Utilities in <u>Keighley

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Your Complete Guide to Utilities in Keighley

If you've moved and have questions about Keighley? Our comprehensive utilities guide to Keighley will explain in detail everything there is to know about broadband, area codes, power generation and energy distributors, and Keighley water and sewerage. Keep reading to learn everything about utilities in Keighley.

About Keighley, West Yorkshire

Keighley BD21 has a population of 53,331 and is located in the county of West Yorkshire. West Yorkshire has a population of 2,320,214 people.

Who supplies my water in Keighley?

Keighley water services are supplied by Yorkshire Water. In the table below are the contact numbers for Yorkshire Water:

How to reach your water provider in Keighley

Calling a phone number for Yorkshire Water is just one method of contact to talk about your Keighley water problems.

In the table below we have listed the main telephone numbers for Yorkshire Water general enquiries and emergencies.

Yorkshire Water contact number Yorkshire Water Emergency contact number
0345 124 2424 0800 573 553
Mon-Fri 8am-6pm, Sat 9am-5pm, Emergencies 24/7/365
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Write to Yorkshire Water

You can also write to Yorkshire Water, you have the choice of posting a letter or sending an email. You can also submit your request on the Yorkshire Water website.

Customer that want to post a letter to Yorkshire Water can do so by writing to the Yorkshire Water address below:

Yorkshire Water Address
Western House, Halifax Road
Bradford
BD6 2SZ

Price of water in Keighley

Water bill in Keighley

Water rates in Keighley will vary depending on if your home has a water meter or not. It's easy to find out if your Keighley water rates are metered or unmetered rates by checking your water bill or by getting in touch with the supplier. Homes with metered Keighley water rates will have a meter number listed on their water bills.

Metered Customers in Keighley

Customers who have a water meter installed at their Keighley home will pay a fixed annual charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Yorkshire Water. While the variable charges cover the usage at your Keighley home.

Unmetered Customers in Keighley

Customers who don't have a meter at their Keighley home will pay an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same no matter how much water you use at your Keighley home.

Water rates for unmetered customers in Keighley will be based on the rateable value of your home. The rateable value calculation of your Keighley water prices were determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you are single, or have a small family, installing a water meter at your Keighley could be cheaper.

Customers with big families are probably not going to save money by having a meter installed.

How much is the average water bill in Keighley?

The average water bill Keighley residents are being charged is £15.50 each month, that's £186 per year.

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How do I pay my Keighley water bill?

First of all, you will need to register with Yorkshire Water. Once you've registered an account with Yorkshire Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Keighley bill. Whilst some customers would prefer to pay annually, other customers might like to set up quarterly, monthly, or even weekly payments instead. After you've set up your Yorkshire Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Keighley?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Keighley BD21, your water supplier is Yorkshire Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Keighley Water Frequently Asked Questions

Below we have answered some common questions that customers in Keighley have about their water supply.

Frequently Asked Questions About Water in Keighley

Is water from the tap in Keighley safe to drink?

Yes! You can drink the tap water in Keighley. You can rest assured that Keighley water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Keighley water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Keighley water to make it drinkable.

Where does the water in Keighley come from?

There are three main sources of water that supply Keighley:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Keighley

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Keighley is less than 60ppm, that means the water hardness in in Keighley is rated as soft water.

What does this mean?

The water supply to your home in Keighley contains low levels of minerals that cause hard water. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. You might also notice less limescale build-up in your appliances meaning they should not break down as often.

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Water softener isn't needed at your home in Keighley.

Keighley No Water

If there isn't any running water in your Keighley home, you will first need to find out whether the problem is with your home plumbing or if the issue is within your neighbourhood in Keighley.

If there is no water at your Keighley home, do you only have no cold water or no hot water? If you don't have hot water but have cold water, the problem will be with the plumbing at your home and not a problem affecting Keighley.

If your home has no cold water, not even a trickle, contact Yorkshire Water for help. You can also try the following:

  1. Check the "In Your Area" sections of the Yorkshire Water website for any explanations as to why you have no water.
  2. Have a look at the Twitter account for Yorkshire Water, they often post incident updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Verify your stop tap and make sure it's open.

Keighley water leak or flooding

Keighley water problems could be anything from flooding or a leak, to a burst water main in your Keighley home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you discover flooding or a water leak outside your Keighley property, you must do one of the following as soon as possible:

  1. Call Yorkshire Water regardless if the issue relates to drinking water or wastewater.
  2. If you have access to the internet, go to the "report a leak" section of the Yorkshire Water website and complete the online form to report the issue.

Why does the water in Keighley taste strange?

If you notice a change in taste or smell with your Keighley water this could be down to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Keighley water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding metallic, salty, or rubbery hints to Keighley water.

If you have any queries or worries about your water's smell, taste, or appearance, you should get in touch with Yorkshire Water via the contact channels listed above.

Internet in Keighley BD21

Keighleyinternet connected globe

The speed of your broadband connection at your Keighley home is dependant upon several factors such as:

  • Fibre availability
  • Distance from the telephone exchange
  • Where you've placed your router
  • If you're using wi-fi or ethernet
  • Which provider you have

Test the speed of your connection and see how it compares to the average connection speed for Keighley with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Keighley Average Download Speed Keighley Average Upload Speed
73.15 Mbps 17.25 Mbps
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The type of internet connection you have can have an effect on the speed you get in Keighley. An FTTP is the best kind of broadband connection available in the UK however, at the time of writing, this is only available to 31.83% of households in the UK.

ADSL internet connections are the slowest, but for some customers in remote areas this type of connection is the only one currently available.

What should you consider when searching for a broadband provider in Keighley?

In 2022, the internet is about as important as any other utility, perhaps more important. Which means picking a reliable provider for your internet could feel daunting. Worry not, we've listed the four important points worth considering before searching for a broadband provider in Keighley.

Availability

The first thing you need to think about before searching for a broadband provider in Keighley is what's available. The majority of homes in Keighley should have access to superfast' or fibre connections, those living in rural homes may have limited access to the type of connection.

However, new builds and properties that have been constructed in the last few years should be able to enjoy access to the FTTH because property developers will often choose to install the latest networks when building new homes.

Type of connection

What kinds of internet connection are available in Keighley?

  • Fibre broadband
    • This is the fastest type of connection you can get in Keighley
    • There are two categories of fibre broadband connections, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed that's at least 24 Mbps.
    • A Full Fibre connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through your traditional telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to the majority of Keighley homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Restricted availability in some parts of Keighley.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Keighley.
    • Might work out more expensive without an unlimited data plan.
    • No special equipment required by tethering to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

Keighley broadband price

Keighley broadband bill

Another important consideration is how much it costs for the broadband in Keighley. You will see many broadband providers are offering a low priced offer especially for new customers, but the price is often for a limited period. You should always look in the terms and conditions of the deal before you commit to a internet connection in Keighley. Some providers may even increase the price during the initial contract period. In the news recently, there was a BT price hike that has affected millions of customers.

Keighley Broadband Reliability

The reliability of broadband in Keighley should also be considered, with many of us working from home full-time or just a few days per week, having a reliable internet connection to stay in touch with work is a priority.

Then in our freetime we're playing online games with friends or streaming movies and TV shows that without a reliable internet connection for your Keighley home will be an important thing to consider.

Keighley broadband customer support

Our final tip, the technical support for your Keighley internet connection is really important. Hopefully you shouldn't have to contact the internet service provider you choose, however, if you have an issue and need to get in touch with them a provider with excellent customer service that deals with your query quickly and efficiently is definitely something worth considering when selecting an internet provider in Keighley.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Keighley have about their internet connection.

Broadband Frequently Asked Questions

What's the average broadband speed in Keighley?

The average speed of broadband in Keighley is:

Keighley Average Download Speed Keighley Average Upload Speed
73.15 Mbps 17.25 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green cabinets that you might have near your home in Keighley, from which it is connected to your property through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Keighley home. That makes it the most reliable and fastest fibre broadband. At present, 31.83% of houses in the UK .

How fast internet should my internet be?

That would depend on what kind of internet user you are. Check out the table below to find out which speed you should take when signing up for broadband in Keighley.

Usual Internet habits Recommended Broadband Download Speed 2 devices or less
2 devices or less Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
3-5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit data to connected devices. 2.4Ghz WiFi signals travel further, but transmit data at slower speeds. 5Ghz WiFi signals have less range, but are able to transmit your data at faster speeds.

What's the landline area code in Keighley

Corded telephone area code Keighley

The landline area code, sometimes called the dialling code, for Keighley is 01535. When making a call to someone in Keighley, and you are not in the same area, you will need to add 01535 to the number you'd like to call.

How much does an 01535 Keighley call cost?

If calls are included with your landline or mobile, the phone call should be included in that tariff. If you don't have an included calls tariff, you can expect to pay around 10p per minute, plus an additional call set-up charge.

If you are uncertain whether you have a plan that includes calls, you should ask your provider before making the call to avoid additional charges on your next phone bill.

How many dialling codes does the UK have? Including Northern Ireland, The UK has 645 area codes. They are a mix of three, four, or five digits long.

Gas and Electricity Supply in Keighley

Residents of Keighley are free to choose their gas and electricity supplier, but regardless of which supplier they choose, the electricity and gas will always be supplied and maintained by the regional network operator.

We call them Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that connects your Keighley home to the gas and electricity networks.

In many cases you won't need to contact the Keighley distribution network operator, but if you do, you can find the distribution network operator for Keighley below.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Keighley

The electricity distribution network operator for Keighley is Northern Powergrid - Yorkshire. You can find the Northern Powergrid - Yorkshire contact details in the table below:

Northern Powergrid - Yorkshire Contact Information
General Enquiries 0800 011 3332
Emergencies 0800 375 675
Email cus.serv@northernpowergrid.com
Website https://www.northernpowergrid.com/
Address RSXE-RCZX-XKBL, Manor House, Manor House
Penshaw, Houghton le Spring

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Keighley

There are no power plants within a 10 mile radius of Keighley.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Furthermore, a small amount was produced from other types of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations are scheduled for closure, only one will still be generating energy 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel sources include wind, solar, hydro, and biomass. This is expected to continue rising as the UK strives to hit its net-zero targets.

Municipalities Near Keighley

If you've ever wondered which municipalities are nearby Keighley, we've found the five nearest towns and cities to Keighley.

Closest five municipalities to Keighley
Municipality Distance from Keighley
Wilsden 3 miles
Norr 3 miles
Allerton 3 miles
Harden 3.23 miles