A Complete Guide to Utilities in Killingworth

If you just moved and have some questions about Killingworth? Our comprehensive utilities guide to Killingworth is going to provide you with everything you need to know about broadband, area codes, power generation and energy distributors, and Killingworth water and sewerage. Keep reading to learn everything about utilities in Killingworth.

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About Killingworth, Tyne and Wear

Killingworth NE12 has a population of 20,079 and is located in the county of Tyne and Wear. Tyne and Wear has a population of 1,136,371 people.

Who supplies my water in Killingworth?

Killingworth water services are supplied by Northumbrian Water. Here are the main contact numbers for Northumbrian Water:

Getting in touch with your water supplier for Killingworth

Ringing a contact number for Northumbrian Water is one of many options to talk about your Killingworth water issues.

In the table below you will find the contact numbers for Northumbrian Water general enquiries and emergencies.

Northumbrian Water phone number Northumbrian Water Emergency phone number
0345 733 5566 0345 717 1100
Mon-Fri 8am-7pm, Sat 8am-1pm, Emergencies 24/7/365

Write to Northumbrian Water

Additionally, you can communicate with Northumbrian Water, you have the choice of posting a letter or sending an email. You can also submit your request on the Northumbrian Water website.

Customer that want to post a letter to Northumbrian Water can do so by writing to the Northumbrian Water address below:

Northumbrian Water Address
Northumbrian Water Ltd, Northumbria House, Abbey Road
DH1 5FJ
Durham

Customers that would rather email Northumbrian Water, you can use the email address below:

Northumbrian Water Email Address
[email protected]
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Price of water in Killingworth

Water bill in Killingworth

Water rates in Killingworth depend on whether your home has a water meter or not. You can easily check if your Killingworth water rates are metered or unmetered rates by checking your water bill or by getting in touch with the supplier. Homes with metered Killingworth water rates will have a meter number listed on their water bills.

Metered Customers in Killingworth

Customers that have a water meter at their Killingworth home will pay a fixed annual charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Northumbrian Water. While the variable charges cover the usage at your Killingworth home.

Unmetered Customers in Killingworth

Customers without a meter at their Killingworth home have an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount regardless of the amount of water you use at your Killingworth home.

Water rates for unmetered customers in Killingworth is going to be based on the rateable value of your home. The rateable value part of your Killingworth water rates would have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you have a small family, or live alone, installing a water meter at your Killingworth may save you money.

Customers with big families are probably not going to save money by having a meter installed.

How much is the average water bill in Killingworth?

The average water bill Killingworth residents are charged is £14.83 per month, which is £178 per year.

How do I pay my Killingworth water bill?

You will first need to register with Northumbrian Water. Once you've registered an account with Northumbrian Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Killingworth bill. Whilst some customers would prefer to pay annually, other customers would prefer quarterly, monthly, or even weekly payments instead. After you've set up your Northumbrian Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Killingworth?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Killingworth NE12, your water supplier is Northumbrian Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Killingworth Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Killingworth have about their water supply.

Frequently Asked Questions About Water in Killingworth

Is water from the tap in Killingworth safe to drink?

Yes! You can drink the tap water in Killingworth. You can rest assured that Killingworth water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Killingworth water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Killingworth water to make it drinkable.

Where does the water in Killingworth come from?

There are three main sources of water that supply Killingworth:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Killingworth

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Killingworth is less than 60ppm, this means the water in in Killingworth is rated as soft water.

What does this mean?

The water being supplied to your home in Killingworth contains just trace amounts of hard water minerals. soft water means your clothes should be softer after washing, and your appliances more efficient. You might also notice less limescale build-up in your appliances which extends their lifespan.

Selectra recommends

You shouldn't need to use a water softener at your home in Killingworth.

Killingworth No Water

If there isn't any running water in your Killingworth home, you will need to check if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Killingworth.

If there is no water at your Killingworth home, is it only affecting cold water or hot water? If the problem is only affecting your hot water, the problem will be with the plumbing at your home and not a problem affecting Killingworth.

If your home has no cold water, not even a trickle, contact Northumbrian Water for advice. You can also try the following:

  1. Look at the "In Your Area" sections on the Northumbrian Water website for any explanations as to why you have no water.
  2. Check the Twitter account of Northumbrian Water, they will often tweet updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Check that your stop tap is open.

Killingworth water leak or flooding

Killingworth water problems could be anything from a leak, a burst water main, or flooding in your Killingworth home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you find a water leak or flooding that's not inside your Killingworth property, you should try to do one of the following as long as it's safe to do so:

  1. Ring Northumbrian Water whether the problem is with clean water or wastewater.
  2. If you have access to the internet, navigate to the "report a leak" area of the Northumbrian Water website and complete the online form to report the issue.

Why does the water in Killingworth taste strange?

If you notice a change in taste or smell with your Killingworth water this could be because of one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can infuse the Killingworth water with an earthy taste or smell.
  3. Plumbing can be a contributing factor to the taste of your water, adding rubbery, salty, or metallic hints to Killingworth water.

If you have questions about your water's taste, smell, or appearance, you should not hesitate to reach Northumbrian Water on the contact details above.

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Broadband Speed in Killingworth NE12

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The speed of your broadband connection at your Killingworth home is dependant upon several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • How far from the telephone exchange you are
  • Where you've placed your router
  • If you're using wi-fi or ethernet
  • Your broadband provider

Test your internet speed and see how it compares to the average broadband speed for Killingworth with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Killingworth Average Download Speed Killingworth Average Upload Speed
97.50 Mbps 16.00 Mbps
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The type of internet connection you have can have an effect on the speed you get in Killingworth. An FTTP is the fastest internet connection available in the UK however, at the time of writing, this is only available to 31.83% of UK households.

The slowest way to access the internet is ADSL, in some remote parts of the UK it is the only means of connection currently available.

Things to consider when choosing an internet provider in Killingworth?

These days, the internet is as important as other essential utilities, maybe even more important. So picking the right internet provider could feel daunting. Worry not, we've listed the four important points worth considering before choosing an internet provider in Killingworth.

Availability

The first point to bear in mind before choosing an internet provider in Killingworth is the availability. Most homes in Killingworth should have access to superfast' or fibre connections, customers who live in a rural location may have limited access to the type of connection.

That being said, homes that have been built recently should be able to enjoy access to the FTTH as developers often tend to install the latest infrastructure when constructing new homes.

Type of connection

What are the different types of connection in Killingworth?

  • Fibre broadband
    • This is the fastest available internet connection in Killingworth
    • There are two categories of fibre broadband connections, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of more than 24 Mbps.
    • A Full Fibre broadband internet connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through your traditional telephone line.
    • Limited download speed of up to 24 Mbps.
    • Available to the majority of Killingworth homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Limited availability in some parts of Killingworth.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Killingworth.
    • Can be more expensive for heavy users without unlimited data.
    • Can tether to your smartphone without special equipment, although some of the mobile networks in the UK will not allow tethering.
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Killingworth broadband value for money

Killingworth broadband bill

You should also think about the monthly cost of broadband in Killingworth. It's easy to find a broadband provider that's offering a low priced offer especially for new customers, but the price is often for a limited period. It's important to read the terms and conditions of the deal before you sign up to a internet connection in Killingworth. There are some providers that will increase the price you pay whilst you're in contract. In the news recently, there was a BT price hike that has affected millions of customers.

Killingworth Broadband Reliability

How reliable the broadband is in Killingworth should also be considered, with many of us working from home either full-time or part-time, having a reliable internet connection to keep up to date with work your work is really important.

When we're relaxing we're streaming movies or playing online games with friends that without a reliable internet connection for your Killingworth home is going to be important.

Killingworth broadband technical support

Lastly, the customer service of your Killingworth broadband internet is really important. Hopefully you shouldn't have to contact the internet service provider you choose, however, if you have an issue and need to get in touch with them a high level of customer support that deals with your query in a fast and efficient manner should be considered when selecting an internet provider in Killingworth.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Killingworth have about broadband internet.

Broadband Frequently Asked Questions

How fast is the broadband in Killingworth?

The average speed of broadband in Killingworth is:

Killingworth Average Download Speed Killingworth Average Upload Speed
97.50 Mbps 16.00 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green boxes on your street in Killingworth, it's then connected to your house through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Killingworth house. That makes it the most reliable and fastest fibre broadband. At the time of writing, 31.83% of houses in the UK .

What broadband speed do I need?

It really does depend on what kind of internet user you are. Take a look at this table for a general idea the kind of broadband speed you should choose when getting connected in Killingworth.

Frequent internet uses Recommended Broadband Download Speed 2 devices or less
2 devices or less Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
3-5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit data to connected devices. 2.4Ghz WiFi signals travel further, but does so at slower speeds. 5Ghz WiFi signals have less range, but are able to transmit your data at faster speeds.

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What's the telephone dialling code of Killingworth

Corded telephone area code Killingworth

The landline area code, sometimes called the dialling code, for Killingworth is 01806. If you're calling somebody in Killingworth, and you're located in a different region, you must add 01806 to the number you're calling.

How much does an 01806 Killingworth call cost?

If calls are included with your mobile or landline tariff, the cost of the call is likely to be included as part of your tariff. If calls are not included with your tariff, you can expect to pay around 10p per minute, plus an additional call set-up charge.

If you are uncertain whether you have a plan that includes calls, we recommend getting in touch with your provider before making the call to avoid unexpected charges on your bill.

How many telephone area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. They are a mix of three, four, or five digits long.

Electricity and Gas in Killingworth

Residents of Killingworth can choose their gas and electricity supplier, but whichever supplier they are with, the gas and electricity is going to be maintained and supplied by the network operator for the region.

We call them Distribution Network operators (DNOs) and it is these companies that own and operates the infrastructure that connect your Killingworth home to the electricity grid and gas networks.

More often than not you will never need to ever contact the Killingworth distribution network operator, but should the need arise, you can find the distribution network operator for Killingworth right here.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Killingworth

The electricity distribution network operator for Killingworth is Northern Powergrid - North East. You can find the Northern Powergrid - North East contact details in the table below:

Northern Powergrid - North East Contact Information
General Enquiries 0800 011 3332
Emergencies 0800 668 877
Email [email protected]
Website https://www.northernpowergrid.com/
Address RSXE-RCZX-XKBL, Manor House, Manor House
Penshaw, Houghton le Spring
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The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near Killingworth

There are no power plants within a 10 mile radius of Killingworth.

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Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). In addition, a small percentage was produced from fossil fuels from other sources (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations begin to close, only one will still be generating energy 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel sources include wind, solar, hydro, and biomass. We can expect to see this continue increasing as the UK strives to hit its net-zero targets.

Municipalities Close By Killingworth

If you've ever wondered which municipalities are nearby Killingworth, we've found the five nearest towns and cities to Killingworth.

Closest five municipalities to Killingworth
Municipality Distance from Killingworth
Benton 1.92 miles
High Heaton 1.92 miles
Wideopen 1.92 miles
Dinnington 1.92 miles
West Allotment 2.14 miles