Utilities in <u>Kidsgrove

Need help with your utilities in Kidsgrove?

The team of Selectra advisors are on hand to help you every step of the way.

Trusted by thousands of UK householders

4.5/5

based on 1,010 reviews

Ad

Your Complete Guide to Utilities in Kidsgrove

If you just moved and have some questions about Kidsgrove? Our complete guide to utilities in Kidsgrove will explain in detail everything about broadband, area codes, power generation and energy distributors, and Kidsgrove water and sewerage. Keep reading to learn everything about utilities in Kidsgrove.

About Kidsgrove, Cheshire

Kidsgrove ST7 has a population of 26,293 and is located in the county of Cheshire. Cheshire has a population of 931,347 people.

Who supplies my water in Kidsgrove?

Kidsgrove water services are provided by Severn Trent. In the table below are the contact numbers for Severn Trent, and United Utilities:

How to reach your water providers in Kidsgrove

Calling a phone number for Severn Trent or United Utilities is one of many options to discuss your Kidsgrove water problems.

Severn Trent telephone numbers

In the table below we have listed the main telephone numbers for Severn Trent general enquiries and emergencies.

Severn Trent telephone number Severn Trent Emergency telephone number
0345 750 0500 0800 783 4444
Mon-Fri 8am-8pm, Sat 9am-3pm, Bank Holidays 9am-5pm, Emergencies 24/7/365
Selectra manSelectra blue

Moving to Kidsgrove?

Speak with the Selectra Team for free. Sort out all your bills in one call today.

Ad
Selectra manSelectra blue

Moving to Kidsgrove?

Selectra is currently closed. Arrange a free callback with the Selectra Team to sort out all your bills.

Ad

United Utilities telephone numbers

In the table below we have listed the main telephone numbers for United Utilities general enquiries and emergencies.

United Utilities telephone number United Utilities Emergency telephone number
0345 672 2888 0345 672 3723
Mon-Fri 8am-8pm, Sat 8am-4pm, Emergencies 24/7/365

Write to Severn Trent or United Utilities

You can also write to Severn Trent or United Utilities, either by email or with a letter in the post. You can even send your message through the Severn Trent or United Utilities website.

Severn Trent

Customer that want to post a letter to Severn Trent can do so by writing to the Severn Trent address below:

Severn Trent Address
PO Box 407
Darlington
DL1 9WD

If you would like to email Severn Trent, you must use the following email address:

Severn Trent Email Address
customercare@severntrent.co.uk

United Utilities

Customer that want to post a letter to United Utilities can do so by writing to the United Utilities address below:

United Utilities Address
United Utilities, PO Box 453
Warrington
WA55 1SE

Water rates in Kidsgrove

Water bill in Kidsgrove

Water rates in Kidsgrove depend on whether your home has a water meter or not. You can easily check if your Kidsgrove water rates are metered or unmetered rates by checking your water bill or by getting in touch with the supplier. Homes with metered Kidsgrove water rates will have a meter number listed on their water bills.

Metered Customers in Kidsgrove

Customers with a water meter at their Kidsgrove house will pay an annual fixed charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Severn Trent or United Utilities. Whilst the variable charges are for the consumption at your Kidsgrove home.

Unmetered Customers in Kidsgrove

Customers that don't have a water meter at their Kidsgrove home have an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount no matter how much water you use at your Kidsgrove home.

As an unmetered customer, the rate you pay for water in Kidsgrove is based on the rateable value of your home. The rateable value of your Kidsgrove water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If your family is small, or you don't live with others, getting a water meter for your Kidsgrove may save you money.

Customers with bigger families that use more water will probably not benefit by having a meter installed.

How much is the average water bill in Kidsgrove?

The average water bill Kidsgrove residents are charged will depend on which water company supplies your home. In the table below, you will see how much each supplier charges:

Supplier Average Water Bill Per Month Average Water Bill Per Year
Severn Trent £16.58 £199
United Utilities £16.83 £202
water billSelectra blue

Expensive Kidsgrove water bills?

Speak with the Selectra team to save on other home bills. Don't let water ruin your budget.

Ad
water billSelectra blue

Expensive Kidsgrove water bills?

Selectra is currently closed. Arrange a free callback with the Selectra Team to save on other home bills.

Ad

How do I pay my Kidsgrove water bill?

First of all, you will need to register with Severn Trent or United Utilities. After you register your details with Severn Trent or United Utilities, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Kidsgrove bill. Whilst some customers prefer to make a single annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. After you've set up your Severn Trent or United Utilities account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Kidsgrove?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Kidsgrove ST7, your water suppliers are Severn Trent and United Utilities.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Kidsgrove Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Kidsgrove have about their water supply.

Frequently Asked Questions About Water in Kidsgrove

Is water from the tap in Kidsgrove safe to drink?

Yes! It's safe to drink the tap water in Kidsgrove. You can rest assured that Kidsgrove water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Kidsgrove water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Kidsgrove water to make it drinkable.

Where does the water in Kidsgrove come from?

There are three main sources of water that supply Kidsgrove:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Kidsgrove

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Kidsgrove is higher than 276ppm, that means the water hardness in Kidsgrove is rated as very hard water.

What does this mean?

The water supply to your home in Kidsgrove contains an elevated level of hard water minerals. very hard water will not clean your clothes, dishes, or your body efficiently, and your appliances will be less efficient which is not good news for your utility bills. You might also notice more limescale build-up in your appliances and your tap water taste may be affected.

Selectra recommends

Adding a softener to the water is recommended in Kidsgrove.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Kidsgrove No Water

If you have no water in your Kidsgrove home, you will first need to find out whether the problem is with your home plumbing or if the problem is an outage affecting Kidsgrove.

If there is no water at your Kidsgrove home, is it only affecting cold water or hot water? If the problem is only affecting your hot water, the problem will be with the plumbing at your home and not a problem affecting Kidsgrove.

If your home has no cold water, not even a trickle, contact Severn Trent or United Utilities for assistance. In this case you should try the following tips:

  1. Check for updates on the "In Your Area" sections of the Severn Trent or United Utilities website for any information explaining why you have no water.
  2. Examine the Twitter account of Severn Trent or United Utilities, they will often tweet updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Verify your stop tap and make sure it's open.

Kidsgrove water leak or flooding

Kidsgrove water problems can include anything from a burst water main or flooding, to a leak in your Kidsgrove home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you find a water leak or flooding that's not inside your Kidsgrove property, you need to do one of the following as quickly as you can:

  1. Ring Severn Trent or United Utilities regardless if the problem relates to wastewater or clean water.
  2. If you can go on the internet at your current location, navigate to the "report a leak" area of the Severn Trent or United Utilities website and fill in the form to report the problem.

Why does the water in Kidsgrove taste strange?

If you notice a change in taste or smell with your Kidsgrove water this could be down to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can impermeate the Kidsgrove water with a somewhat earthy aroma or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding metallic, salty, or rubbery hints to Kidsgrove water.

If you have any queries or worries about your water's smell, taste, or appearance, you can speak to Severn Trent or United Utilities via the contact channels listed above.

Internet in Kidsgrove ST7

Kidsgroveinternet connected globe

The speed of your internet connection at your Kidsgrove home is dependant upon several factors such as:

  • Fibre availability
  • How far from the telephone exchange you are
  • Where you've placed your router
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test how fast your internet is and see if it matches the average internet speed in Kidsgrove with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Kidsgrove Average Download Speed Kidsgrove Average Upload Speed
70.02 Mbps 14.66 Mbps
blue selectra broadband routerSelectra blue

Slow broadband in Kidsgrove?

Speak with the Selectra Team for free. Get better broadband and TV for less!

Ad
blue selectra broadband routerSelectra blue

Slow broadband in Kidsgrove?

Selectra is currently closed. Arrange a free callback with the Selectra Team to get better broadband.

Ad

The way you choose to connect to the internet can affect the speed you get at your home in Kidsgrove. An FTTP is the best kind of broadband connection available in the UK at the time of writing, this has been rolled out to 31.83% of households in the UK.

ADSL internet connections are the slowest, but for some customers in remote areas it is the only means of connection that's available.

What should you consider when picking a broadband provider in Kidsgrove?

In 2022, the internet is about as important as any other utility, perhaps more important. Which means picking a reliable provider for your internet might seem daunting at first. To ease the pressure, we've listed the four important points to think about when picking a broadband provider in Kidsgrove.

Availability

The first thing you need to think about when picking a broadband provider in Kidsgrove is the availability. Most homes in Kidsgrove should have access to superfast' or fibre connections, people outside a built-up area may have trouble getting fast broadband.

Although, homes that have been built in the last few years may already have access to ultrafast FTTH since developers often install the latest infrastructure when constructing new homes.

Type of connection

What are the different types of connection in Kidsgrove?

  • Fibre broadband
    • This is the fastest type of connection you can get in Kidsgrove
    • We can split fibre connections into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of more than 24 Mbps.
    • A Full Fibre broadband connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through a standard telephone line.
    • Limited download speed of up to 24 Mbps.
    • High availability with for 99.9% of Kidsgrove homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Availability can be limited in some parts of Kidsgrove.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Kidsgrove.
    • Could prove more expensive unless you have an unlimited data tariff.
    • Can tether to your smartphone without special equipment, though some mobile networks do not allow tethering.
blue sim cardSelectra blue

Unlimited data in Kidsgrove?

Speak with the Selectra Team for free. Get an unlimited GB deal for less!

Ad
blue sim cardSelectra blue

Unlimited GBs in Kidsgrove?

Selectra is currently closed. Arrange a free callback with the Selectra Team to get unlimted data.

Ad
broadband connections options

Kidsgrove broadband price

Kidsgrove broadband bill

You also need to consider how much it costs for the broadband in Kidsgrove. You will see many broadband providers are offering a cheap introductory offer for new customers, but the price is often for a limited period. We recommend you double check the small print of the offer when you sign up for a internet connection in Kidsgrove. Some providers may even increase the price whilst you're in contract. In the news recently, there was a BT price hike which affects millions of BT customers.

Kidsgrove Broadband Reliability

How reliable the broadband is in Kidsgrove must also be considered, with so many people that work from home full-time or just a few days per week, we need to have a reliable internet connection to stay in touch with work is a priority.

Then in our freetime we're streaming movies or playing online games with friends which without a reliable broadband connection at your Kidsgrove home will be an important thing to consider.

Kidsgrove broadband customer service

Our final tip, the technical support for your Kidsgrove internet connection is extremely important. You might never need to contact the internet service provider you choose, but if you ever do need to speak to them a provider with excellent customer service that can deal with your problem in a fast and efficient manner should be considered when selecting an internet provider in Kidsgrove.

[YAML_telecoms_alldeals_intext_cta1]

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Kidsgrove ask about their broadband.

Broadband FAQs

Is the internet fast in Kidsgrove?

The average broadband speed in Kidsgrove is:

Kidsgrove Average Download Speed Kidsgrove Average Upload Speed
70.02 Mbps 14.66 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to a green box on your street in Kidsgrove, it's then connected to your house via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Kidsgrove property. This means it's very fast and extremely reliable. At the time of writing, 31.83% of UK home .

How fast internet should my internet be?

That will be dependant on what you will be using the internet for. Have a look at the following table for a general idea which speed you should take for a broadband service in Kidsgrove.

Usual Internet habits Recommended Broadband Speed 2 devices or less
2 devices or less Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
More than 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit data to connected devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals don't have as much range, but your data will be transmitted faster.

What's the landline area code in Kidsgrove

Corded telephone area code Kidsgrove

The telephone dialling code, sometimes called the area code, for Kidsgrove is 01806. When making a call to someone in Kidsgrove, and you are not in the same area, you will need to add 01806 to the number you're calling.

How much does an 01806 Kidsgrove call cost?

If you have a call plan with your landline or mobile, then the call cost should be included in that tariff. If you don't have an included calls tariff, the cost of the call will be about 10p per minute, plus the call set-up charge.

If you are uncertain whether you have inclusive calls, you should ask your provider before you make the call to avoid unexpected charges on your bill.

How many telephone area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. They are a mix of three, four, or five digits long.

Gas and Electricity in Kidsgrove

Residents in Kidsgrove are able to choose their gas and electricity provider, but regardless of the supplier they are billed by, the gas and electricity is going to be maintained and supplied by the regional network operator.

These network operators are known as Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that supplies your Kidsgrove home to the electricity grid and gas networks.

Most of the time you will never need to ever contact the Kidsgrove distribution network operator, but should you ever need to, you can easily find out which DNO is responsible for Kidsgrove right here.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Kidsgrove

The electricity distribution network operator for Kidsgrove is Western Power Distribution - Midlands. You can find the Western Power Distribution - Midlands contact details in the table below:

Western Power Distribution - Midlands Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsuppliesmids@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Toll End Road
Tipton

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
Green Light BulbSelectra blue

Looking for greener energy in Kidsgrove?

Speak with the Selectra Team for free. Do your bit for the environment in one call today.

Ad
Green Light BulbSelectra blue

Looking for greener energy in Kidsgrove?

Selectra is currently closed. Arrange a free callback with the Selectra Team to do your bit for the environment.

Ad

Power Generation near Kidsgrove

There are no power plants within a 10 mile radius of Kidsgrove.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Furthermore, a tiny amount was generated with other types of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, in the next few years we can expect this to reduce as nuclear power stations in the UK’s begin to close, by 2035 there will only one nuclear power plant still producing energy. However, new nuclear reactors are being planned such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel sources include solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK is focussed on meeting its net-zero targets.

Municipalities Near Kidsgrove

Perhaps you're wondering which towns and cities are within reach of Kidsgrove, we've found the closest five municipalities to Kidsgrove.

Closest five municipalities to Kidsgrove
Municipality Distance from Kidsgrove
Alsager -
Burslem 3.35 miles
Brown Edge 3.35 miles
Smallthorne 3.35 miles