Utilities in <u>Iver Heath

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A Complete Guide to Utilities in Iver Heath

Are you moving and want to know more about Iver Heath? Our comprehensive utilities guide to Iver Heath will help you to find out everything there is to know about broadband, area codes, power generation and energy distributors, and Iver Heath water and sewerage. Keep reading to learn everything about utilities in Iver Heath.

About Iver Heath, Berkshire

Iver Heath SL0 has a population of 8,065 and is located in the county of Berkshire. Berkshire has a population of 915,157 people.

Who supplies my water in Iver Heath?

Iver Heath water services are supplied by Affinity Water. Here are the main contact numbers for Affinity Water, and Thames Water:

Getting in touch with your water suppliers for Iver Heath

Calling a phone number for Affinity Water or Thames Water is one of many contact methods to talk about your Iver Heath water account.

Affinity Water phone numbers

Below, you can find the principal phone numbers for Affinity Water general enquiries and emergencies.

Affinity Water contact number Affinity Water Emergency contact number
0345 357 2401 0345 357 2407
Mon-Fri 8am-6pm, Sat 8am-2pm, Emergencies 24/7/365
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Thames Water phone numbers

Below, you can find the principal phone numbers for Thames Water general enquiries and emergencies.

Thames Water contact number Thames Water Emergency contact number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Write to Affinity Water or Thames Water

Additionally, you can communicate with Affinity Water or Thames Water, by composing a letter or sending an email. You can also send your request via the Affinity Water or Thames Water website.

Affinity Water

Customer that want to post a letter to Affinity Water can do so by writing to the Affinity Water address below:

Affinity Water Address
Tamblin Way
Hatfield, Hertfordshire
AL10 9EZ

Thames Water

Customer that want to post a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

Customers that would rather email Thames Water, you must use the following email address:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Water rates in Iver Heath

Water bill in Iver Heath

Water rates in Iver Heath depend on whether your home has a water meter or not. It's easy to find out if your Iver Heath water rates are metered or not by checking your water bill or by contacting your supplier. Homes with metered Iver Heath water rates will have a meter number listed on their water bills.

Metered Customers in Iver Heath

Customers with a water meter at their Iver Heath property will pay an annual charge that is fixed, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Affinity Water or Thames Water. Whilst the variable charges are for the consumption at your Iver Heath home.

Unmetered Customers in Iver Heath

Customers that don't have a water meter at their Iver Heath home have an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same regardless of the amount of water you use at your Iver Heath home.

Water rates for unmetered customers in Iver Heath will be based on the rateable value of your home. The rateable value calculation of your Iver Heath water prices were determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you have a small family, or live alone, having a water meter installed at your Iver Heath could be cheaper.

Customers with bigger families that use more water will probably not benefit by having a meter installed.

How much is the average water bill in Iver Heath?

The average water bill Iver Heath residents are being charged will depend on which water company supplies your home. In the table below, you will see how much each supplier charges:

Supplier Average Water Bill Monthly Average Water Bill Per Year
Affinity Water £16.67 £200
Thames Water £19.33 £232
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How do I pay my Iver Heath water bill?

First of all, you will need to register with Affinity Water or Thames Water. Once you've registered an account with Affinity Water or Thames Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Iver Heath bill. While some customers like an annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. As soon as you've set up your Affinity Water or Thames Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Iver Heath?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Iver Heath SL0, your water suppliers are Affinity Water and Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Iver Heath Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Iver Heath have about their water supply.

Frequently Asked Questions About Water in Iver Heath

Is tap water in Iver Heath safe to drink?

Yes! The tap water is safe to drink in Iver Heath. You can rest assured that Iver Heath water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Iver Heath water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Iver Heath water to make it drinkable.

Where does the water in Iver Heath come from?

There are three main sources of water that supply Iver Heath:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Iver Heath

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Iver Heath is higher than 276ppm, this means the water in Iver Heath is rated as very hard water.

What does this mean?

The clean water supply to your home in Iver Heath contains slightly elevated levels of minerals that cause hard water. very hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. There may also be more limescale in your appliances and the taste of your tap water may be affected.

Selectra recommends

We recommend adding a softening agent to the water in Iver Heath.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Iver Heath No Water

If there isn't any running water in your Iver Heath home, you will first need to find out whether the problem is with your home plumbing or if the problem is an outage affecting Iver Heath.

If there is no water at your Iver Heath home, is it only affecting cold water or hot water? If you don't have hot water but have cold water, the issue is probably going to be with your home plumbing and not a problem affecting Iver Heath.

If there is no cold water, not even a trickle, contact Affinity Water or Thames Water for assistance. If this is the case, you can try these tips:

  1. Check the "In Your Area" sections of the Affinity Water or Thames Water website for any information explaining why you have no water.
  2. Examine the Twitter account of Affinity Water or Thames Water, they will often tweet updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Check that your stop tap is open.

Iver Heath water leak or flooding

Iver Heath water problems could be anything from flooding or a leak, to a burst water main in your Iver Heath home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you discover flooding or a water leak outside your Iver Heath property, you must do one of the following as soon as possible:

  1. Call Affinity Water or Thames Water whether the problem is with clean water or wastewater.
  2. If you can access the internet from your location, go to the "report a leak" section of the Affinity Water or Thames Water website and fill in the form to report the problem.

Why does the water in Iver Heath taste strange?

If you notice a change in taste or smell with your Iver Heath water this could be down to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can impermeate the Iver Heath water with an earthy taste or smell.
  3. Plumbing can also contribute to the taste of your household water, adding metallic, salty, or rubbery hints to Iver Heath water.

If you have any queries or worries about your water's smell, taste, or appearance, you should not hesitate to reach Affinity Water or Thames Water via the contact channels listed above.

Internet in Iver Heath SL0

Iver Heathinternet connected globe

The speed of your broadband connection at your Iver Heath home can vary depending on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • How far from the telephone exchange you are
  • Placement of your router
  • Using wi-fi or ethernet connection
  • Your broadband provider

Test how fast your internet is and find out how it compares to the average broadband speed for Iver Heath with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Iver Heath Average Download Speed Iver Heath Average Upload Speed
92.20 Mbps 25.90 Mbps
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The type of internet connection you have can have an effect on the speed you get in Iver Heath. An FTTP is the fastest internet connection available in the UK and is available to 31.83% of UK households.

ADSL is the slowest type of connection, but for some customers in remote areas it's the only type of internet connection currently available.

What to look for when searching for a broadband provider in Iver Heath?

It's 2022, which means the internet is just as important as any other utility, some people might consider it the most important. So picking the right internet provider can be unnerving. Don't worry, we've listed the four important points worth considering before searching for a broadband provider in Iver Heath.

Availability

The first thing you need to think about when searching for a broadband provider in Iver Heath is the availability. The majority of homes in Iver Heath should be able to enjoy fibre or 'superfast' broadband connections, people outside a built-up area could face issues getting access to the fastest internet.

However, new builds and properties that have been constructed in the last few years may already have access to ultrafast FTTH since developers often install the latest infrastructure when constructing new homes.

Type of connection

How can I connect to the internet in Iver Heath?

  • Fibre broadband
    • This is the fastest available internet connection in Iver Heath
    • There are two categories of fibre broadband connections, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed that's at least 24 Mbps.
    • A Full Fibre connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is provided via your phone line.
    • Slower speeds up to 24 Mbps.
    • High availability with for 99.9% of Iver Heath homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Availability can be limited in some parts of Iver Heath.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Iver Heath.
    • Can be more expensive for heavy users without unlimited data.
    • No special equipment required by tethering to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

Iver Heath broadband price

Iver Heath broadband bill

You should also think about how much it costs for the broadband in Iver Heath. You will see many broadband providers are offering a low priced offer especially for new customers, however you might find the rate suddenly goes up. We recommend you double check the fine print of the deal before you sign up to a internet service in Iver Heath. There are some providers that will increase the price you pay whilst you're in contract. We reported recently on the BT price hike which will be felt by millions of BT customers.

Iver Heath Broadband Reliability

How reliable the broadband is in Iver Heath should also be considered, with many of us working from home either full-time or part-time, knowing you have a reliable broadband connection to keep up to date with work your work can be extremely important.

Then in our freetime we're watching movies online or gaming online that without a reliable internet connection for your Iver Heath home is something to think about.

Iver Heath broadband customer support

Finally, the customer support of your Iver Heath broadband internet is of utmost importance. There's a good chance you will never need to contact the internet service provider you choose, however, if you have an issue and need to get in touch with them a provider with excellent customer service that can deal with your problem in a fast and efficient manner is definitely something worth considering when making a decision for a broadband internet provider in Iver Heath.

Broadband FAQ

Below we've answered some our the most common questions that customers in Iver Heath ask about their broadband.

Broadband Internet FAQs

What's the average broadband speed in Iver Heath?

The average broadband speed in Iver Heath is:

Iver Heath Average Download Speed Iver Heath Average Upload Speed
92.20 Mbps 25.90 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green cabinets that you might have near your home in Iver Heath, from which it is connected to your property through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Iver Heath house. That means it's the fastest and most reliable type of broadband fibre internet. At present, 31.83% of UK home .

How fast internet should my internet be?

That will be dependant on what you will be using the internet for. Take a look at this table to find out which speed you should take when getting connected in Iver Heath.

Usual Internet habits Recommended Broadband Download Speed Up to 2 devices
Up to 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Up to 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to talk to your connected devices. 2.4Ghz WiFi travels further, but does so at slower speeds. 5Ghz WiFi signals have less range, but are able to transmit your data at faster speeds.

What's the telephone dialling code of Iver Heath

Corded telephone area code Iver Heath

The telephone area code, sometimes called the landline dialling code, for Iver Heath is 01806. If you're calling somebody in Iver Heath, and you are in a different area, you will need to add 01806 before the number you're trying to call.

How much does an 01806 Iver Heath call cost?

If calls are included with your landline or mobile tariff, the phone call will probably be included with your tariff. If calls are not included with your tariff, it should cost in the region of 10p per minute, plus a small call set-up charge.

If you are uncertain whether you have a plan that includes calls, you should ask your provider before you make the call to avoid unexpected charges on your bill.

How many dialling codes does the UK have? There's a total of 645 telephone area codes in the UK. UK area codes can be three, four, or five digits long.

Gas and Electricity in Iver Heath

People living in Iver Heath are free to choose their gas and electricity provider, but regardless of the supplier they are billed by, the gas and electricity is going to be distributed and taken care of by the network operator for the region.

We call them Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that connects your Iver Heath home to the gas and electricity networks.

In many cases you won't need to contact the Iver Heath distribution network operator, but should the need arise, you can quickly find out which DNO covers Iver Heath below.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Iver Heath

The electricity distribution network operator for Iver Heath is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:

Scottish and Southern Electricity Networks - Central Southern England Contact Information
General Enquiries 0800 048 3516
Emergencies 0800 072 7282
Email GE@ssen.co.uk
Website https://www.ssen.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Iver Heath

There are no power plants within a 10 mile radius of Iver Heath.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Furthermore, a small percentage was produced from other types of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, and in the coming years this is expected to reduce as nuclear power stations in the UK’s begin to close, all but one is expected to stop producing energy by 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable sources can include hydro, solar, wind, and biomass. We can expect to see this continue increasing as the UK strives to hit its net-zero targets.

Municipalities Close By Iver Heath

You might be wondering which municipalities are close to Iver Heath, we've found the five nearest towns and cities to Iver Heath.

Closest five municipalities to Iver Heath
Municipality Distance from Iver Heath
Richings Park -
Iver -
Sipson 1.98 miles
Harmondsworth 1.98 miles