Your Complete Guide to Utilities in Jacksdale

If you just moved and have some questions about Jacksdale? Our utilities guide to Jacksdale will explain in detail everything about broadband, area codes, power generation and energy distributors, and Jacksdale water and sewerage. Keep reading to learn everything about utilities in Jacksdale.

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About Jacksdale, Derbyshire

Jacksdale NG16 has a population of 3,158 and is located in the county of Derbyshire. Derbyshire has a population of 796,142 people.

Who supplies my water in Jacksdale?

Jacksdale water services are provided by Severn Trent. In the table below are the contact numbers for Severn Trent:

How to get in touch with the water supplier in Jacksdale

Calling a phone number for Severn Trent is one of many options to deal with your Jacksdale water problems.

Below, you can find the principal phone numbers for Severn Trent general enquiries and emergencies.

Severn Trent telephone number Severn Trent Emergency telephone number
0345 750 0500 0800 783 4444
Mon-Fri 8am-8pm, Sat 9am-3pm, Bank Holidays 9am-5pm, Emergencies 24/7/365

Write to Severn Trent

You can also get in touch with Severn Trent, either by email or with a letter in the post. You can also submit your request on the Severn Trent website.

Customer that want to post a letter to Severn Trent can do so by writing to the Severn Trent address below:

Severn Trent Address
PO Box 407
Darlington
DL1 9WD

If you want to email Severn Trent, you can use the email address below:

Severn Trent Email Address
[email protected]
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Cost of water in Jacksdale

Water bill in Jacksdale

Water rates in Jacksdale will vary depending on if your home has a water meter or not. You can easily check if your Jacksdale water rates are metered or not by looking at a recent water bill or by contacting your supplier. Homes with metered Jacksdale water rates will have a meter number listed on their water bills.

Metered Customers in Jacksdale

Customers that have a water meter at their Jacksdale home will pay a fixed annual charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Severn Trent. Whilst the variable charges are for the consumption at your Jacksdale home.

Unmetered Customers in Jacksdale

Customers who don't have a meter at their Jacksdale home have an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same regardless of the amount of water you use at your Jacksdale home.

The rate unmetered customers pay for water in Jacksdale is based on the rateable value of your home. The rateable value part of your Jacksdale water rates would have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you have a small family, or live alone, installing a water meter at your Jacksdale may save you money.

Customers with big families are probably not going to save money by installing a water meter.

How much is the average water bill in Jacksdale?

The average water bill Jacksdale residents are being charged is £16.58 per month, which is £199 per year.

How do I pay my Jacksdale water bill?

You will first need to register with Severn Trent. Once you've registered an account with Severn Trent, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Jacksdale bill. Whilst some customers would prefer to pay annually, other customers would prefer quarterly, monthly, or even weekly payments instead. When you set up your Severn Trent account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Jacksdale?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Jacksdale NG16, your water supplier is Severn Trent.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Jacksdale Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Jacksdale have about their water supply.

Frequently Asked Questions About Water in Jacksdale

Is water from the tap in Jacksdale safe to drink?

Yes! It's safe to drink the tap water in Jacksdale. You can rest assured that Jacksdale water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Jacksdale water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Jacksdale water to make it drinkable.

Where does the water in Jacksdale come from?

There are three main sources of water that supply Jacksdale:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Jacksdale

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Jacksdale is fewer than 60ppm, this means the water in in Jacksdale is rated as soft water.

What does this mean?

The clean water supply to your home in Jacksdale contains low levels of minerals that cause hard water. soft water means your clothes should be softer after washing, and your appliances more efficient. There should also be less limescale in your appliances meaning they should not break down as often.

Selectra recommends

You don't need to add a water softener to the water in Jacksdale.

Jacksdale No Water

If you don't have any running water in your Jacksdale home, you will need to check if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Jacksdale.

If there is no water at your Jacksdale home, do you only have no cold water or no hot water? If the problem is only affecting your hot water, the issue will be with your home plumbing and not a problem affecting Jacksdale.

If there is no cold water, not even a trickle, contact Severn Trent for advice. You can also try the following:

  1. Check for updates on the "In Your Area" sections of the Severn Trent website for any information explaining why you have no water.
  2. Have a look at the Twitter account for Severn Trent, they will often tweet updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Check that your stop tap is open.

Jacksdale water leak or flooding

Jacksdale water problems might include anything from a burst water main or flooding, to a leak in your Jacksdale home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you find a water leak or flooding that's not inside your Jacksdale property, you should try to do one of the following as long as it's safe to do so:

  1. Ring Severn Trent whether the problem is with clean water or wastewater.
  2. If you have access to the internet, navigate to the "report a leak" area of the Severn Trent website and complete the online form to report the issue.

Why does the water in Jacksdale taste strange?

If you find the taste or smell is different with your Jacksdale water this may be due to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can infuse the Jacksdale water with a somewhat earthy aroma or taste.
  3. Plumbing can also contribute to the taste of your household water, adding metallic, salty, or rubbery hints to Jacksdale water.

If you have any queries or worries about your water's smell, taste, or appearance, you should not hesitate to reach Severn Trent using the contact information above.

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Broadband Speed in Jacksdale NG16

Jacksdaleinternet connected globe

The speed of your broadband connection at your Jacksdale home is dependant upon several factors such as:

  • Fibre availability
  • How far from the telephone exchange you are
  • Where you've placed your router
  • If you are connected with ethernet or wi-fi
  • Which provider you have

Test the speed of your connection and see how it compares to the average broadband speed for Jacksdale with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Jacksdale Average Download Speed Jacksdale Average Upload Speed
86.88 Mbps 14.45 Mbps
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The way you choose to connect to the internet can have an effect on the speed you get in Jacksdale. An FTTP is the best kind of broadband connection available in the UK at the time of writing, this has been rolled out to 31.83% of UK households.

ADSL is the slowest type of connection, but for some customers in remote areas it is the only means of connection available.

What should you consider when picking a broadband provider in Jacksdale?

It's 2022, which means the internet is just as important as any other utility, some people might consider it the most important. That means choosing an internet service provider might seem daunting at first. Worry not, we've listed the four important points that you should consider when picking a broadband provider in Jacksdale.

Availability

The first point to bear in mind whilst picking a broadband provider in Jacksdale is what's available. Most homes in Jacksdale can take advantage of fibre or 'superfast' broadband connections, customers who live in a rural location may have limited access to the type of connection.

Although, homes that have been built in the last few years may already have access to ultrafast FTTH because property developers will often choose to install the latest infrastructure when constructing new homes.

Type of connection

How can I connect to the internet in Jacksdale?

  • Fibre broadband
    • This is the fastest available internet connection in Jacksdale
    • Fibre broadband is split into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of more than 24 Mbps.
    • A Full Fibre broadband internet connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through your traditional telephone line.
    • Limited download speed of up to 24 Mbps.
    • Available to the majority of Jacksdale homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Limited availability in some parts of Jacksdale.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Jacksdale.
    • Could prove more expensive unless you have an unlimited data tariff.
    • No special equipment required by tethering to your smartphone, though some mobile networks do not allow tethering.
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Jacksdale broadband price

Jacksdale broadband bill

You should also think about the price you pay for broadband in Jacksdale. It's easy to find a broadband provider that's offering a low priced offer especially for new customers, but the price is often for a limited period. You should always look in the terms and conditions of the deal before you sign up to a broadband connection in Jacksdale. Some providers may even increase the price whilst you're in contract. In the news recently, there was a BT price hike which affects millions of BT customers.

Jacksdale Broadband Reliability

The reliability of broadband in Jacksdale must also be considered, with many of us working from home full-time or just a few days per week, we need to have a reliable internet connection to keep up to date with work your work can be extremely important.

Then in our freetime we're streaming movies or playing online games with friends meaning without an internet connection that's reliable at your Jacksdale home will be an important thing to consider.

Jacksdale broadband customer service

Finally, the customer support of your Jacksdale broadband connection is extremely important. Hopefully you shouldn't have to contact the internet service provider you choose, but should the need to contact them arises a high level of customer support that is able to solve your issue quickly and efficiently should be considered when you choose a broadband provider in Jacksdale.

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Broadband FAQ

Below we've answered some our the most common questions that customers in Jacksdale have about broadband internet.

Broadband Frequently Asked Questions

Is the internet fast in Jacksdale?

The average broadband speed in Jacksdale is:

Jacksdale Average Download Speed Jacksdale Average Upload Speed
86.88 Mbps 14.45 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green boxes on your street in Jacksdale, it's then connected to your house through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Jacksdale house. That makes it the most reliable and fastest fibre broadband. At the time of writing, 31.83% of houses in the UK .

What speed internet is best for me?

It really does depend on what kind of internet user you are. Have a look at the following table to find out which speed you should take when getting connected in Jacksdale.

Frequent internet uses Recommended Broadband Download Speed 2 devices or less
2 devices or less Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
3-5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit data to connected devices. 2.4Ghz WiFi travels across longer distances, but transmit data at slower speeds. 5Ghz WiFi signals don't have as much range, but are able to transmit your data at faster speeds.

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What's the landline area code in Jacksdale

Corded telephone area code Jacksdale

The telephone dialling code, sometimes called the area code, for Jacksdale is 01773. If you're calling somebody in Jacksdale, and you are in a different area, you will need to add 01773 to the number you're calling.

How much does an 01773 Jacksdale call cost?

If you have calls included with your landline or mobile, then the call cost will probably be included with your tariff. Without an inclusive calls plan, the cost of the call will be about 10p per minute, plus an additional call set-up charge.

If you are uncertain whether you have calls included in your tariff, we recommend getting in touch with your provider before calling to avoid additional charges on your next phone bill.

How many telephone area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. UK area codes can be three, four, or five digits long.

Electricity and Gas in Jacksdale

Residents of Jacksdale are able to choose their gas and electricity provider, but regardless of which supplier they choose, the gas and electricity is going to be distributed and taken care of by the network operator for the region.

These network operators are officially called Distribution Network operators (DNOs) and these are the companies that own and operates the infrastructure that connect your Jacksdale home to the electricity grid and gas networks.

More often than not you will never need to ever contact the Jacksdale distribution network operator, but should the need arise, you can find the distribution network operator for Jacksdale right here.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Jacksdale

The electricity distribution network operator for Jacksdale is Western Power Distribution - East Midlands. You can find the Western Power Distribution - East Midlands contact details in the table below:

Western Power Distribution - East Midlands Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 678 3105
Email [email protected]
Website https://www.westernpower.co.uk/
Address Toll End Road
Tipton
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There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near Jacksdale

There are no power plants within a 10 mile radius of Jacksdale.

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Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Furthermore, a small percentage was produced from other kinds of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations are scheduled for closure, only one will still be generating energy 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel sources include solar, wind, hydro, and biomass. This is expected to continue rising as the UK is focussed on meeting its net-zero targets.

Towns and Cities Near Jacksdale

Perhaps you're wondering which towns and cities are nearby Jacksdale, we've found the five closest municipalities to Jacksdale.