Utilities in <u>Ivybridge

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Your Complete Guide to Utilities in Ivybridge

If you just moved and have some questions about Ivybridge? Our complete guide to utilities in Ivybridge is going to provide you with everything about broadband, area codes, power generation and energy distributors, and Ivybridge water and sewerage. Keep reading to learn everything about utilities in Ivybridge.

About Ivybridge, Devon

Ivybridge PL21 has a population of 11,851 and is located in the county of Devon. Devon has a population of 795,012 people.

Who supplies my water in Ivybridge?

Ivybridge water services are supplied by South West Water. Below are the main phone numbers for South West Water:

How to reach your water provider in Ivybridge

Ringing a contact number for South West Water is one of many options to discuss your Ivybridge water issues.

In the table below you will find the telephone numbers for South West Water general enquiries and emergencies.

South West Water telephone number South West Water Emergency telephone number
0344 346 1010 0344 346 2020
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Write to South West Water

You can also get in touch with South West Water, you have the choice of posting a letter or sending an email. You can even send your message through the South West Water website.

If you prefer to send a letter to South West Water can do so by writing to the South West Water address below:

South West Water Address
Peninsula House, Rydon Lane
Exeter, Devon
EX2 7HR

Cost of water in Ivybridge

Water bill in Ivybridge

Water rates in Ivybridge will vary depending on if your home has a water meter or not. You can easily find out whether your Ivybridge water rates are metered or unmetered rates by checking your water bill or by getting in touch with the supplier. Homes with metered Ivybridge water rates will have a meter number listed on their water bills.

Metered Customers in Ivybridge

Customers with a water meter at their Ivybridge home will pay a fixed annual charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of South West Water. Whilst the variable charges are for the consumption at your Ivybridge home.

Unmetered Customers in Ivybridge

Customers without a meter at their Ivybridge home pay an annual charge for their water usage. This charge is fixed, meaning you'll pay the same regardless of how much water consumed at your Ivybridge home.

As an unmetered customer, the rate you pay for water in Ivybridge is going to be based on the rateable value of your home. The rateable value part of your Ivybridge water prices were determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If your family is small, or you don't live with others, getting a water meter for your Ivybridge may save you money.

Customers with big families are probably not going to save money by installing a water meter.

How much is the average water bill in Ivybridge?

The average water bill Ivybridge residents are charged is £18.17 per month, which is £218 per year.

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How do I pay my Ivybridge water bill?

First of all, you will need to register with South West Water. After you register your details with South West Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Ivybridge bill. While some customers like an annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. When you set up your South West Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Ivybridge?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Ivybridge PL21, your water supplier is South West Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Ivybridge Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Ivybridge have about their water supply.

Frequently Asked Questions About Water in Ivybridge

Is the tap water in Ivybridge safe to drink?

Yes! It's safe to drink the tap water in Ivybridge. You can rest assured that Ivybridge water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Ivybridge water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Ivybridge water to make it drinkable.

Where does the water in Ivybridge come from?

There are three main sources of water that supply Ivybridge:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Ivybridge

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Ivybridge is less than 60ppm, this means the water in in Ivybridge is rated as soft water.

What does this mean?

The water supply to your home in Ivybridge contains just trace amounts of hard water minerals. soft water means your clothes should be softer after washing, and your appliances more efficient. It also means less limescale build-up in your home appliances which extends their lifespan.

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You don't need to add a water softener to the water in Ivybridge.

Ivybridge No Water

If there isn't any running water in your Ivybridge home, you will first need to find out whether the problem is with your home plumbing or if the problem is a widespread issue affecting Ivybridge.

If there is no water at your Ivybridge home, do you only have no cold water or no hot water? If you still have cold water but no hot water, the problem will be with the plumbing at your home and not a problem affecting Ivybridge.

If your home has no cold water, not even a trickle, contact South West Water for assistance. You can also try the following:

  1. Look at the "In Your Area" sections on the South West Water website for any information explaining why you have no water.
  2. Check the Twitter account of South West Water, quite often you will find they have posted an update about the issue.
  3. Ask your neighbours whether they have the same issue as you.
  4. Make sure your stop tap is in the open position.

Ivybridge water leak or flooding

Ivybridge water problems can include anything from a leak, a burst water main, or flooding in your Ivybridge home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you discover flooding or a water leak outside your Ivybridge property, you should try to do one of the following as long as it's safe to do so:

  1. Call South West Water regardless if the problem relates to wastewater or clean water.
  2. If you can go on the internet at your current location, navigate to the "report a leak" area of the South West Water website and complete the online form to report the issue.

Why does the water in Ivybridge taste strange?

If you find the taste or smell is different with your Ivybridge water this may be due to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can infuse the Ivybridge water with a somewhat earthy aroma or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding metallic, salty, or rubbery hints to Ivybridge water.

If you have questions about your water's taste, smell, or appearance, you can speak to South West Water via the contact channels listed above.

Internet in Ivybridge PL21

Ivybridgeinternet connected globe

The speed of your internet connection at your Ivybridge home can vary depending on several factors such as:

  • Availability of fibre
  • Proximity of the local telephone exchange
  • Location of the router in your home
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test your internet speed and find out how it compares to the average connection speed for Ivybridge with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Ivybridge Average Download Speed Ivybridge Average Upload Speed
52.75 Mbps 10.65 Mbps
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The type of internet connection you have can have an effect on the speed you get in Ivybridge. An FTTP is currently the fastest broadband connection you can get in the UK however, at the time of writing, this is only available to 31.83% of UK households.

ADSL internet connections are the slowest, in some remote parts of the UK it is the only means of connection that's available.

Things to consider when picking a broadband provider in Ivybridge?

In 2022, the internet is about as important as any other utility, maybe even more important. That means choosing an internet service provider could feel daunting. To ease the pressure, let's take a look at the top four points worth considering before picking a broadband provider in Ivybridge.

Availability

The first thing you need to think about whilst picking a broadband provider in Ivybridge is what's available. Whilst many homes in Ivybridge should have access to superfast' or fibre connections, people outside a built-up area may have limited access to the type of connection.

That being said, homes that have been built recently may already have access to ultrafast FTTH as developers often tend to install the latest technology during construction.

Type of connection

What kinds of internet connection are available in Ivybridge?

  • Fibre broadband
    • This is fastest connection that's currently available in Ivybridge
    • We can split fibre connections into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed that's at least 24 Mbps.
    • A Full Fibre broadband internet connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through a standard telephone line.
    • Limited download speed of up to 24 Mbps.
    • Available to the majority of Ivybridge homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Limited availability in some parts of Ivybridge.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Ivybridge.
    • Could prove more expensive unless you have an unlimited data tariff.
    • Can tether to your smartphone without special equipment, though some mobile networks do not allow tethering.
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Ivybridge broadband value for money

Ivybridge broadband bill

You also need to consider how much it costs for the broadband in Ivybridge. You will see many broadband providers are offering a cheap introductory offer for new customers, however you might find the rate suddenly goes up. It's important to read the fine print of the deal before you commit to a broadband connection in Ivybridge. Some providers will raise the price even before your contract has finished. For example, recently there was a BT price hike which affects millions of BT customers.

Ivybridge Broadband Reliability

How reliable the broadband is in Ivybridge should also be considered, with many of us working from home on a part-time or full-time basis, having a reliable internet connection to keep up to date with work your work is a priority.

When we're relaxing we're streaming movies or playing online games with friends which without a reliable broadband connection at your Ivybridge home is going to be important.

Ivybridge broadband customer service

Our final tip, the customer service of your Ivybridge broadband connection is really important. You might never need to get in touch with your internet service provider, however, if you have an issue and need to get in touch with them a provider with excellent customer service that is able to solve your issue quickly and efficiently is a strong plus when selecting an internet provider in Ivybridge.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Ivybridge ask about their broadband.

Broadband Frequently Asked Questions

How fast is the broadband in Ivybridge?

The average broadband speed in Ivybridge is:

Ivybridge Average Download Speed Ivybridge Average Upload Speed
52.75 Mbps 10.65 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green boxes on your street in Ivybridge, from which it is connected to your property through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Ivybridge property. This means it's very fast and extremely reliable. At the time of writing, 31.83% of houses in the UK .

What speed internet is best for me?

It really does depend on what kind of internet user you are. Have a look at the following table for a general idea which speed you should choose for a broadband service in Ivybridge.

Usual Internet habits Recommended Broadband Speed Up to 2 devices
Up to 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Up to 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals have less range, but are able to transmit your data at faster speeds.

What's the telephone area code for Ivybridge

Corded telephone area code Ivybridge

The landline area code, sometimes called the dialling code, for Ivybridge is 01806. If you're calling somebody in Ivybridge, and you are not in the same area, you must add 01806 to the number you're calling.

How much does an 01806 Ivybridge call cost?

If you have a call plan with your mobile or landline tariff, then the call cost should be included as part of your tariff. Without an inclusive calls plan, you can expect to pay around 10p per minute, plus the call set-up charge.

If you don't know whether you have a plan that includes calls, you should ask your provider before calling to avoid additional charges on your next phone bill.

How many different area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. They are a mix of three, four, or five digits long.

Gas and Electricity in Ivybridge

Residents of Ivybridge can choose their gas and electricity provider, but whichever supplier they are with, the electricity and gas is supplied and maintained by the local network operator.

These network operators are known as Distribution Network operators (DNOs) and it is these companies that own and operates the infrastructure that connect your Ivybridge home to the gas and electricity networks.

More often than not you won't need to contact the Ivybridge distribution network operator, but should you ever need to, you can easily find out which DNO is responsible for Ivybridge right here.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Ivybridge

The electricity distribution network operator for Ivybridge is Western Power Distribution - South West. You can find the Western Power Distribution - South West contact details in the table below:

Western Power Distribution - South West Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplies@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Lostwithiel Road
Bodmin, Cornwall

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Ivybridge

There are no power plants within a 10 mile radius of Ivybridge.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). In addition, a tiny amount was generated with other types of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations begin to close, all but one is expected to stop producing energy by 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel is generated from souces such as solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK strives to hit its net-zero targets.

Towns and Cities Near Ivybridge

If you've ever wondered which municipalities are within reach of Ivybridge, in the below table you will find the five nearest towns and cities to Ivybridge.

Closest five municipalities to Ivybridge
Municipality Distance from Ivybridge
Modbury 0.01 miles
Ugborough 0.01 miles
Cornwood 0.01 miles
Ermington 0.01 miles
South Brent 4.16 miles