Utilities in <u>Kelvedon Hatch

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A Complete Guide to Utilities in Kelvedon Hatch

If you just moved and have some questions about Kelvedon Hatch? Our complete guide to utilities in Kelvedon Hatch will help you to find out everything you need to know about broadband, area codes, power generation and energy distributors, and Kelvedon Hatch water and sewerage. Keep reading to learn everything about utilities in Kelvedon Hatch.

About Kelvedon Hatch, Essex

Kelvedon Hatch CM15 has a population of 2,400 and is located in the county of Essex. Essex has a population of 1,832,752 people.

Who supplies my water in Kelvedon Hatch?

Kelvedon Hatch water services are provided by Affinity Water. Here are the main contact numbers for Affinity Water, Anglian Water, and Essex & Suffolk Water:

Getting in touch with your water suppliers for Kelvedon Hatch

Calling a phone number for Affinity Water, Anglian Water or Essex & Suffolk Water is one of many options to discuss your Kelvedon Hatch water account.

Affinity Water contact numbers

Below, you can find the principal contact numbers for Affinity Water general enquiries and emergencies.

Affinity Water phone number Affinity Water Emergency phone number
0345 357 2401 0345 357 2407
Mon-Fri 8am-6pm, Sat 8am-2pm, Emergencies 24/7/365
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Anglian Water contact numbers

Below, you can find the principal contact numbers for Anglian Water general enquiries and emergencies.

Anglian Water phone number Anglian Water Emergency phone number
0345 791 9155 0345 714 5145
Mon to Fri 8am-8pm,Sat 8am-4pm, Sun 10am-4pm,Bank holidays 10am-4pm, Emergencies 24/7/365

Essex & Suffolk Water contact numbers

Below, you can find the principal contact numbers for Essex & Suffolk Water general enquiries and emergencies.

Essex & Suffolk Water phone number Essex & Suffolk Water Emergency phone number
0345 782 0111 0800 526 337
Mon-Fri 8am-7pm, Sat 8am to 1pm, Emergencies 24/7/365

Calling a phone number for Affinity Water, Anglian Water, Essex & Suffolk Water, or is one of many options to discuss your Kelvedon Hatch water account.

Write to Affinity Water, Anglian Water or Essex & Suffolk Water

You can also write to Affinity Water, Anglian Water or Essex & Suffolk Water, by composing a letter or sending an email. You can also send your request via the Affinity Water, Anglian Water or Essex & Suffolk Water website.

Affinity Water

If you prefer to send a letter to Affinity Water can do so by writing to the Affinity Water address below:

Affinity Water Address
Tamblin Way
Hatfield, Hertfordshire
AL10 9EZ

Anglian Water

If you prefer to send a letter to Anglian Water can do so by writing to the Anglian Water address below:

Anglian Water Address
PO Box 4994
Lancing
BN11 9AL

If you want to email Anglian Water, you should use the following email address:

Anglian Water Email Address
anglianwatercustomerservices@anglianwater.co.uk

Essex & Suffolk Water

If you prefer to send a letter to Essex & Suffolk Water can do so by writing to the Essex & Suffolk Water address below:

Essex & Suffolk Water Address
Northumbrian Water Ltd, Northumbria House, Abbey Road
DH1 5FJ
Durham

If you want to email Essex & Suffolk Water, you should use the following email address:

Essex & Suffolk Water Email Address
webcustaccs@eswater.co.uk

Price of water in Kelvedon Hatch

Water bill in Kelvedon Hatch

Water rates in Kelvedon Hatch are based on if your home has a water meter or not. You can easily check if your Kelvedon Hatch water rates are metered or unmetered rates by checking your water bill or by getting in touch with the supplier. Homes with metered Kelvedon Hatch water rates will have a meter number listed on their water bills.

Metered Customers in Kelvedon Hatch

Customers who have a water meter installed at their Kelvedon Hatch house will pay an annual fixed charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Affinity Water, Anglian Water, or Essex & Suffolk Water. Whilst the variable charges are for the consumption at your Kelvedon Hatch home.

Unmetered Customers in Kelvedon Hatch

Customers who don't have a meter at their Kelvedon Hatch home pay an annual charge for their water usage. This charge is fixed, meaning you'll pay the same no matter how much water you use at your Kelvedon Hatch home.

The rate unmetered customers pay for water in Kelvedon Hatch will be based on the rateable value of your home. The rateable value part of your Kelvedon Hatch water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you have a small family, or live alone, installing a water meter at your Kelvedon Hatch might work out cheaper.

Customers with large households are unlikely to see any savings by having a meter installed.

How much is the average water bill in Kelvedon Hatch?

The average water bill Kelvedon Hatch residents are charged varies between water suppliers. In the table below, you will see how much each supplier charges:

Supplier Average Water Bill Monthly Average Water Bill Per Year
Affinity Water £16.67 £200
Anglian Water £16.83 £202
Essex & Suffolk Water £20.50 £246
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How do I pay my Kelvedon Hatch water bill?

First of all, you will need to register with Affinity Water, Anglian Water, or Essex & Suffolk Water. Once you've registered an account with Affinity Water, Anglian Water, or Essex & Suffolk Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Kelvedon Hatch bill. Whilst some customers would prefer to pay annually, other customers might like to set up quarterly, monthly, or even weekly payments instead. As soon as you've set up your Affinity Water, Anglian Water, or Essex & Suffolk Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Kelvedon Hatch?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Kelvedon Hatch CM15, your water suppliers are Affinity Water, Anglian Water and Essex & Suffolk Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Kelvedon Hatch Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Kelvedon Hatch have about their water supply.

Frequently Asked Questions About Water in Kelvedon Hatch

Is tap water in Kelvedon Hatch safe to drink?

Yes! The tap water is safe to drink in Kelvedon Hatch. You can rest assured that Kelvedon Hatch water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Kelvedon Hatch water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Kelvedon Hatch water to make it drinkable.

Where does the water in Kelvedon Hatch come from?

There are three main sources of water that supply Kelvedon Hatch:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Kelvedon Hatch

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Kelvedon Hatch is more than 201ppm, this means the water in Kelvedon Hatch is rated as hard water.

What does this mean?

The water being supplied to your home in Kelvedon Hatch contains a higher amount of hard water minerals. hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. You might also notice more limescale build-up in your appliances and the taste of your tap water may be affected.

Selectra recommends

We recommend adding a softening agent to the water in Kelvedon Hatch.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Kelvedon Hatch No Water

If you don't have any running water in your Kelvedon Hatch home, you need to find out if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Kelvedon Hatch.

If there is no water at your Kelvedon Hatch home, is the problem no cold water or no hot water? If the problem is only affecting your hot water, the problem will be with the plumbing at your home and not a problem affecting Kelvedon Hatch.

If your home has no cold water, not even a trickle, contact Affinity Water, Anglian Water, or Essex & Suffolk Water for help. In this case you should try the following tips:

  1. Look at the "In Your Area" sections on the Affinity Water, Anglian Water, or Essex & Suffolk Water website for any information explaining why you have no water.
  2. Have a look at the Twitter account for Affinity Water, Anglian Water, or Essex & Suffolk Water, quite often you will find they have posted an update about the issue.
  3. Ask your neighbours whether they have the same issue as you.
  4. Verify your stop tap and make sure it's open.

Kelvedon Hatch water leak or flooding

Kelvedon Hatch water problems might include anything from flooding or a leak, to a burst water main in your Kelvedon Hatch home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you find a water leak or flooding that's not inside your Kelvedon Hatch property, you need to do one of the following as quickly as you can:

  1. Contact Affinity Water, Anglian Water, or Essex & Suffolk Water whether the problem is with clean water or wastewater.
  2. If you have access to the internet, visit the "report a leak" page on the Affinity Water, Anglian Water, or Essex & Suffolk Water website and fill out the online form.

Why does the water in Kelvedon Hatch taste strange?

If you notice a change in taste or smell with your Kelvedon Hatch water this could be because of one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Kelvedon Hatch water with an earthy taste or smell.
  3. Plumbing can be a contributing factor to the taste of your water, adding salty, metallic, or rubbery hints to Kelvedon Hatch water.

If you have any queries or worries about your water's smell, taste, or appearance, you should not hesitate to reach Affinity Water, Anglian Water, or Essex & Suffolk Water via the contact channels listed above.

Internet in Kelvedon Hatch CM15

Kelvedon Hatchinternet connected globe

The speed of your broadband connection at your Kelvedon Hatch home can vary depending on several factors such as:

  • Availability of fibre
  • How far from the telephone exchange you are
  • Placement of your router
  • Using wi-fi or ethernet connection
  • Which provider you have

Test how fast your internet is and see how it compares to the average connection speed for Kelvedon Hatch with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Kelvedon Hatch Average Download Speed Kelvedon Hatch Average Upload Speed
60.40 Mbps 16.90 Mbps
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The way you choose to connect to the internet can affect your download and upload speed in Kelvedon Hatch. An FTTP is the fastest internet connection available in the UK at the time of writing, this has been rolled out to 31.83% of UK households.

The slowest way to access the internet is ADSL, but for some customers in remote areas it is the only means of connection that's available.

What to look for when choosing an internet provider in Kelvedon Hatch?

These days, the internet is as important as other essential utilities, some people might consider it the most important. Which means picking a reliable provider for your internet can be unnerving. Don't worry, let's take a look at the top four points that you should consider when choosing an internet provider in Kelvedon Hatch.

Availability

The first thing to consider before choosing an internet provider in Kelvedon Hatch is the issue of availability. Most homes in Kelvedon Hatch should have access to superfast' or fibre connections, those living in rural homes may have trouble getting fast broadband.

That being said, homes that have been built recently may already have access to ultrafast FTTH because property developers will often choose to install the latest technology during construction.

Type of connection

What kinds of internet connection are available in Kelvedon Hatch?

  • Fibre broadband
    • This is the fastest type of connection you can get in Kelvedon Hatch
    • Fibre broadband is split into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of more than 24 Mbps.
    • A Full Fibre broadband connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through your traditional telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to 99.9% of Kelvedon Hatch homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Restricted availability in some parts of Kelvedon Hatch.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Kelvedon Hatch.
    • Can be more expensive for heavy users without unlimited data.
    • Can tether to your smartphone without special equipment, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Kelvedon Hatch broadband price

Kelvedon Hatch broadband bill

You should also think about how much it costs for the broadband in Kelvedon Hatch. You will see many broadband providers are offering a low priced offer especially for new customers, however you might find the rate suddenly goes up. We recommend you double check the terms and conditions of the deal before you commit to a internet service in Kelvedon Hatch. Some providers will raise the price even whilst you're in contract. We reported recently on the BT price hike which will be felt by millions of BT customers.

Kelvedon Hatch Broadband Reliability

The reliability of broadband in Kelvedon Hatch must also be considered, with many people working from home either full-time or part-time, we need to have a reliable internet connection to keep up to date with work your work is really important.

Then in our freetime we're streaming movies or playing online games with friends which without a reliable broadband connection at your Kelvedon Hatch home is something to think about.

Kelvedon Hatch broadband technical support

Lastly, the customer support of your Kelvedon Hatch internet connection is of utmost importance. There's a good chance you will never need to get in touch with your internet service provider, but should the need to contact them arises then having solid customer service that deals with your query efficiently and quickly should be considered when selecting an internet provider in Kelvedon Hatch.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Kelvedon Hatch have about their internet connection.

Broadband FAQs

How fast is the broadband in Kelvedon Hatch?

The average broadband speed in Kelvedon Hatch is:

Kelvedon Hatch Average Download Speed Kelvedon Hatch Average Upload Speed
60.40 Mbps 16.90 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green boxes on your street in Kelvedon Hatch, it's then connected to your house via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Kelvedon Hatch house. That makes it the most reliable and fastest fibre broadband. Currently, 31.83% of homes in the UK .

What broadband speed do I need?

That would depend on what kind of internet user you are. Take a look at this table for a general idea what sort of download speed you should take when getting connected in Kelvedon Hatch.

Usual Internet habits Recommended Broadband Download Speed Up to 2 devices
Up to 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
3-5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to talk to your connected devices. 2.4Ghz WiFi travels further, but transmit data at slower speeds. 5Ghz WiFi signals don't have as much range, but will transmit the data between devices at faster rates.

What's the telephone dialling code of Kelvedon Hatch

Corded telephone area code Kelvedon Hatch

The telephone dialling code, sometimes called the area code, for Kelvedon Hatch is 01806. If you're calling somebody in Kelvedon Hatch, and you're located in a different region, you will need to add 01806 to the number you're calling.

How much does an 01806 Kelvedon Hatch call cost?

If you have a call plan with your landline or mobile tariff, the cost of the call is likely to be included with your tariff. If you don't have an included calls tariff, it should cost in the region of 10p per minute, plus a small call set-up charge.

If you don't know whether you have calls included in your tariff, please check with your provider before making the call so you don't find unexpected charges on your telephone bill.

How many telephone area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. They are a mix of three, four, or five digits long.

Gas and Electricity Supply in Kelvedon Hatch

Residents in Kelvedon Hatch can choose their gas and electricity provider, but regardless of which supplier they choose, the electricity and gas is supplied and maintained by the regional network operator.

These network operators are officially called Distribution Network operators (DNOs) and they are the company that own and operates the infrastructure that connect your Kelvedon Hatch home to the electricity grid and gas networks.

Most of the time you won't need to speak to the Kelvedon Hatch distribution network operator, but should the need arise, you can find the distribution network operator for Kelvedon Hatch in this section.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Kelvedon Hatch

The electricity distribution network operator for Kelvedon Hatch is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Kelvedon Hatch

There are no power plants within a 10 mile radius of Kelvedon Hatch.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Furthermore, a small percentage was produced from other types of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, and in the coming years this is expected to reduce as nuclear power stations in the UK’s begin to close, only one will still be generating energy 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable sources can include hydro, solar, wind, and biomass. This is expected to continue rising as the UK is focussed on meeting its net-zero targets.

Municipalities Near Kelvedon Hatch

You might be wondering which municipalities are close to Kelvedon Hatch, in the below table you will find the five closest municipalities to Kelvedon Hatch.

Closest five municipalities to Kelvedon Hatch
Municipality Distance from Kelvedon Hatch
Stondon Massey -
Doddinghurst -
Mountnessing -