Your Complete Guide to Utilities in Kingswood

If you just moved and have some questions about Kingswood? Our utilities guide to Kingswood will help you to find out everything there is to know about broadband, area codes, power generation and energy distributors, and Kingswood water and sewerage. Keep reading to learn everything about utilities in Kingswood.

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About Kingswood, Bristol

Kingswood BS15 has a population of 20,400 and is located in the county of Bristol. Bristol has a population of 467,099 people.

Who supplies my water in Kingswood?

Kingswood water services are supplied by Bristol Water. In the table below are the contact numbers for Bristol Water:

Getting in touch with your water supplier for Kingswood

Ringing a contact number for Bristol Water is one of many options to deal with your Kingswood water account.

In the table below you will find the contact numbers for Bristol Water general enquiries and emergencies.

Bristol Water contact number Bristol Water Emergency contact number
0345 600 3600 0345 702 3797
8am-8pm Mon-Fri, 8am-2pm Sat, Bank holidays 9am-5pm, Emergencies 24/7/365

Write to Bristol Water

You can also write to Bristol Water, by composing a letter or sending an email. You can also send your request via the Bristol Water website.

If you prefer to write a letter to Bristol Water can do so by writing to the Bristol Water address below:

Bristol Water Address
Customer Services, BWBSL, 1 Clevedon Walk
Bristol
BS48 1WA

Customers that would rather email Bristol Water, you should use the following email address:

Bristol Water Email Address
[email protected]
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Water rates in Kingswood

Water bill in Kingswood

Water rates in Kingswood depend on whether your home has a water meter or not. You can easily check if your Kingswood water rates are metered or not by checking your water bill or by getting in touch with the supplier. Homes with metered Kingswood water rates will have a meter number listed on their water bills.

Metered Customers in Kingswood

Customers that have a water meter at their Kingswood home will pay a fixed annual charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Bristol Water. While the variable charges cover the usage at your Kingswood home.

Unmetered Customers in Kingswood

Customers that don't have a water meter at their Kingswood home pay an annual charge for their water usage. This charge is fixed, meaning you'll pay the same regardless of the amount of water you use at your Kingswood home.

Water rates for unmetered customers in Kingswood is based on the rateable value of your home. The rateable value calculation of your Kingswood water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you have a small family, or live alone, having a water meter installed at your Kingswood might work out cheaper.

Customers with big families are probably not going to save money by having a meter installed.

How much is the average water bill in Kingswood?

The average water bill Kingswood residents are billed is £16.83 per month, which is £202 per year.

How do I pay my Kingswood water bill?

First of all, you will need to register with Bristol Water. After you've registered with Bristol Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Kingswood bill. Whilst some customers would prefer to pay annually, other customers would prefer quarterly, monthly, or even weekly payments instead. As soon as you've set up your Bristol Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Kingswood?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Kingswood BS15, your water supplier is Bristol Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Kingswood Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Kingswood have about their water supply.

Frequently Asked Questions About Water in Kingswood

Is tap water in Kingswood safe to drink?

Yes! The tap water is safe to drink in Kingswood. You can rest assured that Kingswood water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Kingswood water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Kingswood water to make it drinkable.

Where does the water in Kingswood come from?

There are three main sources of water that supply Kingswood:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Kingswood

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Kingswood is over 201ppm, that means the water hardness in Kingswood is rated as hard water.

What does this mean?

The water supply to your home in Kingswood contains a higher amount of hard water minerals. hard water means your water is not as effective at cleaning dishes, glassware, clothes, or even your body. You might also notice more limescale build-up in your appliances and the taste of your tap water may be affected.

Selectra recommends

We recommend adding a softening agent to the water in Kingswood.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Kingswood No Water

If there isn't any running water in your Kingswood home, you need to find out if the issue is to do with your home plumbing or if the problem is an outage affecting Kingswood.

If there is no water at your Kingswood home, is it only affecting cold water or hot water? If the problem is only affecting your hot water, the issue is probably going to be with your home plumbing and not a problem affecting Kingswood.

If your home has no cold water, not even a trickle, contact Bristol Water for advice. You can also try the following:

  1. Check the "In Your Area" sections of the Bristol Water website for any explanations as to why you have no water.
  2. Examine the Twitter account of Bristol Water, quite often you will find they have posted an update about the issue.
  3. Ask your neighbours whether they have the same issue as you.
  4. Check that your stop tap is open.

Kingswood water leak or flooding

Kingswood water problems could be anything from a burst water main or flooding, to a leak in your Kingswood home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you find a water leak or flooding that's not inside your Kingswood property, you need to do one of the following as quickly as you can:

  1. Ring Bristol Water whether the problem is with clean water or wastewater.
  2. If you can access the internet from your location, visit the "report a leak" page on the Bristol Water website and complete the online form to report the issue.

Why does the water in Kingswood taste strange?

If you notice a change in taste or smell with your Kingswood water this could be down to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can infuse the Kingswood water with a somewhat earthy aroma or taste.
  3. Plumbing can cause the taste of your water to change, adding metallic, salty, or rubbery hints to Kingswood water.

If you have questions about your water's taste, smell, or appearance, you should not hesitate to reach Bristol Water via the contact channels listed above.

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Internet in Kingswood BS15

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The broadband speed you get at your Kingswood home is dependant upon several factors such as:

  • Availability of fibre
  • How far from the telephone exchange you are
  • Placement of your router
  • Using wi-fi or ethernet connection
  • Which provider you have

Test the speed of your connection and see how it compares to the average broadband speed for Kingswood with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Kingswood Average Download Speed Kingswood Average Upload Speed
109.07 Mbps 14.80 Mbps
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The type of internet connection you have can affect your download and upload speed in Kingswood. An FTTP is the best kind of broadband connection available in the UK at the time of writing, this has been rolled out to 31.83% of households in the UK.

ADSL internet connections are the slowest, in some remote parts of the UK it is the only means of connection available.

What to look for when searching for a broadband provider in Kingswood?

These days, the internet is as important as other essential utilities, maybe even more important. Which means picking a reliable provider for your internet can be unnerving. Don't worry, we've covered four main points worth considering before searching for a broadband provider in Kingswood.

Availability

The first thing to consider when searching for a broadband provider in Kingswood is the availability. Most homes in Kingswood should be able to enjoy superfast' or fibre connections, customers who live in a rural location may have limited access to the type of connection.

However, new builds and properties that have been constructed in the last few years should be able to enjoy access to the FTTH since developers often install the latest technology during construction.

Type of connection

What kinds of internet connection are available in Kingswood?

  • Fibre broadband
    • This is the fastest available internet connection in Kingswood
    • There are two categories of fibre broadband connections, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of more than 24 Mbps.
    • A Full Fibre broadband connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is provided via your phone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to the majority of Kingswood homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Limited availability in some parts of Kingswood.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Kingswood.
    • Could prove more expensive unless you have an unlimited data tariff.
    • You don't need a router if you tether the connection to your smartphone, though some mobile networks do not allow tethering.
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Kingswood broadband value for money

Kingswood broadband bill

You should also think about how much it costs for the broadband in Kingswood. You will see many broadband providers are offering a low cost deal for new customers, but the price is often for a limited period. You should always look in the terms and conditions of the deal before you sign up to a internet service in Kingswood. Some providers will raise the price even whilst you're in contract. We reported recently on the BT price hike which will be felt by millions of BT customers.

Kingswood Broadband Reliability

The reliability of broadband in Kingswood should also be considered, with many people working from home full-time or just a few days per week, we need to have a reliable internet connection to stay in touch with work is a priority.

When we're relaxing we're streaming movies or playing online games with friends meaning without an internet connection that's reliable at your Kingswood home is something to think about.

Kingswood broadband customer support

Lastly, the customer service of your Kingswood internet connection is of utmost importance. There's a good chance you will never need to contact your broadband provider, however, if you have an issue and need to get in touch with them then having solid customer service that can deal with your problem in a fast and efficient manner should be considered when making a decision for a broadband internet provider in Kingswood.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Kingswood have about broadband internet.

Broadband Frequently Asked Questions

What's the average broadband speed in Kingswood?

The average speed of broadband in Kingswood is:

Kingswood Average Download Speed Kingswood Average Upload Speed
109.07 Mbps 14.80 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green cabinets that you might have near your home in Kingswood, it's then connected to your house via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Kingswood house. That means it's the fastest and most reliable type of broadband fibre internet. Currently, 31.83% of houses in the UK .

How fast internet should my internet be?

It really does depend on what kind of internet user you are. Have a look at the following table for a rough guide to which speed you should choose when getting connected in Kingswood.

Usual Internet habits Recommended Download Speed 2 devices or less
2 devices or less Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
3-5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to talk to your connected devices. 2.4Ghz WiFi travels further, but transmit data at slower speeds. 5Ghz WiFi signals have less range, but will transmit the data between devices at faster rates.

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What's the landline area code in Kingswood

Corded telephone area code Kingswood

The telephone dialling code, sometimes called the area code, for Kingswood is 01806. When making a call to someone in Kingswood, and you are not in the same area, you must add 01806 to the number you're calling.

How much does an 01806 Kingswood call cost?

If you have calls included with your landline or mobile tariff, the phone call is likely to be included as part of your tariff. If you don't have an included calls tariff, it should cost in the region of 10p per minute, plus a small call set-up charge.

If you are unsure whether you have a plan that includes calls, please check with your provider before you make the call to avoid unexpected charges on your bill.

How many telephone area codes are there in the UK? There's a total of 645 telephone area codes in the UK. They are a mix of three, four, or five digits long.

Electricity and Gas in Kingswood

Residents of Kingswood are free to choose their gas and electricity supplier, but regardless of the supplier they are billed by, the electricity and gas is supplied and maintained by the network operator for the region.

We call them Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that connects your Kingswood home to the electricity grid and gas networks.

Most of the time you will never need to ever contact the Kingswood distribution network operator, but should the need arise, you can quickly find out which DNO covers Kingswood in this section.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Kingswood

The electricity distribution network operator for Kingswood is Western Power Distribution - South West. You can find the Western Power Distribution - South West contact details in the table below:

Western Power Distribution - South West Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email [email protected]
Website https://www.westernpower.co.uk/
Address Lostwithiel Road
Bodmin, Cornwall
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There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near Kingswood

There are no power plants within a 10 mile radius of Kingswood.

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Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This came mostly from natural gas (42%) and coal (2.7%). In addition, a small percentage was produced from other types of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations are scheduled for closure, only one will still be generating energy 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable sources can include hydro, solar, wind, and biomass. This is expected to continue rising as the UK strives to hit its net-zero targets.

Municipalities Near Kingswood

You might be wondering which municipalities are close to Kingswood, in the table below you can see the five nearest towns and cities to Kingswood.

Closest five municipalities to Kingswood
Municipality Distance from Kingswood
Frenchay 1.12 miles
Fishponds 1.12 miles
Downend 1.12 miles
Hatfield Peverel 1.64 miles
South Woodham Ferrers 1.64 miles