Your Complete Guide to Utilities in Kedleston

If you've moved and have questions about Kedleston? Our utilities guide to Kedleston will explain in detail everything you need to know about broadband, area codes, power generation and energy distributors, and Kedleston water and sewerage. Keep reading to learn everything about utilities in Kedleston.

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About Kedleston, Derbyshire

Kedleston DE22 has a population of 100 and is located in the county of Derbyshire. Derbyshire has a population of 796,142 people.

Who supplies my water in Kedleston?

Kedleston water utilities are supplied by Severn Trent. Below are the main phone numbers for Severn Trent:

Getting in touch with your water supplier for Kedleston

Speaking to an advisor at Severn Trent is just one method of contact to deal with your Kedleston water problems.

In the table below you will find the contact numbers for Severn Trent general enquiries and emergencies.

Severn Trent phone number Severn Trent Emergency phone number
0345 750 0500 0800 783 4444
Mon-Fri 8am-8pm, Sat 9am-3pm, Bank Holidays 9am-5pm, Emergencies 24/7/365

Write to Severn Trent

You can also get in touch with Severn Trent, either by email or with a letter in the post. You can also submit your request on the Severn Trent website.

Customer that want to post a letter to Severn Trent can do so by writing to the Severn Trent address below:

Severn Trent Address
PO Box 407
Darlington
DL1 9WD

Customers that would rather email Severn Trent, you must use the following email address:

Severn Trent Email Address
[email protected]
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Water rates in Kedleston

Water bill in Kedleston

Water rates in Kedleston depend on whether your home has a water meter or not. You can easily check if your Kedleston water rates are metered or not by checking your water bill or by contacting your supplier. Homes with metered Kedleston water rates will have a meter number listed on their water bills.

Metered Customers in Kedleston

Customers with a water meter at their Kedleston home will pay a fixed annual charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Severn Trent. Whilst the variable charges cover the consumption at your Kedleston home.

Unmetered Customers in Kedleston

Customers without a meter at their Kedleston home will pay an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same no matter how much water you use at your Kedleston home.

Water rates for unmetered customers in Kedleston is going to be based on the rateable value of your home. The rateable value calculation of your Kedleston water rates would have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you are single, or have a small family, having a water meter installed at your Kedleston might work out cheaper.

Customers with large households are unlikely to see any savings by installing a water meter.

How much is the average water bill in Kedleston?

The average water bill Kedleston residents are being charged is £16.58 per month, which is £199 annually.

How do I pay my Kedleston water bill?

You will first need to register with Severn Trent. After you've registered with Severn Trent, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Kedleston bill. While some customers like an annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. After you've set up your Severn Trent account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Kedleston?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Kedleston DE22, your water supplier is Severn Trent.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Kedleston Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Kedleston have about their water supply.

Frequently Asked Questions About Water in Kedleston

Is water from the tap in Kedleston safe to drink?

Yes! The tap water is safe to drink in Kedleston. You can rest assured that Kedleston water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Kedleston water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Kedleston water to make it drinkable.

Where does the water in Kedleston come from?

There are three main sources of water that supply Kedleston:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Kedleston

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Kedleston is below 200ppm, that makes the water hardness in Kedleston is rated as medium water.

What does this mean?

The water being supplied to your home in Kedleston higher than. medium water means your water is not as effective at cleaning dishes, glassware, clothes, or even your body. It also means an increased limescale build-up in your home appliances and your tap water taste may be affected.

Selectra recommends

You should add a water softener to the water in Kedleston.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Kedleston No Water

If there isn't any running water in your Kedleston home, you will first need to find out whether the problem is with your home plumbing or if the problem is an outage affecting Kedleston.

If there is no water at your Kedleston home, is it only affecting cold water or hot water? If the problem is only affecting your hot water, the issue is probably going to be with your home plumbing and not a problem affecting Kedleston.

If there is no cold water, not even a trickle, contact Severn Trent for assistance. You can also try the following:

  1. Check the "In Your Area" sections of the Severn Trent website for any information explaining the reason your home has no water.
  2. Check the Twitter account of Severn Trent, they often post incident updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Verify your stop tap and make sure it's open.

Kedleston water leak or flooding

Kedleston water problems could be anything from a leak, a burst water main, or flooding in your Kedleston home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you find a water leak or flooding that's not inside your Kedleston property, you must do one of the following as soon as possible:

  1. Contact Severn Trent regardless if the issue relates to drinking water or wastewater.
  2. If you can access the internet from your location, visit the "report a leak" page on the Severn Trent website and fill out the online form.

Why does the water in Kedleston taste strange?

If you find the taste or smell is different with your Kedleston water this could be because of one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can affect it by infusing your Kedleston water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding salty, metallic, or rubbery hints to Kedleston water.

If you have any queries or worries about your water's smell, taste, or appearance, you should not hesitate to reach Severn Trent using the contact information above.

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Broadband Speed in Kedleston DE22

Kedlestoninternet connected globe

The broadband speed you get at your Kedleston home is dependant upon several factors such as:

  • Fibre availability
  • Proximity of the local telephone exchange
  • Where you've placed your router
  • Using wi-fi or ethernet connection
  • Which provider you have

Test the speed of your connection and find out how it compares to the average broadband speed for Kedleston with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Kedleston Average Download Speed Kedleston Average Upload Speed
72.28 Mbps 14.70 Mbps
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The internet connection type you have can affect your download and upload speed in Kedleston. An FTTP is currently the fastest broadband connection you can get in the UK and is available to 31.83% of homes in the UK.

The slowest way to access the internet is ADSL, in parts of the UK that are more remote this type of connection is the only one available.

What should you consider when choosing an internet provider in Kedleston?

These days, the internet is as important as other essential utilities, maybe even more important. That means choosing an internet service provider might seem daunting at first. Worry not, we've listed the four important points worth considering before choosing an internet provider in Kedleston.

Availability

The first thing you need to think about when choosing an internet provider in Kedleston is the availability. Most homes in Kedleston should be able to enjoy fibre or 'superfast' broadband connections, people outside a built-up area may have limited access to the type of connection.

However, new builds and properties that have been constructed in the last few years will likely have be able to get ultrafast FTTH as developers often tend to install the latest networks when building new homes.

Type of connection

How can I connect to the internet in Kedleston?

  • Fibre broadband
    • This is the fastest type of connection you can get in Kedleston
    • There are two categories of fibre broadband connections, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of more than 24 Mbps.
    • A Full Fibre connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is provided via your phone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to 99.9% of Kedleston homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Limited availability in some parts of Kedleston.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Kedleston.
    • Might work out more expensive without an unlimited data plan.
    • No special equipment required by tethering to your smartphone, however there are some mobile networks that restrict tethered connections.
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Kedleston broadband price

Kedleston broadband bill

You should also think about the price you pay for broadband in Kedleston. It's easy to find a broadband provider that's offering a low cost deal for new customers, but the price is often for a limited period. You should always look in the fine print of the deal before you sign up to a internet connection in Kedleston. Some providers may even increase the price before your contract has finished. In the news recently, there was a BT price hike which will be felt by millions of BT customers.

Kedleston Broadband Reliability

The reliability of broadband in Kedleston also needs consideration, with many people working from home on a part-time or full-time basis, knowing you have a reliable broadband connection to do your work is really important.

The times when we're not working we're playing online games with friends or streaming movies and TV shows meaning without an internet connection that's reliable at your Kedleston home will be an important thing to consider.

Kedleston broadband technical support

Lastly, the customer service of your Kedleston broadband connection is extremely important. Hopefully you shouldn't have to contact the internet service provider you choose, however, if you have an issue and need to get in touch with them a provider with excellent customer service that can deal with your problem in a fast and efficient manner should be considered when making a decision for a broadband internet provider in Kedleston.

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Broadband FAQ

Below we've answered some our the most common questions that customers in Kedleston ask about their broadband.

Broadband Frequently Asked Questions

What's the average broadband speed in Kedleston?

The average internet speed in Kedleston is:

Kedleston Average Download Speed Kedleston Average Upload Speed
72.28 Mbps 14.70 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green cabinets that you might have near your home in Kedleston, it's then connected to your house through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Kedleston home. That means it's the fastest and most reliable type of broadband fibre internet. Currently, 31.83% of homes in the UK .

What broadband speed do I need?

It really does depend on how you will use the internet. Check out the table below to find out what sort of download speed you should take when getting connected in Kedleston.

Frequent internet uses Recommended Download Speed 2 devices or less
2 devices or less Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Up to 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels further, but transmit data at slower speeds. 5Ghz WiFi signals have a smaller radius, but will transmit the data between devices at faster rates.

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What's the telephone area code for Kedleston

Corded telephone area code Kedleston

The telephone area code, sometimes called the landline dialling code, for Kedleston is 01806. If you call someone in Kedleston, and you're located in a different region, you should add 01806 to the number you'd like to call.

How much does an 01806 Kedleston call cost?

If you have calls included with your landline or mobile, the cost of the call is likely to be included as part of your tariff. Without an inclusive calls plan, the cost of the call will be about 10p per minute, plus an additional call set-up charge.

If you are uncertain whether you have a plan that includes calls, you should ask your provider before you make the call to avoid unexpected charges on your bill.

How many telephone area codes are there in the UK? There's a total of 645 telephone area codes in the UK. UK area codes can be three, four, or five digits long.

Gas and Electricity in Kedleston

Residents of Kedleston are free to choose their own supplier for gas and electricity, but whichever supplier they are with, the electricity and gas will always be distributed and taken care of by the regional network operator.

We call them Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that connects your Kedleston home to the electricity grid and gas networks.

In many cases you won't need to speak to the Kedleston distribution network operator, but if you do, you can quickly find out which DNO covers Kedleston in this section.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Kedleston

The electricity distribution network operator for Kedleston is Western Power Distribution - East Midlands. You can find the Western Power Distribution - East Midlands contact details in the table below:

Western Power Distribution - East Midlands Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 678 3105
Email [email protected]
Website https://www.westernpower.co.uk/
Address Toll End Road
Tipton
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The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near Kedleston

There are no power plants within a 10 mile radius of Kedleston.

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Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Furthermore, a small percentage was produced from other kinds of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations are scheduled for closure, all but one is expected to stop producing energy by 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel sources include hydro, solar, wind, and biomass. This is expected to continue rising as the UK aims to meet its net-zero targets.

Towns and Cities Near Kedleston

Perhaps you're wondering which towns and cities are nearby Kedleston, we've found the five nearest towns and cities to Kedleston.

Closest five municipalities to Kedleston
Municipality Distance from Kedleston
Allestree -
Darley Abbey -
Mackworth -
Derby 0.73 miles
Heatherton Village 1.59 miles