iver?

The average internet speed in Iver is:

Iver Average Download Speed Iver Average Upload Speed
92.20 Mbps 25.90 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green boxes on your street in Iver, from there it's connected to your home via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Iver home. That makes it the most reliable and fastest fibre broadband. At present, 31.83% of houses in the UK .

What broadband speed do I need?

It really does depend on how you will use the internet. Check out the table below to find out what sort of download speed you should pick when signing up for broadband in Iver.

Usual Internet habits Recommended Broadband Download Speed Maximum of 2 devices
Maximum of 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Up to 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
5 devices or more All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels further, but does so at slower speeds. 5Ghz WiFi signals don't have as much range, but will transmit the data between devices at faster rates.

What's the telephone area code for Iver

Corded telephone area code Iver

The telephone dialling code, sometimes called the area code, for Iver is 01753. If you're calling somebody in Iver, and you're located in a different region, you will need to add 01753 to the number you'd like to call.

How much does an 01753 Iver call cost?

If you have a call plan with your landline or mobile tariff, the phone call will probably be included as part of your tariff. If you don't have an included calls tariff, it should cost in the region of 10p per minute, plus the call set-up charge.

If you don't know whether you have a plan that includes calls, you should ask your provider before making the call so you don't find unexpected charges on your telephone bill.

How many different area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. They are a mix of three, four, or five digits long.

Gas and Electricity Supply in Iver

People living in Iver are free to choose their own supplier for gas and electricity, but regardless of the supplier they are billed by, the gas and electricity is going to be maintained and supplied by the local network operator.

We call them Distribution Network operators (DNOs) and it is these companies that own and operates the infrastructure that connect your Iver home to the gas network and electricity grid.

Most of the time you won't need to contact the Iver distribution network operator, but if you do, you can find the distribution network operator for Iver below.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Iver

The electricity distribution network operator for Iver is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:

Scottish and Southern Electricity Networks - Central Southern England Contact Information
General Enquiries 0800 048 3516
Emergencies 0800 072 7282
Email GE@ssen.co.uk
Website https://www.ssen.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Iver

There are no power plants within a 10 mile radius of Iver.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Additionally, a small amount was produced from other types of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations begin to close, all but one is expected to stop producing energy by 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel is generated from souces such as hydro, solar, wind, and biomass. We can expect to see this continue increasing as the UK is focussed on meeting its net-zero targets.

Municipalities Near Iver

You might be wondering which municipalities are within reach of Iver, in the below table you will find the five nearest towns and cities to Iver.

Closest five municipalities to Iver
Municipality Distance from Iver
Richings Park -
Iver Heath -
Sipson 1.98 miles
Harmondsworth 1.98 miles