Utilities in <u>Kesgrave

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Your Complete Guide to Utilities in Kesgrave

If you've moved and have questions about Kesgrave? Our utilities guide to Kesgrave will explain in detail everything about broadband, area codes, power generation and energy distributors, and Kesgrave water and sewerage. Keep reading to learn everything about utilities in Kesgrave.

About Kesgrave, Suffolk

Kesgrave IP5 has a population of 18,975 and is located in the county of Suffolk. Suffolk has a population of 760,472 people.

Who supplies my water in Kesgrave?

Kesgrave water services are supplied by Anglian Water. Below are the main phone numbers for Anglian Water:

How to get in touch with the water supplier in Kesgrave

Speaking to an advisor at Anglian Water is just one method of contact to deal with your Kesgrave water problems.

In the table below you will find the phone numbers for Anglian Water general enquiries and emergencies.

Anglian Water telephone number Anglian Water Emergency telephone number
0345 791 9155 0345 714 5145
Mon to Fri 8am-8pm,Sat 8am-4pm, Sun 10am-4pm,Bank holidays 10am-4pm, Emergencies 24/7/365
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Write to Anglian Water

Additionally, you can communicate with Anglian Water, by composing a letter or sending an email. You can even send your message through the Anglian Water website.

If you prefer to send a letter to Anglian Water can do so by writing to the Anglian Water address below:

Anglian Water Address
PO Box 4994
Lancing
BN11 9AL

Customers that would rather email Anglian Water, you can use the email address below:

Anglian Water Email Address
anglianwatercustomerservices@anglianwater.co.uk

Cost of water in Kesgrave

Water bill in Kesgrave

Water rates in Kesgrave depend on whether your home has a water meter or not. You can easily check if your Kesgrave water rates are metered or not by looking at a recent water bill or by getting in touch with the supplier. Homes with metered Kesgrave water rates will have a meter number listed on their water bills.

Metered Customers in Kesgrave

Customers with a water meter at their Kesgrave property will pay an annual charge that is fixed, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Anglian Water. While the variable charges cover the usage at your Kesgrave home.

Unmetered Customers in Kesgrave

Customers who don't have a meter at their Kesgrave home have an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of the amount of water you use at your Kesgrave home.

The rate unmetered customers pay for water in Kesgrave is based on the rateable value of your home. The rateable value of your Kesgrave water rates would have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you have a small family, or live alone, installing a water meter at your Kesgrave could be cheaper.

Customers with large households are unlikely to see any savings by installing a water meter.

How much is the average water bill in Kesgrave?

The average water bill Kesgrave residents are being charged is £16.83 each month, that's £202 annually.

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How do I pay my Kesgrave water bill?

First, you must sign up and register with Anglian Water. Once you've registered an account with Anglian Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Kesgrave bill. Whilst some customers would prefer to pay annually, other customers would prefer quarterly, monthly, or even weekly payments instead. When you set up your Anglian Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Kesgrave?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Kesgrave IP5, your water supplier is Anglian Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Kesgrave Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Kesgrave have about their water supply.

Frequently Asked Questions About Water in Kesgrave

Is water from the tap in Kesgrave safe to drink?

Yes! You can drink the tap water in Kesgrave. You can rest assured that Kesgrave water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Kesgrave water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Kesgrave water to make it drinkable.

Where does the water in Kesgrave come from?

There are three main sources of water that supply Kesgrave:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Kesgrave

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Kesgrave is more than 201ppm, that means the water hardness in Kesgrave is rated as hard water.

What does this mean?

The clean water supply to your home in Kesgrave contains slightly elevated levels of minerals that cause hard water. hard water means your water is not as effective at cleaning dishes, glassware, clothes, or even your body. There may also be more limescale in your appliances and the taste of your tap water may be affected.

Selectra recommends

Adding a softener to the water is recommended in Kesgrave.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Kesgrave No Water

If there isn't any running water in your Kesgrave home, you will need to check if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Kesgrave.

If there is no water at your Kesgrave home, is it only affecting cold water or hot water? If the problem is only affecting your hot water, the issue will be with your home plumbing and not a problem affecting Kesgrave.

If your home has no cold water, not even a trickle, contact Anglian Water for assistance. If this is the case, you can try these tips:

  1. Check for updates on the "In Your Area" sections of the Anglian Water website for any explanations as to why you have no water.
  2. Have a look at the Twitter account for Anglian Water, they will often tweet updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Check that your stop tap is open.

Kesgrave water leak or flooding

Kesgrave water problems might include anything from a burst water main or flooding, to a leak in your Kesgrave home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you find a water leak or flooding that's not inside your Kesgrave property, you should try to do one of the following as long as it's safe to do so:

  1. Ring Anglian Water whether the problem is with clean water or wastewater.
  2. If you have access to the internet, go to the "report a leak" section of the Anglian Water website and fill out the online form.

Why does the water in Kesgrave taste strange?

If you find the taste or smell is different with your Kesgrave water this could be down to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can affect it by infusing your Kesgrave water with a somewhat earthy aroma or taste.
  3. Plumbing can also contribute to the taste of your household water, adding metallic, salty, or rubbery hints to Kesgrave water.

If you are unsure about your water's appearance, smell, or taste, you should not hesitate to reach Anglian Water on the contact details above.

Broadband in Kesgrave IP5

Kesgraveinternet connected globe

The speed of your broadband connection at your Kesgrave home depends on several factors such as:

  • Fibre availability
  • Proximity of the local telephone exchange
  • Where you've placed your router
  • If you're using wi-fi or ethernet
  • Which provider you have

Test your internet speed and see how it compares to the average broadband speed for Kesgrave with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Kesgrave Average Download Speed Kesgrave Average Upload Speed
60.00 Mbps 12.10 Mbps
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The type of internet connection you have can affect the speed you get at your home in Kesgrave. An FTTP is currently the fastest broadband connection you can get in the UK however, at the time of writing, this is only available to 31.83% of households in the UK.

ADSL is the slowest type of connection, in parts of the UK that are more remote this type of connection is the only one available.

What should you consider when picking a broadband provider in Kesgrave?

It's 2022, which means the internet is just as important as any other utility, maybe even more important. So picking the right internet provider can be unnerving. To ease the pressure, let's take a look at the top four points worth considering before picking a broadband provider in Kesgrave.

Availability

The first point to bear in mind whilst picking a broadband provider in Kesgrave is the availability. Most homes in Kesgrave can take advantage of superfast' or fibre connections, people outside a built-up area could face issues getting access to the fastest internet.

Although, homes that have been built in the last few years should be able to enjoy access to the FTTH because property developers will often choose to install the latest infrastructure when constructing new homes.

Type of connection

What kinds of internet connection are available in Kesgrave?

  • Fibre broadband
    • This is the fastest available internet connection in Kesgrave
    • Fibre broadband is split into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of more than 24 Mbps.
    • A Full Fibre broadband internet connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through your traditional telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to 99.9% of Kesgrave homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Restricted availability in some parts of Kesgrave.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Kesgrave.
    • Could prove more expensive unless you have an unlimited data tariff.
    • No special equipment required by tethering to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

Kesgrave broadband cost

Kesgrave broadband bill

You should also think about the monthly cost of broadband in Kesgrave. There are many providers offering a low priced offer especially for new customers, but the price can quickly increase. It's important to read the terms and conditions of the deal before you sign up to a broadband connection in Kesgrave. Some providers may even increase the price before your contract has finished. In the news recently, there was a BT price hike that has affected millions of customers.

Kesgrave Broadband Reliability

The reliability of broadband in Kesgrave should also be considered, with so many people that work from home on a part-time or full-time basis, having a reliable internet connection to stay in touch with work can be extremely important.

The times when we're not working we're playing online games with friends or streaming movies and TV shows meaning without an internet connection that's reliable at your Kesgrave home will be an important thing to consider.

Kesgrave broadband customer service

Finally, the customer service of your Kesgrave broadband internet is of utmost importance. You might never need to get in touch with your internet service provider, however, if you have an issue and need to get in touch with them a high level of customer support that is able to solve your issue in a fast and efficient manner should be considered when you choose a broadband provider in Kesgrave.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Kesgrave ask about their broadband.

Broadband Internet FAQs

Is the internet fast in Kesgrave?

The average speed of broadband in Kesgrave is:

Kesgrave Average Download Speed Kesgrave Average Upload Speed
60.00 Mbps 12.10 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to a green box on your street in Kesgrave, it's then connected to your house through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Kesgrave house. That makes it the most reliable and fastest fibre broadband. At present, 31.83% of homes in the UK .

How fast internet should my internet be?

That would depend on how you will use the internet. Have a look at the following table to find out which speed you should pick when getting connected in Kesgrave.

Main internet uses Recommended Broadband Download Speed Maximum of 2 devices
Maximum of 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
3-5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit data to connected devices. 2.4Ghz WiFi signals travel further, but transmit data at slower speeds. 5Ghz WiFi signals have less range, but your data will be transmitted faster.

What's the telephone area code for Kesgrave

Corded telephone area code Kesgrave

The landline area code, sometimes called the dialling code, for Kesgrave is 01806. When making a call to someone in Kesgrave, and you are in a different area, you should add 01806 to the number you'd like to call.

How much does an 01806 Kesgrave call cost?

If you have calls included with your landline or mobile, then the call cost will probably be included as part of your tariff. If calls are not included with your tariff, it should cost in the region of 10p per minute, plus the call set-up charge.

If you don't know whether you have a plan that includes calls, we recommend getting in touch with your provider before calling to avoid unexpected charges on your bill.

How many telephone area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. They are a mix of three, four, or five digits long.

Gas and Electricity in Kesgrave

People living in Kesgrave are able to choose their gas and electricity supplier, but regardless of which supplier they choose, the gas and electricity is going to be supplied and maintained by the network operator for the region.

These network operators are officially called Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that supplies your Kesgrave home to the electricity grid and gas networks.

More often than not you will never need to ever contact the Kesgrave distribution network operator, but should the need arise, you can find the distribution network operator for Kesgrave below.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Kesgrave

The electricity distribution network operator for Kesgrave is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Kesgrave

There are no power plants within a 10 mile radius of Kesgrave.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Additionally, a small percentage was produced from fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations begin to close, only one will still be generating energy 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel sources include wind, solar, hydro, and biomass. This is expected to continue rising as the UK strives to hit its net-zero targets.

Municipalities Close By Kesgrave

You might be wondering which municipalities are within reach of Kesgrave, in the below table you will find the five nearest towns and cities to Kesgrave.

Closest five municipalities to Kesgrave
Municipality Distance from Kesgrave
Martlesham Heath -
Woodbridge 2.03 miles
Orford 2.03 miles
Levington 3.54 miles
Kirton 3.54 miles